Questions tagged [cancellations]
Questions regarding cancelling bookings or reservations for accommodation, transport, etc.
258
questions
10
votes
2answers
3k views
US 24 hour cancellation right: can you roll it over multiple days?
If you buy a flight in/from the US, there is a legal 24 hour free cancellation period, in which a flight can be cancelled for free, as long as it is bought seven days ahead of departure.
Is it ...
2
votes
1answer
121 views
Flight cancelled due to strikes
I was supposed to be flying with RyanAir to Portugal tomorrow. Unfortunately, today I got a message saying that the flight is canceled and a link to ask for the money back.
The problem is that I have ...
2
votes
0answers
68 views
cancelled flight from Israel
I wonder whether anyone can help and / or point me to the right direction.
We boarded a flight from Israel to Moscow (Aeroflot Russian Airlines) and after about 1.5 hours were told the flight was ...
3
votes
0answers
111 views
What should I do when the carrier unilaterally canceled my booking?
I booked a flight couple weeks ago, taking off tomorrow. Today I tried to get a boarding pass but their app says that my booking was somehow canceled (I didn't do that), the money is returned to my ...
1
vote
1answer
149 views
How to cancel a flight ticket with Iberia for free?
I purchased a flight ticket on iberia.com (not through a travel agency). Due to having found a train alternative, I no longer wish to fly this Iberia flight.
My ticket is non-refundable and I am ok ...
3
votes
1answer
116 views
Refund of Cable-car Ticket in case of Cancellation on account of Bad Weather
If I book winter tickets for Zugpitze (non-skier) online and on the day of trip the cable car and/or train is not operating due to bad weather conditions, then would there be any refund of the ticket?
...
8
votes
4answers
216 views
Taking advantage of Jetblue sale when I already bought ticket?
A few months ago I bought a Jetblue "Blue" ticket to JFK on 10/31 for $120. Today Jetblue emails me a sale where that same ticket to JFK on 10/31 is $31.
Is there any way (or trick) where I can take ...
0
votes
0answers
33 views
Eu 261 query on multi flight ticket during BA pilots strike
We purchased a multi flight BA ticket, Manchester to Heathrow, Heathrow to Seattle for 20 Aug 2019 flying back from Los Angeles to Heathrow then connection to Manchester departing LA on 9 September.
...
3
votes
1answer
76 views
What is the flow on effect of Haneda and Narita flight cancellations?
There is a big typhoon in Central Japan that has cause flight cancellation of ANA and JAL and cancellations/indefinite delays for nearly all other airlines. My parents are travelling from Perth on ...
2
votes
1answer
176 views
What to do after a claim for compensation is rejected
I had a flight with an airline company with one stop. The first flight was delayed more than 3 hours because of the crew cabin of the airline company, two of them have left the airplane and the ground ...
5
votes
1answer
244 views
United changed my nonstop to a two-legged itinerary. What's my recourse?
I bought a nonstop international ticket (UA896 returning on UA895, Asia to the USA) on United Airlines through their web site. When I arrived at the airport, they put me on a flight to SFO and gave me ...
1
vote
2answers
204 views
Online check-in, overbooking and EU compensation rights
I couldn't find an answer to this anywhere. Everything I find about overbookings is about people standing in line at the gate, after security scrutiny, and being bumped. I have read everything about ...
3
votes
1answer
162 views
Compensation from Deutsche Bahn [duplicate]
We decided to travel to Croatia using ferry, train and coach from the UK. We had booked our train tickets through DB and actually had three trains on that ticket. We successfully caught our first ...
3
votes
0answers
75 views
Schengen Visa Cancelation
I was wondering what sort of procedures a German consulate would have to follow/its obligation (or lack thereof) to communicate a visa cancelation to the traveler?
I have been issued a student visa ...
5
votes
1answer
237 views
EU 261 - Flight Compensation - Declined due to delays from previous flights
Last week 10 minutes before my departure (in the EU) my flight (Ryanair) was cancelled (Without giving me any reason for the cancellation). No help was provided by Ryanair except I should go to the ...
0
votes
1answer
65 views
Does stop over flight cancellation charges twice of normal charges? [Thai Airlines]
While I am booking for Thai Airlines, I have searches for few others also, but could not come to any conclusion.
Travelling from A->B with stopover in bangkok. Same PNR, etc.
