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I'm travelling to Italy from Greece for Christmas. I have a valid Russian Passport and a Permanent residence for EU family member card (which allows me to travel to Schengen countries).

Since Ryanair support wasn't very helpful, I want to know if I need to check-in at the airport to show my card, since online check-in only has an option for my passport.

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    I dont think that is a problem. Just check in as they request. Than take your residence card to the airport, just in case youre requested additional proof youcan be in schengen.
    – nsn
    Commented Nov 21, 2016 at 9:09
  • Is the question about checking in online or showing your travel documents when you get to the airport? You'll probably have to do both: ryanair.com/gb/en/useful-info/help-centre/faq-overview#11-0
    – Louis
    Commented Nov 21, 2016 at 10:10

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Answer

I agree with @nsn's comment - also, Ryanair's approach now is to encourage all passengers to use online check-in.

From Ryanair's check-in policy today:

6.2 All passengers are required to check-in online via https://www.ryanair.com/ and print or download a boarding pass except Business Plus fares which include free airport check-in.


Context

For context, see this Telegraph article from 2009 describing the change to their current online-only policy:

Do I have to check-in online?

From May 1, all new bookings will be required to use online check in, while Ryanair will begin phasing out check-in desks during the summer. Passengers who book tickets before May 1 will still be able to check in at the airport, but from March 19 the fee for airport check in will be doubled to £20 per person per flight, in an effort to persuade passengers to embrace the new system.

Also, the same article (remember, written in 2009) notes the policy change impacted non-EU citizens:

I’m not an EU citizen – can I fly with Ryanair?

Ryanair currently does not allow non-EU citizens and customers with reduced mobility to check-in online. From March 19, the service will be extended to these passengers.

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