Questions tagged [cancellations]
Questions regarding cancelling bookings or reservations for accommodation, transport, etc.
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EC 261 re-routing following canceled flight - can air carrier claim that my re-routing ticket price is excessive and offer reimbursment of only 50%?
My Ryanair flight from Malta to TLV was canceled a week before the flight was scheduled.
I requested their support for the earliest rerouting and suggested a connection flight option with another ...
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1
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Am I entitled to two compensations?
I had a two leg flight a few days ago. The flight was cancelled due to "operational issues", and I was automatically booked onto a new flight the day after. So, the delay to the final ...
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How to check if a flight booked is flying on mentioned day
I've booked a flight with Vietjet via Expedia.
Flight Details
VJ082 02/12/2023 01:30 - Melbourne (MEL) 06:20 - Ho Chi Minh (SGN)
VJ883 02/12/2023 19:15 - Ho Chi Minh (SGN) 23:30 - Mumbai (BOM)
VJ884 ...
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Airbnb host cancelled 1 week in advance, what can I do about it?
we are/were about to travel to New York city as a party of 5 next week from the Netherlands. We booked an airbnb in December 2022. The city of New York has announced later to crack down on airbnb ...
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2
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Reward flight cancelled and denied rerouting
I had 3 BA flights booked using reward flights (Avios) cancelled for "operational reasons" well before 14 days and was told I would not be booked on next available flight but had to look for ...
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Flight cancellation decisions due to expected extreme weather
I have an international flight (well, just to Canada) from San Diego early tomorrow morning. There is a hurricane due to hit Baja/San Diego/Southern California tomorrow also. I'm hoping the flight ...
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Booked a hostel via Hostelworld on non-refundable rate. Cannot make it there due to missed connection. What happens next?
I booked a hostel on a cheap non-refundable rate via Hostelworld, for a stopover of one night only.
Hostelworld charges a small deposit. The remainder is to pay at the property once there, even in the ...
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Airline changes flight schedule 6 weeks in advance: are they still obligated to reimburse me if I change to a different airline for the original date?
I already found a lot of information online but unfortunately no clear answer to my specific question.
My situation and option number 1:
I was supposed to fly for 1 week, end of September. However, ...
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Host asking me to cancel my trip, while I can still get full refund [duplicate]
We booked Christmas vacation yesterday and today the Airbnb host called to ask us to cancel the trip with the excuse that the trip is too far in time. The room has full refund cancellation policy, so ...
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Flight from Lyon to Düsseldorf cancelled 15 minutes prior to departure. Am I eligible for compensation?
I had a confirmed ticket for a Eurowings flight from Lyon Saint-Exupery to Düsseldorf. I went to the airport well ahead of time, checked in, received my boarding pass, cleared security and was at the ...
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When does the 24 hour cancellation period start?
I currently have a booking (American Airlines) stuck in limbo. There was an unspecified error message after the booking, there is a PNR and the booking is visible online, but the ticket has not been ...
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creative ways to use future flight credits on United Airlines before they expire
I have United future flight credits that will expire on December 31, 2023 and they're non-transferable, about US$2000. I live in Europe, and I'm not planning to fly to the US this year. How can I use ...
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Do United same day changes apply for travel starting on different airlines?
I am slated to fly on UNited from CCU-DXB-EWR-ORD-DSM. The CCU-DXB is on Emirates (EK). The connection at EWR is too tight for my taste (1:23, I am surprised UA gave me a ticket on this connection). ...
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Booking.com told me Air China canceled my flight
I bought two return flights from London to Japan through Booking.com. 11 days before my flight, Booking.com told me that the airline cancelled the flight CA852:
Original Flight
CA 852: London - ...
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Percentage of flight cancellations with Air Canada
Is there a source to look up the percentage of flight cancellations with Air Canada? I am interested to compare this data with my own experience: On a long-distance trip with four Air Canada flights ...
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Unfairly charged by Iberia: what recourse do I have?
Iberia has unfairly charged me 60 euros of cancellation fees, directly contradicting their earlier promise, and their website does not have obvious ways to complain. What recourse do I have?
Details:
...
