Questions tagged [refunds]
Questions about obtaining Refunds for the various travel expenses.
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Upgrade ticket booked via trainline.com and then refund it
I booked a non-refundable train ticket from London to Paris (return journey) via Trainline just today. Unfortunately later that same day I put my passport through the washing machine, completely ...
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How to avoid duplicate charges for bags included in the base ticket?
Last year, when boarding the first leg of a three-leg ticket which had two checked bags per person, the airline (United) check-in attendant did not recognize that the second bag was already included ...
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Getting compensation for baggage that agency failed to add to the ticket
I have bought a Turkish Airlines plane ticket through online travel agency https://www.smartfares.com. The ticket included checked baggage ($20) but at the check-in I discovered that the airline "...
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Can I claim for my whole group's tickets on Delay Repay with Great Western Railway?
My Great Western Railways train (GWR) was delayed by 45 minutes, and an announcement was made that 'Delay Repay' claims would be permitted.
I understand that I can submit my tickets through the GWR ...
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Does Kuwait airways honor full refund for cancelling flight within 24 hours since purchase?
I was wondering if all the flights into and out of US have to follow the rule of full refund for cancellation of a flight within 24 hours of purchase?
I can't find it specified on the website of ...
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Qantas is refusing to apply DOT’s free cancellation within 24 hrs policy
Can someone tell me if they think Qantas can refuse our refund given the following.
The flight was cancelled within the 24 hour cancellation window.
The flight was departing from the USA (JFK) and ...
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3
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN
My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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Refund for mistaken credit card charge is less than initial charge, apparently due to exchange rates and/or fees
A hotel wrongly charged my credit card (for mini-bar items I never took). I emailed them and they refunded me. Only they refunded me a smaller amount than the initial charge. I expect the difference ...
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What's the deadline to request a ticket refund with KLM?
KLM airline offers fully refundable tickets ("Flex"):
What's the exact deadline to request a ticket refund with KLM?
Below is what I could find in the ticket policy (clicking on "Show ...
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Collecting an Oyster card refund without tapping in [closed]
I've had a service delay refund approved for my Oyster card today, but I only have 2 days to tap in to collect it. Its a Friday and I'm not travelling for a few days, is there a way I can collect it ...
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How do I get a full refund when my Airbnb accommodation was inaccessible due to a hurricane?
I had booked an Airbnb unit with a host, but I was unable to physically access the unit due to power lines literally blocking the entire entrance/exit to the community. Turns out a hurricane two days ...
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Is it possible to get a refund or reschedule a flight booked with MyTrip.com? [closed]
I feel like this company is a total scam managed by people in India who do not even speak English. It is almost impossible to understand the people who answer the phone.
I bought two tickets and paid ...
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Is Aegean Air's cancellation penalty for Flex/ComfortFlex applied per booking, per leg, per passenger, or somehow else?
Consider one-way tickets from Paris to Larnaka with Aegean Air on December 1, 2022 for two adults. The website shows a price per adult per ticket (not per leg); if I choose a fare, the doubled number ...
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Why do some airlines have indemnity forms even though the ICAO rules state the airlines can recover the costs for removing inadmissible persons?
Why do some airlines have indemnity forms, even though the ICAO rules state the airlines can recover the costs for removing inadmissible persons? What do the forms add that is not already in the ICAO ...
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What is the best strategy for pursuing a refund from an accommodation provider who cancelled our stay through Booking.com - and kept our money?
I am UK based and booked accommodation in Boston through Booking.com. The accommodation provider cancelled shortly before our stay was due to start and promised a full refund.
After waiting the 30 ...
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I can't rebook ticket for a different passenger
I booked a flight for a friend for Cyprus to Fort Myers FL with my credit card in January 2022, 2 weeks in advance of travel.
He did not take the flight and chose to stay and we no longer are in ...
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Does check in online change the cancelation policy?
I have a general question. Does check-in online affect the cancelation policy (such as refund amount and etc.) or they are not related together? I need to know this since I need to check-in within 48 ...
