Skip to main content

Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

Filter by
Sorted by
Tagged with
11 votes
2 answers
2k views

What does it mean if Deutsche Bahn say that a train is cancelled between two instances of the same stop?

I'm looking into booking a journey from Hannover Hbf to Hamburg Hbf. I found a connection that looks nice and fits my schedule, but it says that it's "cancelled between Hamburg Hbf and Hamburg ...
Newbyte's user avatar
  • 1,283
2 votes
1 answer
586 views

Dispute cancellation fees by 3rd-party airline booking

I booked a flight through Gotogate. Almost immediately, I realized there was an error on my end. I chatted to them about canceling and they said there would be $250 worth of cancelation fees from them ...
juanchito's user avatar
  • 229
3 votes
1 answer
4k views

AirBnB: cancel confirmed booking with low price as a host

I have a place listed, with Instant Booking and Smart Pricing turned on, with some custom price set up for a big festival with lots of tourists in the summer. My usual prices are pretty low due to ...
Istvan Szasz's user avatar
20 votes
3 answers
7k views

If my 00:22 Deutsche Bahn train is cancelled and the following train is inconvenient, can I leave earlier?

Our DB ICE train was cancelled. It was already after midnight; the next available leaves at 1:30 AM and is inconvenient for us. My question is, since we can use other trains, can we take a train the ...
John's user avatar
  • 343
-6 votes
1 answer
186 views

Expedia 24 hours cancellation policy if flight departs inside the 24 hour period? Is ChatGPT right?

Q: Expedia has a 24 hours cancellation policy, you know about that? A: Yes, Expedia typically offers a 24-hour cancellation policy for most bookings. [...] Q: Now what if I book a flight that departs ...
Gunther Schadow's user avatar
0 votes
1 answer
158 views

Are there any protections against the return part of a round trip being cancelled? [closed]

I recently read some news stories about an island that took advantage of travelers. During a holiday surge, boats and airlines made it difficult to buy tickets off the island. Hotels and restaurants ...
Village's user avatar
  • 881
17 votes
2 answers
4k views

Why would an airline give me an impossible (negative time) connection?

I recently booked a trip with SriLankan Airlines, Abu Dhabi (AUH) to Bangkok (BKK) via Colombo (CMB). For the booked itinerary, outbound legs, the flight from AUH arrives in CMB at 05:00 and the ...
Adrian Mole's user avatar
4 votes
2 answers
2k views

Travel visa for China (Airport visit only) Japan to China - US Citizen

Recently, I attempted to fly with China Eastern Airlines after purchasing a round-trip ticket for ONLY 3 days with Trip.com online. I was coming close to completing a 90-day visa in Japan as a United ...
BB's Life's user avatar
2 votes
1 answer
457 views

How much can Lufthansa compensate in EUR for a cancelled flight & needing a day layover at a hotel?

I had a 4-part flight booked with Lufthansa (src -> VIE, VIE -> dst, dst -> VIE, VIE -> src). The last leg (VIE -> src) was canceled by them. I called to see what my options were, and ...
HanMah's user avatar
  • 887
7 votes
1 answer
3k views

Seeking Advice on False Booking and Unreasonable Cancellation Fee

After initially expressing interest in a last-minute cruise offer through Seascanner, I mistakenly believed that the inquiry process involved a preliminary step rather than a binding contract. I had ...
Roman's user avatar
  • 103
1 vote
2 answers
184 views

Air passenger compensation claim for cancelled flight

Question: Does the response United provided to my compensation claim with the Canadian Transportation Agency really is a good justification for cancelling my flight, causing me to arrive almost 24h ...
user141919's user avatar
12 votes
4 answers
3k views

Nightjet Berlin-Paris: hidden clause about refund for flexible ticket!

