Questions tagged [refunds]
Questions about obtaining Refunds for the various travel expenses.
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Flight delayed, risk of missing connection, can I cancel and get refund?
I have a long trip with 2 connections. If the first flight is delayed by 3h or more such that I will miss my second flight, can I decide not to board, get my luggage back, and get full refund (or ...
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2
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How to get a refund for a canceled Swedish rail (SJ) train?
I purchased a ticket for a train from Uppsala to Stockholm online (on the sj.se site). Unfortunately, the train was canceled, and I ended up buying a new ticket for a later train (also on sj.se). ...
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If it's true that a reservation fee for a cruise ship is non-refundable, then what happens if somebody cancels?
I'm not sure if the title of this question will fit, because more importantly, I'm wondering if somebody else could fill in that person's place without having to pay any extra, since the original ...
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How to cancel travel insurance because I did not get a Schengen visa?
How to cancel Axa travel insurance? I have been refused a visa for Schengen.
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1
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Deutsche Bahn replacement bus compensation
I was traveling on a Deutsche Bahn ICE with a 1st class ticket. Part of the route was operated by a replacement bus that had not been announced when I had booked my ticket a few weeks earlier.
The bus ...
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2
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Can I get a refund for ICE due to cancelled regional bus service?
I booked an ICE (sparpreis ticket) from Oldenburg till Berlin. I could get to Oldenburg Hbf by using a regional bus service (I use the D-ticket), which got canceled. However, the DBahn app did not ...
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How can I get a refund from the Mytrip travel agency?
Exactly six months ago, I booked flights through Mytrip. Unfortunately, the flight was canceled. While the airline has already refunded Mytrip, I still haven't received any of my money back.
I have ...
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US Embassy in Nigeria told me to pay them for my flight when applying for visa, however my visa was denied. Will they refund me my flight money back?
I understand that my visa fee will not be refunded, but I gave the clerk flight money as well. Will they refund that amount?
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Airasia covid refund long time pending
In 2020, I filed two refund requests as suggested by AirAsia's email. However, despite submitting the requests, I have yet to receive the refunds.
The automated response I received indicates that the ...
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1
answer
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Asian airline with free 24-hour refunds?
I could buy a ticket from Asia to the US and get a full refund within 24 hours, but does anyone know of any Asian airline with shorter regional flights or a booking website that would allow me to use ...
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Flight cancellation refund not received after 6 months. What to do?
I am not sure if this question fits this forum. I made a booking for a flight from Amsterdam to Lyon in July 2023. I booked the ticket on Air France's website. I was assigned a booking number, but not ...
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Tax Refund with D visa (Italy): possible?
I am studying at a university in Italy with a D-type visa. Also, a few days ago, I received my Permesso di Soggiorno card, valid for 1 year.
My question is, I will return to my country in May (non-EU ...
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Nightjet Berlin-Paris: hidden clause about refund for flexible ticket!
We booked a nightjet ticket from Berlin to Paris. During the booking, there was no mention whatsoever of any conditions on the flexible fare.
See pictures below for a sample booking:
Then after ...
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Filling the reference information and Means of support section in Schengen Visa
I encountered the following while filling in the reference information. I will be staying at a hotel in Germany for 7 days. During my stay, I will be participating a three-day workshop at a research ...
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What can I do with an Istanbulkart after I hit the 500 lira monthly loading limit?
When travelling in Istanbul, it's possible for up to 5 people to share one Istanbulkart. However, if you're using the "anonymous" cards you can easily buy from vending machines, for some ...
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Double compensation with Deutsche Bahn in NRW
In North Rhine-Westphalia (NRW) - Germany there exists an agreement between different regional transit operators (NRW Mobilitätsgarantie) to reimburse you a long-distance / high speed train ticket ...
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How do I get a refund from the Mytrip travel agency?
Exactly two months ago, my daughter and her two friends booked flights through Mytrip. Unfortunately, their flight was cancelled. The airline has already refunded Mytrip for all three passengers' ...
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UK transit visa fee refund
I applied for a UK visa online with all my details and submitted the application. Also paid the application fee online.
The next day I realized that I made a few errors in my application. I did not ...
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0
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Unfairly charged by Iberia: what recourse do I have?
Iberia has unfairly charged me 60 euros of cancellation fees, directly contradicting their earlier promise, and their website does not have obvious ways to complain. What recourse do I have?
Details:
...
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Completing DB Passenger Delay Form
I booked a through ticket for two passengers from Bruges to Wien Hbf transferring at Bruxelles Midi & Frankfurt (Main) Hbf. Prior to the journey the published times changed and the Frankfurt Hbf ...
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Understanding booking dot com's "Free Cancellation" Policy
I booked some hotel and due to different reasons, had to cancel. I had booked with free cancellation no pre-payment (I did not read it at the time of booking as I wasn't expecting to cancel). I paid ...
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How to sell an ÖBB Nightjet ticket?
We bought two tickets for each of two separate Austrian Railways (ÖBB) Nightjet trains from Amsterdam to Innsbruck. The plan was to decide later which ones we would use. The problem is that we ...
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How to get an old boarding pass or some certificate?
My company is asking me to provide the boarding pass for reimbursement purposes. However I used the boarding pass via an app and did not print it out. I've found websites mentioning that it is not ...
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Upgrade ticket booked via trainline.com and then refund it
I booked a non-refundable train ticket from London to Paris (return journey) via Trainline just today. Unfortunately later that same day I put my passport through the washing machine, completely ...
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How to avoid duplicate charges for bags included in the base ticket?
Last year, when boarding the first leg of a three-leg ticket which had two checked bags per person, the airline (United) check-in attendant did not recognize that the second bag was already included ...
