Questions tagged [refunds]
Questions about obtaining Refunds for the various travel expenses.
2
votes
0answers
40 views
EC261 refund right with respect to one leg
In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of:
re-routing
later rerouting at the passenger's convenience
a refund of the ticket
In case of ...
6
votes
2answers
893 views
Air Serbia denied return flight after not taking outbound one
I booked a flight from Copenhagen to Athens with Air Serbia. Due to the death of a relative, I had to reschedule my first flight to an earlier flight.
Air Serbia states that:
Please be advised ...
5
votes
1answer
228 views
Compensation for United Airlines 5-hour flight delay
Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights and received new boarding passes for ...
1
vote
1answer
219 views
UK Visa Refund form after cancelling my application [duplicate]
I had a VISA Appointment and I cancelled it day before (I could not reschedule as its within 24 hours ) and claimed for refund. I had to cancel as I have not received invite from from the concerned ...
23
votes
3answers
3k views
Airline refuses to issue a refund, keeps stalling
I booked tickets with Viva Air from Medellin to Miami (I was in Colombia at the time). The flight was in August and I booked it May 4th. I found different (better) flight so I cancelled it within 24 ...
10
votes
2answers
288 views
Ukraine bans entry for Russian men. Can I get the cost of my ticket refunded?
I hold Russian passport and was meant to travel to Ukraine for Christmas. However, their government banned all Russian men aged from 18 to 60 from entering the country. Am I eligible to get my tickets ...
1
vote
1answer
126 views
which airlines offer tickets which are fully refundable without penalty on their online booking system? [closed]
Most airlines offer some sort of refundable tickets, but in most cases there is some kind of penalty for refunds, even if its small. Likely all major airlines offer fully-refundable tickets, but in ...
5
votes
1answer
268 views
Flight check-in denied at the airport. Forced to buy a new a ticket. How can I ask for a refund?
I have bought plane tickets for 4 passengers from Expedia to fly from Singapore to Thailand via Thai Lion Air(subsidiary of APG Airlines). 2 Days after purchasing the tickets, I called Thai Lion Air ...
1
vote
1answer
84 views
How long does it take to get an airline ticket refund? [closed]
I paid for my first ticket on November 5th - $959.08. Due to an error with my middle name when I reserved the ticket, I was advised to submit a feedback form with a name correction. Also, I was ...
0
votes
2answers
145 views
How to get a refund from United Airlines?
I had a reservation on United Airlines a few weeks ago that was traveling from USA to UK. I never even made it out of the USA. The first leg of my flight was delayed and I missed the second leg as a ...
4
votes
1answer
198 views
Unused easyJet Extra Luggage
My wife paid extra money for sent luggage we ended up not using on two easyJet flights - one international (Luton to Tel Aviv) and one domestic (Edinburgh to London).
Is there any way to salvage any ...
2
votes
1answer
92 views
Reservation value on united.com cancellation page = refund value?
This seems like an extremely basic question, yet after quite some research the only relevant info I found was that I should have saved a PDF of the fare terms provided only once during the reservation ...
2
votes
1answer
133 views
Scheduled arrival time on FlightAware doesn't match the one from the carrier. Where should I check if I'm eligible for compensation before applying?
In other questions on this site, it has been suggested to use FlightAware to check by how much a flight was delayed.
However, I've noticed that the scheduled arrival time from FlightAware (and ...
4
votes
0answers
85 views
EU261: Can I be reimbursed for the taxi ride (at the arrival location) that was necessary for a delay of less than 3 hours?
A couple of weeks ago a Ryanair flight (from Italy to the UK), for which I didn't buy travel insurance, was delayed by about 2h50'.
At the time of arrival, since it was late at night and the last ...
2
votes
1answer
65 views
Rights regarding airline schedule change on Air France
With reference to this question (which had clearly stated conditions), I booked a roundtrip flight from Hungary to Tunisia on Air France and the departure flight was cancelled. They automatically ...
0
votes
2answers
719 views
How long does it take Air Canada to refund a ticket cancelled within 24 hours of booking?
I cancelled a return flight 40 minutes after booking when I realized I made a mistake. Currently it has been ~36 hours and still no money is showing up in my account, even though the money left the ...
4
votes
1answer
224 views
Can I cancel an EU trip after the airline significantly changed my flight?
My SO and I decided to take a trip from Brussels to Nice. We booked and paid two flights with Brussels Airlines: one on August 14th and one on August 20th around 6 AM.
Since then, my SO broke her leg ...
