Questions tagged [turkish-airlines]

Türk Hava Yolları A.O., Turkish Airlines (IATA "TK"), headquartered at Yeşilköy, Bakırköy, Istanbul carries the flag for the Republic of Turkey. A Star Alliance member.

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118 views

Appeal Lost/Delayed Baggage Case with Turkish Airlines?

Turkish Airlines lost my baggage; they delivered it to me six days late. This delay required me to expend almost $2k, as I had literally nothing to wear, and the next day was a holiday. I didn't even ...
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1 answer
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Transit Visa for Indian Citizen in Istanbul

I am an Indian citizen living in the US on an H-1B visa. I am travelling back to India from the US via Istanbul on a Turkish airlines single ticket. My stopover is ~3 hours only. Do I need a transit ...
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Flight booking with XXX as given name

I am booking a flight for me and my family. My daughter’s given name is mentioned on Canadian passport as XXX while full name is mentioned in surname field. Please advise what to mention as first ...
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Can I upgrade my Turkish Airlines ticket to business class?

I've purchased a ticket on Turkish Airlines from the US to Asia and would like to upgrade the transcontinental leg to business class. When I log into the Turkish Airlines website I'm only offered to ...
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Are masks still enforced on Turkish Airlines flights from countries without a mask mandate?

The mask mandate on airplanes has been abolished in the US back in April, however I can't find any updates from Turkish Airlines on how they deal with flights originating from US airports. Are masks ...
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Compensation in case of delay from the EU via Turkish Airlines

I am traveling from an EU country through Istanbul, all via Turkish Airlines. My connection time at the Istanbul airport is for less than 90 minutes. In the unfortunate case that I miss my connection, ...
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1 answer
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Can I reschedule a Turkish Airline ticket without paying the "call center price"?

I needed to change a ticket and the website did not let me change it online, claiming a series of errors. I called Turkish Airline to open the ticket so that I could pick a date later. Today I called ...
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1 answer
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Do Indian citizens residing in Malaysia need entry permit to enter Sweden after Swedish work permit is approved? [closed]

I'm an Indian citizen working and residing in Malaysia. I am moving to Sweden for a job. I remember that when I moved to Malaysia from India I got a single entry visa to enter Malaysia because Indian ...
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2 answers
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Can I split my 30kg check-in luggage into multiple suitcases?

I am travelling with Turkish Airlines, from Berlin to Istanbul, and I am allowed 30kg of luggage or check-in. However, in the booking it doesn't mention the number of luggage items that I am allowed. ...
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Does anyone know if I would be allowed to bring my power bank of 30,000mAH in my carry-on bag for all 3 three of these airlines?

I'm traveling to Instanbul, Turkey from the United States using 2-3 different airlines (United, Air Canada, and Turkish Airlines) to get there. Does anyone know if I would be allowed to bring my power ...
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"Due to a technical error the e-ticket cannot be shown" error with Turkish Airlines. Anything I can do to view my reservation?

I'm trying to get into my Turkish Airlines reservation and I'm seeing the error on their website: Due to a technical error the e-ticket cannot be shown. If I try the mobile app, I'm seeing the error:...
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1 answer
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What does cancellation policy mean Turkish Airlines fare rules page?

I would like to purchase a roundtrip ticket from Turkey Airlines and am somewhat confused on the cancellation policy in fare rules page For international flights, under "economy promotion", ...
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I have a transit that will pass by CGK airport on 25 Jan 2021

I am traveling from Cairo, Egypt to Sydney, Australia and I have a layover of 4 hours at CGK airport on 25 Jan 2021. Ideally this shouldn't be a problem, however Garuda Indonesia is stating on its ...
4 votes
1 answer
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Turkish Airline didn't allow me to board due to covid restrictions

Last month I planned to take a trip Helsinki-Istanbul-Bishkek through Turkish Airlines. Usually we as Estonian citizens don't need a visa to enter Kyrgyzstan but due to Covid I wanted to be sure and ...
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EC/261 eligibility for a multi-flight itinerary only partly in the EU

A followup to this question: I have booked an itinerary on Turkish Airways travelling from outside the EU to the EU via Istanbul, consisting of four flights, all on the same PNR. Asia-IST IST-EU EU-...
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When do flight cancellations start to affect previously confirmed reservations?

Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
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1 answer
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One leg of ticket cancelled, other leg disappeared online

I am going from Los Angeles to Istanbul and then to Tehran. Turkish airline flight has been canceled to Tehran. When I am going to reschedule my ticket, it only shows that I have 1 flight (Istanbul to ...
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I have a flight from Istanbul to Vancouver with overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel

I have a flight from Istanbul to Vancouver with long overnight layover at Montreal. Where do I need to do my quarantine if I decide to spend night at hotel? Or can I stay at the airport for a night to ...
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3 answers
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Turkish Airlines Cabin Baggage COVID - are they enforcing the 4kg rule?

I have seen the discussion about the Turkish Airlines COVID Cabin policy which makes little sense. Regardless though, does anyone know if they are enforcing it? I, like many, will be transferring at a ...
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3 answers
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Why did Turkish Airlines restrict hand luggage to 4 kg for the duration of the COVID-19 pandemic?

According to Turkish Airlines: In accordance with coronavirus (Covid-19) pandemic measures, cabin baggage rules have been temporarily amended to maintain social distance and reduce movement around ...
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1 answer
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Turkish visa required for layover? [duplicate]

I am an Indian passport holder. I shall land in Istanbul (IST) airport and within next 4 hours from the same airport I shall take another flight to Greece. Airline companies for these two flights ...
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Turkish airline Tehran to Chicago flight status

My mother is coming from Tehran to Chicago (layover at Istanbul) via Turkish Airlines in mid-April. I saw on the news that Turkey is closing its border with Iran due to Coronavirus. I called Turkish ...
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Compensation for Turkish Airlines' cancelling flight due to Corona?

Turkish Airlines just cancelled my flight (Isfahan-Vienna) one week before my travel date, due to health concerns about Corona. They actually cancelled all flights from Iran. They told me my flight ...
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1 answer
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Turkish Airlines: can I drop off my luggage more than 3 hours before departure in Istanbul?

I have a stopover in Istanbul for few days. Outbound flight with Turkish Airlines departs at 2 am and I'd like to drop off the luggage not 2 hours before departure, at midnight, but 8 hours, let's say ...
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Denied Boarding

On the 21st of November I had a connecting flight on Turkish Airlines from Lahore (Pakistan) to Santo Domingo (Dominican Republic) via Istanbul amd Panama City. In Istanbul, when the Panama City ...
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Can I travel with just my first name on ticket? [closed]

I recently booked a return ticket from Egypt, I made an error where I entered my Middle name in the surname textbox, I only realised this after completing the booking. I have contacted Turkish Airline ...
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3 votes
1 answer
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Does a US Citizen need a visa to leave the Istanbul airport?

I am traveling from the United States and my layover in Istanbul is 24hrs (Turkish Airlines). Do I need a visa to leave the airport? If so how much is it?
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2 answers
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Refund of Turkish Airlines Tickets for medical reasons [duplicate]

I was hospitalized and doctor didn't allow me to fly, shall I get the refund? It was Turkish Airlines. We were four in the family. Since I was not able to fly, they couldn't.
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1 answer
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Is Fast Track Security in Heathrow included with business class tickets?

I'll be flying into and out of Heathrow in November via business class (United Polaris business class and Turkish Airlines Business Class). In reading about Fast Track Security it sounds like my ...
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What time zone should we follow for our flight from Vietnam to Bogota, Colombia via Turkish Airlines? [duplicate]

I'm a Filipino passport holder. If I book a flight via Turkish Airlines. What time zone should we follow? My country, Philippines? Turkey? Or Vietnam? Coz we will be departing from Vietnam. I'm super ...
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1 answer
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Does Filipino passport holder need Transit Visa in Istanbul for a layover?

I'm a Filipino passport holder. And I'm planning to go to Bogota, Colombia from Vietnam with a layover in Istanbul for 21 hours. Question is do I need transit visa in Istanbul?
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Eligibility for free overnight stay since Turkish Airlines cancelled return flight and rebooked me the next day

In order to travel in December at reasonable costs I booked my multi-stop flights as follows: All flights booked under same ticket number and same Airline (Turkish Airlines) AMS - IST - BOM BOM - ...
6 votes
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438 views

As an Indian citizen, can I exit Delhi airport during a 9 hrs long transit?

