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75 votes

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

The last time I booked a room with a seemingly ridiculous discount rate from Expedia, I think it was around 85%, I asked the hotel manager how the hotel manages to operate with so low income. Expedia ...
Tor-Einar Jarnbjo's user avatar
65 votes
Accepted

Who should I go after (Expedia, Finnair or Bangkok Airlines) for a missed flight?

Unfortunately the only person responsible here is you. You knowingly booked separate tickets with a very tight connection, and you lost the gamble. Finnair has nothing to do with this, they promised ...
lambshaanxy's user avatar
  • 99.2k
53 votes
Accepted

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

Hotels have revenue management departments that seek to maximize profit for the hotel by selling rooms at different prices through different sales channels. The hotel may well have sold the room to ...
Zach Lipton's user avatar
  • 86.5k
43 votes

Hotel asks me to cancel due to room being double-booked, months after booking

Why they are asking you to cancel? Obviously to avoid any penalties from Expedia. Expedia surely does not like the hotels to unilateraly cancel, so the hotel tries to make it look that you have ...
Petr's user avatar
  • 5,906
31 votes
Accepted

Travel agent didn't append MR to my name and my name ends in MS. This caused my first name to be put as Ms on ticket

This will almost certainly not cause you any issues, and if it does they are problems which can be fixed very easily by the BA staff. There is no requirement to append "MR", "MRS", ...
Doc's user avatar
  • 124k
31 votes

Why does the price keep changing after I click on a flight deal in Expedia?

I run a flight search website (Beat That Flight) in Australia that aggregates sites like this. It's one of the biggest problems. Say you're flying from Chicago to Los Angeles. There are literally ...
Mark Mayo's user avatar
  • 160k
28 votes
Accepted

Is there a benefit to leaving reviews on Expedia?

Not really. The idea is that you'll leave feedback to help other travellers, as they most likely helped you too by leaving feedback, so you can avoid that dodgy hotel with bedbugs or that restaurant ...
Mark Mayo's user avatar
  • 160k
27 votes

Showing credit card for international flight purchased with online travel agency

Yes. I do have knowledge about this since I fly Delta internationally a lot from the USA to Ghana and Delta always requests you show credit card for locations like Ghana with reputations for fraud. ...
Augustine of Hippo's user avatar
16 votes

Flights booked and tickets issued but no charge on my bank account?

That is one of the problems of booking with a consolidator. If you have the airline booking code (6 characters), you can log on to the airline and see the booking there. Alternatively, many airlines ...
Aganju's user avatar
  • 28.7k
14 votes

Travel agent didn't append MR to my name and my name ends in MS. This caused my first name to be put as Ms on ticket

As Doc described in his excellent answer, This will almost certainly not cause you any issues But if you are still nervous about this, you can call the travel agent and ask them to add the MR ...
CompuChip's user avatar
  • 668
13 votes

Expedia charged my card even though the "Reserve Now, Pay At Property" option was selected

It is likely a reservation and not a payment and they will likely not make it into a payment. This is a way to make sure that your credit card works. I often have a reservation against my credit card ...
Willeke's user avatar
  • 62.6k
12 votes

Who should I go after (Expedia, Finnair or Bangkok Airlines) for a missed flight?

If it was a split ticket, your only option is probably travel insurance. Many policies will cover the cost of a new ticket in the event of a missed departure up to EUR 500-800, often at zero excess. ...
Crazymoomin's user avatar
  • 1,278
12 votes

We have confirmation for a room but hotel shows Expedia cancelled it

Expedia customer service hasn't been very helpful to you, but I would suggest you continue to call and email, asking for managers or higher ups. Generally staff will attempt to dismiss the issues, but ...
Uciebila's user avatar
  • 9,695
11 votes

Travel agent didn't append MR to my name and my name ends in MS. This caused my first name to be put as Ms on ticket

I think depending on the departure locale, this can definitely cause you problems checking in. For instance, if you are departing from a busy airport in India such as Mumbai, you may not gain entry to ...
Douglas Held's user avatar
  • 1,826
11 votes
Accepted

Expedia charged my card even though the "Reserve Now, Pay At Property" option was selected

When you make a card payment, there are two different operations which take place: authorisation and actual charge. In most circumstances, there’s an authorisation at the time of purchase (that’s when ...
jcaron's user avatar
  • 89.8k
10 votes

Booking honeymoon before name change

What appears to be an official UK government web site has a form for getting a (post-dated) passport in your new name up to three months before the ceremony. The person who will conduct the ceremony ...
Andrew Lazarus's user avatar
10 votes

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

Expedia buys hotel rooms in bulk from many chains and many individual hotels. They get a good price from the hotel - a really good price - because the hotel gets guaranteed income for that room - and ...
davidbak's user avatar
  • 386
9 votes

Why does the price keep changing after I click on a flight deal in Expedia?

No one can be certain without access to Expedia's logs, but it's likely the lower price was previously available, but has sold out. The answer by @Mark Mayo gives a good summary of the general ...
thelem's user avatar
  • 391
9 votes

Expedia 24 hours cancellation policy if flight departs inside the 24 hour period? Is ChatGPT right?

Is ChatGPT right? Putting your money on something that ChatGPT says is a really bad idea. Expedia's terms of service make no explicit mention of a 24 hour cancelation, so it's certainly not true as ...
Hilmar's user avatar
  • 112k
8 votes
Accepted

Something weird is going on, why is google flights much cheaper?

Expedia and Google work differently, but this has little to do with "secret" information. First of all, the main difference is that Expedia is an online travel agent, while Google Flights is a ...
averell's user avatar
  • 3,957
7 votes

Expedia flight change nightmare

You always have the right to cancel the flight and get a full cash refund. It may take some work to get it since Expedia will probably try to refund in the form of a voucher which has terrible ...
Hilmar's user avatar
  • 112k
6 votes
Accepted

Expedia hotel reservation status - Booked vs. Confirmed?

Looking at Expedia the word 'booked' refers to what you, the customer does, makes a request, and 'confirmed' to what the provider does, acknowledging your request and agreeing to honor it. Of course, ...
Giorgio's user avatar
  • 35.6k
6 votes
Accepted

Can I add my Global Entry (Redress) Number after booking a ticket?

The reason to enter your Global Entry PASSID in the airline's booking system would be so that you can qualify for TSA PreCheck when you depart from the US, with expedited security screening (no taking ...
Nate Eldredge's user avatar
5 votes

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

Just another thing that hasn't been mentioned: when you browse the hotel's own website, they are not competing with anyone else, at least at the same time -- you are already on their website, they ...
Délisson Junio's user avatar
5 votes

Child booking through Expedia shown as adult on Malaysian airlines ticket?

Nobody would care if the ticket lists your daughter as an adult. It might be a problem the other way around (adult listed as a child), but adult fares are always more expensive so the airline wouldn't ...
JonathanReez's user avatar
  • 81.7k
5 votes

Expedia flight change nightmare

Expedia acts as an intermediary and can sell you different kinds of tickets with varying conditions. Commonly though, flights bought on Expedia tend to be single fare tickets from an airline, even if ...
Itai's user avatar
  • 46.3k
4 votes

Who should I go after (Expedia, Finnair or Bangkok Airlines) for a missed flight?

If Expedia sent communications to you from which a reasonable person would conclude that no further action was needed on your part, then they are liable. If Bangkok Airlines failed to properly inform ...
Acccumulation's user avatar

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