on 14th March I had a ticket for Frankfurt-Barcelona with FLiXBUS, where the departure time would have been around 3pm and I would have arrived in Barcelona on the 15th March around 9pm. Now, I got a voucher from FLiXBUS because I cancelled the trip myself, but I am now reaching out to the Customer Service Team because I would like to get my money back instead of a voucher.
However, I just searched on Wikipedia and on the FAQ of this site about travel restrictions, but as far as I get it, I would have been able to cross the two relevant borders (Germany-France, France-Spain), right?
What I found is that Spain closed its borders on the 16th/17th March, Germany closed its borders later, as far I know, but I didn't find any information on France so far. Because if France hasn't closed its border yet, then of course I cannot get my money back, then FLiXBUS could have offered its service and so I don't think I have a right to get my money back instead of a voucher.