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Can you get a refund if your booked seat is changed at the gate?
I have paid alongside my ticket (ITA Light fare) for a seat selection.
However, at the gate, most passengers got their seat changed and I got switched along.
As I have paid for it, due to the ...
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Bus failed to pick us up; must the operator refund our taxi fare?
I bought a ticket for the Vienna Erdberg to Bratislava Airport section of a bus route. The bus was on time but failed to stop at Vienna Erdberg—incredibly, it just whizzed past me and some 15 other ...
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I accidentally booked the same flight twice and only noticed at check-in – do I have reasons to get refund back for one of them?
While booking a flight and paying for it, I had connection issues. When checking in in person, I was asked for my booking number because they expected two passengers with my name on that flight. Only ...
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Booking cancelable flights [duplicate]
Schengen visas require that I provide confirmed flight bookings. But I had a flight last week that I couldn't take because the visa was delayed. This has resulted in a lot of unnecessary costs. Now ...
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Trouble with delays with American Airlines, international travel
I was supposed to be on a flight from Columbia MO to Dallas to JFK to Delhi, India. It turns out the flight from Dallas to JFK, AA998, was so delayed that I would have missed the flight from JFK to ...
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Rights when missing a flight due to security issue
Earlier today, my wife was supposed to fly from Hamburg to Porto, with a stop in Madrid (purchased on the same booking from the airline, one way). She arrived at the airport in plenty of time (around ...
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How can I ask for compensation for Lufthansa delay in refunding me?
I cancelled my Lufthansa flight more than six month ago. They told me that I will be refund in at most 3 months. Now it is more than 6 months and I am not yet refunded. Can I sue Lufthansa for that? ...
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Flights delay make me unable to board subsequent train and flight tickets. Could I ask for refund
A Singaporean airline arrived one hour later than announced to its final destination (within EU). Therefore I was unable to board my train, which led to another airport for my next flight (destination ...
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Does the DOT rule on free 24h refund/hold for flight tickets to/from the US apply to anyone, or only individuals living or purchasing from the US?
I read:
The DOT rule is that the airline has to offer (if purchased at least 7 days before departure) either a refund within 24 hours or a 24 hour hold without paying.
Does that rule apply to anyone,...
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Does Japan Airlines have an unconditional 24-hour refund policy?
I am trying to understand whether/when Japan Airlines has an unconditional 24-hour refund policy, i.e. offers a full ticket refund if the ticket was purchased through Japan Airlines in the last 24 ...
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United Airlines 24-hour refund policy: are non Basic Economy tickets fully refundable within 24 hours of booking? (purchase made >7days before flight)
I read on the United Airlines 24-hour refund policy (mirror):
Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your ...
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American Airlines 24-hour refund: how do I know if a ticket has "Sale-imposed nonrefundable taxes" or "Taxes we must pay whether or not you travel"?
I read on the American Airlines 24-hour refund policy (mirror) that "sale-imposed nonrefundable taxes" and "taxes we must pay whether or not you travel" are not refunded (see quote ...
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Messy airplane booking - what are my options?
I have a bit of a messy plane ticket booking. I am based in the UK.
In 2021 I booked a flight with Opodo to Costa Rica. The airline was/is Lufthansa.
Due to COVID-19 restrictions in the UK at the time ...
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Travel Voucher and refundable tickets
I understand that airlines only provide travel vouchers to be used in the future for travel changes due to COVID (e.g. you cannot travel because you are positive). But, let's say that credit is used ...
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Online travel agency does not answer my messages about refunding my cancelled flights
I booked quite a few flights in 2020 that got cancelled because of the travel restrictions of the pandemic. The travel agency (quite a known one on the internet) had two options for the refund:
...
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Airline anticipated leg of return flight, then has been beating around the bush about the refund for 4 months
I bought a 2-way flight from SFO to MXP with Level, and the return flight was supposed to be on Aug 15, 2021.
On July 26 I received notification that the first segment of the return flight (MXP-BCN) ...
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Does the 24 airline ticket cancellation rule allow refunds even after “check in”?
