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Questions tagged [air-canada]

The flag carrier and largest airline of Canada.

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47 views

Do I have to recheck my luggage, pass security and get a visa for a connection flight in London?

I'm traveling from Toronto, Canada to India via Connections in London Heathrow & Kuwait in an Indian Passport. Canada to London (Terminal 2) 6.55 hr layover - Air Canada London(Terminal 4) to ...
4
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1answer
68 views

Air Canada luggage allowance when flying from Europe to USA

I'm having a very hard time understanding the luggage policy of Air Canada as it applies to my journey. I read on its site that, according to some parameters (miles, airports, fidelity...) you have ...
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2answers
72 views

Recheck luggage in Toronto when flying from BWI to Heathrow via Toronto on Air Canada?

I have an Air Canada ticket from BWI to Heathrow via Toronto Pearson. Do I need to recheck my bags and must I go through Customs in Toronto? If so, will 1.5 hour suffice?
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1answer
60 views

Are electric hair straighteners allowed on flights?

My friend is travelling on Air Canada tomorrow from Toronto to Alberta. She is also travelling on Air Canada from Toronto to Los Angeles (California) next month. She was wondering if electric hair ...
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2answers
250 views

How long does it take Air Canada to refund a ticket cancelled within 24 hours of booking?

I cancelled a return flight 40 minutes after booking when I realized I made a mistake. Currently it has been ~36 hours and still no money is showing up in my account, even though the money left the ...
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3answers
103 views

Online boarding passes for Star Alliance connecting flights

I booked a trip from Canada to India. I started on Air Canada and transferred to Lufthansa. A day before I left I selected my seats, checked in online and obtained my boarding passes, all through Air ...
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2answers
124 views

If we miss a connection in Toronto what should we expect the airline to do?

We're travelling from the UK to Jamaica via Toronto with Air Canada transatlantic and Air Canada Rouge for the trip to the Caribbean. We have a somewhat tight 60-minute transfer on the way there (Air ...
2
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1answer
86 views

I have an eTA but my passport is in another embassy. Can I still travel to Canada with a copy of my passport?

I applied for an eTA to travel to Canada, and I already have it, but then I've sent my passport to the UK embassy for a tourist visa and I didn't get my passport back yet. I have a flight to Canada in ...
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2answers
210 views

Do I have too short a layover for customs in Toronto?

I'm flying from Saint Louis, MO to Montreal by way of Toronto: STL -> YYZ -> YUL. That will be YUL -> YYZ -> STL on the return. All flights were booked as one trip with Air Canada. I have a roughly ...
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0answers
23 views

Transit visa for roundtrip Atlanta-Toronto-Paris-Toronto-Atlanta [duplicate]

Me, my wife and my son are flying thru Air Canada to Paris thru a connecting flight in Toronto(2 hr layover both way). Atlanta-Toronto-Paris- Toronto- Atlanta Total trip duration is 10 days Me and ...
2
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1answer
95 views

Transit visa to Canada with multiple layovers from the US

I'm planning to go to Hong Kong (actually to Shenzhen, but I'll go from HG to SZ by train) from the US (I'm on an F1 visa in the US) by this route: EWR (Newark) - YYC (Calgary) - YVR (Vancouver) - ...
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1answer
2k views

Laptop in checked baggage

In April I'll be taking a domestic trip from where I live in Vancouver to Toronto via Air Canada. While in Toronto I'm probably going to be purchasing a new laptop at one of the stores there. I'll ...
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2answers
665 views

Entering Canada on a visitor visa: is there just one airport I can go to?

Is there a specific airport as a point of entry for a visitor visa to enter Canada? I am planning a vacation in Canada and planning to land in Calgary Airport. My friend told me that I need to get a ...
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0answers
25 views

How many mobiles can I carry in check-in baggage? [duplicate]

I am going to India from Canada using Air Canada. My ticket provider is Air India.
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1answer
86 views

Transferring luggage. Transit visa

I am flying from Manila to Tokyo, Narita with Philippine Airlines. Then onward to Calgary, Canada with Air Canada. When transferring in Tokyo, do I need to collect my baggage and clear immigration and ...
2
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2answers
201 views

Which airline’s carry-on size limits apply when one airline sells ticket but flight is operated by another? [duplicate]

I am taking a flight purchased from United for Seattle (SEA) to Casablanca (CMN). Some segments are operated by other carriers but in United’s name. The ticket says: United 4688 Operated by trans ...
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1answer
161 views

How do Connecting flights from international destinations to US destinations work at YYZ?

