Questions tagged [cancellations]
Questions regarding cancelling bookings or reservations for accommodation, transport, etc.
243
questions
0
votes
1answer
56 views
Does stop over flight cancellation charges twice of normal charges? [Thai Airlines]
While I am booking for Thai Airlines, I have searches for few others also, but could not come to any conclusion.
Travelling from A->B with stopover in bangkok. Same PNR, etc.
The T&C just says "...
6
votes
1answer
99 views
Compensation for cancelled flights in EU, one booking, multiple legs
I have a question about compensation under EU laws for my flights. I booked a Lufthansa ticket to fly from Leipzig to Valencia via Frankfurt, and from Valencia to Leipzig via Frankfurt.
About 5 ...
0
votes
1answer
55 views
Turkish airlines: can't re-schedule flight with changed date/time
We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic.
We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
5
votes
1answer
80 views
EU flight compensation distance for connecting flight
I recently had a flight from Valencia to London, going through Düsseldorf, cancelled. According to EU regulations there are different levels of compensation for flights below and above 1500 km in ...
2
votes
2answers
96 views
booking.com not canceling previous booking while booking another
I have already booked one hotel through booking.com. Now I want to book another. I want to keep both of these bookings for now and decide latter which one to cancel. Both of these hotels have Free ...
0
votes
0answers
44 views
Failure to book reported by OTA, but a refusal to refund. What to do?
I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
0
votes
2answers
111 views
Skipping the last leg of a return flight; any impact on frequent flyer miles?
Suppose I have this itinerary:
outbound: A -> B -> C
inbound: C -> B -> D -> A
A, B, D are cities in the US, C is a city overseas. I'll have only carry-on luggage.
One detail: this ticket has ...
2
votes
2answers
108 views
Will I still be charged a cancellation fee from a hotel if I've already paid for my night in full?
I booked a night at a hotel on booking.com and have already paid the reservation in full which is £153. I can't make it anymore due to a family emergency. The booking.com email said that I will have ...
0
votes
1answer
146 views
Want to cancel my return flight with Wizzair. Is it worth to bother?
I want to cancel my return flight for 2 people with Wizzair 1 month before the flight(no insurance). I have 2 flights to Italy and 2 back from Italy. Is it worth it or the fee is gonna be too high?
...
3
votes
1answer
158 views
Forceful change of flight schedule by American Airlines
I bought an international flight via an online travel agent. Recently I received an email from the agent saying that the flight schedule has been changed by the airline. There was a button which I was ...
2
votes
0answers
53 views
Can I cancel a flight reservation after a minor change?
I booked a flight from where I live now to Beijing and back, but I've gotten a new job and will be moving (interestingly, to the city that the flight has a layover in). Normally, I realize that ...
1
vote
1answer
131 views
Jet Airways Cancellation on connecting ticket
I have a flight soon from VIE-AMS-BLR. The VIE-AMS part is operated by KLM, but the second leg is operated by Jet, who recently suspended all international flights. My ticket is from KLM, so who ...
2
votes
1answer
144 views
Regarding Jet Airways flight cancellation
I book my flight from Delhi to Paris, my journey schedule is as follows:
onward journey 21st April 2019 (Delhi-Bombay-Paris) and return journey 30 April 2019 (Paris-Bombay-Delhi) in Jet Airways.
Now ...
4
votes
0answers
272 views
Jet Airways has ceased operations. Can I get my ticket refunded?
A short while ago, a friend of mine booked an international itinerary on Jet Airways for the summer, flying out of India.
This morning, it appears that Jet Airways has failed to find a buyer for a 75%...
13
votes
1answer
229 views
Airline lies about reasons for technical problems to avoid compensation
Our flight from Europe to South America with a European Airline was cancelled on the 4-5 hours prior to departure due to "technical problems" and we had to take the next flight 24 hours later.
...
75
votes
7answers
10k views
WOW air has ceased operation, can I get my tickets refunded?
4 days ago, me and a couple of friends went and booked a flight to Iceland and back for in the summer holidays. The price of the tickets all together is almost €2500, I payed this for everyone using a ...
0
votes
1answer
179 views
Last leg canceled, airline isn't cooperating
My son is traveling from Peru to Atlanta, changing at Fort Lauderdale, on Spirit Airlines. He has reached FLL but Spirit canceled his FLL to ATL flight. (No apparent reason, not weather related as far ...
