Hot answers tagged

32

The TGV has mandatory seat reservations That is incorrect, e.g. see https://en.oui.sncf/en/france-europe/on-board-seating-positions (mirror): When all seats are booked, you will be offered an "no fixed seat booked" seat. In this case, your ticket will have a coach number and be marked "sans place attribuée" (no fixed seat booked). Rest ...


16

CDG-Zürich is not an easy one by train, honestly. Trains from Paris (center) to Zürich use the LGV Sud-Est, go through Dijon, then on to the LGV Rhin-Rhone, Mulhouse and Basel (red on the map). They still take a bit over 4 hours. Most trains from CDG going in that general direction either run on the LGV Est towards Strasbourg (blue), or the LGV Sud-Est down ...


14

When I missed my connection I went to the ticket window, I was accepted on the next train even though, in theory, there were no seats available. I had to report to the train manager. He asked me to sit in one of those extra seats till the train was well underway and then move to any of the empty seats, as they expected other people to miss that train. I ...


11

This actually means "travel on your own". The trip between Angers Saint-Laud and Thouars in your itinerary is neither included in your ticket nor operated by SNCF. Have a look at the output from the scnf website below: You didn't state the date you were looking for, so I just chose next Sunday. The connection by train is quite bad, so they show you how ...


10

For searching train schedules across Europe in general, and in particular for such tricky requests, I always rely on the German Railways, the Deutsche Bahn. I tried some request for a trip between Lyon and Grenoble. The standard search includes buses and there is a late bus from Lyon to Grenoble, leaving at 11.14 PM. Now if you start a new search with more ...


10

Generally speaking, TGV tickets are bound to a specific train connection. Higher fares (pro ticket) allow free exchanges and refunds but I think you are still supposed to do it prior to boarding (even a few minutes before, traditionally with dedicated machines in the station's concourse but there is now a mobile app as well) rather than just showing up in ...


10

Some rules explained here (in French): http://aide.voyages-sncf.com/toute-laide-train/suite-mon-achat/echange-et-annulation/conditions-d-echange-d-annulation-et-de-remboursement And a version in English : http://help.en.voyages-sncf.com/en/exchange-cancellation/conditions It depends on which fare you have paid when booking your ticket. TGV are in the ...


10

If it is a "e-billet" (e-ticket), what you've printed in the station is just a reminder and you can reprint it the same way with your "reference client" (the 6-letter code) and the payment card you used (to identify you). If it is a "classic" ticket ("IATA" in SNCF language), you have to buy a new one. You can look in the confirmation mail you received ...


10

Sorry, I understand your frustration but I don't see what the train company has done wrong. You were late. If you are not at the boarding gate at the gate closing time or on the platform at departure time there is no obligation to wait. If you have a fixed time ticket and you don't show the ticket is invalidated as spelled out in the terms on conditions ...


9

Yes, you should have a label on your luggage when traveling in the TGV. It says so on the electronic/self print tickets as well as on the ticket sleeve when you buy your ticket in the station. If your luggage is next to you, you can get away with it not being labeled. But if it is at the end of the carriage, or you walk away from your luggage just at the ...


9

Disclaimer: I'm not sure if I correctly understood the question but here it goes: you can put a SNCF train ticket on hold, and buy the return journey later under certain conditions. But I'm not sure if you were expecting to combine the two trips to get a cheaper price for the round trip. You'll get both early prices but no "round trip discount" (which I'm ...


8

"Usual" sales opening To complement other answers, indeed the sales start exactly 90 days in advance on most trains - TGV and Intercités as @audionuma quoted. Be careful though, some trains like regional ones have specific fare policies that include different starting dates, and that depends on each region (e.g. I tried on the PACA TER website and I could ...


8

SNCF terms & conditions, August 2015 edition: Si un train est annulé ou en retard et si le transporteur peut, par expérience, prévoir objectivement que le lieu de destination défini dans le contrat de transport sera atteint avec plus de 60 minutes de retard, le voyageur peut, dans les conditions énoncées au point 9.1.3 ci-dessous : a. exiger ...


8

Quite the same happened to me, but I was travelling with my wife (who does not share my family name but kept her maiden name). Her ticket however had my name printed. In summary: it worked out. But it was a little difficult. ;-) Regarding your questions: Not that I know of. He checks the tickets as such. Yes, afaik they have exactly the same content as ...