We're flying from Manchester (MAN) to New York La Guardia (LGA). However, to get cheap flights we have a transfer in Toronto Pearson International (YYZ). The tickets were booked at the same time, ...
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2answers
169 views

Do I have any options for getting a delayed bag back from behind customs in Montreal?

I flew into Montreal yesterday from the US, and Air Canada neglected to put my bag on the plane. They put it on the first flight today, which landed about six hours ago, and as far as I know the whole ...
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2answers
147 views

Do I need to claim my baggage while connecting in Chicago?

I am going to Korea with Asiana Airlines. My initiary is from Montreal, Canada (Air Canada) --> Chicago -> Incheon, KOR (Asiana). I will need to take an ATS to transfer terminals while connecting in ...
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1answer
327 views

Help for Air Canada Fare Calculation Example

Could you please help to explain how the below air ticket fare break down? I see the XT tax $130.55, the fare calculation shows the break down, but it does not really match. As far as I know that ...
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2answers
6k views

Do I need ETA or transit visa if I have a 5 hr transit by air at Toronto airport? [duplicate]

I am citizen of India (Indian passport holder) with a valid F-1 visa and work permit (EAD card) with me. I have an Air Canada flight from Delhi to LA via Toronto so I have a 5 hr transit at the ...
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1answer
76 views

Toronto to Portland via Calgary - where to go through border security?

I just booked an Air Canada flight from Toronto to Portland via Calgary. My layover in Calgary is 2 hours. I wonder if I'll be going through Customs and Border security in Toronto or in Calgary? It ...
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1answer
159 views

Can airlines bump customers to earlier flights against their will? Do customers have any recourse?

I recently had an unpleasant experience where Air Canada bumped a 2.5 hour international connection down to a 30 minute international connection that became a 5 minute one after flight delays. This ...
2
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1answer
72 views

Flying from Ottawa to Kuwait via London Heathrow

I will be travelling in 3 weeks, going from Ottawa to London Heathrow (LHR), and on to Kuwait. I arrive at LHR Terminal 2 and, after a 6-hour layover/transit, depart from Terminal 4 for the flight ...
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1answer
1k views

How many hours are on a transit visa through Canada?

I have a week until my flight which is Frankfort to Toronto. I get to Toronto at 7:00 p.m. and my flight to get to West Palm Beach is at 9:00 a.m. Can I get out of the airport because I have a ...
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1answer
254 views

Flying with Air Canada in Business class. Do I get access to a lounge at Manchester Airport?

I'm flying to NYC, Business Class next month with my wife. I know that Manchester Airport doesn't have a Maple Lounge, but do you get access to another lounge? I tried calling them, but they ...
3
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1answer
143 views

Would an Air Canada flight from China to Mexico via Canada be likely currently to ask me for proof of onward travel if I have a one way ticket?

I'm hoping to fly from China to Mexico to escape the winter for a couple of months on this trip, and as I prefer to have no plans, would like to do so by buying one way tickets in each direction for ...
4
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1answer
57 views

On Air Canada's website can I see the luggage fees and limits for a flight without filling in my details?

I'm looking at a flight from China to Mexico and I'm just checking the rules and prices for now. I'm not ready to commit. I know many airline websites have hidden fees that they don't show you until ...
5
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1answer
936 views

Do I have to go through customs, recheck my bag, during my Heathrow layover?

I am flying from Tehran (Iran) to Toronto, with a connection at Heathrow. I land with British Airways and then I will fly with Air Canada to Toronto. I am an Iranian citizen, not having a UK visa, but ...
8
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1answer
615 views

Redeeming miles from one program for partner airline ticket (Star Alliance)

While I am reading online that the following is possible, I don't see a lot of information on how it can be done. I have over 100,000 miles with Turkish Airlines' Miles&Smiles. I live in Canada ...
7
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1answer
265 views

Flight DC → Toronto → Vancouver → Sydney. Have to take out luggage at Vancouver?

