Questions tagged [vueling]

Vueling Airlines, S.A. (IATA "VY"), a low-cost carrier headquartered at El Prat de Llobregat, Catalonia, Spain and currently part of IAG.

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What is the procedure in regards the stolen items from a checked-in bag?

I was on a flight from Milan (MXP) to Paris (ORLY) where I checked in two bags. Upon arrival to Paris, I noticed that one of my bags didn't arrive. I reported it immediately and they said it was left ...
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Lost luggage by Vueling, how to claim compensation?

Vueling lost my luggage. I'm trying to claim compensation for everything I had to buy for my whole week without luggage. However I did not find out how. There's a page https://www.vueling.com/en/...
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Vueling baggage check policy

The boarding pass reads: "Your reservation includes a checked bag. Go to the check-in counters to check in your baggage." I took the baggage to the gate instead (my bad, I understand) and ...
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Vueling airline check in

Why Romanian citizens not allowed to do check in online with Vueling? As many times I tried to check-in online I couldn't due nationality. I am EU citizen and Don't understand why.
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Vueling not allowing me to check in online

I’ve got a flight from London to Barcelona coming up and I’ve just tried checking in online but was told that because of my nationality I would have to check in at the airport. I have a EU passport ...
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2 answers
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Online check-in not permitted due to my nationality?

I booked a flight from Vueling recently, and attempted to check-in online. However, I got the following message: The nationality entered is not on the list of countries that allow online check-in. ...
user537349's user avatar
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Should I book with a Vueling flight although its previous flights have been canceled? [closed]

I want to book with Vueling VY7475 flight on the 1st of September. however, its previous record isn't promising, its flight history here shows that all its flights have been canceled last year and ...
Aymen Sekhri's user avatar
12 votes
1 answer
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Compensation for a cancelled flight AND loss of connection

I am trying to find out the amount of the compensation we have the right for. This is mainly due to the fact that googling for flight cancellation and loss of connection is unclear to whether it means ...
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Flight itinerary/time/date change

I have booked a flight from Tenerife South to Olbia via Barcelona recently with Vueling airlines. The itinerary looked like this: 21.07.2018 03:00 - flight from TFS to BCN arriving at 07:15, next 21....
Viacheslav Voroshilov's user avatar
5 votes
1 answer
1k views

Damaged Luggage on Vueling Flight, how can I proceed?

I flight to Italy last Friday and my (Primicia/Branded) luggage was damaged, it costs around 180EUR (R$600). So I walked immediately to Vueling desk and opened a complain, they give me a report and ...
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Which terminal does Vueling use for arrivals in Zurich airport?

I have a friend who freaks a bit with flying and likes to know and plan everything in advance. I tried to help him out but didn't have much success discovering the arriving terminal for Vueling. The ...
nsn's user avatar
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Are we entitled to flight compensation? [closed]

We arrived at Marseilles airport ready to check in and bag drop on our way to Rome. The women at the information desk for Vueling said there was no flight today and it was changed to yesterday, we had ...
James McErlain's user avatar
6 votes
1 answer
545 views

How to book a Vueling ticket with different class fares for outbound and return legs?

I want to book a return ticket on Vueling. The outbound ticket should be in the "basic" class, since I'm not carrying and luggage. But the return ticket should have the "optima" booking class so that ...
Ania David's user avatar
15 votes
2 answers
7k views

Airlines refused Missed Flight Cover 10 minutes after departure

Recently with my 2 friends we've missed the flight from Rome (to another EU city) right at the gate in the following stupid way: arrived at the airport 2-3 hours before the departure (scheduled at 22:...
kenorb's user avatar
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Vueling hand bag rules

I go with Vueling, I am asking about the hand bags. I have the standard bag (20 * 25 * 55 ) bag that I can take with me to the plain, it is 10 KG. I am sure that one is allowed, but I want to ask if ...
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1 answer
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Vueling bags rules when buying extra weight

I am booking on Vueling and have chosen the Optima option, not the Basics one. The Optima option allows me to have 23 kg on a checked bag, but I have two bags, one 27 kg and one 11 kg, and I want to ...
RE RE RE RE's user avatar
3 votes
1 answer
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Can you take a hand luggage and a small bag with Vueling?

RyanAir allows you to take a handluggage and a small bag with you on the plane. The policy for Vueling is less specific. Based on this page - http://www.edreams.com/blog/luggage-restrictions-by-...
Karl Cassar's user avatar
14 votes
1 answer
3k views

Under EU rules, can I receive compensation if my flight was delayed by more than 3 hours but I didn't board it?

Vueling is currently experiencing problems at Barcelona airport, with many flights delayed by several hours. Assuming I'm at the airport and my flight is certainly delayed by more than 3 hours, can I ...
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8 votes
2 answers
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Which airport in Amsterdam is AMS

I am going to Amsterdam on Vueling. On the boarding pass it is written AMS as destination, but I don't know which airport that is. I was planning some trips using http://www.ns.nl/en and that website ...
user2059935's user avatar
5 votes
1 answer
751 views

Transavia and Vueling lugages rules

I am going to Amsterdam to do a job interview, the company bought for me the two tickets to go and come back. I will be using two flights companies, which are Transavia and Vueling. in the boarding ...
user2059935's user avatar
1 vote
1 answer
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Lay over at El Prat Barcelona, luggage and city tour

I am travelling back to my country from Venice, Italy next month, and I have a 8 hour lay over from 11h to 19h at El Prat airport in Barcelona, Spain. My First question : Do the airline company ...
clueless007's user avatar
10 votes
1 answer
2k views

Flight flown + operated by completely different, non-code-share airline?

Yesterday (March 3) I flew Jetstar Pacific 596 from SGN to DAD. The airplane contained markings for vueling.com, the crew was wearing vueling uniforms, and despite being a domestic flight in Vietnam, ...
Kevin Burke's user avatar
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Intra-EU flight cancelled <48 hours from departure, should you be able to ask for rebooking onto a different airline?

A friend of mine is due to be flying to Rome tomorrow, to Fiumicino (FCO) airport. Last week there was a fire there though, badly affecting Terminal 3, so there are understandably some disruptions to ...
Gagravarr's user avatar
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6 votes
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Do I get a free checked-in luggage item on this flight?

Iberia 5981 Operated by VUELING AIRLINES Iberia policy includes free checked-in luggage of 23 kg, while Vueling policy doesn't include free check-in luggage. Do I get a free checked-in luggage item ...
pts's user avatar
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3 votes
2 answers
3k views

How much time do I require to make a connection in Munich airport?

Next month, I need to make a connection in Munich Airport. My flight arrives to Munich at 17:35 (Lufthansa). After that, I want to take a flight that departs at 18:25 (Vueling Airlines) so there is a ...
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