2
votes
1answer
217 views
Flight time has been changed - Ryanair refuses to cancel
I have received today an email that my flight time has been changed from 10:50 to 12:15. Even if it is 1 hour and 25 minutes I wanted to cancel my flight (Flight is only about 1 hour). The airline (in ...
2
votes
1answer
52 views
Consequences of cancelling a Tier 5 GAE UK visa [closed]
I am a non-EU citizen. I have signed a contract for a summer internship in the UK and the company is going to sponsor a Tier 5 GAE visa for me (so at some point I will have to go to an appointment to ...
15
votes
2answers
3k views
Whom do I have to contact for a ticket refund in case of denied boarding (in the EU)?
I have bought tickets for a flight with Etihad Airways through Flighttix.
Due to the current unexpected political unrest in Pakistan, the airports over there have been closed and therefore I was ...
46
votes
8answers
13k views
Can a hotel cancel a confirmed reservation?
I booked a hotel a yesterday though Booking.com for a special occasion in Barcelona (I'm traveling from another European country). The booking isn't for another few months.
The booking includes:
...
0
votes
1answer
120 views
I booked with “free cancelation” but have been charged; what can I do?
I booked a hotel with agoda travel on "no risk free cancellation" for 03/06/2019.
I cancelled the booking, and agoda sent me the confirmation that I cancelled 29/01/2019.
The hotel took full payment ...
0
votes
1answer
86 views
Long-haul flights which are refundable long in advance
Reasonably priced flights are usually non-refundable. Some airlines also offer refundable flights, where for a fee they can be cancelled and refunded, often right up to the day of the flight, but ...
0
votes
1answer
84 views
Unused parts of the a plane ticket [duplicate]
I have a problem that I would like to get a second opinion on.
I got myself a ticket plane from Frankfurt to Hanoi and back Hanoi to Frankfurt with AirChina through an online agency. Sadly, I will not ...
0
votes
2answers
218 views
Chances for getting recompensation for bad/no treatment and getting sick due to delayed/cancelled flight
Flight delayed for 7 hours (3 of them inside the plane) due to missing crew members, then cancelled due to "bad weather" (probably not true as a later flight, same airline+destination left the airport ...
1
vote
1answer
128 views
Why did this flight never depart ? West Jet 1:00 pm on 2/01/19 from Toronto to Montreal
Why has West Jet flight bound for Montreal from Toronto on February 1 2019 at 1:00 pm never departed.
1
vote
1answer
475 views
Does Turkish Airlines refund round trip after going the first half?
I've booked a round trip from NY to Istanbul and back, the outbound was Economy promotion while the inbound is Economy flexible in case I needed to cancel/change my return date ($500 for outbound and $...
3
votes
0answers
66 views
Booking.com Cancellation fees [duplicate]
Before you read this question let it be known that this question has been asked before on this site; however, I find that my situation is slightly different then the others.
I recently was searching ...
11
votes
1answer
2k views
Airline company decided to stop service to my destination
Approximately 2 weeks ago, I booked and paid for a flight that was scheduled for April on board Adria Airways, a Star Alliance company. However, I found out today from the media that the company is ...
3
votes
0answers
315 views
Cancelled my Booking.com reservation but hotel is still gonna charge me
So I booked two rooms in Booking.com and it said that there was free cancellation, so I was confident it reserving it, since I wasn't quite sure about booking the rooms but I wanted to reserve them ...
3
votes
2answers
336 views
“Cancel for any reason” travel insurance
Does anyone have any experience using "cancel for any reason" travel insurance (in particular in the UK)?
My girlfriend and I are looking at booking a holiday for later this year, with the catch that ...
2
votes
0answers
46 views
EC261 refund right with respect to one leg
In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of:
re-routing
later rerouting at the passenger's convenience
a refund of the ticket
In case of ...
2
votes
0answers
103 views
The flight of my friends was cancelled but mine was not. Anything I can do?
I wanted to fly to Spain over the next weekend with some friends. They wanted to fly on Thursday evening and I had to fly on Friday morning, because I have to work on Thursday and can't make it. Now ...
5
votes
1answer
175 views
Can not obtain proof of ticket cancellation from Wizz Air
I have cancelled my tickets for a Wizz Air flight. The refund is not the issue as "cancellation fees were higher than ticket price" and all that, but I need to have a cancellation confirmation in ...
1
vote
1answer
69 views
Where to find flights statuses by airport for a given day?