I am an Indian citizen travelling from Istanbul to Kolkatta. I have booked with Turkish Airlines. My Istanbul-Delhi leg is with Indigo and I arrive Delhi at 0500 hrs and then my Delhi-Kolkatta leg is ...
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2 answers
78 views

How TAP airlines counts miles from a partner airline

The following flight has 4 different options for how much money to pay: I assume that "10% TAP Miles&Go Miles" means that a 1000 mile flight would only result in 100 miles being added to your TAP ...
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Is there a restriction on how much chocolate I can carry in hand luggage on a Turkish airlines flight?

I have flight from Frankfurt to Dhaka via Istanbul and i would like to take some chocolates. As I'm travelling light with only hand luggage, I was wondering if there is a restriction on how much ...
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Turkish airlines: can't re-schedule flight with changed date/time

We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic. We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
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1 answer
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Can I carry a powerbank of 10000 mAh capacity in a Turkish Airlines flight to Germany?

I'm travelling to Germany from Bangladesh (transit at Istanbul) on a Turkish Airlines flight. I wonder if I can carry a powerbank of 10000mAH in cabin luggage.
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1 answer
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Surname blank on passport - Query about booking airline tickets

I want to book tickets for my parents' travel from India to Germany and back by Turkish Airlines and Alitalia . However, I have the following question : On my father's passport, his full name (AAA ...
19 votes
1 answer
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Warning about needing "authorization" when booking ticket

When attempting to book a flight with Turkish Airlines from Cancun to Istanbul in October, I get a warning that "Sale of passenger tickets on this route is subject and conditioned to a prior ...
18 votes
3 answers
2k views

Why do Turkish Airlines gate agents at Istanbul Airport take photos of passenger passports?

The gate agents of Turkish Airlines have point-and-shoot digital cameras with which they take photos of passenger passports. They did not ask for permission to do that nor provided a reason. Any idea ...
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1 answer
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International travel with pet: what about the first leg (United, THY)

Since United and Turkish are both Star Alliance, I can buy the entire ticket from Turkish and fly from my small city to a big airport (such as ORD) with United, then to Turkey (or wherever) with ...
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1 answer
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connecting flight at new istanbul airport

Does anyone have experience catching an international connecting flight at the newly opened Istanbul airport? I'm using Turkish Airlines and, barring any delays, have 1h35min layover. Any experience/...
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Does Turkish Airline transfers baggage [duplicate]

I am traveling for the first time to a different country with Turkish Airlines. I have a flight from New Delhi to Bordeaux,France with layover at Istanbul. So will the baggage be transferred by them, ...
4 votes
1 answer
228 views

Why am I given a printed boarding pass though I have a mobile pass?

When I go to counter to check in my luggage, I'm given a printed boarding pass though I have a mobile pass. This happened several times and the last flight was from Istanbul to London. Why do they ...
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1 vote
3 answers
112 views

Turkish airlines date change during layover

Would it be possible to get a date change during a layover in Istanbul? We want to fly from Hong Kong to Johannesburg via Istanbul. My company will reimburse the ticket, but would not allow for a ...
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Turkish Airlines Oversize baggage

Travelling from the US, I am allowed to carry 2 pieces of luggage. I am checking a guitar as one. The guitar case is 12 cm over the maximum dimensions. I was told they cannot tell me until I arrive at ...
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1 answer
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Does Turkish Airlines refund round trip after going the first half?

I've booked a round trip from NY to Istanbul and back, the outbound was Economy promotion while the inbound is Economy flexible in case I needed to cancel/change my return date ($500 for outbound and $...
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15 votes
3 answers
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May I get off in an intermediate city of my route during transfer?

I want to go from Panamá to Turkey. There're direct flights of Turkish Airlines that are expensive. And there're flights Panamá -> Istanbul -> Baku there're cheaper 2 times of the same airline. ...
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1 answer
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Very tight connection on IST airport

I read a similar Q&A but I'm hoping to get an updated answer, in case something changed. I'm traveling with my wife from OTP to JFK with 65 minutes layover in IST, one ticket with Turkish Airlines,...
2 votes
1 answer
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Why do I get fewer miles on MNL-IST-GRU vs MNL-IST on Turkish Airlines?

If I book Manila to São Paulo (with a stopover in Istanbul) on Turkish Airlines I only earn 1,250 miles in my account. But if I book Manila to Istanbul, it's 7,082 miles. Why does the shorter flight ...