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Mark Mayo
Mark Mayo
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I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 03:00 - flight from TFS to BCN arriving at 07:15, next 21.07.2018 11:20 - flight from BCN to OLB, arriving at 12:45.

I received an email from Vueling stating the following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70 km).
  2. Date and time of leg 1 changed to 20.07.2018 20:25 - 21.07.2018 00:40.

So now I'm going to have almost 11-hour layover instead of 4 hours, besides difficulties getting to another airport.

Am I entitled to any compensation regarding the change of airports, and am I entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept the alternative route or get a full refund?

Thank you.

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 03:00 - flight from TFS to BCN arriving at 07:15, next 21.07.2018 11:20 - flight from BCN to OLB, arriving at 12:45.

I received an email from Vueling stating the following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70 km).
  2. Date and time of leg 1 changed to 20.07.2018 20:25 - 21.07.2018 00:40.

So now I'm going to have almost 11-hour layover instead of 4 hours, besides difficulties getting to another airport.

Am I entitled to any compensation regarding the change of airports, and am I entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept the alternative route or get a full refund?

Thank you.

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 03:00 - flight from TFS to BCN arriving at 07:15, next 21.07.2018 11:20 - flight from BCN to OLB, arriving at 12:45.

I received an email from Vueling stating the following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70 km).
  2. Date and time of leg 1 changed to 20.07.2018 20:25 - 21.07.2018 00:40.

So now I'm going to have almost 11-hour layover instead of 4 hours, besides difficulties getting to another airport.

Am I entitled to any compensation regarding the change of airports, and am I entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept the alternative route or get a full refund?

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user67108
user67108

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 0300am03:00 - flight from TFS to BCN arriving at 0715am07:15, next 21.07.2018 1120am11:20 - flight from BCN to OLB, arriving at 1245pm12:45.

Now iI received an email from Vueling stating the following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70km70 km).
  2. Date/time and time of leg 1 changed to 20.07.2018 2025pm20:25 - 21.07.2018 0040am00:40.

So now i'mI'm going to have almost 11hr11-hour layover instead of 4hr4 hours, besides difficulties getting to another airport.

The question is - am iAm I entitled to any compensation regarding the change of the originairports, and am iI entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept the alternative route or get a full refund?

Thank you, Kind regards, Slava.

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 0300am - flight from TFS to BCN arriving at 0715am, next 21.07.2018 1120am - flight from BCN to OLB, arriving at 1245pm.

Now i received email from Vueling stating following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70km).
  2. Date/time of leg 1 changed to 20.07.2018 2025pm - 21.07.2018 0040am.

So now i'm going to have almost 11hr layover instead of 4hr, besides difficulties getting to another airport.

The question is - am i entitled to any compensation regarding change of the origin, and am i entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept alternative route or get full refund?

Thank you, Kind regards, Slava

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 03:00 - flight from TFS to BCN arriving at 07:15, next 21.07.2018 11:20 - flight from BCN to OLB, arriving at 12:45.

I received an email from Vueling stating the following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70 km).
  2. Date and time of leg 1 changed to 20.07.2018 20:25 - 21.07.2018 00:40.

So now I'm going to have almost 11-hour layover instead of 4 hours, besides difficulties getting to another airport.

Am I entitled to any compensation regarding the change of airports, and am I entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept the alternative route or get a full refund?

Thank you.

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Viacheslav Voroshilov
Viacheslav Voroshilov
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Flight itinerary/time/date change

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines.

The itinerary looked like this: 21.07.2018 0300am - flight from TFS to BCN arriving at 0715am, next 21.07.2018 1120am - flight from BCN to OLB, arriving at 1245pm.

Now i received email from Vueling stating following:

  1. Origin airport changed from Tenerife South to Tenerife North (about 70km).
  2. Date/time of leg 1 changed to 20.07.2018 2025pm - 21.07.2018 0040am.

So now i'm going to have almost 11hr layover instead of 4hr, besides difficulties getting to another airport.

The question is - am i entitled to any compensation regarding change of the origin, and am i entitled to have a free hotel / transfer in Barcelona from Vueling, or all my options are either to accept alternative route or get full refund?

Thank you, Kind regards, Slava