85 votes
Accepted

Why would you cancel a non-refundable hotel reservation?

Etiquette generally demands that if you reserve something you're not going to make use of, it's polite to cancel your reservation. Even if you can't summon any desire to be nice to the hotel's owners ...
Zach Lipton's user avatar
  • 86.3k
84 votes

WOW air has ceased operation, can I get my tickets refunded?

Do not assume your money is lost, contact your payment card issuer at once. Regardless of debit vs credit, you should always contact the bank and let them tell you if it is possible to get your ...
user71659's user avatar
  • 3,101
67 votes

What's going to happen to my booked AirBerlin flight now that they've gone bankrupt?

Called AirBerlin. They're saying that at the moment they are expecting all flights within the next 3 months to operate normally and that I should check back in one week to get an update about possible ...
Tal Bronfer's user avatar
67 votes

Should I bother cancelling if the traveller is planning not to show up for a flight?

Non-refundable doesn't mean what you seem to assume - it does not mean that the money is lost. It means that you don't get it back. That might seem an irrelevant difference, but often it is not - you ...
Aganju's user avatar
  • 28.6k
67 votes
Accepted

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

If hotel is cancelling, you will get refund. Since hotel said that they didn't charge, you have two things to do. Contact booking site, hotels.com and explain the situation and ask them to reverse ...
Anish Sheela's user avatar
  • 14.4k
61 votes
Accepted

Why is Lufthansa cancelling flights to India?

Answer on Indian Express (mirror): In a fallout between authorities in India and its air-bubble partner Germany, the European country’s national carrier Lufthansa said Tuesday it will have to cancel ...
Franck Dernoncourt's user avatar
59 votes
Accepted

How should a traveller report that his/her (reserved) accommodation is refused by the proprietor on booking.com?

This is probably some sort of scam, though probably a mild one. First check that the person who contacted you knows the details of your accommodation. If so they probably are the property owner. The ...
DJClayworth's user avatar
  • 66.6k
56 votes
Accepted

United Airlines cancelled my flight less than 24 hours after I booked it via Expedia - what are my options?

Reluctant as I am to edit an answer after it's been upvoted, some parts of this were not entirely correct and I've changed them. If you voted this up and now don't want to, feel free to retract your ...
DJClayworth's user avatar
  • 66.6k
51 votes
Accepted

What’s the point of flight ticket cancellation charges?

A cancellation implies a refund, and the fee eats into that. It's really that simple. The only reason to bother cancelling a ticket is that you want you money back. (Possibly only the airport charges ...
TooTea's user avatar
  • 5,472
47 votes
Accepted

Can a hotel cancel a confirmed reservation?

Can a hotel cancel a confirmed reservation? Yes. The best you can do is report to booking.com and hope they get them to honor the original amount. This behavior is unfair however hotels and airlines ...
Augustine of Hippo's user avatar
47 votes
Accepted

Refunding the ticket, not the value of the ticket

The exact details can depend on the tickets you've purchased, but as a general rule British Airways has 4 types of ticket based on age : Infant (below 2 years) WITHOUT a seat. 10% of the standard ...
Doc's user avatar
  • 122k
45 votes

Airline messed up my upcoming connection, travel agent wants to charge fees for rebooking. What to do?

What can I do? Not much. FlightNetworks clearly states in the terms and conditions that you need to pay a rebooking fee in case the airline cancels. Timetable changes and cancellation by airlines: ...
Hilmar's user avatar
  • 101k
42 votes

Seeking Advice on False Booking and Unreasonable Cancellation Fee

If you are referencing seascanner.com, on the booking request page for some cruise I randomly selected I see this: It also includes a link to more details about the booking process: Booking process ...
jcaron's user avatar
  • 78.2k
41 votes

Suddenly it's announced that my train won't go to my destination, is my Sparpreis ticket valid?