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Compensation for cancelled flight - how long to wait?
Just over a month ago, my flight with BA from Boston (BOS) to London (LHR) was cancelled about half a day prior to departure, after I already checked in online. Long story short, I finally made it to ...
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EasyJet cancelled flight alternative over UK without visa
I bought a direct easyJet flight from Palermo to Amsterdam. Due to the airport worker strike my flight was cancelled. There were 2 alternative flights both were with one stop. However, EasyJet ...
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Any way to get actual free changes on TAP?
for a PLUS ticket on tap, which advertise "free changes", I cannot seem to get them.
On the website, there's a bug that won't allow me to change a single passenger. The confirmation screen ...
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making multiple week long back to back reservations for a hotel with the intention of canceling all but one of them
The premiere hotel in Yosemite is the Ahwahnee Hotel and, if you want to stay there in the summer, you generally need to book it a year in advance.
The premiere hike in Yosemite is Half Dome. The last ...
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Is Dohop reliable?
I used airline's website to book. From X to Y via Z.
I was charged 3 times. 2 for 2 flights, 1 for dohop
Connection is guaranteed by Dohop but title of the email Dohop sent me is "Booking ...
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Airline pays only part of replacement flight
I had a flight in December that was cancelled because of snow storm (EU flight, from Budapest to Iceland). The Wizz Air's next available flight was in approximately 7 days from the day I was supposed ...
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN
My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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Responsibility in a multi legged flight itinerary involving multiple airlines
Consider a multi legged flight itinerary issued by Airlines A, and the itinerary involves Airlines A and B. Now consider B cancels the flight due to pilot or crew shortage, and the next flight by ...
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Is the free cancellation within 5 hours still free if using the "Basic Option" with eDreams?
I am looking at some ticket on eDreams. It mentions a free cancellation within 5 hours:
But it mentions a 25 GBP fee if using the free "Basic Option" in case of any cancellation:
so I'm ...
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What does the "Cancelled recovery" status mean?
I noticed a flight with the status "Cancelled recovery" on the Spokane airport website. What does that mean?
I saw that the flight got diverted back to its original departure airport, but I ...
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1
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Airline asked additional question about compensation for a cancelled flight
Here's the story. I had a short and sweet flight from Toulouse (France) to Amsterdam. I had planned my day based on when I leave Toulouse and arrive Amsterdam. KLM cancelled the flight and offered me ...
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BA910 cancelled - was it extraordinary circumstances?
I was scheduled to fly on BA910 today (12/12/2022) and it was cancelled. No reason was provided for why and I was informed of the cancellation this morning. I was rebooked onto a flight leaving ...
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Deutsche Bahn: What happens if a flexible regional leg preceding a fixed long distance leg gets delayed or cancelled when on a Super Sparpreis ticket?
I am planning to book a Super Sparpreis ticket from A to C via B, where the A-B leg is on regional (RE/S-Bahn) train and the B-C leg is on a long distance (IC/ICE) train.
Though the Super Sparpreis ...
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Deutsche Bahn: Do I need to buy and later claim a refund for using a different train due to a cancellation or delay in the original train?
Suppose I have booked a train with Deutsche Bahn from A to C via B. Either the train covering the A-B leg gets delayed, or the train covering the B-C leg gets cancelled, leaving me looking for ...
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Why would an Airbnb host ask me to cancel my request to book their Airbnb, instead of declining that request themselves?
I made a request to book an Airbnb for 2 nights for the Thanksgiving weekend, and the host replied as follows (message via Airbnb):
My current customer extends his stay so the room will be available ...
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Is it possible to get a refund or reschedule a flight booked with MyTrip.com? [closed]
I believe this company is entirely deceptive, run by individuals in India who don't have a firm grasp of English, making it nearly impossible to comprehend the individuals who answer their calls.
I ...
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What is the typical booking.com compensation policy in case accomodation was cancelled by host?
I've booked an apartment via booking.com (in Yerevan, Armenia), the host has even confirmed the possibility of check-in time that I have specified. I did not pay anything, because this was a "no ...
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Is Aegean Air's cancellation penalty for Flex/ComfortFlex applied per booking, per leg, per passenger, or somehow else?
