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166 votes
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What are these chair-like things in hotels?

These are for placing your luggage (presumably a suitcase) on. Easier to reach than if it's on the floor and you won't have to put it on the bed.
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  • 1,198
147 votes
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How do I insist that American hotels accept my employer's credit card for payment, instead of asking for personal credit card upon check-in?

The problem here is not the corporate credit card, but that you're trying to do this without a physical card. A credit card number is good enough to make a reservation, which is why the phone call ...
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  • 99.3k
146 votes
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Should I not use double things in a double room if I have booked it as a single guest?

Being a supervisor at a well known 3/4 star hotel I speak from experience. If a consumable/expendable amenity has been provided in your room, it is yours. This includes personal care products, snacks,...
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127 votes
Accepted

My hotel "blocked" 5,000 dollars when I arrived and now is taking again the money

It is usual for hotels to put a 'block' (a deposit) on your payment card for the total amount, plus some estimated incidentials. On a credit card, this has little consequences (unless you are maxed ...
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  • 27.5k
117 votes

My hotel "blocked" 5,000 dollars when I arrived and now is taking again the money

I'm going to disagree with the other answers here, and state that the hotel didn't follow the correct procedure for charging your card, which is what has caused your problem. When you checked in, the ...
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  • 106k
117 votes
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Hotel booking: Why is Agoda much cheaper than booking.com?

Booking.com uses the Agency model, this means the website is a place where hotels list their offers and booking.com gets a commission with every booking done through their website. On the other hand, ...
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114 votes
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How to cope with too slow Wi-Fi at hotel?

At first, I thought it would be sort of difficult to answer this. The only options are hotel WiFi and 4G/LTE, and it's not always easy to do much about the speed of those. (Except for the fact that ...
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  • 15.6k
110 votes

What are these chair-like things in hotels?

As mentioned, they are for luggage. They are also typically required to receive a certain star rating by the different companies that release star ratings. For example, the catalogue of criteria for ...
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  • 781
104 votes

Is there a reason for heavy doors in hotels?

They're fire doors. They have a fire rating, that describes how long they can survive a fire burning on either side of them. This fire rating means a fire in a room will give safe passage in the ...
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95 votes
Accepted

Host telling me to cancel my booking in exchange for a discount?

Part of the host's contract with booking.com is that booking.com will take a commission fee of 10-25% out of each booking made through them. So if you cancel your booking.com reservation and pay the ...
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94 votes
Accepted

What is a "French bed room" in German hotel terminology?

German double beds are usually equipped with two mattresses. A 'French bed' (französisches Bett), on the other hand, is a bed wide enough for two persons, but equipped only with one mattress. They ...
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93 votes
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How to avoid hotels with bellhops in the USA

You don't need to worry about this. Bellhops are always optional. Usually when you check in at a place with bellhops, (and they really only exist in higher end hotels), a bellhop will approach you ...
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  • 57.9k
89 votes
Accepted

Why do some hotels ask you to leave the key at the reception when you go out to come back later?

I have encountered this practice in the past as well. Once I actually talked to them about the reason for it. In that particular hotel, this was encouraged, but not required. They explained that ...
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  • 13k
85 votes
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Why would you cancel a non-refundable hotel reservation?

Etiquette generally demands that if you reserve something you're not going to make use of, it's polite to cancel your reservation. Even if you can't summon any desire to be nice to the hotel's owners ...
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  • 84.6k
78 votes

How is it possible for a hotel to have Wifi but no internet access?

I think that the websites are confusing terms. I have also seen this on AirBnb where places have separate checks for WiFi and Internet. I think that what they actually mean is: WiFi - non-wired ...
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  • 12k
76 votes
Accepted

What is the purpose of this cloth in hotel?

A bed runner is a small, long piece of decorated cloth used to enhance the appearance of an otherwise plain bed. While some prefer the look solely for aesthetic reasons and would choose it even if it ...
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  • 2,044
74 votes

How does Expedia manage to sell a room significantly cheaper than the hotel itself?

The last time I booked a room with a seemingly ridiculous discount rate from Expedia, I think it was around 85%, I asked the hotel manager how the hotel manages to operate with so low income. Expedia ...
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74 votes

Why don't hotels offer (at least) 1 kitchen bookable by any guest?

The premise of this question is flawed. A hotel room is pretty much defined as a place to sleep, and not much else. Once you add in a kitchen, you've moved from "hotel room" to serviced apartment (...
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  • 99.3k
72 votes

Why do Hilton Garden Inns have color printers guests can use freely, but more upscale hotels offer just free black white printing?

More often than not, the more you pay for a hotel, the more you pay for amenities. If you stay at a $30/night hostel in Singapore, they often provide a simple but free breakfast. If you fork out $...
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  • 99.3k
68 votes
Accepted

What kind of things can you take from a hotel?

Taking Complimentaries Home I would say that it all boils down to how cheap you want to look, in the eyes of the hotel management. If you don't care, and probably you shouldn't, then there are some ...
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  • 51.7k
68 votes
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Why do hotels often not allow you to swim after dark?

This reddit thread has some reasons, some of the primary ones being: Noise. Especially with an outdoor pool, nobody wants other guests at the pool disturbing their sleep, and rooms often overlook the ...
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  • 84.6k
67 votes
Accepted

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

If hotel is cancelling, you will get refund. Since hotel said that they didn't charge, you have two things to do. Contact booking site, hotels.com and explain the situation and ask them to reverse ...
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  • 7,520
63 votes

How to avoid hotels with bellhops in the USA

I've only seen them in higher-end hotels. I don't understand why it will/should scare people away. It is good customer service, and some people like that. IMO, bellhops and porters are really useful ...
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  • 14.1k
61 votes

In US hotels, what happens if you skip checkout and just leave the hotel?

At many hotels, particularly those affiliated with major chains, it's perfectly fine. It's common for such hotels to leave a copy of your bill under your door sometime during your last night (they'll ...
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  • 84.6k
60 votes
Accepted

Does everyone in a party need to be 62 or over to qualify for the Marriott senior discount?

That description seemed ambiguous to me too, so I called the phone number on the Marriott Senior Discount information page. The representative told me that as long as one person is 62 or over, the ...
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59 votes

Cooking inside a hotel room

The simple answer is, no, this won't be allowed in any normal hotel-hotel. Very simply, use holidayrentals.co.uk or airBnB.com to rent a "gite" instead. You'll save more money and it will be far more ...
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  • 7,198

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