Questions tagged [refunds]

Questions about obtaining Refunds for the various travel expenses.

0
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0answers
40 views

Failure to book reported by OTA, but a refusal to refund. What to do?

I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
5
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1answer
108 views

How can I get airport tax back?

I bought a flight ticket of worth over 800€. Unfortunately I was not able to take the return flight. It is possible to get the airport tax back and if yes, what I have to do? Do I have to contact the ...
53
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2answers
11k views

Airbnb - host wants to reduce rooms, can we get refund?

My family are due to stay in an Airbnb home in the next few days. It's three bedrooms and advertised as having the place to ourselves. We are two adults, and two children (a five year old and a one ...
1
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1answer
48 views

Refund options in case of a schedule change or rebooking of SQ22 (nonstop SIN-EWR)

Suppose I am on a longer vacation in Singapore and, being an aviation geek and curious to see New York, I am contemplating to experience the world‘s longest passenger flights, SQ22/SQ21 SIN—EWR—SIN ...
4
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0answers
262 views

Jet Airways has ceased operations. Can I get my ticket refunded?

A short while ago, a friend of mine booked an international itinerary on Jet Airways for the summer, flying out of India. This morning, it appears that Jet Airways has failed to find a buyer for a 75%...
75
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7answers
10k views

WOW air has ceased operation, can I get my tickets refunded?

4 days ago, me and a couple of friends went and booked a flight to Iceland and back for in the summer holidays. The price of the tickets all together is almost €2500, I payed this for everyone using a ...
1
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1answer
35 views

To apply for appointment centre service fee of Rs.4095 that is paid twice?

An appointment was made and paid for in United Kingdomn. However, before a note could be made of the reference number or print the appointment confirmation the pc crashed. I was not able to go bac to ...
15
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2answers
3k views

Whom do I have to contact for a ticket refund in case of denied boarding (in the EU)?

I have bought tickets for a flight with Etihad Airways through Flighttix. Due to the current unexpected political unrest in Pakistan, the airports over there have been closed and therefore I was ...
1
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1answer
414 views

Does Turkish Airlines refund round trip after going the first half?

I've booked a round trip from NY to Istanbul and back, the outbound was Economy promotion while the inbound is Economy flexible in case I needed to cancel/change my return date ($500 for outbound and $...
2
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0answers
45 views

EC261 refund right with respect to one leg

In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of: re-routing later rerouting at the passenger's convenience a refund of the ticket In case of ...
6
votes
2answers
965 views

Air Serbia denied return flight after not taking outbound one

I booked a flight from Copenhagen to Athens with Air Serbia. Due to the death of a relative, I had to reschedule my first flight to an earlier flight. Air Serbia states that: Please be advised ...
5
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1answer
675 views

Compensation for United Airlines 5-hour flight delay

Due to errors with the navigational and autopilot system, my flight from Shanghai to Chicago was delayed by over 5 hours. Nearly all passengers missed flights and received new boarding passes for ...
1
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1answer
3k views

UK Visa Refund form after cancelling my application [duplicate]

I had a VISA Appointment and I cancelled it day before (I could not reschedule as its within 24 hours ) and claimed for refund. I had to cancel as I have not received invite from from the concerned ...
23
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3answers
3k views

Airline refuses to issue a refund, keeps stalling

I booked tickets with Viva Air from Medellin to Miami (I was in Colombia at the time). The flight was in August and I booked it May 4th. I found different (better) flight so I cancelled it within 24 ...
10
votes
2answers
310 views

Ukraine bans entry for Russian men. Can I get the cost of my ticket refunded?

I hold Russian passport and was meant to travel to Ukraine for Christmas. However, their government banned all Russian men aged from 18 to 60 from entering the country. Am I eligible to get my tickets ...
1
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1answer
231 views

which airlines offer tickets which are fully refundable without penalty on their online booking system? [closed]

Most airlines offer some sort of refundable tickets, but in most cases there is some kind of penalty for refunds, even if its small. Likely all major airlines offer fully-refundable tickets, but in ...
5
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1answer
326 views

Flight check-in denied at the airport. Forced to buy a new a ticket. How can I ask for a refund?

I have bought plane tickets for 4 passengers from Expedia to fly from Singapore to Thailand via Thai Lion Air(subsidiary of APG Airlines). 2 Days after purchasing the tickets, I called Thai Lion Air ...
1
vote
1answer
95 views

How long does it take to get an airline ticket refund? [closed]

I paid for my first ticket on November 5th - $959.08. Due to an error with my middle name when I reserved the ticket, I was advised to submit a feedback form with a name correction. Also, I was ...
1
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2answers
522 views

How to get a refund from United Airlines?

