Recently I had a long delay on a flight. As per the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 , this entitles me to compensation by the airline.
Within what time frame should this compensation be delivered? It has now been well over two months since I originally requested the compensation.
For other circumstances, such as for re-routing or downgrading, it appears to stipulate that the reimbursement should be payed within seven days:
Right to reimbursement or re-routing states
reimbursement within seven days, ....
Furthermore, as I originally intended to use the compensation for my next flight I opted for the 'voucher' option, which was worth 150% of the compensation amount for flights with the same airline. In my interpretation of the following, this does not change anything in relation to the time frame in which the compensation should be given.
The compensation referred to in paragraph 1 shall be paid in cash, by electronic bank transfer, bank orders or bank cheques or, with the signed agreement of the passenger, in travel vouchers and/or other services.
So, what is the timeframe in which the compensation should be issues?