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Questions tagged [aeromexico]

Aerovías de México, S.A. de C.V. , known as Aeroméxico, with its main base at Mexico City International Airport is the flag carrier airline of Mexico.

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Getting AeroMexico to honor vouchers

I have two vouchers from AM, each good for a roundtrip flight to or from Mexico City. They expire March 1. AeroMexico says they can be redeemed by email or through an agent (there is no way to redeem ...
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1answer
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Do I collect bags at MEX when flying LHR–MEX–CUN?

I'm flying with Aeromexico on a single booking London Heathrow–Mexico City–Cancún. Will I need to collect my bags at Mexico City? (I'm a UK citizen, if that makes any difference.)
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2answers
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Can anyone actually parse Aeromexico's excess baggage policy?

Trying to determine how much I'd pay for 2 bags for a roundtrip YVR -> SCL flight, connecting in Mexico City. My online itinerary just says "no info" for each bag, and gives this link which at least ...
5
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1answer
297 views

Codeshare flight by non-EU airline. Am I able to claim delay compensation?

I was on a codeshare flight from Mexico City to Barcelona with a layover in Paris. The flight from Mexico City to Paris was operated by Aeroméxico and the flight from Paris to Barcelona was operated ...
3
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1answer
392 views

When Aeromexico's site suggests economy is “sold out” on all their flights between Mexico and China or Japan, does it really mean “sold out”?

A few months ago I learned that Aeromexico has direct flights between Tijuana and both Tokyo and Shanghai. But now I'm hunting around on their site and several flight search engines and can't find ...
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1answer
348 views

Does Delta give SkyMiles credit for Aero Mexico flights to Cuba?

I've claimed a few flights with Delta. All seem to have gone through easily, except for a TIJ-MEX-HAV flight. I emailed them the details separately, and they said they've put them through manually. ...
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2answers
350 views

Cardboard boxes on AeroMexico

I am going from San Jose Costa Rica to Mexico City for a few days. I want to buy some talavera tiles and planters. Will I be able to ship them as checked baggage in a cardboard box with Aeromexico? ...