We booked a nightjet ticket from Berlin to Paris. During the booking, there was no mention whatsoever of any conditions on the flexible fare. See pictures below for a sample booking: Then after ...
user141325's user avatar
4 votes
0 answers
164 views

Hostelworld cancellation after checkout

I booked a stay at a property they Hostelworld, completed the stay (even adding extra night) and checkout as normal. Several hours after checkout I get an email from Hostelworld “As requested, your ...
Jamie's user avatar
  • 141
3 votes
1 answer
318 views

EC 261 re-routing following canceled flight - can air carrier claim that my re-routing ticket price is excessive and offer reimbursment of only 50%?

My Ryanair flight from Malta to TLV was canceled a week before the flight was scheduled. I requested their support for the earliest rerouting and suggested a connection flight option with another ...
Michael L.'s user avatar
15 votes
1 answer
3k views

Am I entitled to two compensations?

I had a two leg flight a few days ago. The flight was cancelled due to "operational issues", and I was automatically booked onto a new flight the day after. So, the delay to the final ...
sbrattla's user avatar
  • 335
0 votes
0 answers
114 views

How to check if a flight booked is flying on mentioned day

I've booked a flight with Vietjet via Expedia. Flight Details VJ082 02/12/2023 01:30 - Melbourne (MEL) 06:20 - Ho Chi Minh (SGN) VJ883 02/12/2023 19:15 - Ho Chi Minh (SGN) 23:30 - Mumbai (BOM) VJ884 ...
Nigel Fds's user avatar
  • 1,113
11 votes
3 answers
1k views

Airbnb host cancelled 1 week in advance, what can I do about it?

we are/were about to travel to New York city as a party of 5 next week from the Netherlands. We booked an airbnb in December 2022. The city of New York has announced later to crack down on airbnb ...
online Thomas's user avatar
13 votes
2 answers
3k views

Reward flight cancelled and denied rerouting

I had 3 BA flights booked using reward flights (Avios) cancelled for "operational reasons" well before 14 days and was told I would not be booked on next available flight but had to look for ...
Peterad's user avatar
  • 131
6 votes
1 answer
658 views

Flight cancellation decisions due to expected extreme weather

I have an international flight (well, just to Canada) from San Diego early tomorrow morning. There is a hurricane due to hit Baja/San Diego/Southern California tomorrow also. I'm hoping the flight ...
Midavalo's user avatar
  • 11.3k
6 votes
2 answers
3k views

Booked a hostel via Hostelworld on non-refundable rate. Cannot make it there due to missed connection. What happens next?

I booked a hostel on a cheap non-refundable rate via Hostelworld, for a stopover of one night only. Hostelworld charges a small deposit. The remainder is to pay at the property once there, even in the ...
DavGin's user avatar
  • 11.3k
3 votes
1 answer
763 views

Airline changes flight schedule 6 weeks in advance: are they still obligated to reimburse me if I change to a different airline for the original date?

I already found a lot of information online but unfortunately no clear answer to my specific question. My situation and option number 1: I was supposed to fly for 1 week, end of September. However, ...
Spammer's user avatar
  • 93
3 votes
2 answers
1k views

Host asking me to cancel my trip, while I can still get full refund [duplicate]

We booked Christmas vacation yesterday and today the Airbnb host called to ask us to cancel the trip with the excuse that the trip is too far in time. The room has full refund cancellation policy, so ...
gsamaras's user avatar
  • 6,726
12 votes
2 answers
5k views

Flight from Lyon to Düsseldorf cancelled 15 minutes prior to departure. Am I eligible for compensation?

I had a confirmed ticket for a Eurowings flight from Lyon Saint-Exupery to Düsseldorf. I went to the airport well ahead of time, checked in, received my boarding pass, cleared security and was at the ...
pseudomonas's user avatar
2 votes
0 answers
116 views

When does the 24 hour cancellation period start?

I currently have a booking (American Airlines) stuck in limbo. There was an unspecified error message after the booking, there is a PNR and the booking is visible online, but the ticket has not been ...
Hilmar's user avatar
  • 104k
4 votes
1 answer
8k views

Creative ways to use future flight credits on United Airlines before they expire

I have United future flight credits that will expire on December 31, 2023 and they're non-transferable, about US$ 2,000. I live in Europe, and I'm not planning to fly to the US this year. How can I ...
stackoverflax's user avatar
2 votes
2 answers
342 views

Do United same day changes apply for travel starting on different airlines?

