Questions tagged [airlines]

Companies which offer air transport services. Prefer a specific tag where available (see `tag info`).

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38
votes
5answers
7k views

Will the cabin crew heat your own food up?

Normally, you get a meal or two depending on the length of your flight. However, let's say that you also brought your own food with you (maybe a burger or ramen). Are you allowed to ask the crew to ...
2
votes
1answer
140 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
4
votes
0answers
136 views

Can the “COVID-19 card” be pulled for a last-minute service reduction (EC261)?

Was due to fly PRN-DUS-MAN on 3 July, but the PRN-DUS flight was cancelled 3 days before, while it still ran on 1 and 4 July. In other words, the service was only reduced. As I was re-routed and ...
25
votes
3answers
4k views

What rights do airlines have to deny boarding due to immigration issues? [duplicate]

So I just stumbled across this account of a traveller which I can imagine to be pretty distressing because I myself have had a rather close call not too long ago. I was travelling from Singapore ...
1
vote
1answer
55 views

Credit Card Ticket Refund

I issue a Airline(KU) ticket with my credit card, later I cancel my that CC, now I refund the ticket, how will I get the money back?
3
votes
1answer
239 views

Travel agency requires that I pay non-refundable taxes for a flight cancelled by the airline in order to get refund?

Last year we booked a trip that's coming up soon from the US to a foreign country with a travel agency; the majority of flights take place with an international carrier on the lowest class and non-...
6
votes
1answer
1k views

Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline

Usually I get my plane tickets directly from airlines. Now for the first time I had to purchase two tickets through a touring company for a repatriation flight. All they have sent me after the ...
-2
votes
1answer
182 views

If I travel on multiple airlines and I'm denied entry at my destination, do I pay fines for all 3? [closed]

The cheapest trips involving multiple flight segments often have different airlines servicing the segments. Let's say a trip involved 3 flight segments, all using different airline companies. It would ...
6
votes
0answers
196 views

Can I be given a voucher without my consent?

During the 2020 COVID-19 pandemic (ongoing at the time of writing, 2020-05-06), many airlines are cancelling flights and then offering vouchers instead of refunds. Several questions address this ...
3
votes
1answer
259 views

What is the maximum occupancy of a typical budget airline given 2m social distancing? [closed]

For a typical no-frills airline using a three-aisle-three layout, at economy class density, what is the maximum possible occupancy which maintains a distance of at least two meters between each ...
4
votes
3answers
180 views

Booking repeat round trip every weekend

I need to travel round trip every weekend (out Friday night and return Sunday night) to the same destination for many weeks in a row. I will try to concentrate as much on one airline so as to ...
4
votes
1answer
202 views

No assistance from airlines to return home after cancellation (due to COVID19), can I get compensated under EC 261?

Last month, Morocco went into lockdown while I was there on holiday. I had tickets with BA. At that time some flights were cancelled but then so-called rescue flights were reinstated. Airlines such ...
5
votes
3answers
1k views

Budget Longhaul Flights with Stopover

It is often said that many of the barriers to low-cost airlines doing longhaul journeys arise because of reasons pertaining to having to acquire aircraft (and crew) that can fly directly. Also, ‘Third ...
0
votes
0answers
53 views

How can i find ouf if the plane from dublin to Atlanta did fly [duplicate]

How can I find out if a delta flight took off from dublin to Atlanta on the 9th of April at 12.20 dl177
16
votes
5answers
5k views

Why does China Eastern airlines still fly daily to Prague? [closed]

The Czech Republic has been keeping their borders shut for more than a month now and likewise China closed their borders to all foreigners back in March. However mysteriously there is a daily flight ...
29
votes
4answers
7k views

If an airline erroneously refuses to check in a passenger on the grounds of incomplete paperwork (eg visa), is the passenger entitled to compensation?

If an airline erroneously refuses to check in a passenger on the grounds of missing/incomplete paperwork (e.g., visa-related such as related in this post) whereas the passenger actually had all the ...
1
vote
1answer
175 views

Do vouchers offered by EU airlines for Coronavirus cancellations turn into a full refund if not used?