The T&C just says "...
6
votes
1answer
115 views
Compensation for cancelled flights in EU, one booking, multiple legs
I have a question about compensation under EU laws for my flights. I booked a Lufthansa ticket to fly from Leipzig to Valencia via Frankfurt, and from Valencia to Leipzig via Frankfurt.
About 5 ...
0
votes
1answer
332 views
Turkish airlines: can't re-schedule flight with changed date/time
We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic.
We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
7
votes
1answer
183 views
EU flight compensation distance for connecting flight
I recently had a flight from Valencia to London, going through Düsseldorf, cancelled. According to EU regulations there are different levels of compensation for flights below and above 1500 km in ...
2
votes
2answers
112 views
booking.com not canceling previous booking while booking another
I have already booked one hotel through booking.com. Now I want to book another. I want to keep both of these bookings for now and decide latter which one to cancel. Both of these hotels have Free ...
1
vote
0answers
58 views
Failure to book reported by OTA, but a refusal to refund. What to do?
I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
0
votes
2answers
132 views
Skipping the last leg of a return flight; any impact on frequent flyer miles?
Suppose I have this itinerary:
outbound: A -> B -> C
inbound: C -> B -> D -> A
A, B, D are cities in the US, C is a city overseas. I'll have only carry-on luggage.
One detail: this ticket has ...
2
votes
2answers
143 views
Will I still be charged a cancellation fee from a hotel if I've already paid for my night in full?
I booked a night at a hotel on booking.com and have already paid the reservation in full which is £153. I can't make it anymore due to a family emergency. The booking.com email said that I will have ...
2
votes
1answer
266 views
Want to cancel my return flight with Wizzair. Is it worth to bother?
I want to cancel my return flight for 2 people with Wizzair 1 month before the flight(no insurance). I have 2 flights to Italy and 2 back from Italy. Is it worth it or the fee is gonna be too high?
...
3
votes
1answer
169 views
Forceful change of flight schedule by American Airlines
I bought an international flight via an online travel agent. Recently I received an email from the agent saying that the flight schedule has been changed by the airline. There was a button which I was ...
3
votes
0answers
64 views
Can I cancel a flight reservation after a minor change?
I booked a flight from where I live now to Beijing and back, but I've gotten a new job and will be moving (interestingly, to the city that the flight has a layover in). Normally, I realize that ...
1
vote
1answer
133 views
Jet Airways Cancellation on connecting ticket
I have a flight soon from VIE-AMS-BLR. The VIE-AMS part is operated by KLM, but the second leg is operated by Jet, who recently suspended all international flights. My ticket is from KLM, so who ...
2
votes
1answer
152 views
Regarding Jet Airways flight cancellation
I book my flight from Delhi to Paris, my journey schedule is as follows:
onward journey 21st April 2019 (Delhi-Bombay-Paris) and return journey 30 April 2019 (Paris-Bombay-Delhi) in Jet Airways.
Now ...
5
votes
0answers
296 views
Jet Airways has ceased operations. Can I get my ticket refunded?
A short while ago, a friend of mine booked an international itinerary on Jet Airways for the summer, flying out of India.
This morning, it appears that Jet Airways has failed to find a buyer for a 75%...
16
votes
1answer
371 views
Airline lies about reasons for technical problems to avoid compensation
Our flight from Europe to South America with a European Airline was cancelled on the 4-5 hours prior to departure due to "technical problems" and we had to take the next flight 24 hours later.
...
77
votes
7answers
10k views
WOW air has ceased operation, can I get my tickets refunded?
4 days ago, me and a couple of friends went and booked a flight to Iceland and back for in the summer holidays. The price of the tickets all together is almost €2500, I payed this for everyone using a ...
0
votes
1answer
204 views
Last leg canceled, airline isn't cooperating
My son is traveling from Peru to Atlanta, changing at Fort Lauderdale, on Spirit Airlines. He has reached FLL but Spirit canceled his FLL to ATL flight. (No apparent reason, not weather related as far ...
2
votes
1answer
232 views
Flight time has been changed - Ryanair refuses to cancel
I have received today an email that my flight time has been changed from 10:50 to 12:15. Even if it is 1 hour and 25 minutes I wanted to cancel my flight (Flight is only about 1 hour). The airline (in ...