On November 23, 2018 I had a flight from KRK (Krakow, Poland) to KBP (Kiev, Ukraine) via Ryanair, flight no. FR 6640. The flight was canceled due to bad weather conditions on KBP airport. Now, I'd ...
10
votes
3answers
2k views
Is the alliance responsible for tickets of bankrupt airline?
We are planning a long-haul flight of 5 persons on Oct. 2019 for a month.
The best offer we have right now is of Alitalia.
Since it's future is not so clear, We're afraid we will lose our flight ...
26
votes
2answers
5k views
Suddenly it's announced that my train won't go to my destination, is my Sparpreis ticket valid?
During the journey it was suddenly announced that my train won't go to my destination an I should change to another one. I had my Sparpreis ticket (first class with reservation).
Is my ticket still ...
5
votes
1answer
336 views
Flight check-in denied at the airport. Forced to buy a new a ticket. How can I ask for a refund?
I have bought plane tickets for 4 passengers from Expedia to fly from Singapore to Thailand via Thai Lion Air(subsidiary of APG Airlines). 2 Days after purchasing the tickets, I called Thai Lion Air ...
7
votes
1answer
458 views
Don't use first flight, but use return flight (both flights on same ticket) — on which airlines and under which circumstances is this possible?
I found two (Austrian) articles (in German; from a not unserious newspaper):
https://derstandard.at/1271377233456/Nach-versaeumten-Hinflug-Urteil-untersagt-Airlines-Storno-von-Rueckflug
https://...
2
votes
0answers
148 views
Where can I find out the real reason for a cancelled flight?
My flight was cancelled due to non technical reasons (allegedly air traffic congestion) so my compensation was denied. I suspect they are just trying to avoid paying the compensation by declaring a ...
2
votes
1answer
456 views
Cancelling £700 of flights with RyanAir. No refunds. Options?
Regrettably I have to cancel £700 of flights with RyanAir - a 1-way journey for five people (the outgoing journey was booked with an airline who allow refunds) to the UK.
RyanAir clearly state that ...
3
votes
0answers
140 views
My coworker's Ryanair flight has been canceled because a partner is on strike. Can he ask for a refund and/or compensation?
My coworker had a flight scheduled for this afternoon from Brussels to Dublin using Ryanair. However, Aviapartner, one of the 2 companies in charge of ground activities like baggage handling, moving ...
5
votes
3answers
216 views
Is travel insurance valid if the flight dates got rescheduled by the Airline?
AirItaly has some changes in their flight schedule and broke my itinerary which might already make me pay a lot to schedule other flights in my journey and spend money on hotels etc.
But with regard ...
0
votes
1answer
151 views
What should I do if one leg of my travel plan is cancelled by the airline? [duplicate]
I have following legs of flight travel I have to cover in December:
Delhi to Milan (MXP), Air Italy, dep. Monday 6am India time
Milan to Rome (FCO), Air Italy, dep. Monday 5pm Italy time
Rome to ...
12
votes
1answer
1k views
Compensation for a cancelled flight AND loss of connection
I am trying to find out the amount of the compensation we have the right for. This is mainly due to the fact that googling for flight cancellation and loss of connection is unclear to whether it means ...
10
votes
1answer
219 views
Can I transfer my hotel reservation?
I booked a hotel for a conference visit in Barcelona. Although I have the appropriate visa for Spain, my passport is at the UK embassy due to a visa application that is taking much longer than the ...
6
votes
1answer
1k views
Can I book a second flight on the same day with the same airline without cancelling my first flight?
I want to cancel a return flight with Ethiopian airlines. It is a two leg flight and I want to go to a different final destination. I am then going to book a new flight for the same day which has the ...
2
votes
1answer
81 views
Rights regarding airline schedule change on Air France
With reference to this question (which had clearly stated conditions), I booked a roundtrip flight from Hungary to Tunisia on Air France and the departure flight was cancelled. They automatically ...
25
votes
2answers
3k views
Are the ferries in Scottish islands reliable?
I'm heading to Jura next week, my onward plans are not yet set. I've reserved a ferry from mainland to Jura and I'd like to reserve more ferries. In some parts of the world I've traveled, the ferries ...
4
votes
0answers
95 views
Responsibilites of airline after “external” delay [closed]
In short: In EU, if a flight is delayed/cancelled that is NOT the airline's fault, to which extent are they responsible to minimize the effect on the passengers?
Concrete situation: Recently I had a ...
