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Questions tagged [turkish-airlines]

Türk Hava Yolları A.O., Turkish Airlines (IATA "TK"), headquartered at Yeşilköy, Bakırköy, Istanbul carries the flag for the Republic of Turkey. A Star Alliance member.

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Bangalore-Delhi-Oman-Istanbul and need for transit visa in Oman?

I am an Indian passport holder travelling on the above itinerary with BLR-DEL and DEL-MCT operated by AirIndia and MCT-IST operated by Turkish Airlines. My layover at MCT is 3:55 hours, do I need a ...
Udit Chugh's user avatar
4 votes
1 answer
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Websites to calculate probability of upgrade for flight

Are there websites that will try to calculate the probability of an upgrade for a particular flight and date? I suppose the occupancy rate of business and economy class and other factors would help ...
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Frankfurt best Star Alliance lounge at Terminal 1 (international) departure

Next week I fly out of Frankfurt on Turkish airlines (economy) and there are several lounges available on Star Alliance Gold. Any recommendations on which might be the best lounge to use? I am ...
curious_cat's user avatar
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4 votes
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What is the Customs limit for alcohol import to Turkey?

I am travelling soon to Turkey and wish to bring some nice French wine as gifts. I have seen mention that only two 750-ml bottles of wine may be brought into the country (or one 1-liter bottle). I ...
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7 votes
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Why was my visa identified by the airline as invalid?

This is a curious case. My tourist visa was issued at the embassy of the Philippines in Tehran, Iran. My visa was valid until November 29, 2023. That means that I was allowed to enter the Philippines ...
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Why were passengers asked to leave infant boarding pass on the seat when leaving then plane?

Recently I was flying 2 times with charter airlines. The "after landing" communication which usually says to stay in your seats and keep your belt fastened had an additional note which I've ...
Marian Paździoch's user avatar
1 vote
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689 views

Delayed Baggage Compensation Turkish Airlines

I was recently on a trip and my baggage was delivered late (to the tune of 46 days after my arrival). I filed a delayed baggage report via Turkish Airlines' online form. The updates were ...
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What action can I take against Turkish airlines for denying me boarding?

I request some clarification if this applies as 'incorrectly denied boarding' by Turkish Airlines despite having a valid Schengen visa The intended travel: I was supposed to travel from Mumbai-> ...
Asira Lele's user avatar
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1 answer
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Lounge access at Istanbul flying Indigo as M&S Elite

I am a Turkish airlines Miles and Smiles Elite member. Next week I have a trip from Berlin to Istanbul flying Turkish and then an Indigo airlines flight to India from Istanbul Would I still be able to ...
curious_cat's user avatar
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Biometric face id at Istanbul airport

Is there a biometric ( face id) based system at Istanbul airport? I know that Star alliance has similar systems at Frankfurt and Zurich ( I had to enrol for those via the Lufthansa app) and I recall ...
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Getting compensation for baggage that agency failed to add to the ticket

I have bought a Turkish Airlines plane ticket through online travel agency https://www.smartfares.com. The ticket included checked baggage ($20) but at the check-in I discovered that the airline "...
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14 hours layover in Istanbul

Italian citizen here, travelling from Italy to Tokyo with 14 hourse layover in istanbul. I was searching what to do in that HUGE amount of time, so I saw in Istanbul airport there are many lounge, but ...
Anon's user avatar
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Airline Fees for changing flight [closed]

I want to change my return flight and want to know the fees to change it and if i only have to pay a fee to Flighthub or also turkish airlines. I need the cost for both.
guest's user avatar
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What options do I have to seek further compensation from Turkish Airlines for the delay in delivering my baggage?

Turkish Airlines lost my baggage and it took them six days to deliver it to me. This delay caused me to spend almost $2k because I had nothing to wear and the next day was a holiday. I didn't even ...
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Transit Visa for Indian Citizen in Istanbul

I am an Indian citizen living in the US on an H-1B visa. I am travelling back to India from the US via Istanbul on a Turkish airlines single ticket. My stopover is ~3 hours only. Do I need a transit ...
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Flight booking with XXX as given name on passport

I am booking a flight for me and my family. My daughter’s given name is on her Canadian passport as 'XXX' while her full name is in the surname field. What should we put as her first name while ...
Adil Siddiqui's user avatar
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Can I upgrade my Turkish Airlines ticket to business class?

I've purchased a ticket on Turkish Airlines from the US to Asia and would like to upgrade the transcontinental leg to business class. When I log into the Turkish Airlines website I'm only offered to ...
JonathanReez's user avatar
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Are masks still enforced on Turkish Airlines flights from countries without a mask mandate?

