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Questions tagged [united-airlines]

Questions about United (UA), a major international airline of the United States, and the largest Star Alliance member.

2
votes
1answer
83 views

One ticket, two connections, three flights: who will be responsible if one is missed?

I bought a ticket from United, includes 3 itineraries: (a) domestic flight operated by United (b) international flight operated by United (c) international flight operated by Lufthansa The ...
0
votes
2answers
116 views

How to get a refund from United Airlines?

I had a reservation on United Airlines a few weeks ago that was traveling from USA to UK. I never even made it out of the USA. The first leg of my flight was delayed and I missed the second leg as a ...
2
votes
2answers
117 views

47 minute layover at Newark, is this doable?

Searching for flights from Aruba to Ottawa, Canada using Expedia.com I run into this gem: Is this doable? Also, I read somewhere you could do US Immigration in Aruba, is this correct? (This ...
2
votes
1answer
76 views

Reservation value on united.com cancellation page = refund value?

This seems like an extremely basic question, yet after quite some research the only relevant info I found was that I should have saved a PDF of the fare terms provided only once during the reservation ...
2
votes
1answer
82 views

Is 1 hour 15 minutes enough time to move from a United Airlines flight to an Air Japan flight at Narita?

My wife and I are flying into Narita Airport, Japan, on a United Airlines flight arriving at 3:30 pm from San Francisco. We're supposed to catch an Air Japan flight at 4:45 pm to Ho Chi Minh City, ...
-6
votes
1answer
165 views

Fall asleep in terminal and miss connection fight: recover change fee

I recently was returning from a trip from Europe and missed a connection flight because I fell asleep in the terminal. I showed up to the gate about 10 minutes after it closed. This was my own fault ...
18
votes
5answers
5k views

Is 54 minutes enough to transfer from domestic to international in Houston?

I'm currently scheduled to fly from New Orleans (MSY) to Mexico City (MEX), with a 54-minute transit in Houston (IAH). Both flights are on United, and I think they're on United mainline, not Express. ...
0
votes
1answer
86 views

Do I have to collect my checked luggage when transiting through Sao Paulo?

Im looking to fly from Newark to Brazil on United airlines and then Brazil to Argentina on an Brazilian airline called Gol. Im worried that I may have to collect my bags in Brazil and then check them ...
4
votes
2answers
704 views

Will my aircraft have single or double prong headphone connection?

I will be travelling on a Boeing 777-300ER and want to use my Sony headphone which has a one-prong connection. Would I need an adapter for a two-prong situation? My return flight is on a Boeing 777-...
5
votes
1answer
953 views

Missing questions on a DS-160 form

What do I do if some of the questions on my form do not appear on my spouse's form? My spouse and I are applying/filling out DS-160 forms for our B2 visa. But I am amazed to notice that some of the ...
6
votes
1answer
111 views

How can I check in online for an international United flight if my passport is extended?

Yesterday I've faced an unusual conundrum: for some asinine reason United won't let you check in online unless you download their app and take a photo of your passport. Supposedly they use the photo ...
-1
votes
2answers
148 views

Airline responsibility during connection

My United Airlines flight out of Miami was delayed due to mechanical problems. I was assured that my connection to my final destination would not be in jeopardy. I raced to the gate only to be met ...
18
votes
3answers
3k views

Delayed international baggage held by customs

This is a strange situation I am in. Due to flight delays, I was rerouted into the US through a different airport. My initial route London-->Philadelphia was changed to London->DC->Philadelphia. ...
1
vote
2answers
949 views

35 minutes between connections on Newark airport

I am flying from Chicago to Aruba with a connecting flight in Newark. Between the landing time and take off time is 35 minutes. Is it a viable travel plan? I am flying United.
43
votes
2answers
20k views

United Airlines joined my first name and middle name on boarding pass. How to correct this?

I am traveling within the US, but my boarding pass shows my first name and middle name joined as such: Firstmiddle instead of First Middle. How do I correct this, or is this something that shouldn't ...
1
vote
0answers
75 views

Does United Airlines have a smart suitcase ban that also bans those with removable batteries? [closed]

I have a Raden A22 carry on bag, and I'm flying on United. The Raden site says it is TSA-approved, and it has a removable battery. Have there been any new rules besides the ones affecting suitcases ...
24
votes
5answers
10k views

How to obtain the return flight boarding pass?