8

You can use the DB site, to get an overview which trains are departing at a given station in a given time frame: https://reiseauskunft.bahn.de/bin/bhftafel.exe/en If you click then on a train number, you get the schedule for that train with all stops and times. On that page, the "ICE" category includes TGV, Thalys and other high velocity trains.


8

Note that the rules have recently changed, are still in flux, and of course things may be very different in case of disruption. Until recently: On TGV seat reservation were mandatory There would be a small number of reservations made without an assigned seat, and no guaranteed seat. This is just plain and simple overbooking. In many cases there will be no-...


7

Between Paris and Tours you can either take a TGV (highspeed train) or an "Intercités" (classical train). Both are cheaper when booked in advance. The full fare for a 2nd class TGV ticket is 65 EUR. Booked in advance it can be as cheap as 25 EUR. For Intercités the range goes from 15 EUR to 36.20 EUR. You should also know that TGVs can sell out. If you are ...


7

Yes you'll have to pay for your bike spot, but only if your trip includes a TGV segment. The map you're showing is for intercités which is another type of train and does not seem to run the route you want. If you search on the SNCF website with your itinerary you'll see you're allowed a free spot for the bike on the segment from Saint-Malo to Rennes, but ...


7

What went wrong here is you bought "the cheap seats" and did not read or understand the terms and conditions, aka the "fine print", or think all that much about what makes them the "cheap seats". a fully flexible ticket is 50 euro more and the only thing it does it's that you can exchange free 2 hours after it departs... That ...


6

Promoting Relaxed's comment to an answer... It's also on infolignes.com/! If you do as I did, and select your region from the area I've labelled as #2, it will tell you about the general pattern for trains in your region. This is what tells you roughly how many trains will run on each line on a given day in the strike Alternately, if you look at the large ...


6

I never used raileurope, but on most websites (such as Voyages-sncf's and Eurostar) e-tickets allow you to easily change seats after reservation, while paper tickets usually need to be exchanged physically. I received good recommendations for Capitaine Train, which includes more seat preferences than Voyages-sncf's. Also, due to the fact that both act as "...


6

I am positive there is no possibility to change seats easily (and searching the help on voyages-sncf returned no result). Once you made a reservation, this is not easy to make any change to it. I do not have any reservation right now to try harder to change the seat but recently I cancelled my booking and made a new one just to get a different seat. So that ...


6

For seat reservations in France, it does not directly depends on your destinations but on the type of trains. In short, reservations are required for TGVs, some Intercités, but not on regional trains. Other interesting things to know are that in France the amount of reservable seats for Interrail pass holders is limited, so you'd better book the sooner you ...


6

Based on this and that help page of voyages-sncf.com, to print your ticket, you only need a chip card (however, the help considers all foreign cards as non-chip cards, probably to avoid complaints): Si votre carte ne dispose pas de puce (carte American Express ou carte étrangère), nous vous invitons à retirer vos billets auprès d’un vendeur en gare. ...


6

I can still book ticket on the 8h14 train from SPC, but not in the first class. Anyway, I don't see other solution if you need to be at Paris by 9h30, but you should be able to board the train and showing your ticket to the ticket inspectors : I would not expect any problem if you explain that your train was cancelled and you were unable to change your ...


6

I have posed your question to the service team of Deutsche Bahn on Twitter, and the answer is yes. Q: Kann man von DB-Bahnhöfen aus TGV-Tickets kaufen? [...] A: Ja, das geht. Am besten geht er in ein DB Reisezentrum. /jn Translation (by me): Q: Is it possible to buy TGV tickets at DB train stations? [...] A: Yes, that's possible. It would be best if he ...


6

It's gone ! Official answer on the SNCF Q&A website : Indeed, there are no more 360° stations It seems that what is suggested is to use https://www.gares-sncf.com/fr, where you can find (at least for some stations) a link to googlemap (example for Gare Montparnasse) : https://www.google.fr/maps/place/Gare+Montparnasse/@48.8410203,2.3198307,19z/data=!...


6

When it comes to train travel France is different from Switzerland. In Switzerland it is perfectly Ok to be on the platform 1 second before the doors close. The conductor will even hold the train a few seconds so you can still get on. And it is normal that tickets can be used on the next train when you miss one. And there are no gates to slow you down from ...


5

For Paris-Milano you have the option of using Thello, which is a proper night train. The trains are really Paris-Venezia, but they stop in Milano. For these, you don't really book first or second class, but you book your compartment type. You can choose between two types of compartments - Couchette or Cabin. Couchette compartments are pretty basic; ...


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