Questions tagged [airlines]

Companies which offer air transport services. Prefer a specific tag where available (see `tag info`).

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3
votes
1answer
232 views

Is eating permitted on Southwest Airlines today?

What is the current policy concerning eating on domestic (US) flights on Southwest Airlines? (Obviously, one cannot wear a mask continually while eating.) Thank you.
8
votes
0answers
212 views

Do I have any recourse if airline is refusing to return carry-on during long flight delay?

I'm on a flight that is currently delayed 4 hours due to runway conditions at the destination airport. We boarded and were then de-planed. They made us gate-check all our carry on luggage so that (as ...
19
votes
6answers
8k views

Can I bring a single shot of live ammunition onto the plane from US to UK as a souvenir?

I’m on holiday in the US and I’m planning on going to shoot some guns at the gun range. As a souvenir, I would like to bring a single shot of ammo (maybe a 9mm or something small) with me to the UK, ...
13
votes
3answers
2k views

Why do return ticket prices jump up if the return flight is more than six months after the departing flight?

On Singapore Airlines, if you book a flight from London to Singapore for almost any date, the price is either £690 or £1088. For example, a flight leaving on the 28th of Dec with return on 28th of ...
1
vote
1answer
194 views

US domestic flight numbers when flying past midnight

If I understand correctly, US domestic carriers' flights are repeated daily. Thus if flight 123 goes from airport X to Y to Z on, say, Monday, then Tuesday, flight 123 of the same carrier will also ...
1
vote
1answer
77 views

Request refund from booking website or airline?

I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines? I'm a US citizen flying from China.
19
votes
2answers
2k views

What happens with code share tickets when an airline becomes insolvent?

There are a few questions about airline insolvency, however none of them address codeshares. Given the increasingly likely scenario of one or more airlines folding in the next year, what would happen ...
2
votes
3answers
151 views

How can I know if my airline will check my bags through all the itinerary?

I have decided to post a meta Q&A, without claiming any reputation for my own answer, both for my own interest in the topic and the large number of questions "will airline check bag all the ...
0
votes
1answer
170 views

Do Airlines Pay Airports For Check-in Areas? [closed]

I don't know if this is off-topic or not, but I don't know where else to ask this other than aviation. I'm just wondering if airlines had to pay for the check-in areas they operate with. It's a big ...
17
votes
5answers
3k views

Are there airlines that offer upgrades on-board?

You can always request an upgrade to a higher class before you board, you can use your miles or pay and get your ticket upgraded to business/premium class then you will be issued a new boarding pass. ...
24
votes
4answers
6k views

What’s the point of flight ticket cancellation charges?

Many airlines sell tickets with fare rules that include a “cancellation penalty” if the ticket were to be cancelled prior to departure. It seems to me that this mostly applies to the economy class ...
38
votes
5answers
7k views

Will the cabin crew heat your own food up?

Normally, you get a meal or two depending on the length of your flight. However, let's say that you also brought your own food with you (maybe a burger or ramen). Are you allowed to ask the crew to ...
2
votes
1answer
152 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
11
votes
1answer
442 views

Can the “COVID-19 card” be pulled for a last-minute service reduction (EC261)?

Was due to fly PRN-DUS-MAN on 3 July, but the PRN-DUS flight was cancelled 3 days before, while it still ran on 1 and 4 July. In other words, the service was only reduced. As I was re-routed and ...
25
votes
3answers
5k views

What rights do airlines have to deny boarding due to immigration issues? [duplicate]

So I just stumbled across this account of a traveller which I can imagine to be pretty distressing because I myself have had a rather close call not too long ago. I was travelling from Singapore ...
1
vote
1answer
57 views

Credit Card Ticket Refund

I issue a Airline(KU) ticket with my credit card, later I cancel my that CC, now I refund the ticket, how will I get the money back?
3
votes
1answer
314 views

Travel agency requires that I pay non-refundable taxes for a flight cancelled by the airline in order to get refund?

