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Questions tagged [ec261]

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13
votes
1answer
215 views

Airline lies about reasons for technical problems to avoid compensation

Our flight from Europe to South America with a European Airline was cancelled on the 4-5 hours prior to departure due to "technical problems" and we had to take the next flight 24 hours later. ...
6
votes
3answers
148 views

EU flight delay compensation for multi-leg trip

I have a question about compensation under EU laws for my flight. We booked tickets from Venice to Lima with Air Canada. We had two layovers, first in Brussels and second in Montreal. Our first two ...
2
votes
0answers
43 views

EC261 refund right with respect to one leg

In the case of the flight cancellation, EC261 requires airlines to give passengers the choice of: re-routing later rerouting at the passenger's convenience a refund of the ticket In case of ...
1
vote
1answer
48 views

UK visa application requirements, family of EU citizen [closed]

I am citizen of Pakistan, and I've been living in Belgium for 4 years. I hold a permanent resident card, Family member of an EU Citizen. My husband (he is a Belgian citizen), our sons (Belgian ...
19
votes
1answer
2k views

Can an airline separate a minor from his/her legal guardian?

I recently witnessed an airline (EasyJet, in case the terms and conditions are relevant) separating a 17-year-old from their parent. From what I could tell, they were willing to be jointly denied ...
6
votes
1answer
457 views

CEDR EasyJet Complaint worth it? [closed]

I recently raised an EU261 cancellation claim against EasyJet for a flight from Bristol to Prague that was cancelled. I was only going to Prague for the weekend and the next available EasyJet flight ...
4
votes
2answers
1k views

Claiming for EC261 Compensation - Booked alternative flight

I was due to travel with easyJet (in July 2017) but my flight was delayed once I arrived at the airport. The flight eventually departed 6 hours late - easyJet confirmed the delay was 6 hours and 7 ...
7
votes
4answers
434 views

Delay compensation for multi-legged flight

If I was on a flight from India to England via Kuwait, and the India -> Kuwait leg is delayed (by 5 hours), causing the Kuwait -> England leg to be delayed by 24 hours, is compensation still payable? ...