I am slated to fly on UNited from CCU-DXB-EWR-ORD-DSM. The CCU-DXB is on Emirates (EK). The connection at EWR is too tight for my taste (1:23, I am surprised UA gave me a ticket on this connection). ...
user3236841's user avatar
3 votes
2 answers
1k views

Booking.com told me Air China canceled my flight

I bought two return flights from London to Japan through Booking.com. 11 days before my flight, Booking.com told me that the airline cancelled the flight CA852: Original Flight CA 852: London - ...
Emma Smith's user avatar
1 vote
3 answers
1k views

Percentage of flight cancellations with Air Canada

Is there a source to look up the percentage of flight cancellations with Air Canada? I am interested to compare this data with my own experience: On a long-distance trip with four Air Canada flights ...
Martin Peters's user avatar
1 vote
0 answers
181 views

Unfairly charged by Iberia: what recourse do I have?

Iberia has unfairly charged me 60 euros of cancellation fees, directly contradicting their earlier promise, and their website does not have obvious ways to complain. What recourse do I have? Details: ...
Szabolcs's user avatar
  • 2,510
1 vote
1 answer
452 views

Compensation for cancelled flight - how long to wait?

Just over a month ago, my flight with BA from Boston (BOS) to London (LHR) was cancelled about half a day prior to departure, after I already checked in online. Long story short, I finally made it to ...
Aleks G's user avatar
  • 14.4k
0 votes
0 answers
133 views

EasyJet cancelled flight alternative over UK without visa

I bought a direct easyJet flight from Palermo to Amsterdam. Due to the airport worker strike my flight was cancelled. There were 2 alternative flights both were with one stop. However, EasyJet ...
ecagiral's user avatar
-2 votes
1 answer
102 views

Any way to get actual free changes on TAP?

for a PLUS ticket on tap, which advertise "free changes", I cannot seem to get them. On the website, there's a bug that won't allow me to change a single passenger. The confirmation screen ...
gcb's user avatar
  • 275
-4 votes
1 answer
167 views

making multiple week long back to back reservations for a hotel with the intention of canceling all but one of them

The premiere hotel in Yosemite is the Ahwahnee Hotel and, if you want to stay there in the summer, you generally need to book it a year in advance. The premiere hike in Yosemite is Half Dome. The last ...
neubert's user avatar
  • 11.3k
2 votes
1 answer
3k views

Is Dohop reliable?

I used airline's website to book. From X to Y via Z. I was charged 3 times. 2 for 2 flights, 1 for dohop Connection is guaranteed by Dohop but title of the email Dohop sent me is "Booking ...
oooooo's user avatar
  • 744
1 vote
0 answers
63 views

Airline pays only part of replacement flight

I had a flight in December that was cancelled because of snow storm (EU flight, from Budapest to Iceland). The Wizz Air's next available flight was in approximately 7 days from the day I was supposed ...
leopik's user avatar
  • 111
11 votes
4 answers
5k views

Refund for cancelled DB train but I don't have a bank account with BIC/IBAN

My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
AW7580's user avatar
  • 119
3 votes
2 answers
888 views

Responsibility in a multi legged flight itinerary involving multiple airlines

Consider a multi legged flight itinerary issued by Airlines A, and the itinerary involves Airlines A and B. Now consider B cancels the flight due to pilot or crew shortage, and the next flight by ...
Tom Kurushingal's user avatar
1 vote
0 answers
322 views

Is the free cancellation within 5 hours still free if using the "Basic Option" with eDreams?

I am looking at some ticket on eDreams. It mentions a free cancellation within 5 hours: But it mentions a 25 GBP fee if using the free "Basic Option" in case of any cancellation: so I'm ...
Franck Dernoncourt's user avatar
8 votes
1 answer
1k views

What does the "Cancelled recovery" status mean?

