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I've claimed a few flights with Delta. All seem to have gone through easily, except for a TIJ-MEX-HAV flight. I emailed them the details separately, and they said they've put them through manually.

After a few days, both show up (business) and the TIJ-MEX leg has points credited, but not the MEX-HAV leg. Is this a America-Cuba relations thing, or just a Delta mistake?

(I know I can email them and ask, but I like to know what I'm talking about before I contact them)

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If you look through Delta's SkyMiles partner rules for Aeromexico, they state that flights to/from Havana do not earn miles.

http://www.delta.com/content/www/en_US/skymiles/earn-miles/earn-miles-with-partners/airlines/aeromexico.html

No idea why, but likely due to US trade restrictions against Cuba.

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  • Ah, well found. That's kinda crummy, but ah well. Thanks!
    – Mark Mayo
    Commented Nov 2, 2015 at 10:26
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    @MarkMayo With the recent restoration of diplomatic relations between the US and Cuba, that part of Delta's agreement with Aeromexico may well be renegotiated in the next few months, but it's probably not a high priority for Delta, who if anything are likely to be working on their own service to Cuba.
    – choster
    Commented Nov 2, 2015 at 16:42
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    @choster sadly that doesn't help get me my points from June (sob) ;)
    – Mark Mayo
    Commented Nov 2, 2015 at 22:17

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