Consider one-way tickets from Paris to Larnaka with Aegean Air on December 1, 2022 for two adults. The website shows a price per adult per ticket (not per leg); if I choose a fare, the doubled number ...
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How should a traveller report that his/her (reserved) accommodation is refused by the proprietor on booking.com?
Soon after my booking, a person posing as the accommodation provider contacted me and prompted to cancel my reservation on the basis that the reserved room (allegedly) became unavailable. Obviously I ...
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Deutsche Bahn cancelled my train
I received an email that my Cologne to Nuremberg train was cancelled and I should use a link they provided to book another train. It only takes me to the regular site. There is no code to input that ...
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Are there any downsides in cancelling an Airbnb reservation that has a free cancellation policy?
E.g., if I cancel an Airbnb reservation as a guest, can future hosts see I have canceled a reservation in the past? Is there a limit on how many free cancellation one can do? Are there any other ...
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Does check in online change the cancelation policy?
I have a general question. Does check-in online affect the cancelation policy (such as refund amount and etc.) or they are not related together? I need to know this since I need to check-in within 48 ...
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Compensation because of cancelled flight: was there a baggage handler strike on July 2nd?
I was booked on flight BA 363 from LYS (Lyon) to LHR (London) on July 2nd 2022. The flight was cancelled - reasons not specified at the time - and I have applied for compensation plus costs. Unknown ...
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Manchester-London-Tel Aviv. Chance of cancellation of first leg? Safe to check bags through?
We plan to fly with British Airways from Manchester to London and on to Tel Aviv on 11 Aug 22.
The following issues worry us.
Is it likely that the Man - LHR flight be cancelled because of congestion ...
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EuroWings flight cancelled - how to get rerouting?
Possibly related: First leg cancelled - Etihad Airways refuse to rebook - but a different airline
I have a booking with EuroWings (booked directly on their website) to fly on 26 July from LHR (London ...
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Proof of return ticket at Immigration
I am looking to purchase a flight ticket to show as a proof of return ticket at immigration. I am not sure about my return dates so I can't actually commit to a date.
I explored dummy ticket options ...
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Booking cancelable flights [duplicate]
Schengen visas require that I provide confirmed flight bookings. But I had a flight last week that I couldn't take because the visa was delayed. This has resulted in a lot of unnecessary costs. Now ...
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How to cancel part of my flight
I am flying with AirCanada
Toronto -> Zurich
Zurich -> Milan MXP
and back to Toronto
Milan -> Montreal
Montreal -> Toronto
Ticket booked through my company and everything is ok
Now..
I ...
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Using historical flight data to predict reliability of airline
I'm not sure if I can name the website, but I paid some small amount of money to access the historical flight data for KRU2609. I can see the information on flights since 19th of January 2022.
The ...
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While checking in I find out Lufthansa cancelled my flight: any recourses?
I booked a ticket with Lufthansa (through their website) about a month ago. This was a roundtrip with the outbound trip consisting of 3 flights, and the return trip consisting of 3 flights. When I ...
user127779
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What actions can I take when a travel agent is very slow in rescheduling a cancelled flight?
I was scheduled to fly from Barcelona to Manila on April 21st 2022 with a return on May 21st. The airline Lufthansa cancelled part of the flight on May 21st. I talked to the travel agent and they said ...
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Does the DOT rule on free 24h refund/hold for flight tickets to/from the US apply to anyone, or only individuals living or purchasing from the US?
I read:
The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour hold without paying.
Does that rule apply to anyone,...
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1
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Messy airplane booking - what are my options?
I have a bit of a messy plane ticket booking. I am based in the UK.
In 2021 I booked a flight with Opodo to Costa Rica. The airline was/is Lufthansa.
Due to COVID-19 restrictions in the UK at the time ...
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United Airlines cancelled my flight less than 24 hours after I booked it via Expedia - what are my options?
At 5:28 pm on Friday, Jan 28 I paid US$298.60 for a flight (business class) from San Diego to Los Angeles via Expedia. At 8:53 pm that same day I got an email - United had cancelled the flight. That's ...
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