I noticed a flight with the status "Cancelled recovery" on the Spokane airport website. What does that mean? I saw that the flight got diverted back to its original departure airport, but I ...
Franck Dernoncourt's user avatar
2 votes
1 answer
219 views

Airline asked additional question about compensation for a cancelled flight

Here's the story. I had a short and sweet flight from Toulouse (France) to Amsterdam. I had planned my day based on when I leave Toulouse and arrive Amsterdam. KLM cancelled the flight and offered me ...
Aditya's user avatar
  • 417
3 votes
0 answers
156 views

BA910 cancelled - was it extraordinary circumstances?

I was scheduled to fly on BA910 today (12/12/2022) and it was cancelled. No reason was provided for why and I was informed of the cancellation this morning. I was rebooked onto a flight leaving ...
user1936752's user avatar
1 vote
3 answers
2k views

Deutsche Bahn: What happens if a flexible regional leg preceding a fixed long distance leg gets delayed or cancelled when on a Super Sparpreis ticket?

I am planning to book a Super Sparpreis ticket from A to C via B, where the A-B leg is on regional (RE/S-Bahn) train and the B-C leg is on a long distance (IC/ICE) train. Though the Super Sparpreis ...
GoodDeeds's user avatar
  • 1,375
3 votes
2 answers
3k views

Deutsche Bahn: Do I need to buy and later claim a refund for using a different train due to a cancellation or delay in the original train?

Suppose I have booked a train with Deutsche Bahn from A to C via B. Either the train covering the A-B leg gets delayed, or the train covering the B-C leg gets cancelled, leaving me looking for ...
GoodDeeds's user avatar
  • 1,375
23 votes
5 answers
63k views

Why would an Airbnb host ask me to cancel my request to book their Airbnb, instead of declining that request themselves?

I made a request to book an Airbnb for 2 nights for the Thanksgiving weekend, and the host replied as follows (message via Airbnb): My current customer extends his stay so the room will be available ...
Franck Dernoncourt's user avatar
0 votes
1 answer
183 views

Is it possible to get a refund or reschedule a flight booked with MyTrip.com? [closed]

I believe this company is entirely deceptive, run by individuals in India who don't have a firm grasp of English, making it nearly impossible to comprehend the individuals who answer their calls. I ...
Andrea Campanella's user avatar
6 votes
2 answers
3k views

What is the typical booking.com compensation policy in case accomodation was cancelled by host?

I've booked an apartment via booking.com (in Yerevan, Armenia), the host has even confirmed the possibility of check-in time that I have specified. I did not pay anything, because this was a "no ...
Petr's user avatar
  • 5,256
3 votes
1 answer
904 views

Is Aegean Air's cancellation penalty for Flex/ComfortFlex applied per booking, per leg, per passenger, or somehow else?

Consider one-way tickets from Paris to Larnaka with Aegean Air on December 1, 2022 for two adults. The website shows a price per adult per ticket (not per leg); if I choose a fare, the doubled number ...
yeputons's user avatar
  • 247
23 votes
2 answers
6k views

How should a traveller report that his/her (reserved) accommodation is refused by the proprietor on booking.com?

Soon after my booking, a person posing as the accommodation provider contacted me and prompted to cancel my reservation on the basis that the reserved room (allegedly) became unavailable. Obviously I ...
Incnis Mrsi's user avatar
3 votes
1 answer
1k views

Deutsche Bahn cancelled my train

I received an email that my Cologne to Nuremberg train was cancelled and I should use a link they provided to book another train. It only takes me to the regular site. There is no code to input that ...
Stefan's user avatar
  • 31
6 votes
2 answers
4k views

Are there any downsides in cancelling an Airbnb reservation that has a free cancellation policy?

E.g., if I cancel an Airbnb reservation as a guest, can future hosts see I have canceled a reservation in the past? Is there a limit on how many free cancellation one can do? Are there any other ...
Franck Dernoncourt's user avatar

1
2 3 4 5
10