My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
2
votes
1answer
88 views

Do vouchers offered by EU airlines for Coronavirus cancellations include taxes and fees? [duplicate]

My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
1
vote
0answers
4k views

Getting a refund From Cancelled TAP Air Portugal flight due to COVID-19 [duplicate]

Our TAP Air Portugal flight From San Francisco to Barcelona, scheduled for Apr 28, 2020, was canceled by the airline. We called TAP Air Portugal and asked for a full refund to our credit card, which ...
3
votes
1answer
142 views

Official record of cancelled flight - European Union

My flight was cancelled 3 weeks ago (London to Brussels) and as part of the refund process I need to prove it was actually cancelled. Is there any official website with the records that I can use to ...
1
vote
1answer
182 views

Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?

During these weeks many flights had been cancelled because of the COVID-19. Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled? Examples: ...
13
votes
1answer
583 views

What are my EC261 rights during the COVID-19 pandemic?

I've just read the official communication from the European Commission on EU passenger rights during the coronavirus crisis and think the information will be very helpful here since I have been seeing ...
15
votes
5answers
781 views

Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?

As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago, but so far received no response. Today ...
1
vote
1answer
89 views

How to claim a refund plus expenses for a changed flight booked through a 3rd party agent [closed]

In June 2017, I flew with my family and mother in law from London Gatwick to Prague. I booked the flights through BudgetAir with the SmartWings airline. When we arrived at Gatwick for departure, we ...
4
votes
3answers
512 views

Citilink airline ticket cancellation and refund

Last month I booked a flights with Citilink from Melbourne to Bali return for May. Last week i received a whatsapp message from Citilink saying the flights were cancelled until December. The whatsapp ...
3
votes
0answers
230 views

If an airline or immigration policy requires an onward ticket, is it ok to purchase it at the last minute or after being refused check-in/entry? [closed]

If an airline or immigration policy requires an onward ticket, is it allowed or sufficient for airline and immigration policies to purchase it at the last minute or after being refused check-in/entry? ...
1
vote
0answers
106 views

Final Delta flights out of Athens Airport ATH (Airfrance, Alitalia, KLM)

I'm booking a trip to Athens, Greece from JFK. I planned on returning to the US on March 18th, but I called Delta, who told me that the last day that their partners (Airfrance, Alitalia, and KLM) will ...
0
votes
1answer
174 views

Can airport handling agents pay out EC261 to a bank account immediately?

I'm booked on a flight departing from am airport where, IME, the relevant handling agent is incompetent with document control (I had to ask an airline's docs unit to send them advance notice of their ...
23
votes
7answers
46k views

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to Lisbon. Because it is a non-refundable ...
0
votes
0answers
83 views

Is it real that Alitalia can hold the validity of the ticket after missing the outward flight?

According to their site. You may request to hold the return flight ticket only, if you are able to inform them within 24hours following the departure of the unused flight. Wondering if someone here ...
2
votes
1answer
149 views

Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ...
14
votes
1answer
4k views

Airline schedule flights to arrive at the same time its scheduled to depart

I recently got delayed on my flight form ORD to LGA on UA263 on 2/14/2020. I decided to look deeper into the cause of the delay. According to United, the plane was coming from OMA (UA1140). It was ...
15
votes
9answers
2k views

Is it possible to add a Frequent Flier number after the flight is booked?

My university is responsible for booking flights on my behalf. I wanted to know if it's possible to add my frequent flier number and credit the miles to it after the flight has been booked? Is it ...
2
votes
1answer
55 views

Which fare rules apply for the return flight?

I need to know what rules should i follow this is the scenario Passenger already took the departure last January 05 , and his return is February 20 . He called to change the ticket to FEB 11. Here'...
0
votes
1answer
125 views

Do United Airlines economy tickets include checked bags?

