Questions tagged [united-airlines]

Questions about United (UA), a major international airline of the United States, and the largest Star Alliance member.

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6 votes
1 answer
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United B789 weird config

I am flying United on their Dreamliner in Economy Plus. Seatguru states there are two configs of the aircraft type (one fitted with Premium economy and one not). Both can be found here. For my flight, ...
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  • 1,141
0 votes
3 answers
87 views

Flight change: How to find cheapest return flight in time frame?

I have a United flight CDG-RTB-CDG. Now I already used CDG-RTB, and I want to change the date of RTB-CDG, which my fare allows without fee with price difference only. The problem is that it's a pain ...
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  • 3,229
0 votes
1 answer
99 views

How does United Airlines avoid the DOT rule on the free 24h refund/hold for tickets to/from the US for the Argentina and Colombia points of sale?

I read: The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour hold without paying. [The DOT rule] doesn't discuss ...
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0 votes
2 answers
87 views

Flying United from Kansas City to Dublin

Flying United from Kansas City to Dublin and have 41 minutes in Newark to make connection.Is 41 minutes enough time
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1 vote
2 answers
223 views

United Airlines 24-hour refund policy: are non Basic Economy tickets fully refundable within 24 hours of booking? (purchase made >7days before flight)

I read on the United Airlines 24-hour refund policy (mirror): Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your ...
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19 votes
2 answers
7k views

United Airlines cancelled my flight less than 24 hours after I booked it via Expedia - what are my options?

At 5:28 pm on Friday, Jan 28 I paid US$298.60 for a flight (business class) from San Diego to Los Angeles via Expedia. At 8:53 pm that same day I got an email - United had cancelled the flight. That's ...
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  • 10.3k
7 votes
1 answer
141 views

Is the US passenger attestation form a requirement for subsequent entries into the US?

The US has an entry requirement for UK residents (and other countries) that requires every traveller entering the US to fill in a passenger attestation form. I had successfully entered the US November ...
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  • 301
2 votes
1 answer
233 views

Why was UAL 2013 cancelled Sept 12th 2021?

My flight for today, UAL (United Air Lines) 2013 from Chicago O'Hare (ORD) to Miami (MIA), has been cancelled. Why? I have not been rebooked until tomorrow AM. Am I entitled to any compensation?
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8 votes
5 answers
5k views

How strict is United Airlines First Class with carry-on luggage size?

How strict is United Airlines First class with carry-on luggage size? I have a laptop bag which I measured using tape and it fits within dimensions they mentioned in their website for carry-on item. I ...
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  • 81
0 votes
1 answer
985 views

United Airlines E-ticket and Pending transaction

I bought a ticket from united airlines using my credit card and received an eticket. However, on the credit card online account the transaction shows up but it is on the pending list. Is that ...
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  • 81
3 votes
0 answers
249 views

Is Air India strict with checked in baggage dimensions for international flights?

For economy class passengers it is mentioned that 2 checked in bags are allowed but their combined dimensions must not exceed 107 inches. How strict is Air India with this rule? Can I bring two ...
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  • 31
3 votes
0 answers
92 views

Cancelling flight booked by travel agent

My wife and I booked an international trip through a travel agency, with the flight on United/Lufthansa. Due to Covid, we have pushed our travel to July 2022. The problem is that United is currently ...
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1 vote
2 answers
843 views

Does anyone know if I would be allowed to bring my power bank of 30,000mAH in my carry-on bag for all 3 three of these airlines?

I'm traveling to Instanbul, Turkey from the United States using 2-3 different airlines (United, Air Canada, and Turkish Airlines) to get there. Does anyone know if I would be allowed to bring my power ...
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7 votes
1 answer
2k views

How to book a United Airlines ticket if my passport doesn't have a last name?

What should I put in the "LastName" section while booking a flight with United Airlines, when my Passport only has "FirstName". Can I use my "FirstName" in both the ...
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0 votes
0 answers
112 views

How to carry two check-in luggage in United in March 2021?

As of March 2021, we can carry only one check in luggage (per person) in New Delhi - New York United flight. We can pay $100 for an extra check-in luggage. I was wondering if there is any cheaper way ...
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  • 191
5 votes
1 answer
3k views

What is the step by step procedure of transfer from international terminal to domestic terminal at Newark Airport?

