Questions tagged [airlines]

Companies which offer air transport services. Prefer a specific tag where available (see `tag info`).

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53 views

Qatar Airlines: Modifying Seat Selection

I've booked a ticket on Qatar Airlines. I can see on their website that there should be options for modifying seat selection. However, in "manage booking" page, I don't see any option for ...
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2answers
3k views

What airlines offer or used to offer birthday cakes?

Inspired by this question: two of the IATA Meal Codes, next to the usual vegetarian, bland, Kosher etc meals, are CAKE Birthday Cake and CLML Celebration Cake Meal. On which airlines can or could I ...
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1answer
664 views

First leg cancelled - Etihad Airways refuse to rebook

The first leg of my flight from Vienna to Abu Dhabi (for the month December 2021) has been cancelled by Etihad Airways. I called the customer service and they refused to rebook the new flight without ...
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1answer
74 views

Wrong ID information on Wizzair

I have a flight on the 25th of August and it’s my first time flying alone and I’m terrified, with that anxiety I wrote my document information wrong. Instead of writing my ID document number I wrote ...
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0answers
124 views

Is Air India strict with checked in baggage dimensions for international flights?

For economy class passengers it is mentioned that 2 checked in bags are allowed but their combined dimensions must not exceed 107 inches. How strict is Air India with this rule? Can I bring two ...
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1answer
165 views

I have booked flights tickets for 3 and got one confirmation number, so what should I do to get seats together for no cost?

I am travelling in US (domestic), and have a one conformation number for 3 passengers, so I want all three of us sit together without paying anything.
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2answers
293 views

When traveling with airplanes internationally, do they scan/check the non-hand baggage which is separated from the people area in the plane?

If I were to book a ticket to travel to somewhere in the USA from Europe right now, and I bring one large traveling bag and one small backpack with me, with the big one containing a baton (thus a ...
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1answer
169 views

Can an airline move a flight time up 2 hours with three days notice?

I rode a commuter flight on Boutique Air to BWI to catch a cross country flight to LA. Three days before I was to return, I got a notice that my flight back from BWI to AOO (Altoona-Blair County) was ...
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1answer
130 views

Do airlines transmit flight data with immigration?

I'd like to ask the following question Obviously, upon travelling, we have to go to the check-in in order to get the boarding card/pass and then we have to clear immigration by going to the entry or ...
3
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1answer
323 views

Is eating permitted on Southwest Airlines today?

What is the current policy concerning eating on domestic (US) flights on Southwest Airlines? (Obviously, one cannot wear a mask continually while eating.) Thank you.
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2answers
394 views

Do I have any recourse if airline is refusing to return carry-on during long flight delay?

I'm on a flight that is currently delayed 4 hours due to runway conditions at the destination airport. We boarded and were then de-planed. They made us gate-check all our carry on luggage so that (as ...
19
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6answers
8k views

Can I bring a single shot of live ammunition onto the plane from US to UK as a souvenir?

I’m on holiday in the US and I’m planning on going to shoot some guns at the gun range. As a souvenir, I would like to bring a single shot of ammo (maybe a 9mm or something small) with me to the UK, ...
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3answers
2k views

Why do return ticket prices jump up if the return flight is more than six months after the departing flight?

On Singapore Airlines, if you book a flight from London to Singapore for almost any date, the price is either £690 or £1088. For example, a flight leaving on the 28th of Dec with return on 28th of ...
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1answer
198 views

US domestic flight numbers when flying past midnight

If I understand correctly, US domestic carriers' flights are repeated daily. Thus if flight 123 goes from airport X to Y to Z on, say, Monday, then Tuesday, flight 123 of the same carrier will also ...
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1answer
79 views

Request refund from booking website or airline?

I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines? I'm a US citizen flying from China.
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2answers
2k views

What happens with code share tickets when an airline becomes insolvent?

There are a few questions about airline insolvency, however none of them address codeshares. Given the increasingly likely scenario of one or more airlines folding in the next year, what would happen ...
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3answers
193 views

How can I know if my airline will check my bags through all the itinerary?

I have decided to post a meta Q&A, without claiming any reputation for my own answer, both for my own interest in the topic and the large number of questions "will airline check bag all the ...
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1answer
171 views

Do Airlines Pay Airports For Check-in Areas? [closed]

I don't know if this is off-topic or not, but I don't know where else to ask this other than aviation. I'm just wondering if airlines had to pay for the check-in areas they operate with. It's a big ...
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5answers
3k views

Are there airlines that offer upgrades on-board?

You can always request an upgrade to a higher class before you board, you can use your miles or pay and get your ticket upgraded to business/premium class then you will be issued a new boarding pass. ...
24
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4answers
6k views

What’s the point of flight ticket cancellation charges?

Many airlines sell tickets with fare rules that include a “cancellation penalty” if the ticket were to be cancelled prior to departure. It seems to me that this mostly applies to the economy class ...
38
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5answers
8k views

Will the cabin crew heat your own food up?

Normally, you get a meal or two depending on the length of your flight. However, let's say that you also brought your own food with you (maybe a burger or ramen). Are you allowed to ask the crew to ...
2
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1answer
153 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
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1answer
470 views

Can the "COVID-19 card" be pulled for a last-minute service reduction (EC261)?

Was due to fly PRN-DUS-MAN on 3 July, but the PRN-DUS flight was cancelled 3 days before, while it still ran on 1 and 4 July. In other words, the service was only reduced. As I was re-routed and ...
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3answers
5k views

What rights do airlines have to deny boarding due to immigration issues? [duplicate]

So I just stumbled across this account of a traveller which I can imagine to be pretty distressing because I myself have had a rather close call not too long ago. I was travelling from Singapore ...
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1answer
59 views

Credit Card Ticket Refund

I issue a Airline(KU) ticket with my credit card, later I cancel my that CC, now I refund the ticket, how will I get the money back?
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1answer
462 views

Travel agency requires that I pay non-refundable taxes for a flight cancelled by the airline in order to get refund?