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Getting compensation for baggage that agency failed to add to the ticket
I have bought a Turkish Airlines plane ticket through online travel agency https://www.smartfares.com. The ticket included checked baggage ($20) but at the check-in I discovered that the airline "...
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Can I claim for my whole group's tickets on Delay Repay with Great Western Railway?
My Great Western Railways train (GWR) was delayed by 45 minutes, and an announcement was made that 'Delay Repay' claims would be permitted.
I understand that I can submit my tickets through the GWR ...
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Does Kuwait airways honor full refund for cancelling flight within 24 hours since purchase?
I was wondering if all the flights into and out of US have to follow the rule of full refund for cancellation of a flight within 24 hours of purchase?
I can't find it specified on the website of ...
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Qantas is refusing to apply DOT’s free cancellation within 24 hrs policy
Can someone tell me if they think Qantas can refuse our refund given the following.
The flight was cancelled within the 24 hour cancellation window.
The flight was departing from the USA (JFK) and ...
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN
My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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Refund for mistaken credit card charge is less than initial charge, apparently due to exchange rates and/or fees
A hotel wrongly charged my credit card (for mini-bar items I never took). I emailed them and they refunded me. Only they refunded me a smaller amount than the initial charge. I expect the difference ...
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What's the deadline to request a ticket refund with KLM?
KLM airline offers fully refundable tickets ("Flex"):
What's the exact deadline to request a ticket refund with KLM?
Below is what I could find in the ticket policy (clicking on "Show ...
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Collecting an Oyster card refund without tapping in [closed]
I've had a service delay refund approved for my Oyster card today, but I only have 2 days to tap in to collect it. Its a Friday and I'm not travelling for a few days, is there a way I can collect it ...
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How do I get a full refund when my Airbnb accommodation was inaccessible due to a hurricane?
I had booked an Airbnb unit with a host, but I was unable to physically access the unit due to power lines literally blocking the entire entrance/exit to the community. Turns out a hurricane two days ...
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1
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Is it possible to get a refund or reschedule a flight booked with MyTrip.com? [closed]
I believe this company is entirely deceptive, run by individuals in India who don't have a firm grasp of English, making it nearly impossible to comprehend the individuals who answer their calls.
I ...
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Is Aegean Air's cancellation penalty for Flex/ComfortFlex applied per booking, per leg, per passenger, or somehow else?
Consider one-way tickets from Paris to Larnaka with Aegean Air on December 1, 2022 for two adults. The website shows a price per adult per ticket (not per leg); if I choose a fare, the doubled number ...
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Why do some airlines have indemnity forms even though the ICAO rules state the airlines can recover the costs for removing inadmissible persons?
Why do some airlines have indemnity forms, even though the ICAO rules state the airlines can recover the costs for removing inadmissible persons? What do the forms add that is not already in the ICAO ...
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What is the best strategy for pursuing a refund from an accommodation provider who cancelled our stay through Booking.com - and kept our money?
I am UK based and booked accommodation in Boston through Booking.com. The accommodation provider cancelled shortly before our stay was due to start and promised a full refund.
After waiting the 30 ...
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1
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I can't rebook ticket for a different passenger
I booked a flight for a friend for Cyprus to Fort Myers FL with my credit card in January 2022, 2 weeks in advance of travel.
He did not take the flight and chose to stay and we no longer are in ...
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3
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Does check in online change the cancelation policy?
I have a general question. Does check-in online affect the cancelation policy (such as refund amount and etc.) or they are not related together? I need to know this since I need to check-in within 48 ...
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Can you get a refund if your booked seat is changed at the gate?
I have paid alongside my ticket (ITA Light fare) for a seat selection.
However, at the gate, most passengers got their seat changed and I got switched along.
As I have paid for it, due to the ...
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Bus failed to pick us up; must the operator refund our taxi fare?
I bought a ticket for the Vienna Erdberg to Bratislava Airport section of a bus route. The bus was on time but failed to stop at Vienna Erdberg—incredibly, it just whizzed past me and some 15 other ...
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I accidentally booked the same flight twice and only noticed at check-in – do I have reasons to get refund back for one of them?
While booking a flight and paying for it, I had connection issues. When checking in in person, I was asked for my booking number because they expected two passengers with my name on that flight. Only ...
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Booking cancelable flights [duplicate]
Schengen visas require that I provide confirmed flight bookings. But I had a flight last week that I couldn't take because the visa was delayed. This has resulted in a lot of unnecessary costs. Now ...
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Trouble with delays with American Airlines, international travel
I was supposed to be on a flight from Columbia MO to Dallas to JFK to Delhi, India. It turns out the flight from Dallas to JFK, AA998, was so delayed that I would have missed the flight from JFK to ...
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Rights when missing a flight due to security issue
Earlier today, my wife was supposed to fly from Hamburg to Porto, with a stop in Madrid (purchased on the same booking from the airline, one way). She arrived at the airport in plenty of time (around ...
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How can I ask for compensation for Lufthansa delay in refunding me?
I cancelled my Lufthansa flight more than six month ago. They told me that I will be refund in at most 3 months. Now it is more than 6 months and I am not yet refunded. Can I sue Lufthansa for that? ...
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Flights delay make me unable to board subsequent train and flight tickets. Could I ask for refund
A Singaporean airline arrived one hour later than announced to its final destination (within EU). Therefore I was unable to board my train, which led to another airport for my next flight (destination ...
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Does the DOT rule on free 24h refund/hold for flight tickets to/from the US apply to anyone, or only individuals living or purchasing from the US?
I read:
The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour hold without paying.
Does that rule apply to anyone,...
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Does Japan Airlines have an unconditional 24-hour refund policy?
I am trying to understand whether/when Japan Airlines has an unconditional 24-hour refund policy, i.e. offers a full ticket refund if the ticket was purchased through Japan Airlines in the last 24 ...
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