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I have Lufthansa's "Economy Classic" tickets and I can change dates on their website. It's impossible for me to contact their customer service right now.

Does somebody know if I can change the route?

For example, I have round trip NCE-MUC-KBP (Nice to Boryspil) and I want to change it for NCE-FRA-KRK (Nice to Kraków). I've read the conditions on their website but it's not clear and on the site I've found only how to change the date, not the destination.

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    This will only work on the goodwill of Lufthansa since you are not on the original route and thus only through contacting customer support.
    – greyshade
    Commented Jan 6, 2017 at 9:55

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I called to Lufthansa and they told me that itinerary cannot be changed in economy classic. But personally for me it's possible

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    It seems that it's because I use their services a lot and they can offer me something like a gift allowing to make changes
    – E I
    Commented Jan 16, 2017 at 12:50

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