1
vote
1answer
166 views
Refund amount for cancelled last-leg flight due to a strike: Alitalia
I booked a return ticket from Düsseldorf to Tokyo via Rome with Alitalia last month. Two days before my return trip from Tokyo I got an email saying the Rome-Düsseldorf flight was cancelled without ...
21
votes
1answer
6k views
Flight was rescheduled, now I can't make connection (flights have been booked together, same airline)
A couple of months ago I booked a flight from Managua (Nicaragua) via Houston, Texas to Munich (Germany) on United Airlines. The date of the flight is more than four weeks ahead.
Today I received an ...
10
votes
4answers
2k views
Refund airline ticket to different credit card
I've bought an airline ticket (with SK) that I'm entitled to refund per their Conditions of Carriage because of a schedule change. They've agreed to refund me, but say that they will only refund me to ...
0
votes
1answer
114 views
Best strategy to get a refund from Delta?
After checking in 90 minutes before my flight from Tokyo, the immigration held me for 2 hours to fix some paperwork, and I missed my flight home. Immigration had me then change my ticket on Delta for ...
2
votes
1answer
118 views
Refund on ticket due to unforeseen hospitalisation?
I recently purchased a return ticket with QR from Johannesburg to Sydney via Doha. I made use of a promo deal via Skyscanner although the actual ticket was bought from Qatar Airlines.
I was due to ...
4
votes
2answers
1k views
Visa denied for my wife. Can I get a refund for the flights?
My wife's visa was unexpectedly denied. She is traveling on Singapore Airlines, Philippines to the UK. I paid for the tickets in full, as I didn't expect any problem. Can I get a refund? Or change the ...
-2
votes
1answer
120 views
Is it better flying First Class Flex or a cheaper First Class option? [closed]
Is it better flying in First Class Flex (more Frequent Flyer points and a full refund) or a less expensive option (having to pay a bit for a refund and fewer Frequent Flyer points)?
1
vote
1answer
139 views
Ticket refund due to medical condition in transit
My parents were flying to Houston from Karachi and had a 3 day stay at Istanbul on the way from Karachi from Turkish Airline. I booked a return ticket for them.
My mother's tibia bone got fractured ...
15
votes
3answers
5k views
Airline fares - meaning of “plus fare difference” for refund
Lufthansa airline offers the "Economy Flex" fare. The listed advantages of this fare are:
Rebooking possible plus fare difference
Refundable except 70 EUR plus fare difference
What does the "...
3
votes
0answers
148 views
Departure flight cancelled. Can I ask for a refund of next flights including return flights? [closed]
Maybe the title is kind of confusing, you're welcome to make edits if you find it appropriate...
Ryanair pilots have announced a strike for the 20th of December 2017. This day we fly with Ryanair ...
26
votes
2answers
3k views
Can I recover cost for being denied entry in a country. Flight, Hotel or even transfer money
Me and my family, my wife my son aged 11 and daughter aged 9 travelled via Germany from UK to Tunisia for a 8 night holiday. We all hold UK passport therefore no visa is required. Hotel and transfer ...
5
votes
1answer
184 views
European Regulation for 24 hour ticket refund
I recently bought a non-refundable train ticket on Thello.fr from Paris to Venice. Unfortunately I made an error in the date, and noticed 10 minutes after the booking had been completed.
I know that ...
2
votes
1answer
1k views
Refund for damaged luggage
After a flight with Easyjet (EDR-MXP), my suitcase was damaged, but since I had to catch the last bus available (it was midnight), I did not file a complaint at the airport. Instead, I filed the ...
3
votes
1answer
275 views
Paid for tickets, but didn't receive the tickets. What should I do?
I tried to buy a flight ticket on trip.ru. I went through all the steps, I filled all the forms correctly, my bank account was charged, and then instead of showing the page with the confirmation text,...
4
votes
1answer
196 views
Where can I see taxes and fees in the price of my Ryanair tickets? And why is there still a handling fee?
I was briefly considering cancelling a flight booked with Ryanair today. By a recent EU court ruling airlines must disclose taxes and fees in their ticket price and refund these without charging ...
1
vote
1answer
253 views
Etihad Airways: business class upgrade ignored; no refund yet
I had economy class tickets to travel from Dallas-Fort Worth to Abu Dhabi and then on to my destination by Etihad Airways for August 18, 2017. At the gate in Dallas-Fort Worth I purchased upgrades to ...
6
votes
1answer
220 views
Can I get a refund from the Canadian consulate if my transit visa didn't arrive in time for my trip?