The mask mandate on airplanes has been abolished in the US back in April, however I can't find any updates from Turkish Airlines on how they deal with flights originating from US airports. Are masks ...
JonathanReez's user avatar
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1 vote
1 answer
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Compensation in case of delay from the EU via Turkish Airlines

I am traveling from an EU country through Istanbul, all via Turkish Airlines. My connection time at the Istanbul airport is for less than 90 minutes. In the unfortunate case that I miss my connection, ...
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6 votes
1 answer
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Can I reschedule a Turkish Airline ticket without paying the "call center price"?

I needed to change a ticket and the website did not let me change it online, claiming a series of errors. I called Turkish Airline to open the ticket so that I could pick a date later. Today I called ...
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Do Indian citizens residing in Malaysia need entry permit to enter Sweden after Swedish work permit is approved? [closed]

I'm an Indian citizen working and residing in Malaysia. I am moving to Sweden for a job. I remember that when I moved to Malaysia from India I got a single entry visa to enter Malaysia because Indian ...
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8 votes
2 answers
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Can I split my 30kg check-in luggage into multiple suitcases?

I am travelling with Turkish Airlines, from Berlin to Istanbul, and I am allowed 30kg of luggage or check-in. However, in the booking it doesn't mention the number of luggage items that I am allowed. ...
Ski Mask's user avatar
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Does anyone know if I would be allowed to bring my power bank of 30,000mAH in my carry-on bag for all 3 three of these airlines?

I'm traveling to Instanbul, Turkey from the United States using 2-3 different airlines (United, Air Canada, and Turkish Airlines) to get there. Does anyone know if I would be allowed to bring my power ...
John Rayner's user avatar
1 vote
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"Due to a technical error the e-ticket cannot be shown" error with Turkish Airlines. Anything I can do to view my reservation?

I'm trying to get into my Turkish Airlines reservation and I'm seeing the error on their website: Due to a technical error the e-ticket cannot be shown. If I try the mobile app, I'm seeing the error:...
JonathanReez's user avatar
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2 votes
1 answer
169 views

What does cancellation policy mean Turkish Airlines fare rules page?

I would like to purchase a roundtrip ticket from Turkey Airlines and am somewhat confused on the cancellation policy in fare rules page For international flights, under "economy promotion", ...
Bonobo123's user avatar
2 votes
2 answers
163 views

I have a transit that will pass by CGK airport on 25 Jan 2021

I am traveling from Cairo, Egypt to Sydney, Australia and I have a layover of 4 hours at CGK airport on 25 Jan 2021. Ideally this shouldn't be a problem, however Garuda Indonesia is stating on its ...
Antoine Eskaros's user avatar
4 votes
1 answer
634 views

Turkish Airline didn't allow me to board due to covid restrictions

Last month I planned to take a trip Helsinki-Istanbul-Bishkek through Turkish Airlines. Usually we as Estonian citizens don't need a visa to enter Kyrgyzstan but due to Covid I wanted to be sure and ...
vot nii's user avatar
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5 votes
1 answer
984 views

EC/261 eligibility for a multi-flight itinerary only partly in the EU

A followup to this question: I have booked an itinerary on Turkish Airways travelling from outside the EU to the EU via Istanbul, consisting of four flights, all on the same PNR. Asia-IST IST-EU EU-...
lambshaanxy's user avatar
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4 votes
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When do flight cancellations start to affect previously confirmed reservations?

Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
lambshaanxy's user avatar
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One leg of ticket cancelled, other leg disappeared online

I am going from Los Angeles to Istanbul and then to Tehran. Turkish airline flight has been canceled to Tehran. When I am going to reschedule my ticket, it only shows that I have 1 flight (Istanbul to ...
chami's user avatar
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4 votes
1 answer
326 views

I have a flight from Istanbul to Vancouver with overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel

I have a flight from Istanbul to Vancouver with long overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel? Or can I stay at the airport for a night to ...
MHZ's user avatar
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1 vote
3 answers
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Turkish Airlines Cabin Baggage COVID - are they enforcing the 4kg rule?

I have seen the discussion about the Turkish Airlines COVID Cabin policy which makes little sense. Regardless though, does anyone know if they are enforcing it? I, like many, will be transferring at a ...
Janet's user avatar
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13 votes
3 answers
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Why did Turkish Airlines restrict hand luggage to 4 kg for the duration of the COVID-19 pandemic?

According to Turkish Airlines: In accordance with coronavirus (Covid-19) pandemic measures, cabin baggage rules have been temporarily amended to maintain social distance and reduce movement around ...
JonathanReez's user avatar
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1 vote
1 answer
186 views

Turkish visa required for layover? [duplicate]

I am an Indian passport holder. I shall land in Istanbul (IST) airport and within next 4 hours from the same airport I shall take another flight to Greece. Airline companies for these two flights ...
soumita's user avatar
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2 answers
154 views

Turkish airline Tehran to Chicago flight status

My mother is coming from Tehran to Chicago (layover at Istanbul) via Turkish Airlines in mid-April. I saw on the news that Turkey is closing its border with Iran due to Coronavirus. I called Turkish ...
Node.JS's user avatar
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3 votes
2 answers
4k views

Compensation for Turkish Airlines' cancelling flight due to Corona?