Believe it or not, I've never flown before... I am flying United Airlines for a vacation for about a week and then I'm flying back via United Airlines. I read online that starting 24 hours before my ...
2
votes
2answers
91 views

United Airlines travel documents needed for a permanent resident of Canada

Alright, the story is simple. I don't have a valid PR card with me, my new card will arrive by mail to my apartment in Montreal. A friend will mail it to me. Tomorrow I'm travelling MONTREAL -> ...
3
votes
1answer
165 views

United Airlines domestic travel noise cancelling headphones carry on

Are noise cancelling headphones allowed for domestic travel on United flights? I am specifically wondering about these ones.
0
votes
0answers
437 views

I am Indian and travelling to USA via Brussels and London [duplicate]

I am an Indian citizen, traveling to the USA and having 2 layovers, the first in Brussels and the second in London and then flying to the USA. I have a valid work visa. Please help what kind of visa ...
2
votes
2answers
203 views

Which airline’s carry-on size limits apply when one airline sells ticket but flight is operated by another? [duplicate]

I am taking a flight purchased from United for Seattle (SEA) to Casablanca (CMN). Some segments are operated by other carriers but in United’s name. The ticket says: United 4688 Operated by trans ...
10
votes
3answers
1k views

Booking a trip to earn airline status

My partner and I are both very close to getting reward status by the end of the year, each on a different airline. We are considering making a quick weekend trip to put us over the edge, but we don't ...
1
vote
1answer
203 views

Am I entitled to a compensation for this delayed flight with United Airline?

Introduction Recently, I flew from Vancouver BC (YVR) to Santiago Chile (SCL). Due to hurricane Harvey, I've been rerouted and arrived at Santiago, Chile 25 hours later than expected. I asked at YVR ...
1
vote
1answer
81 views

Will I need to recheck my bags through security for a layover flight?

In October, I am flying from CVG to IAH for a 3 hour layover then to LAX. Both flights are on the same ticket and with same airline. On the ticket, it says there will be terminal changes. Will I need ...
3
votes
1answer
152 views

Does United's Harvey travel waiver apply to flights that have some legs or all legs operated by partner airlines?

Due to the flooding caused by hurricane Harvey, United is currently waiving change fees and any difference in fare if you rebook flights departing from, arriving at or connecting through IAH. Doing ...
4
votes
1answer
3k views

Carry-on enforcement for United Airlines Basic Economy

I have a question about United Airlines Basic Economy ticket carry on bag policy. It says that You're allowed a small personal item that fits under the seat in front of you, such as a shoulder bag, ...
2
votes
1answer
54 views

Earning miles from a StarAlliance flight onto a single United MileagePlus Account?

For United, I understand that each traveler can only earn miles on flights they will take, and that miles cannot be accumulated into a single account for multiple travelers on the same flight (...
4
votes
1answer
555 views

How to get boarding pass during layover?

I'm flying from Cork to London with Aer Lingus and then London to Los Angeles with United after an hour layover in London. United Airlines isn't letting me check in to my flight, saying that my "...
2
votes
2answers
2k views

How early to arrive for domestic flight at O'Hare airport?

I have a United Airlines domestic flight from O'Hare airport at 8pm (Thursday in September if it matters) and I want to know how early I need to arrive. I need to check luggage and also I think with ...
3
votes
2answers
681 views

Can I get cheaper flights if I've flown before with United?

Last year my family members and I each traveled about just under 21000 miles (into and out of the US) with United Airlines, but neither of us created an account or anything when booking these flights. ...
18
votes
4answers
20k views

Do gate agents really seat young children away from their parents in United Basic Economy?

According to United, for Basic Economy fares: Seats will be assigned prior to boarding. Customers traveling together, including families, will not be able to sit together. My husband and I plan ...
5
votes
3answers
724 views

Electronic ticket with no printer

How can I fly if I can't print my electronic ticket at home to take to the airport? My printer is giving out very faded copies.
7
votes
2answers
7k views

Do I need to go through security at Newark airport after flying in from NC before boarding international flight to Ireland?