I applied for a transit visa on the Embassy of Canada web site on 19 June 17. On 12 July 17, I was told to take my passport to the Embassy's Spanish location. I left my passport there and sent an ...
17
votes
1answer
706 views
KLM cancelled flight and transferred us to BA, who cancelled and transferred us to Air Berlin flight that was delayed. Where to claim compensation?
We were to fly from Milan (LIN) to Bergen (BGO) via Amsterdam (AMS). The flight were to depart from Milan 17:25, and we would arrive in Bergen 22:50.
The first flight got cancelled (two months ...
0
votes
2answers
63 views
Multiple flight changes - any risk?
My wife is helping out with a family member who has some medical issues in another city in the United States (halfway across the country). Initially she planned to go for only two days, as it wasn't ...
-1
votes
1answer
176 views
Is airline obliged to refund cost of flight if the passenger is unable to fly because his travel visa has been rejected? [duplicate]
Is an airline obliged to refund the cost of a booked flight if the passenger is unable to fly because his tourist travel visa has been rejected? I am interested specifically in some sort of legal or ...
0
votes
0answers
53 views
Booked an Entire Airbnb Apartment, got a private room only in shared ap [duplicate]
I booked and payed 41$/night for an Entire Home/Apartment through airbnb, a total of 205$, plus 31$ Airbnb service fee (15% of the total).
I arrived and the guy told me without any realistic/...
1
vote
2answers
311 views
How much money will be deducted after cancellation of Indian railway ticket
I want to travel from Delhi to Jaipur by train, but I change my mind to travel by bus now. I need to cancel ticket and how much ticket money will be refunded to me?
4
votes
1answer
204 views
Can you get a refund of “additional charges” in addition to taxes?
My friend had a booking with Alitalia from London to Tokyo involving (due to pricing) a Milan-London leg on the return that he's not going to use.
I know the taxes for the unused leg (GBP 22) can be ...
23
votes
2answers
5k views
Can I recover anything from a non-refundable ticket?
A few months ago I booked a flight with American Airlines. My flight departs in a few weeks from Amsterdam to Philadelphia. It's just a regular ticket I just bought from the AA website without any ...
0
votes
1answer
5k views
How long does Turkish Airlines take for a flight refund?
Recently booked a ticket to Glasgow through Turkish Airlines and had to cancel the booking as I've inputed the wrong date. I called the airline operator and they said I was eligible for a full refund, ...
3
votes
2answers
749 views
How to increase the chance of obtaining a refund in the case of a missing visa?
I booked a return airline ticket for a student to attend a conference in Italy.
Unfortunately, we have just discovered that due to confusion the student has not obtained a visa (he has never ...
3
votes
1answer
399 views
How to apply for an IRCTC Refund?
I needed to book a Tatkal Ticket for Indian Railways using IRCTC website today. During the booking process, the website showed 242 seats as available. However, due to slower than usual payment gateway,...
4
votes
0answers
188 views
A flight website offered me change/cancellation for a fee, now refuses and blames airline [closed]
I recently used a website (mytrip.com) to book a round-trip flight (with 1 stop in each direction). The website I used for booking is not the airline's own website. Now, I was not sure I would ...
4
votes
2answers
622 views
Refund of cancelled Indian railway tickets - when does the 48h window start?
As per refund rules cancellation done after 48 hours before departure of train will attract 25 % penalty.
Is the time of departure determined from the scheduled departure time of the passenger's ...
7
votes
2answers
1k views
Landing in an airport other than destination due to bad weather
During my flight from Warsaw to Yerevan, the aircraft had to land in Tbilisi because of bad weather conditions in Yerevan. When we landed the captain declared that we can go back to Warsaw or stay in ...
3
votes
2answers
920 views
Within how many days do I get refunded the cost of a reservation cancelled because of schedule change by Wizz Air?
I received an email from Wizz Air about a schedule change to my flight. There were three options to choose from and I opted for cancellation of both outgoing and return flights and receiving 120% ...
4
votes
1answer
1k views
Is a refund for the return leg of a cheap China Airlines ticket possible?
I ordered a cheap return ticket from China Airlines and I'm not going to be able to make the return leg back home.
Is there any possible way to refund the ticket?
Or at least get some of my cash ...
1
vote
2answers
997 views
Global Blue with D visa (Netherlands): possible?
Enviroment: I have D visa which issued by Netherlands, but my plans had changed, I'm not gonna apply for mvv anymore. I'm Russian residental, but not going to stay there much and soon leaving for ...
