How do I convince Swissport (at Boston Logan airport) to let me look for my lost bags? (Swissport handles baggage at Boston).
I checked in 3 bags for a multi-hop flight to Boston from Europe using different airlines (SPU > FCO > LIS > BOS, on OU then TAP if you must have details).
My connection FCO > LIS was cancelled by TAP, I was rebooked onto FCO > BOS on Delta.
A TAP agent at FCO removed the tag receipts from my passport (don't know why - I didn't notice till I got to Boston).
Without the tag numbers Delta says they have no way to track my bags.
I suspect the bags are already in Boston (with Swissport, who runs international baggage services at BOS), since they were tagged for BOS a week ago, but Swissport refuses to let me look at the bags they have unless I have the tag numbers. (The bags do have luggage tags with my name and work address.)
What can I do to get the bags? It has been a week now.