Last year we booked a trip that's coming up soon from the US to a foreign country with a travel agency; the majority of flights take place with an international carrier on the lowest class and non-...
6
votes
1answer
1k views

Repatriation Flight - Buying flight through a tour company and getting the reservation code of airline

Usually I get my plane tickets directly from airlines. Now for the first time I had to purchase two tickets through a touring company for a repatriation flight. All they have sent me after the ...
6
votes
0answers
207 views

Can I be given a voucher without my consent?

During the 2020 COVID-19 pandemic (ongoing at the time of writing, 2020-05-06), many airlines are cancelling flights and then offering vouchers instead of refunds. Several questions address this ...
3
votes
1answer
269 views

What is the maximum occupancy of a typical budget airline given 2m social distancing? [closed]

For a typical no-frills airline using a three-aisle-three layout, at economy class density, what is the maximum possible occupancy which maintains a distance of at least two meters between each ...
4
votes
3answers
214 views

Booking repeat round trip every weekend

I need to travel round trip every weekend (out Friday night and return Sunday night) to the same destination for many weeks in a row. I will try to concentrate as much on one airline so as to ...
4
votes
1answer
238 views

No assistance from airlines to return home after cancellation (due to COVID19), can I get compensated under EC 261?

Last month, Morocco went into lockdown while I was there on holiday. I had tickets with BA. At that time some flights were cancelled but then so-called rescue flights were reinstated. Airlines such ...
5
votes
3answers
1k views

Budget Longhaul Flights with Stopover

It is often said that many of the barriers to low-cost airlines doing longhaul journeys arise because of reasons pertaining to having to acquire aircraft (and crew) that can fly directly. Also, ‘Third ...
0
votes
0answers
53 views

How can i find ouf if the plane from dublin to Atlanta did fly [duplicate]

How can I find out if a delta flight took off from dublin to Atlanta on the 9th of April at 12.20 dl177
16
votes
5answers
5k views

Why does China Eastern airlines still fly daily to Prague? [closed]

The Czech Republic has been keeping their borders shut for more than a month now and likewise China closed their borders to all foreigners back in March. However mysteriously there is a daily flight ...
30
votes
4answers
7k views

If an airline erroneously refuses to check in a passenger on the grounds of incomplete paperwork (eg visa), is the passenger entitled to compensation?

If an airline erroneously refuses to check in a passenger on the grounds of missing/incomplete paperwork (e.g., visa-related such as related in this post) whereas the passenger actually had all the ...
1
vote
1answer
182 views

Do vouchers offered by EU airlines for Coronavirus cancellations turn into a full refund if not used?

My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
2
votes
1answer
89 views

Do vouchers offered by EU airlines for Coronavirus cancellations include taxes and fees? [duplicate]

My family's flights with AlItalia later this month have of course been affected by Coronavirus. We cannot get refunds, only vouchers are offered, as with basically all airlines at the moment. We ...
1
vote
0answers
4k views

Getting a refund From Cancelled TAP Air Portugal flight due to COVID-19 [duplicate]

Our TAP Air Portugal flight From San Francisco to Barcelona, scheduled for Apr 28, 2020, was canceled by the airline. We called TAP Air Portugal and asked for a full refund to our credit card, which ...
3
votes
1answer
186 views

Official record of cancelled flight - European Union

My flight was cancelled 3 weeks ago (London to Brussels) and as part of the refund process I need to prove it was actually cancelled. Is there any official website with the records that I can use to ...
1
vote
1answer
185 views

Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled?

During these weeks many flights had been cancelled because of the COVID-19. Why do some airlines and air travel agencies send confirmation emails even if the flight has been cancelled? Examples: ...
14
votes
1answer
727 views

What are my EC261 rights during the COVID-19 pandemic?

I've just read the official communication from the European Commission on EU passenger rights during the coronavirus crisis and think the information will be very helpful here since I have been seeing ...
16
votes
5answers
835 views

Can I simply apply for a chargeback on my credit card if my flight was cancelled and I'm unable to reach the airline?

