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Questions tagged [delta-air-lines]

IATA "DL", a major airline of the United States, member of the SkyTeam alliance and one of the largest in the world. It operates eleven hubs: ATL, CVG, DTW, MSP, LGA, JFK, SEA, SLC in the United States, CDG in France, AMS in the Netherlands and NRT in Japan.

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Delta Points Question

Delta has a policy on not using the last leg of an international ticket. Do I lose the frequent flier points on the whole flight, or just the last leg?
Marcy's user avatar
  • 11
1 vote
1 answer
139 views

What was the issue with the proposed Delta loyalty program changes?

What were the proposed changes to the Delta loyalty program in mid 2023, and why was there such a backlash, and how is it set up now?
John's user avatar
  • 181
1 vote
1 answer
336 views

Make sure my partner sit next to me in Baby Bassinet situation

I'm going to the US this year, sponsored. My sponsor will buy me the plane ticket with the additional option baby bassinet. If I understand correctly, I'll get the front seat (near the bassinet). The ...
malioboro's user avatar
  • 129
1 vote
0 answers
4k views

How to get an old boarding pass or some certificate?

My company is asking me to provide the boarding pass for reimbursement purposes. However I used the boarding pass via an app and did not print it out. I've found websites mentioning that it is not ...
Oalvinegro's user avatar
2 votes
1 answer
722 views

Connecting Outbound International Flight

I have a flight connecting from my local airport to JFK where I will change from Delta to Virgin Atlantic. These were booked on different PNRs since there was a deal on the JFK to LHR flight. I've ...
jnjustice's user avatar
1 vote
0 answers
247 views

Who can use Delta express check-in?

I read on the SLC official website that Delta and United Airlines have an express check-in at Salt Lake City Airport (SLC): Delta Air Lines and United Airlines also offer express check-in in the ...
Franck Dernoncourt's user avatar
2 votes
1 answer
551 views

What's Delta's official contact email/website for EC261 compensation?

5 weeks ago I've had a delayed flight from the EU via JFK, which caused me to miss my domestic connection, thus making me entitled for 600 euros of compensation under EU261. After arriving home I ...
JonathanReez's user avatar
  • 82.9k
-5 votes
1 answer
426 views

How can I find the price for NRSA (non-revenue space-available) tickets for Delta?

Given a flight route and date/time, how can I find out the price of NRSA (non-revenue space-available) tickets for Delta Air Lines?
Franck Dernoncourt's user avatar
4 votes
1 answer
436 views

How long does it take for Delta to process EU261 compensation requests?

My connection from the EU to Seattle via JFK on Delta was delayed today due to the first flight being late and I’ll arrive to my destination 12 hours late, which definitely entitles me to a 600 EUR ...
JonathanReez's user avatar
  • 82.9k
0 votes
2 answers
2k views

JFK airport 1h40 Layover with Delta

we'll be flying with Delta airlines next September, and I need a piece of advice from more expert American folks, since the company has changed our flight times. We'll be arriving from Denver, and we ...
Fabrizi Mellano's user avatar
4 votes
1 answer
448 views

Does Delta require covid test before domestic flight?

Looking at flying Delta SEA-SAN in late April. Reading through some Delta web pages it is clear that Delta requires negative test before international flights to the US (or I guess the US requires it)...
Midavalo's user avatar
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11 votes
3 answers
15k views

Why do unavailable seats follow me on Delta

I will be flying soon on the same flight as someone I know, but we booked separately. I was hoping that we could adjust our seat selections so that we could sit next to each other, but for some reason ...
Bunji's user avatar
  • 1,844
1 vote
2 answers
543 views

Can I cancel a Delta flight within 24 hours of booking?

I need to cancel my flight. How do I cancel the flight for free, if possible?
Alex thompson's user avatar
2 votes
1 answer
2k views

Short layover in LAX before an international flight

I am flying from LAS into LAX with a 90 minutes layover before an international flight to SYD. All flights are with Delta. Is this enough time to get from terminal 2/3 to Tom Bradley, assuming I ...
John's user avatar
  • 21
3 votes
2 answers
6k views

Delta Medallion: Can you earn MQM's and MQD's by booking travel for others?

I am getting close to qualifying for Delta's Silver Medallion status by accruing 25,000 Medallion Qualifying Miles (MQMs) and 3,000 Medallion Qualifying Dollars (MQDs). If I book travel with my ...
Bunji's user avatar
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0 votes
1 answer
226 views

Reach Delta corporate customer care on the phone

In an effort to get something fair in terms of compensation because of a very unpleasant situation caused by Delta (I described this here: Refund from Delta for canceled trip, but that's not of prime ...
user9870949's user avatar
3 votes
2 answers
2k views

Refund from Delta for canceled trip

I'd like to know if anyone is familiar with any specific regulations that force Delta (a US company) to refund or give some kind of compensation to passengers that had their trip to the EU (AMS in ...
user9870949's user avatar
0 votes
3 answers
9k views

How to know if a Delta ticket is refundable?

I believe I booked a fully refundable ticket with Delta, but now I want to be sure. How can I check? My "Itinerary" available on their website under "My Trips" does not mention ...
John Pardon's user avatar
  • 1,708
2 votes
1 answer
180 views

Delta rollover status - better to not cross threshold?