When booking a domestic 'economy' ticket with United Airlines, does that ticket include a checked bag? What I know so far There is no specific mention of how many checked bags are included with an ...
0
votes
0answers
64 views

From Pakistan to Canada- Flight with different airlines

I am asking this question for a Pakistani Citizen (with a valid US and Canada Visitor Visa) traveling from Karachi (KHI) to Toronto (YYZ). The best flight option for her is a flight that uses two ...
4
votes
1answer
127 views

Is a visually impaired person considered a Person with Reduced Mobility (PRM)?

In Europe, all airlines are required to assist people with reduced mobility. I'm visually impaired, and soon flying with Iberia. So, I called them to ask for assistance at the airport. The guy who ...
2
votes
1answer
89 views

Changing flight times and limited time to transit at Singapore (from UK to NZ)

I'm booked on a flight from Heathrow to NZ via Singapore.  The original transfer time was 2 hours, but has since reduced to 90 minutes.  Will this be enough? The UK to Singapore leg is ...
2
votes
3answers
235 views

Are there any airlines which offer two complimentary checked bags to all passengers on transatlantic flights?

The vast majority of airlines operating flights between North America and Europe have now restricted standard economy passengers to checking just one complimentary piece of luggage. Some airlines are ...
1
vote
1answer
118 views

Historical Flight Landing Time [duplicate]

I’m trying to track when Garuda Indonesia flight GIA 714 from DPS (Bali / Denpasar, Indonesia) landed at SYD (Sydney, Australia). The flight departed on 26th August 2019 at around 23:40, but I am ...
29
votes
4answers
7k views

Why are airline websites blocking access through Tor?

I tried opening the home pages of a few airline websites through the Tor browser and instead of the home page all I see is a low-key page with "Access Denied". Why would airlines want to prevent ...
3
votes
1answer
45 views

track airline miles in single location

Myself and my family travel domestic or international not more than twice a year. We have raked up many thousands of miles across many different airlines. However we have never been able to use any ...
0
votes
1answer
168 views

Can I carry a PC in a flight?

I was wondering if I can bring my all in one lenovo pc. It's exactly or similar to this https://www.amazon.co.uk/Lenovo-C345-20-inch-All-Desktop/dp/B00DPJZQ98 . I was wondering if it'll be to big or ...
1
vote
1answer
115 views

Question about water bottles

I was wondering if i'm allowed to bring a water jug on the airlines. The size of it is 74.4 ounces and 2.2 liters. The brand is Arrow home products. It would also be brought empty with nothing inside ...
2
votes
1answer
259 views

Iraqiairways.com.iq website is safe or not?

Anyone bought ticket from iraqiairways.com.iq site for Iraq, is it safe ?, and when you pay by credit card , can you print the issued ticket immediadetely after the purchase?
271
votes
12answers
168k views

My name causes an issue with any booking! (names end with MR and MRS)

My name is Amr Eladawy. Whenever I get a ticket through an agent and they put my first name as Amr, it lands as A only in the Airlines system. That happened with many airlines and different agents. ...
6
votes
1answer
2k views

Can I take 3 bags of total 100 lb in Emirates?

I have an emirates flight booked from US to India. The baggage policy on their site mentioned: 2*50lb weight It says 2 but can we take extra bag if the total weight of 3 bags is still less than 100 ...
3
votes
0answers
83 views

Carry Stroller on Emirates flight without a kid?

I am travelling from USA to India via Dubai in Emirates flight. I wanted to take a stroller for my sister in India that I bought in USA. Do I need to take it as part of my allowed check-in luggage? Or ...
3
votes
1answer
126 views

Is TUI Premium Economy’s baggage offloaded first?

Is TUI Dreamliner Premium Economy’s baggage unloaded first at the arrival airport?
1
vote
0answers
134 views

Since United sells fares with no carry-on allowance, should I be entitled to a fare difference refund if I am forced to gate-check my carry-on?

With United Airline's Basic Economy "N" class fares, carry-on luggage that goes into the overhead bin is not allowed (mostly). Basic Economy passengers who bring a carry-on to the gate anyway are ...

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