I had a reservation on United Airlines a few weeks ago that was traveling from USA to UK. I never even made it out of the USA. The first leg of my flight was delayed and I missed the second leg as a ...
4
votes
1answer
266 views

Unused easyJet Extra Luggage

My wife paid extra money for sent luggage we ended up not using on two easyJet flights - one international (Luton to Tel Aviv) and one domestic (Edinburgh to London). Is there any way to salvage any ...
2
votes
1answer
120 views

Reservation value on united.com cancellation page = refund value?

This seems like an extremely basic question, yet after quite some research the only relevant info I found was that I should have saved a PDF of the fare terms provided only once during the reservation ...
2
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1answer
216 views

Scheduled arrival time on FlightAware doesn't match the one from the carrier. Where should I check if I'm eligible for compensation before applying?

In other questions on this site, it has been suggested to use FlightAware to check by how much a flight was delayed. However, I've noticed that the scheduled arrival time from FlightAware (and ...
13
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3answers
233 views

EU261: Can I be reimbursed for the taxi ride (at the arrival location) that was necessary for a delay of less than 3 hours?

A couple of weeks ago a Ryanair flight (from Italy to the UK), for which I didn't buy travel insurance, was delayed by about 2h50'. At the time of arrival, since it was late at night and the last ...
2
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1answer
80 views

Rights regarding airline schedule change on Air France

With reference to this question (which had clearly stated conditions), I booked a roundtrip flight from Hungary to Tunisia on Air France and the departure flight was cancelled. They automatically ...
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2answers
2k views

How long does it take Air Canada to refund a ticket cancelled within 24 hours of booking?

I cancelled a return flight 40 minutes after booking when I realized I made a mistake. Currently it has been ~36 hours and still no money is showing up in my account, even though the money left the ...
4
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1answer
246 views

Can I cancel an EU trip after the airline significantly changed my flight?

My SO and I decided to take a trip from Brussels to Nice. We booked and paid two flights with Brussels Airlines: one on August 14th and one on August 20th around 6 AM. Since then, my SO broke her leg ...
1
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1answer
258 views

Refund amount for cancelled last-leg flight due to a strike: Alitalia

I booked a return ticket from Düsseldorf to Tokyo via Rome with Alitalia last month. Two days before my return trip from Tokyo I got an email saying the Rome-Düsseldorf flight was cancelled without ...
21
votes
1answer
6k views

Flight was rescheduled, now I can't make connection (flights have been booked together, same airline)

A couple of months ago I booked a flight from Managua (Nicaragua) via Houston, Texas to Munich (Germany) on United Airlines. The date of the flight is more than four weeks ahead. Today I received an ...
10
votes
4answers
2k views

Refund airline ticket to different credit card

I've bought an airline ticket (with SK) that I'm entitled to refund per their Conditions of Carriage because of a schedule change. They've agreed to refund me, but say that they will only refund me to ...
0
votes
1answer
124 views

Best strategy to get a refund from Delta?

After checking in 90 minutes before my flight from Tokyo, the immigration held me for 2 hours to fix some paperwork, and I missed my flight home. Immigration had me then change my ticket on Delta for ...
2
votes
1answer
122 views

Refund on ticket due to unforeseen hospitalisation?

I recently purchased a return ticket with QR from Johannesburg to Sydney via Doha. I made use of a promo deal via Skyscanner although the actual ticket was bought from Qatar Airlines. I was due to ...
5
votes
2answers
2k views

Visa denied for my wife. Can I get a refund for the flights?

My wife's visa was unexpectedly denied. She is traveling on Singapore Airlines, Philippines to the UK. I paid for the tickets in full, as I didn't expect any problem. Can I get a refund? Or change the ...
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1answer
124 views

Is it better flying First Class Flex or a cheaper First Class option? [closed]

Is it better flying in First Class Flex (more Frequent Flyer points and a full refund) or a less expensive option (having to pay a bit for a refund and fewer Frequent Flyer points)?
1
vote
1answer
145 views

Ticket refund due to medical condition in transit

My parents were flying to Houston from Karachi and had a 3 day stay at Istanbul on the way from Karachi from Turkish Airline. I booked a return ticket for them. My mother's tibia bone got fractured ...
15
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3answers
6k views