As explained in a relevant question, my flight with Condor [from Frankfurt to Prague] was recently cancelled. I've emailed them asking for a refund 5 days ago, but so far received no response. Today ...
1
vote
1answer
93 views

How to claim a refund plus expenses for a changed flight booked through a 3rd party agent [closed]

In June 2017, I flew with my family and mother in law from London Gatwick to Prague. I booked the flights through BudgetAir with the SmartWings airline. When we arrived at Gatwick for departure, we ...
4
votes
3answers
576 views

Citilink airline ticket cancellation and refund

Last month I booked a flights with Citilink from Melbourne to Bali return for May. Last week i received a whatsapp message from Citilink saying the flights were cancelled until December. The whatsapp ...
3
votes
0answers
231 views

If an airline or immigration policy requires an onward ticket, is it ok to purchase it at the last minute or after being refused check-in/entry? [closed]

If an airline or immigration policy requires an onward ticket, is it allowed or sufficient for airline and immigration policies to purchase it at the last minute or after being refused check-in/entry? ...
1
vote
0answers
109 views

Final Delta flights out of Athens Airport ATH (Airfrance, Alitalia, KLM)

I'm booking a trip to Athens, Greece from JFK. I planned on returning to the US on March 18th, but I called Delta, who told me that the last day that their partners (Airfrance, Alitalia, and KLM) will ...
1
vote
1answer
175 views

Can airport handling agents pay out EC261 to a bank account immediately?

I'm booked on a flight departing from am airport where, IME, the relevant handling agent is incompetent with document control (I had to ask an airline's docs unit to send them advance notice of their ...
23
votes
7answers
54k views

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to Lisbon. Because it is a non-refundable ...
2
votes
1answer
150 views

Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ...
14
votes
1answer
4k views

Airline schedule flights to arrive at the same time its scheduled to depart

I recently got delayed on my flight form ORD to LGA on UA263 on 2/14/2020. I decided to look deeper into the cause of the delay. According to United, the plane was coming from OMA (UA1140). It was ...
15
votes
9answers
2k views

Is it possible to add a Frequent Flier number after the flight is booked?

My university is responsible for booking flights on my behalf. I wanted to know if it's possible to add my frequent flier number and credit the miles to it after the flight has been booked? Is it ...
2
votes
1answer
56 views

Which fare rules apply for the return flight?

I need to know what rules should i follow this is the scenario Passenger already took the departure last January 05 , and his return is February 20 . He called to change the ticket to FEB 11. Here'...
0
votes
1answer
129 views

Do United Airlines economy tickets include checked bags?

When booking a domestic 'economy' ticket with United Airlines, does that ticket include a checked bag? What I know so far There is no specific mention of how many checked bags are included with an ...
0
votes
0answers
65 views

From Pakistan to Canada- Flight with different airlines

I am asking this question for a Pakistani Citizen (with a valid US and Canada Visitor Visa) traveling from Karachi (KHI) to Toronto (YYZ). The best flight option for her is a flight that uses two ...
4
votes
1answer
129 views

Is a visually impaired person considered a Person with Reduced Mobility (PRM)?

In Europe, all airlines are required to assist people with reduced mobility. I'm visually impaired, and soon flying with Iberia. So, I called them to ask for assistance at the airport. The guy who ...
2
votes
1answer
96 views

Changing flight times and limited time to transit at Singapore (from UK to NZ)

I'm booked on a flight from Heathrow to NZ via Singapore.  The original transfer time was 2 hours, but has since reduced to 90 minutes.  Will this be enough? The UK to Singapore leg is ...
2
votes
3answers
244 views

Are there any airlines which offer two complimentary checked bags to all passengers on transatlantic flights?

The vast majority of airlines operating flights between North America and Europe have now restricted standard economy passengers to checking just one complimentary piece of luggage. Some airlines are ...
1
vote
1answer
119 views

Historical Flight Landing Time [duplicate]

I’m trying to track when Garuda Indonesia flight GIA 714 from DPS (Bali / Denpasar, Indonesia) landed at SYD (Sydney, Australia). The flight departed on 26th August 2019 at around 23:40, but I am ...
28
votes
4answers
8k views

Why are airline websites blocking access through Tor?

I tried opening the home pages of a few airline websites through the Tor browser and instead of the home page all I see is a low-key page with "Access Denied". Why would airlines want to prevent ...

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