Questions tagged [delays]

Questions regarding dealing with carrier companies not keeping up with the schedule.

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3
votes
1answer
62 views

What is the flow on effect of Haneda and Narita flight cancellations?

There is a big typhoon in Central Japan that has cause flight cancellation of ANA and JAL and cancellations/indefinite delays for nearly all other airlines. My parents are travelling from Perth on ...
2
votes
1answer
140 views

What to do after a claim for compensation is rejected

I had a flight with an airline company with one stop. The first flight was delayed more than 3 hours because of the crew cabin of the airline company, two of them have left the airplane and the ground ...
4
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1answer
115 views

How do I know if my flight was cancelled/delayed due to “extraordinary circumstances”, as defined in EC 261/2004?

EU Regulation 261/2004 mentions "extraordinary circumstances" several times as a condition under which airlines are not obligated to pay out compensation: (12) The trouble and inconvenience to ...
4
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1answer
102 views

Are we entitled to compensation for this knock on delay? And are there any rules governing redirections?

So we were flying with a budget airline from Stuttgart to Naples. The flight was delayed by approximately 1.5 hours at the start. 20 minutes away from Naples we were told we were getting rerouted to ...
106
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8answers
18k views

Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft

My flight from Oslo to Rome was delayed by 4 hours and 40 minutes. I submitted a request to Norwegian Air Shuttle requesting a compensation of 400 Euros under EU 261/2004. Their reasoning for why ...
31
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2answers
6k views

EU compensation - fire alarm at the Flight Crew's hotel

I was on-board an afternoon flight from the EU, into the United States earlier last month. This flight was delayed by about 3 hours, 30 minutes. As this flight was delayed for over 3 hours, ...
5
votes
2answers
315 views

Is rebooked flight considered a delay

If I miss a flight from Warsaw (WAW) to Toronto (YYZ) due to the delay of an inbound connection (Moscow (SVO) to WAW), that was purchased from the same airline on the same ticket, and they can only ...
5
votes
1answer
96 views

Flight delay compensation under EC 261/2004 for a multi-leg trip on European carrier

I booked a Nairobi – Amsterdam – London flight with a European carrier. This was booked under one booking, made under one transaction, with one reference number. The first flight (Nairobi – Amsterdam)...
4
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0answers
75 views

EU Air Travel Passenger rights: Right to care: What to expect during delays

It is easy to find information on the Internet regarding EU Air Travel flight compensation. However I am interested in being prepared to exercise my right to be taken care off (Article 9th of CE ...
2
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0answers
42 views

Flight compensation: how to calculate the distance? [duplicate]

Recently, I had a delayed flight which caused me to miss a connecting flight. For making the claim under EC261, I wonder which distance I should take into account. Do I take the distance of the ...
10
votes
1answer
1k views

Does EU 261/2004 compensation apply if delayed by the border check?

This came up in Athens airport 1-hour connection at normal walking speed and I must admit I do not know the answer. So we have a flight coming from outside Schengen and has a very tight connection to ...
11
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2answers
2k views

Does travel insurance for short flight delays exist?

I found that some airlines tend to delay their flights often. Is there any travel insurance that exists for short delays between 30 min - 3 hours in the European area? Those delays are the most ...
5
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1answer
231 views

EU 261 - Flight Compensation - Declined due to delays from previous flights

Last week 10 minutes before my departure (in the EU) my flight (Ryanair) was cancelled (Without giving me any reason for the cancellation). No help was provided by Ryanair except I should go to the ...
2
votes
1answer
55 views

UK visiting visa for a 3 year old child

I applied for a UK visit visa for my self and 3 children. 2 of my children have travelled with me to the uk previously. My youngest has not. We did our biometrics on the 20th June 2019. On the 10th ...
4
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1answer
155 views

What are my rights regarding a potential baggage delay?

