80 votes
Accepted

I was denied boarding due to outdated information on passport validity? What to do?

Check-in staff go by Timatic, which is based on information provided to IATA by local immigration authorities. They won't change their mind even if you call an embassy in front of them. Unfortunately ...
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  • 72.9k
79 votes

Can I refuse to choose seats with additional cost at check-in time?

I got their reply on twitter: You will be able to check in at the airport. My colleagues will assign you a seat for free As to whether or not a check in fee will be added the answer is no: with ...
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60 votes
Accepted

Why does Turkish Airlines want me to cancel my flight when I check-in?

I don't think they actually want you to cancel. It's probably a website error. Normally you'd expect "cancel flight" to be displayed as one option in addition to "check in", "change flight", etc, ...
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47 votes
Accepted

Can I refuse to choose seats with additional cost at check-in time?

To answer more generally: If the flight is covered by the EU Flight Compensation Regulation (all Eurowings flights are so), the airline is not allowed to charge the passenger for an upgrade in this ...
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46 votes

Why does one often have to check in extra early, i.e. 3-4 hours early, before the flight departure for (covid-19) repatriation flights?

The additional check in time is needed for all the extra paperwork. Repatriation flights are organized and approved by governments to help return citizens to their country of origin. They can't let ...
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  • 2,435
42 votes
Accepted

Is there any advantage to checking in for a flight before going to the airport?

Well, it'll depend, but yes, there are certainly advantages. Often airlines have bag drop only, if you've checked in online. They'll still check your ID, but it saves you lining up with all the ...
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  • 156k
40 votes

What is the purpose of check-in before flying?

It's how the airline gets paid for the flight. At check in, the airline receives the relevant flight coupon(s) from the ticket or electronic ticket. The coupon, whether paper or electronic, is needed ...
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  • 36.5k
36 votes

Are travel agents required to pass on any phone calls they receive from the airline?

Travel agents are normally required to inform you of changes to material circumstances. Those would be things like: change of flight time, change of seats, change of airports, change of layovers, ...
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  • 78.9k
36 votes
Accepted

Can I accompany my mother-in-law until getting boarding passes at Heathrow?

Yes, you absolutely can. At Heathrow they do not check if you are traveler or not until the time you reach the secured departures area through the security gates. That obviously is after the check-in ...
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  • 32.5k
35 votes
Accepted

Do I really have to pay for seat selection in online check-in of Pegasus Airlines?

Yes, you do, and sitting next to your friends and family is explicitly listed as a reason to do it. For what it's worth, this is fairly common for low-cost carriers.
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  • 99.3k
32 votes
Accepted

What is the "Applicable country" field on the Icelandair check-in form?

After chatting with Icelandair representative, applicable country in this field means that to which country you have the visa to, in this case is USA, therefore I should put USA.
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30 votes
Accepted

What's the point of checking in several days before a flight?

One big one: Many airlines use time of check in as a tie-breaker when it comes to issuing upgrades or clearing stand by lists. Source: worked at an airline, and quora.
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  • 156k
28 votes

Flying Ryanair from Germany, how do I check in for a flight if my passport was stolen?

I can't find anything about emergency travel documents in their Ts&Cs, but I've found this relevant exchange from Ryanair's official twitter account: Ann ‏@ann_nguyen1 16 Jul 2015 @Ryanair ...
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  • 6,497
26 votes
Accepted

"Do not board" message at the airport check-in?

The CBP/TSA have recommendations from both their own and external parties about certain individuals for whatever reasons - innocuous, cautionary or other, indicating that their recommendation is that ...
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  • 156k
26 votes

What's the point of checking in several days before a flight?

Perhaps not really of benefit to the smartphone generation, but being able to check in 10 days in advance may allow many customers to check in for both outward and return flights at the same time. One ...
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  • 439
25 votes
Accepted

Why didn't the check-in agent recognize my long term visa?

Humans are fallible. Even the ones that are meant to be well trained. I spent years in America on a visa that nobody recognised because there are so few in circulation (E3). I almost got arrested at ...
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24 votes

Why does one often have to check in extra early, i.e. 3-4 hours early, before the flight departure for (covid-19) repatriation flights?

In addition to jcklopp's excellent answer, the other reason they want you there early is that they absolutely do not want you to miss this flight. Repatriation flights are "last chance" flights, and ...
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  • 57.9k
24 votes

Why are there separate check-ins for flights to Israel?

Security. There have been multiple incidents of flights to Israel bring targeted by terrorists, e.g hijacking, a missile attack and more. Attacks on Israeli or Jewish targets worldwide have occurred ...
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  • 3,759
23 votes
Accepted

Does Lufthansa allow you to choose seats for free during checking-in online?

Seat selection information is available on Lufthansa's site here. Free seat selection during check-in You may, of course, choose any of the remaining seats free of charge as soon as check-in ...
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  • 28.2k
23 votes
Accepted

Do I need to fly with passport when API is required?

Wherever it asks for your "passport number", just put in your ID card number instead. "Passport number" is a generic term, which really means "travel document number". So don't take it too literally. ...
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  • 72.9k
23 votes
Accepted

Can I pack a gas engine in my check-in luggage

Surprisingly, there's logic in forbidden items in checked in luggage: is it going to endanger the aircraft? Is it corrosive, explosive, flammable in other words. They don't really care about anything ...
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  • 53k
21 votes
Accepted

What checkin and checkout date to pick when arriving/leaving after midnight?

If you want to get into a hotel room before 12:30pm on the 13th, you will have to request 12th Feb and tell the hotel it's a late check-in. Because they say that check-in only goes until 22:30 (10:...
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  • 7,811
21 votes

How to combine multiple bags into a single checked item?

You can read in https://travel.stackexchange.com/a/42030/4188 I was offered a giant, durable, resealable (great for security checks), clear plastic bag, similar to a trash bag but thicker, with the ...
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  • 53k
21 votes

After checking in online, how do I know whether I need to go show my passport at airport check-in?

If you have a boarding pass (whether that was obtained via online check-in or via a kiosk at the airport), then you can skip the check-in counter completely and head straight to security/immigration. ...
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  • 106k
20 votes
Accepted

Will a self service check-in machine know that I have connecting flights and transfer my luggage?

If it's a single booking, your bags will automatically checked through to your final destination. You should be getting the boarding passes of both flights in Hamburg from the Kiosk and the baggage ...
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  • 62.3k
20 votes

Clearing TSA at JFK for international flight

If the airline will provide you with a boarding pass that you can print on your home printer, you can use it to pass through security. You can also generally display such a pass on a phone or other ...
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  • 116k
19 votes

What is the purpose of check-in before flying?

Originally, checking in indicated (as you say) that a passenger was at an airport (possibly a different airport in the case of connecting flights) and gave the airline a better sense of who was going ...
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  • 3,670
19 votes
Accepted

For UK/USA bound flights, are details entered during online check-in, such as date of birth or passport number ever checked by airlines/immigration?

Is passenger information (as entered during online check-in) other than name and visa ever validated by airlines? For US/UK flights the information you entered during online check-in seem to be ...
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  • 21.6k
19 votes

Is there anything stopping me from checking into my flight twice?

Have done this so many times, with many, many airlines. I often check in online in case I'm delayed by traffic etc, at least I've bought myself some time - but if I get there on time, I too like to ...
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  • 156k

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