Most tickets have a 24 hour no fee cancellation policy. What if I book a ticket let’s say with American Airlines right now (ticket will be say 10 hours from now). I go to the airport, check in, get a ...
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Refund from Delta for canceled trip
I'd like to know if anyone is familiar with any specific regulations that force Delta (a US company) to refund or give some kind of compensation to passengers that had their trip to the EU (AMS in ...
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How to know if a Delta ticket is refundable?
I believe I booked a fully refundable ticket with Delta, but now I want to be sure. How can I check? My "Itinerary" available on their website under "My Trips" does not mention ...
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Can a travel agent redeem Air Arabia credit on my name for someone else?
A few months back my AirArabia flight was canceled. As per their policy, they won't give a refund. Instead, they have given me a credit of the same amount for a year. Since I am not in the situation ...
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Booking.com cancelation fee
What happens if I have missed free cancelation period and now to cancel reservation I have to be charged 500 Euros from booking.com, however, I do not have that amount available in My Revolut (which I ...
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I accidentally booked a non-refundable stay in the wrong location. Can I get money back?
I booked a last minute non-refundable stay on priceline.com but I've accidentally booked it in the wrong state. I immediately let priceline.com know and I tried to get a hold of the hotel but no ...
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Flight Changed Itinerary by full day, Ticket bought through 3rd Party
Similar to: Flight itinerary/time/date change
I had scheduled a flight (Air Serbia), and purchased it through a 3rd party company (Orbitz).
After the hassle-free 24 hour cancellation period had past, ...
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TAP Airline Refund
I purchased two tickets to Prague in November 2019 to leave June 16, 2020 on Priceline.com with the airline TAP -Then COVID hit. In May 2020 I was told by Priceline that I had to call TAP to ...
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Flight cancelled by Ryanair 16 May 2020. Refund requested
Ryanair cancelled my return flight to Palma (outward 22/06/2020 FR9997 and return 29/06/20202 FR 9998) on 16/05/2020. On the option of getting a refund or a voucher, I opted for the full refund as I ...
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Ryanair using "unauthorised screen scraper" argument to refuse refund
I had a return flight (booked on the 29th of Oct) with Ryanair that was moved from Dec 1. to Dec. 3 and subsequently cancelled. I requested a refund after the cancellation, and received an e-mail a ...
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Flight Cancelled due to Covid [duplicate]
Our family's flight to Portugal from Canada scheduled in May 2020 was cancelled by the TAP Portgual airline due to Covid. Since we are unlikely to be able to travel there within a couple of years we ...
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2
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Covid refund enquiry
I booked a flight from Newark to Lisbon with a connection to Manchester, which was a family trip...
The airline had cancelled the flight, which I only found out when I went into the details of our ...
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Request refund from booking website or airline?
I booked a flight through Travelocity, and the flight was changed by more than 24 hours. Should I request a refund from Travelocity, or from American Airlines?
I'm a US citizen flying from China.
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COVID-19 canceled flight (Norwegian from Spain to Finland), refund request accepted, still not received?
I made a flight reservation with Norwegian back in June 2020 for flying from Spain to Finland in August 2020 (I hold EU citizenship).
Some weeks later, still in June 2020, I got notified that my ...
user60808
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The TAP website does not recognise the voucher they sent me and the phone goes dead when I try to ring
Having received a voucher which is valid for 24 months from TAP for a cancelled flight in June, I am now totally unable to reach them by phone or book an alternative flight through the website. ...
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Outbound leg cancelled – Can I get a partial refund?
I have a trip booked in November with the
outbound journey on Austrian Airlines from Zurich via Vienna to Nuremberg,
and the
return on Lufthansa from Nuremberg via Frankfurt to Zurich.
I have been ...
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0
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0
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53
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Need to find if an international flight 2 months ago was cancelled [duplicate]
My parents were scheduled on UA8784 from IAD to MUC on July, 24 2020 22:30 and were told it was cancelled due to covid several days beforehand. They were refunded. We were on the same flight but as ...
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