I will be flying from Asheville, NC to Newark with a 2 1/2 hours layover before boarding United airlines to Dublin, Ireland. Will I need to go through security again? I will not have checked ...
1
vote
2answers
183 views

Picking between United, Delta, Alaska and Virgin Atlantic membership

Is there a mileage program that will allow me to earn and redeem miles on Delta and Alaska airlines?
13
votes
2answers
1k views

Can United make me pay for rebooking a flight cancelled due to snowstorm?

My United flight to Europe originally scheduled for tomorrow 3/14 has been cancelled. I got an email from United asking me to choose from various alternative flight options, however the "list of ...
3
votes
1answer
151 views

Connecting flights on international travel. What should I expect?

I will be making my first trip to the United States soon, and would like to know ahead of time what the process will be like both arriving and departing, to be prepared and save time. I'm flying TLV->...
3
votes
2answers
299 views

Is it better to book flights together or separately in the event I have to change flights?

I want to book a flight from DTW to SFO and a return flight from SFO to DTW. They're the same price if I book them separately or if I book them together. I'm just wondering whether I should book ...
3
votes
1answer
191 views

United Airlines - would they cancel my reservation for the flight back

I bought tickets to and from the US. And I wonder if they would cancel my tickets for the flight back if I miss my first flight. PS It's just I accidentally bought tickets with a stopover in Toronto ...
1
vote
0answers
42 views

Can I get involuntarily bumped from a flight even though I already have a boarding pass with an assigned seat? [duplicate]

I am at Newark airport right now, waiting to board a flight to MCO (Orlando, FL) with United Airlines. They are announcing that the flight is overbooked by 7 passengers and that they need volunteers ...
9
votes
3answers
2k views

What are the disadvantages of joining United's MileagePlus program?

I get the obvious benefits, but I don't see what are the downsides of joining Mileage Plus program? Do they require you to apply for credit card? Or you can join by just filling in your data during ...
6
votes
1answer
85 views

If I credit miles from my United flights to Singapore, can I still use the United app + precheck?

I have not switched my frequent flyer program to Singapore Airlines because I enjoy using Precheck + the United app. If I buy a United flight online and credit to Singapore Airlines program, can I ...
6
votes
2answers
151 views

Does 24-hour grace period apply after paid changes to airline reservations?

As I understand it, airlines in the USA are required to provide a 24-hour grace period after making a new reservation, during which the reservation can be cancelled or changed for free. However, what ...
11
votes
4answers
2k views

Buying United miles from third-party sites

I can get a better deal on an international ticket by buying miles. I have reached my yearly limit with United - I can't buy any more miles. I found a site online that sells miles. Is buying miles ...
6
votes
1answer
215 views

Can I “park” the value of a non-refundable airline ticket?

I have a ticket on United (Economy "K" class) for a 2-week trip in January from Canada to the US. The ticket is non-refundable, but is changeable for a hefty fee ($200) and is valid for a year. The ...
5
votes
2answers
6k views

Seat reservation for Lufthansa flight booked on United

I booked a flight through United Airlines which is operated by Lufthansa. Is it possible to select a seat in advance? When I view my reservation on United.com and click "View / Change Seats", I get ...
6
votes
2answers
377 views

United club: same day arrival and no departure - can I still use

As a customer of a certain credit card company, as part of the credit card fee, I have access to a few (2-4 a year) "United club passes". Very soon I will be flying into and arriving Chicago O'Hare ...
7
votes
2answers
937 views

How can I get standby for free for an earlier United flight from my connecting city?

I'm flying United from DTW to ORD to SFO. However, I have a 3 hour layover at ORD and, in that time window, there are 2-3 earlier flights that depart to SFO from ORD. If I'm not mistaken, United ...
0
votes
2answers
363 views

Delta v/s United on international flight: quality v/s choice [closed]

I have two choices available for my award travel on economy class. Both cost the same taxes and fee (well few dollars plus minus) and the same amount of miles. Question is which would you use - I know ...
2
votes
1answer
72 views

Baggage charge price difference based on country of origin

I have noticed that when flights originate in the USA (With both Delta and United) that the initial baggage charge is $USD25. But when taking flights from Canada back to the USA the baggage fee is $...
5
votes
2answers
313 views

How will I receive my boarding pass when my itinerary involves several airlines?

So I am flying from SBA-SFO on United and then SFO to SAL on Avianca. Both flights were booked via United and obviously I will check in with United at SBA. My question is how exactly will I get the ...