2
votes
1answer
66 views
Consequences of cancelling a Tier 5 GAE UK visa [closed]
I am a non-EU citizen. I have signed a contract for a summer internship in the UK and the company is going to sponsor a Tier 5 GAE visa for me (so at some point I will have to go to an appointment to ...
15
votes
2answers
3k views
Whom do I have to contact for a ticket refund in case of denied boarding (in the EU)?
I have bought tickets for a flight with Etihad Airways through Flighttix.
Due to the current unexpected political unrest in Pakistan, the airports over there have been closed and therefore I was ...
46
votes
8answers
14k views
Can a hotel cancel a confirmed reservation?
I booked a hotel a yesterday though Booking.com for a special occasion in Barcelona (I'm traveling from another European country). The booking isn't for another few months.
The booking includes:
...
0
votes
1answer
132 views
I booked with “free cancelation” but have been charged; what can I do?
I booked a hotel with agoda travel on "no risk free cancellation" for 03/06/2019.
I cancelled the booking, and agoda sent me the confirmation that I cancelled 29/01/2019.
The hotel took full payment ...
0
votes
1answer
93 views
Long-haul flights which are refundable long in advance
Reasonably priced flights are usually non-refundable. Some airlines also offer refundable flights, where for a fee they can be cancelled and refunded, often right up to the day of the flight, but ...
0
votes
1answer
88 views
Unused parts of the a plane ticket [duplicate]
I have a problem that I would like to get a second opinion on.
I got myself a ticket plane from Frankfurt to Hanoi and back Hanoi to Frankfurt with AirChina through an online agency. Sadly, I will not ...
0
votes
2answers
251 views
Chances for getting recompensation for bad/no treatment and getting sick due to delayed/cancelled flight
Flight delayed for 7 hours (3 of them inside the plane) due to missing crew members, then cancelled due to "bad weather" (probably not true as a later flight, same airline+destination left the airport ...
1
vote
1answer
133 views
Why did this flight never depart ? West Jet 1:00 pm on 2/01/19 from Toronto to Montreal
Why has West Jet flight bound for Montreal from Toronto on February 1 2019 at 1:00 pm never departed.
1
vote
1answer
715 views
Does Turkish Airlines refund round trip after going the first half?
I've booked a round trip from NY to Istanbul and back, the outbound was Economy promotion while the inbound is Economy flexible in case I needed to cancel/change my return date ($500 for outbound and $...
3
votes
0answers
66 views
Booking.com Cancellation fees [duplicate]
Before you read this question let it be known that this question has been asked before on this site; however, I find that my situation is slightly different then the others.
I recently was searching ...
12
votes
1answer
2k views
Airline company decided to stop service to my destination
Approximately 2 weeks ago, I booked and paid for a flight that was scheduled for April on board Adria Airways, a Star Alliance company. However, I found out today from the media that the company is ...
4
votes
0answers
501 views
Cancelled my Booking.com reservation but hotel is still gonna charge me [closed]
So I booked two rooms in Booking.com and it said that there was free cancellation, so I was confident it reserving it, since I wasn't quite sure about booking the rooms but I wanted to reserve them ...
5
votes
3answers
716 views
“Cancel for any reason” travel insurance
Does anyone have any experience using "cancel for any reason" travel insurance (in particular in the UK)?
My girlfriend and I are looking at booking a holiday for later this year, with the catch that ...
6
votes
0answers
70 views
EC261 refund right with respect to one leg
In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of:
re-routing
later rerouting at the passenger's convenience
a refund of the ticket
In case of ...
7
votes
2answers
300 views
My friends flight was cancelled but mine wasn’t, what can I do?
I wanted to fly to Spain over the next weekend with some friends. They wanted to fly on Thursday evening and I had to fly on Friday morning, because I have to work on Thursday and can't make it. Now ...
5
votes
1answer
193 views
Can not obtain proof of ticket cancellation from Wizz Air
I have cancelled my tickets for a Wizz Air flight. The refund is not the issue as "cancellation fees were higher than ticket price" and all that, but I need to have a cancellation confirmation in ...
1
vote
1answer
78 views
Where to find flights statuses by airport for a given day?
On November 23, 2018 I had a flight from KRK (Krakow, Poland) to KBP (Kiev, Ukraine) via Ryanair, flight no. FR 6640. The flight was canceled due to bad weather conditions on KBP airport. Now, I'd ...
