Questions tagged [delays]
Questions regarding dealing with carrier companies not keeping up with the schedule.
Can I claim for my whole group's tickets on Delay Repay with Great Western Railway?
My Great Western Railways train (GWR) was delayed by 45 minutes, and an announcement was made that 'Delay Repay' claims would be permitted. I understand that I can submit my tickets through the GWR ...
Compensation under EU Regulation 261/04 - different airlines on booking, who is responsible?
We booked flights from ABZ-LHR-BKK through EVA Air, with the ABZ-LHR leg provided by British Airways, and the LHR-BKK leg provided by EVA Air - all legs are on the same EVA Air booking. ABZ-LHR (...
Did the airport or the airline misplace the aircraft?
My flight was delayed today because it did not arrive at the gate on time. Once we boarded the pilot apologized for the delay as the aircraft was misplaced at the airport. I suspect it was at the ...
Would an airline be willing to let me board a similar flight that leaves a few hours earlier, if I ask at the airport a few hours before the flight?
This situation happened to me, but hopefully I can use the answer for future situations. I was at the airport and was supposed to fly Wizz Air TLV to LGW at 22:10 https://airportinfo.live/flight/...
How best to escalate a flight delay complaint?
I made two claims for an Easyjet delayed flight: one for compensation and one for expenses. Both were replied immediately. The expenses were accepted, the compensation not. The replies came from ¨...
Flight Landing Time Stansted to Milan 2019 [duplicate]
How can I find out landing time of Ryan Air flight Fr4198. Leaving Stansted to Milan Bergamo on the 7th June 2019 at 20.05? Thanks
Compensation for delays in Malaga to Madrid flight causing missed flight to Sao Paulo (and then Río)?
My flight from Malaga to Madrid was delayed more than 3 hours and I missed the connecting flight from Madrid to Sao Paulo. We had a 24 hr layover at Madrid. The following evening our Madrid to Sao ...
Missed connection due to delay. Asking for compensation, AA's records say I was on the flight I missed
On 16-JUL-2022 I was booked for LHR - DUB - ORD - CLE. Flights EI 163 13:25 - 14:50, EI 125 16:15 - 18:45, AA 1853 20:39 - 22:54. All one ticket, which I bought through American Airlines. The first ...
Can I claim compensation for incurred expenses and compensation under EU Reg 261?
EDIT: To clarify my original question to make it clear. I flew with easyjet from London Gatwick to Edinburgh on the 10th of June. The flight was cancelled 3 hours before the flight. I arrived at the ...
EU Air Delay Compensation when non-EU leg is involved
I had a flight from Frankfurt to Bombay via Delhi where I missed the Delhi connection since the first flight leg was delayed. Overall delay in Bombay was 4+ hours. Am I eligible for compensation ...
What can I do if a flight delay makes me miss the transfer from the airport?
My friend was travelling from Italy to Belgium, and her flight was delayed by 2h25. Since the flight was late in the evening, the delay made her miss the bus from the airport to her final destination, ...
Trouble with delays with American Airlines, international travel
I was supposed to be on a flight from Columbia MO to Dallas to JFK to Delhi, India. It turns out the flight from Dallas to JFK, AA998, was so delayed that I would have missed the flight from JFK to ...
Re-routing and assistance rights for delayed Interrail/Eurail passengers
tl;dr: EU regulation 1371/2007 describes in articles 16 to 18 train passengers' rights to reimbursment, re-routing, compensation and assistance in case of train delays and cancellations. Are these ...
Missed connection & long delay on an Iberia/American flight from US to Spain. Am I entitled to compensation?
Today I was scheduled to fly MSP->CLT->MAD. The flights were operated by American, but I booked with Iberia, and the flight number I received for the transatlantic portion was an Iberia flight ...
If a flight delay causes you to miss a later leg, can you ask to be rebooked on one from another airline, to significantly shorten the total delay?
Consider the following situation: I book a single American Airlines ticket with a 9am-11am flight from City A to City B, followed by a 12pm-2pm flight from City B to City C. The first leg of my ...