Turkish Airlines just cancelled my flight (Isfahan-Vienna) one week before my travel date, due to health concerns about Corona. They actually cancelled all flights from Iran. They told me my flight ...
Sasan's user avatar
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1 vote
1 answer
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Turkish Airlines: can I drop off my luggage more than 3 hours before departure in Istanbul?

I have a stopover in Istanbul for few days. Outbound flight with Turkish Airlines departs at 2 am and I'd like to drop off the luggage not 2 hours before departure, at midnight, but 8 hours, let's say ...
Vitalii's user avatar
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4 votes
0 answers
639 views

Denied Boarding

On the 21st of November I had a connecting flight on Turkish Airlines from Lahore (Pakistan) to Santo Domingo (Dominican Republic) via Istanbul amd Panama City. In Istanbul, when the Panama City ...
Mashood's user avatar
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1 vote
0 answers
635 views

Can I travel with just my first name on ticket? [closed]

I recently booked a return ticket from Egypt, I made an error where I entered my Middle name in the surname textbox, I only realised this after completing the booking. I have contacted Turkish Airline ...
Saad's user avatar
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3 votes
1 answer
539 views

Does a US Citizen need a visa to leave the Istanbul airport?

I am traveling from the United States and my layover in Istanbul is 24hrs (Turkish Airlines). Do I need a visa to leave the airport? If so how much is it?
Grace Acheampong's user avatar
3 votes
2 answers
2k views

Refund of Turkish Airlines Tickets for medical reasons [duplicate]

I was hospitalized and doctor didn't allow me to fly, shall I get the refund? It was Turkish Airlines. We were four in the family. Since I was not able to fly, they couldn't.
Mohammed Z Haider's user avatar
3 votes
1 answer
578 views

Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
neubert's user avatar
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1 vote
1 answer
231 views

What time zone should we follow for our flight from Vietnam to Bogota, Colombia via Turkish Airlines? [duplicate]

I'm a Filipino passport holder. If I book a flight via Turkish Airlines. What time zone should we follow? My country, Philippines? Turkey? Or Vietnam? Coz we will be departing from Vietnam. I'm super ...
lexi's user avatar
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3 votes
1 answer
941 views

Does Filipino passport holder need Transit Visa in Istanbul for a layover?

I'm a Filipino passport holder. And I'm planning to go to Bogota, Colombia from Vietnam with a layover in Istanbul for 21 hours. Question is do I need transit visa in Istanbul?
lexi's user avatar
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2 votes
1 answer
159 views

Eligibility for free overnight stay since Turkish Airlines cancelled return flight and rebooked me the next day

In order to travel in December at reasonable costs I booked my multi-stop flights as follows: All flights booked under same ticket number and same Airline (Turkish Airlines) AMS - IST - BOM BOM - ...
Shan-Desai's user avatar
6 votes
1 answer
802 views

As an Indian citizen, can I exit Delhi airport during a 9-hour long transit?

I am an Indian citizen travelling from Istanbul to Kolkata. I have booked with Turkish Airlines. My Istanbul-Delhi leg is with Indigo and I arrive in Delhi at 05:00. And then my Delhi-Kolkata leg is ...
a_parida's user avatar
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1 vote
2 answers
93 views

How TAP airlines counts miles from a partner airline

The following flight has 4 different options for how much money to pay: I assume that "10% TAP Miles&Go Miles" means that a 1000 mile flight would only result in 100 miles being added to your TAP ...
user1271772's user avatar
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0 votes
1 answer
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Is there a restriction on how much chocolate I can carry in hand luggage on a Turkish airlines flight?

I have flight from Frankfurt to Dhaka via Istanbul and i would like to take some chocolates. As I'm travelling light with only hand luggage, I was wondering if there is a restriction on how much ...
Faisal Rahman Avash's user avatar
0 votes
2 answers
11k views

Turkish airlines: can't re-schedule flight with changed date/time

We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic. We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
Neinstein's user avatar
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5 votes
1 answer
7k views

Can I carry a powerbank of 10000 mAh capacity in a Turkish Airlines flight to Germany?

I'm travelling to Germany from Bangladesh (transit at Istanbul) on a Turkish Airlines flight. I wonder if I can carry a powerbank of 10000mAH in cabin luggage.
Faisal Rahman Avash's user avatar