I am an Indian Citizen and I will be having a negative Covid Test report with me. My flight is United Airlines from Bombay (BOM) to Newark(EWR) and going to Boston (BOS) via Chicago (ORD) via a ...
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0 votes
2 answers
168 views

United Airlines online check-in for international departures from the US

What are United Airlines' criteria for issuing a boarding pass to a passenger checking in online for a flight departing the US (to Germany, if it's relevant, with a connection to Croatia)? The ...
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  • 116k
2 votes
1 answer
607 views

Changing return leg only on a return flight

For my specific itinerary with United Airlines, one-way flight from A->B is 900$, and a return flight A->B->A is 1350$. They are offering free changes right now https://www.united.com/ual/en/...
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  • 21
1 vote
1 answer
135 views

If I book a flight with a passport and the airline employee at the check-in desk refuses it, can I check in with a second passport of mine with UA?

I have a French passport and a US passport. If I book a flight with United Airlines with one passport and the airline employee at the check-in desk refuses it due to its physical condition, can I ...
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10 votes
1 answer
2k views

Who is responsible for the refund policy on a code-share flight?

During July 2019, I booked flight UA7938 for March 30 through United Airlines for my honeymoon. With everything involving Covid-19 happening, I'm trying to see if I can get a refund for the ticket or ...
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7 votes
1 answer
818 views

How does the US COVID-19 travel ban apply to the EU spouse of a US citizen? [closed]

I am a French citizen, legally married to a US citizen. I currently live in Germany while my husband lives in the US. I was supposed to fly to the US on Sunday (March 15) on a Lufthansa flight from ...
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2 votes
3 answers
423 views

Airfare refunds for coronavirus

Has anyone had success getting airlines to issue refunds, or at least extend the value of unused tickets, for upcoming travel that had been booked long before the COVID-19 outbreak? My question ...
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1 vote
2 answers
103 views

United WiFi Outside of Continental US

I'm trying to determine if it is worth purchasing WiFi for my flight and am looking for experience with availability of United WiFi when exiting the continental United States. I will be traveling on ...
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2 votes
1 answer
232 views

Canceling United Flight - Credit Policy

I need to cancel or possibly change an international flight on United with a non-refundable ticket (class T). When I log in to the app and hit cancel, the credit shown is the exact amount I paid for ...
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  • 123
1 vote
0 answers
53 views

Connection time Dulles [duplicate]

We booked our flight through Expedia and are traveling on 2 airlines, one PNR and no checked baggage. Flight from Chicago on United arrives at 8:45 pm. Flight to Lisbon on Lufthansa leaves at 10:20. ...
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  • 11
2 votes
2 answers
373 views

Can I cancel my outbound round-trip flight for one passenger?

Right now two people, (1) and (2) have a booked round-trip itinerary from A → B → A. I am hoping to add a stop to person (1)'s travels, and not to person (2)'s. (1) would travel from A → X → B → A ...
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9 votes
1 answer
546 views

Is it my fault if I miss a United Airlines flight because they're short on staff and cannot check me in for 2 hours?

To make a long story short I had an international flight this morning (Toronto -> Newark -> Caribbean). I had no checked bags so I arrived 2 hours before the flight. The kiosks could not complete the ...
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0 votes
1 answer
153 views

Do United Airlines economy tickets include checked bags?

When booking a domestic 'economy' ticket with United Airlines, does that ticket include a checked bag? What I know so far There is no specific mention of how many checked bags are included with an ...
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  • 239
14 votes
5 answers
6k views

Can you let someone else use your boarding pass to get into a travel lounge?

Let's say I was traveling with a friend. My friend is flying economy whilst I'm flying first class. Could I visit the lounge, get the food and all that jazz, then exit the lounge, give my boarding ...
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  • 10.3k
1 vote
2 answers
119 views

What is the cut-off time to obtain one's boarding pass at LIM airport when flying with United airlines (passenger has online checked in)?

Assume a passenger has online checked-in their flight with United Airlines but the United Airlines website wouldn't give them their boarding pass online, and instead asked them to obtain their ...
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2 votes
2 answers
452 views

What is the minimum time to check-in at the counter for an international flight with United Airlines where the first leg is domestic?

What is the minimum time to check-in for an international flight with United Airlines where the first leg is domestic? I read on https://www.seatguru.com/airlines/United_Airlines/checkin.php (mirror):...
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2 votes
1 answer
39 views

Price alert for specific flight on specific date @ specific time via United?

I've been monitoring a very specific nonstop round-trip ticket from XXX to YYY, leaving on 12/27 @ 08:20AM and returning on 12/30 @ 9:50AM via United. As of right now, this very specific flight is $...
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0 votes
1 answer
5k views

How to read or modify other traveler's date of birth for United Airlines flights?