Last year we booked a trip that's coming up soon from the US to a foreign country with a travel agency; the majority of flights take place with an international carrier on the lowest class and non-...
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1answer
1k views

Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline

Usually I get my plane tickets directly from airlines. Now for the first time I had to purchase two tickets through a touring company for a repatriation flight. All they have sent me after the ...
6
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0answers
211 views

Can I be given a voucher without my consent?

During the 2020 COVID-19 pandemic (ongoing at the time of writing, 2020-05-06), many airlines are cancelling flights and then offering vouchers instead of refunds. Several questions address this ...
3
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1answer
272 views

What is the maximum occupancy of a typical budget airline given 2m social distancing? [closed]

For a typical no-frills airline using a three-aisle-three layout, at economy class density, what is the maximum possible occupancy which maintains a distance of at least two meters between each ...
4
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3answers
297 views

Booking repeat round trip every weekend

I need to travel round trip every weekend (out Friday night and return Sunday night) to the same destination for many weeks in a row. I will try to concentrate as much on one airline so as to ...
4
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1answer
252 views

No assistance from airlines to return home after cancellation (due to COVID19), can I get compensated under EC 261?

Last month, Morocco went into lockdown while I was there on holiday. I had tickets with BA. At that time some flights were cancelled but then so-called rescue flights were reinstated. Airlines such ...
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3answers
1k views

Budget Longhaul Flights with Stopover

It is often said that many of the barriers to low-cost airlines doing longhaul journeys arise because of reasons pertaining to having to acquire aircraft (and crew) that can fly directly. Also, ‘Third ...
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5answers
5k views

Why does China Eastern airlines still fly daily to Prague? [closed]

The Czech Republic has been keeping their borders shut for more than a month now and likewise China closed their borders to all foreigners back in March. However mysteriously there is a daily flight ...
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4answers
7k views

If an airline erroneously refuses to check in a passenger on the grounds of incomplete paperwork (eg visa), is the passenger entitled to compensation?

If an airline erroneously refuses to check in a passenger on the grounds of missing/incomplete paperwork (e.g., visa-related such as related in this post) whereas the passenger actually had all the ...
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1answer
186 views

Do vouchers offered by EU airlines for Coronavirus cancellations turn into a full refund if not used?

My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
2
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1answer
90 views

Do vouchers offered by EU airlines for Coronavirus cancellations include taxes and fees? [duplicate]

My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
1
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0answers
5k views

Getting a refund From Cancelled TAP Air Portugal flight due to COVID-19 [duplicate]

Our TAP Air Portugal flight From San Francisco to Barcelona, scheduled for Apr 28, 2020, was canceled by the airline. We called TAP Air Portugal and asked for a full refund to our credit card, which ...
3
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1answer
192 views

Official record of cancelled flight - European Union

My flight was cancelled 3 weeks ago (London to Brussels) and as part of the refund process I need to prove it was actually cancelled. Is there any official website with the records that I can use to ...
1
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1answer
191 views

Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?

During these weeks many flights had been cancelled because of the COVID-19. Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled? Examples: ...
14
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1answer
751 views

What are my EC261 rights during the COVID-19 pandemic?

I've just read the official communication from the European Commission on EU passenger rights during the coronavirus crisis and think the information will be very helpful here since I have been seeing ...
16
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5answers
861 views

Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?

As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago, but so far received no response. Today ...
1
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1answer
95 views

How to claim a refund plus expenses for a changed flight booked through a 3rd party agent [closed]

In June 2017, I flew with my family and mother in law from London Gatwick to Prague. I booked the flights through BudgetAir with the SmartWings airline. When we arrived at Gatwick for departure, we ...
4
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3answers
597 views

Citilink airline ticket cancellation and refund

Last month I booked a flights with Citilink from Melbourne to Bali return for May. Last week i received a whatsapp message from Citilink saying the flights were cancelled until December. The whatsapp ...
2
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0answers
275 views

If an airline or immigration policy requires an onward ticket, is it ok to purchase it at the last minute or after being refused check-in/entry? [closed]

If an airline or immigration policy requires an onward ticket, is it allowed or sufficient for airline and immigration policies to purchase it at the last minute or after being refused check-in/entry? ...
1
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0answers
110 views

Final Delta flights out of Athens Airport ATH (Airfrance, Alitalia, KLM)

I'm booking a trip to Athens, Greece from JFK. I planned on returning to the US on March 18th, but I called Delta, who told me that the last day that their partners (Airfrance, Alitalia, and KLM) will ...
1
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1answer
175 views

Can airport handling agents pay out EC261 to a bank account immediately?

I'm booked on a flight departing from am airport where, IME, the relevant handling agent is incompetent with document control (I had to ask an airline's docs unit to send them advance notice of their ...
23
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7answers
55k views

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to Lisbon. Because it is a non-refundable ...
2
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1answer
156 views

Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ...
15
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1answer
4k views

Airline schedule flights to arrive at the same time its scheduled to depart

I recently got delayed on my flight form ORD to LGA on UA263 on 2/14/2020. I decided to look deeper into the cause of the delay. According to United, the plane was coming from OMA (UA1140). It was ...
15
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9answers
3k views

Is it possible to add a Frequent Flier number after the flight is booked?

My university is responsible for booking flights on my behalf. I wanted to know if it's possible to add my frequent flier number and credit the miles to it after the flight has been booked? Is it ...

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