I'm trying to understand the Delta SkyMiles Rollover policy. It seems like it would be better to not get status in certain situations. Delta has tiers at 25, 50, 75, and 125k miles. If I know I'll fly ...
mankoff's user avatar
  • 121
1 vote
1 answer
284 views

What airlines offer complimentary alcohol from Ireland to the U.S.?

I'm planning on travelling to California in August/autumn of this year after I receive my COVID vaccine. I know the flight will be long so I'm looking for an airline that offers free alcohol. I've ...
Eric Hernandez's user avatar
9 votes
4 answers
4k views

What is the drinking age on American operated airlines to Canada?

I live in Ireland and was hoping to go with my friend to Los Angeles in December of this year and it seems that the American carriers (United Airlines, American Airlines, Delta) are cheaper than ...
Eric Hernandez's user avatar
2 votes
2 answers
135 views

What terminal does my Delta flight from BOS to BNA depart from?

I am flying out of Boston Logan airport Tuesday morning. What terminal Does Delta Connection fly out of going from Boston to Nashville Intl. Airport? The aircraft is an Embraer E-170.
edward maurer's user avatar
2 votes
0 answers
110 views

Student Baggage Policy Extension to Delta Airline [closed]

I am a student from India travelling with below itinerary on a single PNR. New Delhi India to New York USA - Air India 101 New York USA to Jacksonville USA - Delta Airline 1420 Air India allows one ...
Ashrith's user avatar
  • 211
2 votes
2 answers
910 views

JFK International to Domestic Baggage Drop

My wife and kids are arriving in JFK in a couple of weeks (Air India) and have a flight to Atlanta (Delta). Separate tickets but they have enough connection time. My question is about baggage. I ...
Nivas's user avatar
  • 323
0 votes
0 answers
108 views

Expiration of a Delta ecredit following a changed date

I am considering changing my Delta ticket from a flight this June to one later this year. The new price will be less than the old so I will be offered E-credits I imagine. Now I believe the expiration ...
Duncan's user avatar
  • 1
2 votes
2 answers
315 views

Will a flight from Germany with a layover in the US to Jamaica be cancelled?

Jamaica did a refusal of entry for Germany due to Covid 19 situation (cf. https://kingston.diplo.de/jm-de/aktuelles/-/2316366 | German source). I have booked a flight that goes from Frankfurt to ...
h0ch5tr4355's user avatar
39 votes
2 answers
9k views

Why won't Delta Airlines sell me a ticket for a trip entirely within Canada?

I have really good status and miles with Delta and want to use them to fly from Montreal (where they fly) to Vancouver (where they also fly). However, Delta refuses to book such a flight - even when ...
Yevgeny Simkin's user avatar
-1 votes
1 answer
129 views

Air Canada or Delta? Which has better Bag Policy?

I'm between Air Canada and Delta (from San Jose, USA, to Vancouver, Canada) The only thing that matters here for me, is the Bag Policy. I have: 1 small luggage (less than 23kg) 1 big luggage (about ...
Hamed Azimi's user avatar
1 vote
1 answer
385 views

Can I book Xiamen Air award tickets using Delta SkyMiles?

I want to fly from Singapore (SIN) to Xiamen (XMN). Xiamen Air has direct flights, and their website says it would cost 30000 miles from Southeast Asia: https://www.xiamenair.com/en-cn/egretclub/...
John Zwinck's user avatar
  • 4,143
5 votes
2 answers
11k views

Why does Delta often assign Basic Economy passengers a seat the gate, instead of during check-in?

One of the answers to a related question mentioned that Delta often puts a lot of passengers on the "awaiting seat assignment" list because these are Basic Economy passengers who only get a seat at ...
JonathanReez's user avatar
  • 82.9k
36 votes
7 answers
22k views

Why would an airline put 15 passengers at once on standby?

I've checked into a flight this morning with Delta, only to see a dreaded "Seat At Gate" message on my boarding pass. I am aware that airlines routinely overbook their flights, so normally I'd expect ...
JonathanReez's user avatar
  • 82.9k
2 votes
1 answer
167 views

Connecting in Narita from Domestic ANA 1162 to International Delta 68; Baggage?

I will fly on Sept 30 from Osaka to Narita on ANA 1162, arriving at 13:35. I am then traveling from Narita to PDX on Delta 68 at 4:10 PM. How/where do I claim my bags and recheck them for the Delta ...
KARL C POWELL's user avatar
4 votes
0 answers
211 views

Checked baggages held in Minneapolis Airport Customs - not sure what to do?

We have returned from a family vacation in Europe on Aug 1st CDG->MSP->SEA We picked up our bags at MSP, went through border control and put them back on the Delta conveyor belt before taking our MSP-...
Jonathan Garcia's user avatar
28 votes
7 answers
7k views

How can flights operated by the same company have such different prices when marketed by another?