TL;DR: Your ticket is still valid and you can take any connection to your destination (and it is not relevant if you booked a SuperSparpreis, Sparpreis or Flexpreis ticket) if your train/connection is ...
tallistroan's user avatar
41 votes

Why would you cancel a non-refundable hotel reservation?

I cancel just in case the hotel or booking agency refunds me anyway — it happens. I have cancelled a non-refundable hotel booking twice. In one case, I had booked through the hotel website. I ...
gerrit's user avatar
  • 56.9k
41 votes
Accepted

KLM canceled a flight from China back to Europe that we had already requested a refund for. Are we entitled to compensation or just refund?

The airline did NOT cancel your flight. They cancelled a flight that you were not booked on at the time of the cancellation. It is as simple as this. You were not booked on the flight, so you are ...
Doc's user avatar
  • 122k
40 votes
Accepted

I bought a flight ticket, but now I have a health issue which specifically forbids me to take flights. Can I get a full refund?

The conditions of carriage for your ticket do not include a provision for a refund in this case. Though there is a provision (3.2.1.3) to extend the validity of your tickets if you can't travel due to ...
Zach Lipton's user avatar
  • 86.3k
40 votes

Why would an Airbnb host ask me to cancel my request to book their Airbnb, instead of declining that request themselves?

Yes, if a guest makes a reservation request or a reservation, there are potential penalties for an Airbnb host declining or cancelling it: [W]hen Hosts cancel on guests for preventable reasons—like ...
travelgasm's user avatar
  • 4,594
38 votes

Should I bother cancelling if the traveller is planning not to show up for a flight?

Yes, cancel the ticket, especially since it's someone else's money that bought it. Cancelling requires no more than a few minutes of your time, perhaps less time than you needed to post this question,...
phoog's user avatar
  • 134k
38 votes
Accepted

Can I receive a refund for a Ryan Air ticket that can't be used because of the next flight being cancelled?

Can I claim a refund for the unused flight City A to City B, based on the cancellation of the flight City B to City C? If yes, Generally no. Each itinerary is a different contract and they are not ...
Hilmar's user avatar
  • 101k
37 votes
Accepted

What happens if I no-show on a multiple person flight booking?

Nothing happens. Your friends fly, you forfeit your ticket.
lambshaanxy's user avatar
  • 99.4k
36 votes
Accepted

Are the ferries in Scottish islands reliable?

In general: usually the ferries are very reliable, but cancellations do sometimes happen. I've only once had to deal with a cancellation in the last couple of years of holidaying around the islands, ...
Andrew is gone's user avatar
33 votes

Can a hotel cancel a confirmed reservation?

The booking.com terms and conditions state, in part: Obvious errors and mistakes (including misprints) are not binding. All special offers and promotions are marked as such. If they are not labeled ...
Michael Hampton's user avatar
31 votes

What's going to happen to my booked AirBerlin flight now that they've gone bankrupt?

Unfortunately, I would not give a dime on anything which a call center agent tells you now or in a week from now. On the other hand, legally, you don't have too many options unless you did not just ...
TorstenS's user avatar
  • 1,425
28 votes

Are flights from London to Bucharest for real? COVID-19

FlightAware showed me out of the last week, only one Ryanair flight flew from Stansted to Bucharest. Everything else from all three major London airports, including those Wizz Air flights, was ...
Michael Hampton's user avatar
27 votes

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

If you bought the ticket using a debit/credit card, the easiest way of solving the situation is to file a chargeback with your bank, stating that you did not receive the product you've paid for and ...
JonathanReez's user avatar
  • 83.5k
27 votes

WOW air has ceased operation, can I get my tickets refunded?

You may lose your money, or some of it, if the company goes bankrupt, which seems likely. According to the Guardian, the airline has suggested that credit card customers check with their card issuers ...
phoog's user avatar
  • 134k
27 votes

AirBnB: cancel confirmed booking with low price as a host

I then messaged this new guest immediately again, explained the situation, apologised, said that I cannot host them with this current price, and politely asked them to consider cancelling. If a guest ...
Franck Dernoncourt's user avatar

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