I've booked an intercontinental United Airline flight to the US for me and some friends of mine. The UA site requires to enter the date of birth and the gender of all the passengers, specifying that ...
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1 vote
0 answers
1k views

Purchasing tickets on United for someone else

Some time ago I was trying to purchase flight tickets for someone else (from Eastern Europe to the US), to be specific, for 4 people at a time (I'm not among them), through the United website. I tried ...
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  • 3,997
6 votes
1 answer
606 views

United changed my nonstop to a two-legged itinerary. What's my recourse?

I bought a nonstop international ticket (UA896 returning on UA895, Asia to the USA) on United Airlines through their web site. When I arrived at the airport, they put me on a flight to SFO and gave me ...
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  • 161
3 votes
1 answer
236 views

Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
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  • 10.3k
4 votes
1 answer
408 views

Can I double-dip a flight and claim it for both United and Lufthansa status miles?

I've always booked United flights, but some legs of the "United" trips (ticket codes all starting 016) are operated by Lufthansa. I've already/automatically got these flights for United MileagePlus ...
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  • 151
5 votes
0 answers
68 views

Fare baggage rules regarding tickets that are partially fulfilled by another airline

I am booking a return trip from the Middle East to the USA with a connection in the USA on the first direction, and a connection in Europe in the return flight. There are four flight legs in total, ...
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  • 51
1 vote
1 answer
111 views

Travelling from YYZ -> ORD -> GCM - connections and luggage

The Mrs. and I are taking a holiday break in Grand Cayman this winter, flying United from Toronto Pearson (YYZ) -> Chicago O'Hare (ORD) -> Grand Cayman (GCM), and flying GCM->ORD->YYZ on the way back....
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0 votes
1 answer
70 views

Is the change fee deducted from fare credit?

Earlier this year I had to cancel a non-refundable flight (6 tickets) on United. We were told that they would hold the fare value as a credit for 12 months, but that if we wanted to use that credit ...
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  • 6,356
0 votes
1 answer
82 views

Delayed travel with United Airlines [duplicate]

On 19th April, we left on a Lufthansa flight to Frankfurt - UA8848. The departure was then delayed. So we arrived late and missed our connecting flight which was due to depart at 9.00 to Heathrow (...
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  • 1
5 votes
1 answer
86 views

International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...
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  • 475
6 votes
1 answer
186 views

Are airlines reducing seat recline?

On one of United's B767-300 from EWR to TXL and I seem to remember the seats reclining slightly more several years ago. More specifically, it seemed like the in-seat TV screens we're almost bumping ...
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5 votes
1 answer
105 views

UK Citizens transiting through T1 at Sydney Airport

We are arriving in Sydney Terminal 1 at 6.45AM and departing T1 Sydney at 9.50AM to Nadi Fiji, will it be possible? What procedures will we go through? We are traveling on british passports coming in ...
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2 votes
2 answers
3k views

Carry-on policy for travel humidifiers - United Airlines

I am traveling to a state with dry air, and I was thinking of taking a travel humidifier with me. Can I carry something like this or this or this in my carry-on on a United Airlines flight? I ...
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5 votes
1 answer
1k views

Compensation for United Airlines 5-hour flight delay

Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights and received new boarding passes for ...
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  • 51
31 votes
3 answers
9k views

Unbookable column of seats on 777-200

I'm flying United, and at time of booking I can select my seat. On one flight the aircraft is designated as a 777-200. The seat selection diagram shows a 3-4-3 seat layout, ABC-DEFG-HJK. At time of ...
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  • 3,997
2 votes
1 answer
206 views

Is 2h 45m enough for a layover in Newark (EWR) for a non-US citizen transferring from an international to a domestic flight (Terminal B to C)?

I will be arriving from Singapore to Newark (likely at Terminal B) on Singapore Airlines at 06:00am. My connecting flight to Chicago (likely at Terminal C) is scheduled to depart at 08:45am. This will ...
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1 vote
1 answer
264 views

Newark, NJ Airport - security twice? [duplicate]

I'm on United from SFO to Providence with a stop for my connecting flight at Newark, NJ. United all the way. Seems to me the last time I flew through Newark, they required I go through security again. ...
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  • 11
2 votes
1 answer
112 views

One ticket, two connections, three flights: who will be responsible if one is missed?

I bought a ticket from United, includes 3 itineraries: (a) domestic flight operated by United (b) international flight operated by United (c) international flight operated by Lufthansa The ...
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  • 31