Flight delay invalidates COVID test - need to retest?
My daughter is scheduled to take a flight from Colombia to Melbourne Australia transiting the US (Miami) - the whole route is booked with a single carrier - American Airlines. For US and Australia ...
Compensation in the EU after a delayed flight - In what time frame should compensation be issues?
Recently I had a long delay on a flight. As per the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 , this entitles me to compensation by the airline. ...
What happens if a passenger wants to get off the plane during a runway delay because it ruins their travel plans completely
(Tried asking this on aviation because it concerns FAA rules and was closed https://aviation.stackexchange.com/questions/88512/what-happens-if-a-passenger-wants-to-get-off-the-plane-during-a-runway-...
Why was my UK visa processing delayed?
I got the following email on 4th day of priority visa service. My application is for tier4 visa. Thank you for your UK visa application which has been received and is under consideration. We aim to ...
Can I get a refund from Thameslink for a flight I missed because of their train's delay? How?
On June the 18th I caught the 4:44AM train from Cambridge to Stansted, which should have arrived at destination at 5:14AM, well before the scheduled flight departure, 6:45, for Napoli. However, the ...
EC 261/2004 Flight Delay Compensation (Reduction of 50%)
My British Airways flight (Lon-Del) was delayed by 3 hours and 50 minutes. I missed another connection (booked on a different PNR) and had to bear ticket costs myself and also arrived at my ...
Missing the second flight booked by ourselves due the delay in the first?
I want to book a flight from city A to B from Qatar Airways ( A-Doha-B) which takes at least 10 hours and book another flight from city B to C from Qatar Airways again ( B-Doha-C) one day after I ...
Is there anything I could do to get Kiwi.com to give me a new route to not have a 13hr layover? [closed]
My parents are abroad and they got an email that on their return flight the tickets have changed causing their layover to change from 2hrs to 13h 25m. The ticket says "13h 25m layover protected ...
Will the airline wait for me if my incoming flight is delayed (same airline)?
I'm travelling for work and my flight back has a very short layover (37 minutes) in MSP. I didn't book the flight so although I wouldn't have picked something like this, I have to deal with it. This ...
General rules for tight connections in international flights
I was recently looking for a ticket and one of the cheapest options included a stop-over for only 30 minutes at a major international airport. I estimated it would be impossible to catch the ...
Do Alaska Airlines domestic flights get delayed?
I'm currently planning a trip to the US from Korea. My return flight is scheduled for the end of February (26th) at 11:30 p.m. and the plan was to fly into San Francisco from Seattle via Alaska ...
What is the flow on effect of Haneda and Narita flight cancellations?
There is a big typhoon in Central Japan that has cause flight cancellation of ANA and JAL and cancellations/indefinite delays for nearly all other airlines. My parents are travelling from Perth on ...
What to do after a claim for compensation is rejected
I had a flight with an airline company with one stop. The first flight was delayed more than 3 hours because of the crew cabin of the airline company, two of them have left the airplane and the ground ...
How do I know if my flight was cancelled/delayed due to "extraordinary circumstances", as defined in EC 261/2004?
EU Regulation 261/2004 mentions "extraordinary circumstances" several times as a condition under which airlines are not obligated to pay out compensation: (12) The trouble and inconvenience to ...
Are we entitled to compensation for this knock on delay? And are there any rules governing redirections?
So we were flying with a budget airline from Stuttgart to Naples. The flight was delayed by approximately 1.5 hours at the start. 20 minutes away from Naples we were told we were getting rerouted to ...
Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft
My flight from Oslo to Rome was delayed by 4 hours and 40 minutes. I submitted a request to Norwegian Air Shuttle requesting a compensation of 400 Euros under EU 261/2004. Their reasoning for why ...
EU compensation - fire alarm at the Flight Crew's hotel
I was on-board an afternoon flight from the EU, into the United States earlier last month. This flight was delayed by about 3 hours, 30 minutes. As this flight was delayed for over 3 hours, ...