Airline fares - meaning of “plus fare difference” for refund

Lufthansa airline offers the "Economy Flex" fare. The listed advantages of this fare are: Rebooking possible plus fare difference Refundable except 70 EUR plus fare difference What does the "...
3
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0answers
151 views

Departure flight cancelled. Can I ask for a refund of next flights including return flights? [closed]

Maybe the title is kind of confusing, you're welcome to make edits if you find it appropriate... Ryanair pilots have announced a strike for the 20th of December 2017. This day we fly with Ryanair ...
26
votes
2answers
4k views

Can I recover cost for being denied entry in a country. Flight, Hotel or even transfer money

Me and my family, my wife my son aged 11 and daughter aged 9 travelled via Germany from UK to Tunisia for a 8 night holiday. We all hold UK passport therefore no visa is required. Hotel and transfer ...
6
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1answer
319 views

European Regulation for 24 hour ticket refund

I recently bought a non-refundable train ticket on Thello.fr from Paris to Venice. Unfortunately I made an error in the date, and noticed 10 minutes after the booking had been completed. I know that ...
2
votes
1answer
2k views

Refund for damaged luggage

After a flight with Easyjet (EDR-MXP), my suitcase was damaged, but since I had to catch the last bus available (it was midnight), I did not file a complaint at the airport. Instead, I filed the ...
3
votes
1answer
285 views

Paid for tickets, but didn't receive the tickets. What should I do?

I tried to buy a flight ticket on trip.ru. I went through all the steps, I filled all the forms correctly, my bank account was charged, and then instead of showing the page with the confirmation text,...
4
votes
1answer
320 views

Where can I see taxes and fees in the price of my Ryanair tickets? And why is there still a handling fee?

I was briefly considering cancelling a flight booked with Ryanair today. By a recent EU court ruling airlines must disclose taxes and fees in their ticket price and refund these without charging ...
1
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1answer
304 views

Etihad Airways: business class upgrade ignored; no refund yet

I had economy class tickets to travel from Dallas-Fort Worth to Abu Dhabi and then on to my destination by Etihad Airways for August 18, 2017. At the gate in Dallas-Fort Worth I purchased upgrades to ...
6
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1answer
233 views

Can I get a refund from the Canadian consulate if my transit visa didn't arrive in time for my trip?

I applied for a transit visa on the Embassy of Canada web site on 19 June 17. On 12 July 17, I was told to take my passport to the Embassy's Spanish location. I left my passport there and sent an ...
18
votes
1answer
833 views

KLM cancelled flight and transferred us to BA, who cancelled and transferred us to Air Berlin flight that was delayed. Where to claim compensation?

We were to fly from Milan (LIN) to Bergen (BGO) via Amsterdam (AMS). The flight were to depart from Milan 17:25, and we would arrive in Bergen 22:50. The first flight got cancelled (two months ...
0
votes
2answers
66 views

Multiple flight changes - any risk?

My wife is helping out with a family member who has some medical issues in another city in the United States (halfway across the country). Initially she planned to go for only two days, as it wasn't ...
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1answer
185 views

Is airline obliged to refund cost of flight if the passenger is unable to fly because his travel visa has been rejected? [duplicate]

Is an airline obliged to refund the cost of a booked flight if the passenger is unable to fly because his tourist travel visa has been rejected? I am interested specifically in some sort of legal or ...
1
vote
0answers
63 views

Booked an Entire Airbnb Apartment, got a private room only in shared ap [duplicate]

I booked and payed 41$/night for an Entire Home/Apartment through airbnb, a total of 205$, plus 31$ Airbnb service fee (15% of the total). I arrived and the guy told me without any realistic/...
1
vote
2answers
331 views

How much money will be deducted after cancellation of Indian railway ticket

I want to travel from Delhi to Jaipur by train, but I change my mind to travel by bus now. I need to cancel ticket and how much ticket money will be refunded to me?
4
votes
1answer
204 views

Can you get a refund of “additional charges” in addition to taxes?

My friend had a booking with Alitalia from London to Tokyo involving (due to pricing) a Milan-London leg on the return that he's not going to use. I know the taxes for the unused leg (GBP 22) can be ...
23
votes
2answers
5k views

Can I recover anything from a non-refundable ticket?

A few months ago I booked a flight with American Airlines. My flight departs in a few weeks from Amsterdam to Philadelphia. It's just a regular ticket I just bought from the AA website without any ...