We're travelling from DC to Sydney, using the above route. (Google Flights link). On the booking page, AirCanada says that during the 1h30 in Vancouver, we have to take out luggage and clear ...
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1answer
47 views

Aeroplan mileage with mixed booking

I have two different trips this summer (YUL-SFO, and YUL-LIM) each booked as a single ticket where one leg is with United and the other with Air Canada (both Star Alliance members). Since I made the ...
2
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1answer
706 views

Is it possible to transit through Istanbul airports on two different tickets while carrying luggage?

I can't seem to get a clear answer to this question, I hope someone can help. My wife is an Iraqi citizen she recently got her visa to Canada (Permanent Residence). I purchased 2 separate tickets ...
6
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1answer
847 views

Ditch the second leg of a return flight and avoid checked baggage issues

I have a trip coming up with Air Canada for which the itinerary looks like this: YYZ - DXB DXB - YYZ followed by a 14 hour stopover YYZ - EWR My objective is to end my journey at step 2 while being ...
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1answer
474 views

Do I need two transit visas when flying a round-trip from the US to Japan through Canada?

I have a valid US visa, no required Visa for Japan but my nationality requires a transit visa for Canada. I will be flying USA <-> Japan onboard Air Canada with layovers in Toronto for 1.30 each ...
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3answers
180 views

Why do some airlines charge more for break journeys

I am planning to visit Atlanta in the US from Munich. I also have a friend of mine in Toronto and I see Air Canada and Lufthansa do have halts at Toronto on the way to Atlanta or back to Munich. Air ...
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3answers
2k views

Transit Visa for Canada while traveling on Air Canada

I am traveling from US to India via Canada on December 11, 2015, and I am Indian citizen. I applied online for the transit visa on November 13 2015. I have the following questions. I wanted to know ...
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0answers
171 views

I weight 400 lbs and wondering if it is necessary to buy a second seat [duplicate]

I weigh 400 pounds and wonder if it is necessary to buy a second seat on Air Canada. The seats are about 17.83 inches.
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1answer
11k views

Deciphering Air Canada Fare Codes

While searching for flights with Air Canada, I noticed that the fare codes appear as 6 to 8 letter / digit sequences. The first letter seems to stand for the booking class, but the rest of the letters ...
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1answer
142 views

Luggage transfer at Heathrow: Jet Airways to Air Canada

I'm traveling from Bangalore, India to Ottawa, Canada on three different flights. My flight plan is as follows: BLR-DELHI-LHR(London)-YOW(Ottawa). BLR to Delhi - Jet Airways Delhi to LHR (London) - ...
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1answer
150 views

Do I need to get my baggage and proceed in custom control as a transit visitor to US via Canada? [duplicate]

I'm traveling from Istanbul to San Francisco via Toronto with Air Canada (for both) and I'm wondering if I have to get my luggage and head to the customs in Canada? Currently holding a Turkish ...
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2answers
705 views

Baggage check through and transit visa requirements for Dubai and London

I'm from India and travelling from New Delhi to Calgary with two stopovers: at Dubai and London Heathrow. I have booked my journey on a single ticket but multiple airlines: New Delhi to Dubai - ...
6
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1answer
1k views

Does AirCanada provide long layover (24+ hr) accommodation?

Once I flew from Milano Malpensa, Italy, to Entebbe, Uganda, with Turkish Airlines. After booking the flight (yes, I was young and stupid) I realized I had a 24+ layover in Istanbul so I called ...
3
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2answers
3k views

Does Air Canada transfer bags to partner airline on same round trip ticket?

I have an Air Canada flight from Texas to Toronto and then off to Frankfurt. At Frankfurt, I will have a 4 hour layover. From there I will depart to Cairo, and I will be on Air Canada, but operated ...
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1answer
2k views

Air Canada - Unintentional “Hidden City Ticketing”

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 ...
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1answer
483 views

Does booking directly from an airline improve customer service in resolving problems?

In 2012 I used a third-party site to book international flights on Air Canada and had many problems resulting from missed connections (their fault). Ultimately I got no compensation and at one point ...
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5answers
205k views

What to do when you can't print your boarding pass?

I just use web checkin for my flight tomorrow. After that I should have printed my boarding pass. However, I realised that this is not possible. So what can I do now? I have already checked in, but no ...
16
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1answer
4k views

How do I get compensation for messed-up flights?

Short form: the airline I'm traveling on managed to mess up every leg of my round trip (international trip), ultimately costing me most of a day at each end and also some money for expenses along the ...