On SkySkanner, I see: Virgin: LHR-SAN (via DTW) and return (via SLC), "operated by Delta": £580 Air France: exactly the same flights, "operated by Delta": £956 ...and there are other combinations ...
Daniele Procida's user avatar
3 votes
2 answers
302 views

Best technique to get seat changed on a full transatlantic flight

First flight with our 1 year-old. We just discovered she has motion sickness, so it’s going to be rough going since no medication is suitable for babies. The only trick offered by our pediatrician ...
Teusz's user avatar
  • 382
5 votes
3 answers
3k views

Dual-national, returning to US the day the US Passport expires; can he check in with airline on Dutch passport but reenter with expiring US passport?

My Son is US and Dutch citizen. We live in the US. I just found out that his US passport expires On the day he returns to the US. His Dutch passport is valid for another 3 months. Can he check in at ...
user100785's user avatar
23 votes
7 answers
35k views

Assuring luggage isn't lost with short layover

I have a flight with Delta from Philadelphia to Atlanta (19:18 to 21:47), and then a flight with KLM from Atlanta to Amsterdam (22:40 to 12:55). I spoke with Delta and KLM and they said my luggage ...
Lopey Tall's user avatar
0 votes
1 answer
138 views

Will I have enough time to make 1 hour connection in LAX to PVR?

We're flying Delta from Minneapolis to Puerto Vallarta. We have 1 hour stop in LAX, is that enough time to make our flight to PVR?
Tommie Kay Hagel's user avatar
-1 votes
2 answers
1k views

Check-in time for early morning flight from Minneapolis–St Paul

What time can I check in at Minneapolis–St Paul (MSP) for a 5:20am Delta flight on July 27th 2019?
user99426's user avatar
4 votes
1 answer
610 views

Do I recheck baggage at stopovers MCI-SEA-ICN-SGN? Delta and Korean Air

We booked a flight via Travelocity for my stepson to return home to Vietnam in October 2019. He will travel from MCI to SEA and then another Delta flight from SEA to ICN and finally from ICN to SGN on ...
Chuck's user avatar
  • 41
2 votes
2 answers
2k views

Checking baggage through to final destination, Canada to US?

I'm a Canadian citizen, traveling from Canada to the US. I have a 5-hour layover in Toronto where I will continue to Minneapolis. Will I need to claim my baggage to take it through customs at YYZ? If ...
Christian Legge's user avatar
18 votes
4 answers
6k views

Arriving in Atlanta after US Preclearance in Dublin. Will I go through TSA security in Atlanta to transfer to a connecting flight?

For my specific flights, I'm flying out of Dublin (Terminal 2) which has US customs pre-clearance. I arrive in Atlanta before connecting to San Francisco. I'd like to shop at the duty free store in ...
Hari's user avatar
  • 291
2 votes
1 answer
95 views

Connecting flight inside the U.S then Canada

I will be flying Delta from Las Vegas to Los Angeles and then WestJet Los Angeles to Toronto, the airlines are partners so do I have to check my bag again or they will send them directly to Canada. I ...
Luan's user avatar
  • 21
2 votes
1 answer
96 views

Emergency Travel Document through Narita

I will be traveling from Albany, NY to Manila via Delta airlines. I will be traveling on Philippines Emergency Travel Documents. I have heard rumors that you cant travel through Narita with these. I ...
Chris Stallings's user avatar
14 votes
1 answer
3k views

Why was I quizzed about my activities in Colombia by the air-line staff prior to check-in?

At the queue for check-in at El Dorado airport in Bogota, all passengers were submitted to a series of questions by air-line staff (Delta) before reaching the check-in desk. The questions I was asked ...
MeltingDog's user avatar
4 votes
3 answers
239 views

How much time needed for connecting flight at Schiphol - separate tickets

I am traveling from NYC to AMS on Delta. Flight is scheduled to arrive (if on time) at 5:55 AM. Is it feasible to catch an Easy Jet flight to Berlin at 9:10 AM? There's a KLM flight at 9:50 AM or 12:...
Briana's user avatar
  • 43
1 vote
2 answers
2k views

How to get Delta/KLM to allow excess baggage for nonprofit charity to Uganda?

Does anyone know how I can get the extra baggage fee waived for materials I am taking to Uganda to a school/orphanage? I am the E.D. for a U.S. nonprofit, and it seems that we should be able to get ...
Elaine G's user avatar
0 votes
1 answer
1k views

Is 1 hour sufficient time for a Delta connection at LAX from MSP to SYD?

I am making a delta booking MSP/SYD and the connection Delta gives me is one hour. Is that a legal connection and what if my MSP flight is running late? The Delta flight out is the last one for the ...
Gail Page's user avatar
4 votes
2 answers
3k views

Is two hour delay sufficient to demand compensation from the airline?

My Delta flight from Milwaukee to Boston was delayed 2+ during which we had to sit on the plane waiting for takeoff. The reason for delay was deicing and other minor issues. Am I within my rights to ...
Peter Chikov's user avatar
6 votes
1 answer
863 views

Can I have a laptop case separate from my carry on on Delta? [closed]

I have a laptop case that is pretty big, as it can fit my PlayStation 4, it’s games and my laptop. However it fills the majority of my carry on. I was wondering if I could have my laptop case separate ...
Molly Hunt's user avatar