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19 votes

Was I denied boarding incorrectly by TUI to the USA from Birmingham UK due to visa issues

TUI was certainly wrong if they declined to send your advance passenger information (API) to Customs and Border Protection because of the team leader's incorrect belief that you could not use your ...
phoog's user avatar
  • 140k
8 votes

I can't print my return boarding passes using the TUI website, how should I proceed?

With many airlines, online check in opens a set time before the scheduled departure time. For TUI UK, check in opens 48 hours before departure. According to tui.co.uk: If you're flying with TUI, ...
JJJ's user avatar
  • 3,199
6 votes

where are my return boarding passes

When is your return flight? According to this TUI webpage, you can check in 14 days before your flight: WHEN CAN I CHECK IN ONLINE? If you're flying with TUI, online check-in opens 14 days before ...
DavidRecallsMonica's user avatar
3 votes

I can't print my return boarding passes using the TUI website, how should I proceed?

In general I would expect that you can only print boarding passes for a flight that you have checked into. It sounds like that you have checked into th outbound flight, and hence you can print ...
Peter M's user avatar
  • 15.8k
2 votes

What time did TOM4656 land on 18 Jan 2020?

Services like Flighaware or Flighradar may have some historical data. BTW, I checked TOM4656 and according to fligtaware it took off with 54 minute delay and landed on 12:20 on Jan 18
rvs's user avatar
  • 576
2 votes

Is TUI Premium Economy’s baggage offloaded first?

There’s no way to guess and you can’t give an answer for every situation. It’s a hit and miss. In theory, you should be given a priority luggage tag and your bags should be offloaded first. Depends ...
Xnero's user avatar
  • 19.9k
1 vote
Accepted

Passenger with two family names - Dominican Republic entry form

Answering my own question: No reply from the e-ticket support team after three days (it may have disappeared into my junk mail filter). Meantime I’ve spoken to the Tui Help team three times, getting a ...
Traveller's user avatar
  • 37.3k
1 vote

Online check-in for Tui flight to Reus Airport (Costa Dorada)

From https://www.tui.co.uk/destinations/faq/when-does-online-check-in-open?catId=261&subcatId=319&docId=1155 If you're flying with TUI, online check-in opens 14 days before your flight takes ...
CMaster's user avatar
  • 13.1k
1 vote
Accepted

Travel advice back to UK from Jamaica after covid-19 outbreak

Does this mean or is there an indirect signals that UK government would be closing borders for all affected countries soon? No, it means that due to Jamaica's restrictions there may be less planes ...
Mark Johnson's user avatar
  • 30.3k

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