In a few days, I will be traveling from San Francisco -> Helsinki -> Moscow (Sheremetyevo) with Finnair (economy class). A month ago passengers started to experience substantial delays to pick ...
2
votes
1answer
236 views

Greyhound bus arrives very late, do I have any recourse? [duplicate]

I know from the website that greyhound just say that they don't guarantee the time of their bus and though luck if it happens: The bus was late. Am I entitled to a refund? No. While Greyhound ...
0
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0answers
62 views

Delay of 15 hours in Air India Flight from New York to Delhi [duplicate]

I am supposed to travel by Air India International flight from New York to Delhi on 7th July (Departure time 12:05 pm) but i have received a mail from them saying that now the flight has been ...
0
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1answer
53 views

At the airport in-person check-in time when the flight is delayed [duplicate]

If a flight is delayed, and they announce in advance the delay, is the check-in time also delayed? Say, at 13h, the flight, that was scheduled for 16h, has an estimated departure for 16h30. If in-...
-1
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2answers
111 views

Compensation for late arrival of flight

I am trying to book a train or bus from one of the London terminals to Edinburgh on 2nd July. I will be arriving at LHR by flight from Bangalore in Air India airline. I will have checked in luggage. ...
2
votes
1answer
59 views

Sources of information about flight times and delays [duplicate]

I booked travel from Perth Australia (QF648 2350 11 April 2019) via Melbourne Australia to Christchurch New Zealand (QF133 0715 12 April 2019) but there was a delay in Perth. Because I was going to ...
1
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2answers
82 views

Delays in SFO in late February

Our cruise line has booked us on a flight from Charlotte (CLT) through San Francisco (SFO) on to Sydney (SYD) in late February, but the connecting time is only 1.5 hours. The cruise line says it’s a ...
8
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1answer
845 views

Flight compensation with agent

I had recently traveled to London from Warsaw with LOT Polish Airlines and had connecting flight in Zurich (both flights were on same ticket sharing same booking reference number). Flight was delayed ...
1
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0answers
138 views

UK Visitor Visa application NY decision delayed

I was one of the applicants affected by the temporary refusal of UKVI to accept biometrics at the USCIS locations. I ended doing my biometrics month after I applied online and it has been 4 weeks now ...
-1
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3answers
110 views

Flight depart delayed by almost an hour but arrive almost on time? [closed]

I have connecting flights from Brussels to Doha then to Kuala Lumpur. My flight to Doha was delayed by 20 minutes, which we almost have no time to move to our next flight. While looking at the ...
2
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0answers
24 views

How to see a record of amendments to flight schedules? [duplicate]

My flight from Delhi to London with Virgin Atlantic was delayed by more than 5 hours on Thursday 18th April. I am trying to get the official takeoff and landing time for this flight but can't find it ...
0
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1answer
80 views

Delayed travel with United Airlines [duplicate]

On 19th April, we left on a Lufthansa flight to Frankfurt - UA8848. The departure was then delayed. So we arrived late and missed our connecting flight which was due to depart at 9.00 to Heathrow (...
1
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3answers
487 views

Is 1h15m a reasonable time to get through Dulles customs to make a connecting flight at 4 p.m.?

We flew United from Narita, with a 1 hour 15 min layover. We were scheduled to leave NRT at 16:10, and arrive at Dulles D gates at 15:50. By the time we got off the plane, it was about 16:00. When we ...
2
votes
1answer
98 views

Eligibility for a compensation under EC/261

I am a resident of EU. Recently, my Air France flight from Mumbai to Paris was cancelled. The ticket was booked by Air France but the flight was operated by Jet Airways. Air France gave a new flight ...
1
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0answers
41 views

Can anyone help me with exact dep/landing times of specific historical flight? [duplicate]

The flight is LHR to BKK with a stopover in Kuwait l. Flight with Kuwait Airways departing LHR on 29/12/16 at 15.35. Scheduled to arrive in BKK 21.15 30/12/16. The flight was delay d but I need to ...
6
votes
1answer
248 views

What would airline do if I miss a connection & I don't have visa for the country I am stuck in?

Due to a recent air force dog fight between India & Pakistan few weeks back, Swiss Air has been avoiding the Pakistani airspace & that has been causing delays for both arrivals & ...
0
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1answer
87 views

Layover for flight that may be delayed

I am considering booking a flight through Google's booking mechanism. The flight that I want is two-stage, both stages operated by the same airline (KLM). There's a 45 minute gap between the first ...
2
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0answers
103 views

American Airlines Delay Responsibility for overstaying 1 day VWP [duplicate]

Will American Airlines take responsibility for overstaying 1 day of VWP due to a delay in a connecting flight?
4
votes
1answer
276 views

Schengen visa extension due to flight cancellation [duplicate]

I have a Schengen visa valid for 30 days with 14 days stay. This was as per itinerary planned by me. In my return trip I will be traveling from Frankfurt to Bangalore via Paris. Suddenly my ...
21
votes
4answers
2k views

What does the “Kiwi.com Guarantee” cover?