Is rebooked flight considered a delay
If I miss a flight from Warsaw (WAW) to Toronto (YYZ) due to the delay of an inbound connection (Moscow (SVO) to WAW), that was purchased from the same airline on the same ticket, and they can only ...
Flight delay compensation under EC 261/2004 for a multi-leg trip on European carrier
I booked a Nairobi – Amsterdam – London flight with a European carrier. This was booked under one booking, made under one transaction, with one reference number. The first flight (Nairobi – Amsterdam)...
EU Air Travel Passenger rights: Right to care: What to expect during delays
It is easy to find information on the Internet regarding EU Air Travel flight compensation. However I am interested in being prepared to exercise my right to be taken care off (Article 9th of CE ...
Flight compensation: how to calculate the distance? [duplicate]
Recently, I had a delayed flight which caused me to miss a connecting flight. For making the claim under EC261, I wonder which distance I should take into account. Do I take the distance of the ...
Does EU 261/2004 compensation apply if delayed by the border check?
This came up in Athens airport 1-hour connection at normal walking speed and I must admit I do not know the answer. So we have a flight coming from outside Schengen and has a very tight connection to ...
Does travel insurance for short flight delays exist?
I found that some airlines tend to delay their flights often. Is there any travel insurance that exists for short delays between 30 min - 3 hours in the European area? Those delays are the most ...
EU 261 - Flight Compensation - Declined due to delays from previous flights
Last week 10 minutes before my departure (in the EU) my flight (Ryanair) was cancelled (Without giving me any reason for the cancellation). No help was provided by Ryanair except I should go to the ...
UK visiting visa for a 3 year old child
I applied for a UK visit visa for my self and 3 children. 2 of my children have travelled with me to the uk previously. My youngest has not. We did our biometrics on the 20th June 2019. On the 10th ...
What are my rights regarding a potential baggage delay?
In a few days, I will be traveling from San Francisco -> Helsinki -> Moscow (Sheremetyevo) with Finnair (economy class). A month ago passengers started to experience substantial delays to pick ...
Greyhound bus arrives very late, do I have any recourse? [duplicate]
I know from the website that greyhound just say that they don't guarantee the time of their bus and though luck if it happens: The bus was late. Am I entitled to a refund? No. While Greyhound ...
Delay of 15 hours in Air India Flight from New York to Delhi [duplicate]
I am supposed to travel by Air India International flight from New York to Delhi on 7th July (Departure time 12:05 pm) but i have received a mail from them saying that now the flight has been ...
At the airport in-person check-in time when the flight is delayed [duplicate]
If a flight is delayed, and they announce in advance the delay, is the check-in time also delayed? Say, at 13h, the flight, that was scheduled for 16h, has an estimated departure for 16h30. If in-...
Compensation for late arrival of flight
I am trying to book a train or bus from one of the London terminals to Edinburgh on 2nd July. I will be arriving at LHR by flight from Bangalore in Air India airline. I will have checked in luggage. ...
Sources of information about flight times and delays [duplicate]
I booked travel from Perth Australia (QF648 2350 11 April 2019) via Melbourne Australia to Christchurch New Zealand (QF133 0715 12 April 2019) but there was a delay in Perth. Because I was going to ...
Delays in SFO in late February
Our cruise line has booked us on a flight from Charlotte (CLT) through San Francisco (SFO) on to Sydney (SYD) in late February, but the connecting time is only 1.5 hours. The cruise line says it’s a ...
Flight compensation with agent
I had recently traveled to London from Warsaw with LOT Polish Airlines and had connecting flight in Zurich (both flights were on same ticket sharing same booking reference number). Flight was delayed ...
UK Visitor Visa application NY decision delayed
I was one of the applicants affected by the temporary refusal of UKVI to accept biometrics at the USCIS locations. I ended doing my biometrics month after I applied online and it has been 4 weeks now ...
Flight depart delayed by almost an hour but arrive almost on time? [closed]
I have connecting flights from Brussels to Doha then to Kuala Lumpur. My flight to Doha was delayed by 20 minutes, which we almost have no time to move to our next flight. While looking at the ...