Kiwi.com sells different kinds of connecting flights: "Connection protected by the carrier" These are the same as on any online travel agency: they include the usual support of the airline as ...
5
votes
1answer
204 views

Can you ask for a compensation if the delay was due to the de-icing process?

I was talking to a friend recently and he referred he was in a delayed flight from Brussels a couple of weeks ago due to de-icing. Basically the plane already had an initial delay to which summed up ...
20
votes
3answers
2k views

What will happen if my luggage gets delayed?

I understand that if my luggage does not make a transfer on a plane, the company will deliver it to me. However what if: I am far away from the airport? Will they still send me the luggage? I am in a ...
0
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0answers
22 views

Trying to ID flight implications from June? Historical flight status? [duplicate]

All the sources i checked arent offering historical flight status as far back as im looking (thats free). Anyone able to help out and let me know what the issue/reason was for the delay? TP1947 on ...
3
votes
1answer
113 views

Will flights get cancelled or delayed at JFK because of 1-3 inches of snow?

Flying into JFK on Monday evening and also leaving out of their same day. It is now supposed to snow and they are saying that area could get 1-3 inches (2.5 to 8 cm) of snow. Who has had experience ...
8
votes
3answers
377 views

How does EU flight delay compensation work for multi-leg trips?

I have a question about compensation under EU laws for my flight. We booked tickets from Venice to Lima with Air Canada. We had two layovers, first in Brussels and second in Montreal. Our first two ...
0
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2answers
243 views

Chances for getting recompensation for bad/no treatment and getting sick due to delayed/cancelled flight

Flight delayed for 7 hours (3 of them inside the plane) due to missing crew members, then cancelled due to "bad weather" (probably not true as a later flight, same airline+destination left the airport ...
2
votes
3answers
534 views

Denied boarding apparently covered up as a delayed flight [closed]

Last year, with famous EU company L, I had a trip A -> B -> C, with A a US city and B and C EU cities. First flight was at 5:00pm. Connection time in B was 3h. More than 3500 km between A and B. The ...
0
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0answers
43 views

4 years travel history of CX358 [duplicate]

how can I check the actual departure time and arrival time of CX358? Departing at MAN on 26 October 2015 and arriving HKG on 27 October 2015. TIA!
4
votes
1answer
233 views

Can I go through an airport security checkpoint after my flight’s scheduled departure time?

If my flight is delayed, and I'm already checked in with only carry-on bags, will security allow me through the security checkpoint after my scheduled flight departure time? I've already seen this: ...
5
votes
1answer
899 views

Compensation for United Airlines 5-hour flight delay

Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights and received new boarding passes for ...
6
votes
1answer
450 views

Compensation for Delayed Train Due to London Underground Issue

My question is quite specific, and I hope it's on topic here because I'm really unsure where to ask it! If it isn't on topic, as well as marking it as such I would ask that you please help me out by ...
4
votes
2answers
3k views

Is two hour delay sufficient to demand compensation from the airline?

My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to ...
1
vote
2answers
134 views

EU flight delayed, expenses reimbursement

How do airlines proceed regarding expenses due to flights been delayed? I am entitled to a monetary compensation of 400€. Is this compensation meant to cover expenses, or, are expenses reimbursed ...
1
vote
1answer
85 views

How to proceed with a compensation claim against an airline

I was recently going on holiday and my arrival at destination was delayed by 24 hours. My journey involved two flights, both booked at the same time directly with the same airline. The first flight ...
3
votes
2answers
126 views

Late Check In rules

Advice required. Just tried to check into my BA flight from Miami to LHR and they are saying an 18 hour delay. So do I still need to be at the airport in time for the original departure time or will I ...
6
votes
1answer
257 views

Claim against AirEuropa (migrated from Law site)

My friend and I were supposed to fly with AirEuropa from Tel Aviv to Madrid early in the morning. Two other friends were to flight to Madrid from another country and to wait for us there. Then, taking ...