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Questions tagged [ryanair]

Irish low-cost airline, whose headquarters is located on the grounds of Dublin Airport.

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1answer
144 views

Ryanair booking: adult marked as child, child marked as adult; problem?

On making ticket payment (ryanair.com online booking), where I need to enter passengers names, I made a mistake: In Child name field I put adult name In Adult name field I put a child name. Child is ...
3
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0answers
76 views

Does ryanair allow an extra bag if bought at the airport shops? [duplicate]

Ryanair luggage policy has recently changed. Before I could take two bags, so if I bought something at the airport I would just put it in my luggage. Since I am now only carrying a small backpack I ...
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1answer
82 views

Prohibited things in Ryanair cabin baggage

Is it allowed to take a small but sharp grater to Ryanair cabin baggage?
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125 views

Cancelling £700 of flights with RyanAir. No refunds. Options?

Regrettably I have to cancel £700 of flights with RyanAir - a 1-way journey for five people (the outgoing journey was booked with an airline who allow refunds) to the UK. RyanAir clearly state that ...
3
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0answers
118 views

My coworker's Ryanair flight has been canceled because a partner is on strike. Can he ask for a refund and/or compensation?

My coworker had a flight scheduled for this afternoon from Brussels to Dublin using Ryanair. However, Aviapartner, one of the 2 companies in charge of ground activities like baggage handling, moving ...
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2answers
127 views

Does Ryanair weigh bags at Stansted for Priority/Plus passengers?

My bags will fit the sizer, that's not a problem. I have two, that's why I went with the Plus fare (and I need to check in too, it's a long winter trip). But I am not sure they won't be over 10kg ...
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0answers
74 views

Can I take my skateboard on Ryanair flight?

I have a Penny skateboard (56 cm long) and I was wondering whether I could add it to my luggage. I will fly Ryanair with hand luggage only; 1 bag will go in the plane hold. Can I put my Penny in there?...
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0answers
125 views

Ryanair refuses to compensate me for alternative travel after flight cancellation

Three days before departure, Ryanair cancelled my outbound flight due to a strike. When I contacted their custumer service (via chat) I was offered a seat on the next flight two days later. That was ...
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0answers
101 views

Ryanair (late 2018) 10kg checked-in baggage dimension

Recently Ryanair added new 10kg checked in baggage option. I have a bag that bigger then their 55x40x20cm cabin policy (something like 60x35x20) so it wouldn't pass as cabin bag. But dimensions for ...
5
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2answers
216 views

Ryanair visa check with two passports

I have a residency of Ukraine and two valid passports. One is an old non-biometric, and the new one biometric. In a few months I have a flight from Ukraine to Germany and from Germany to Morocco with ...
2
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1answer
105 views

Scheduled arrival time on FlightAware doesn't match the one from the carrier. Where should I check if I'm eligible for compensation before applying?

In other questions on this site, it has been suggested to use FlightAware to check by how much a flight was delayed. However, I've noticed that the scheduled arrival time from FlightAware (and ...
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0answers
79 views

EU261: Can I be reimbursed for the taxi ride (at the arrival location) that was necessary for a delay of less than 3 hours?

A couple of weeks ago a Ryanair flight (from Italy to the UK), for which I didn't buy travel insurance, was delayed by about 2h50'. At the time of arrival, since it was late at night and the last ...
3
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2answers
227 views

Ryanair visa checks

I'm going to travel to Amsterdam tomorrow with Ryanair. I'm from Thailand and studying in the UK. So I have my UK student visa and a Schengen visa, which I got from Thailand to travel to the ...
15
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1answer
3k views

Confused about Ryanair cabin bag policy

Here's a quote from the Ryanair website: What you CAN bring on board All passengers are entitled to bring 1 small personal bag on board which must fit under the seat in front of you (35cm x ...
2
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1answer
224 views

Ryanair cabin baggage & MacBook 15"

According to Ryanair policy: What you CAN bring on board All passengers are entitled to bring 1 small personal bag on board which must fit under the seat in front of you (35cm x 20cm x 20cm). ...
6
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1answer
1k views

Can I travel to Milan from Brussels without a passport, only 5 years residence ID?

I am a non-EU Citizen residing in Belgium. Is it possible to fly to Milan from Brussels via Ryanair without a passport, because my passport is expired? I only have a 5-year residence ID.
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0answers
143 views

What are the dimensions of the Ryan Air baggage sizer at Berlin Airport?

Ryan Air has a baggage policy of 55x40x20 which they say is very strict. My bag is 56x35x22. Previous blogs from 2014 showed a picture of the blue metal sizer and someone measured it at 58cm. Ae ...
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4answers
1k views

As of 2018, does Ryanair deny boarding to non-EU passengers who skip the landside visa check?

Ryanair is notorious for requiring that all non-EU passengers go through a visa check at a landside check-in desk before their flight. However, do they actually deny boarding to passengers who ignore ...
8
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1answer
2k views

Are travel agents required to pass on any phone calls they receive from the airline?

I booked my family holiday through a travel agent and my return flight was with Ryanair. In the document I received from the travel agent it stated that if I didn't check in online I "would be charged ...
15
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2answers
5k views

How does the new Ryanair luggage policy work?

The following might sound like a silly question, but I'm totally confused. I haven't flown with Ryanair in at least a year and apparently the luggage policy has changed since then. Previously it was ...
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1answer
113 views

Can I transport fluid in Ryan Air's larger hand luggage?

On here, RyanAir says: Passengers who choose not to purchase ”Priority & 2 Cabin Bags” and arrive at the gate with 2 bags, your second larger bag (10kg weight Dimensions: 55cm x 40cm x 20cm) ...
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4answers
7k views

Lost all my ID documents and money. How to fly home from Spain to Slovakia?

I live in Slovakia and went to Spain for few months, where I lost my wallet with all the documents inside. I got here with RyanAir and would like to go back soon. I only have police report for losing ...
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1answer
124 views

What is the bar code on a Ryanair online ticket?

I have booked Ryanair one way air tickets for my parents from Malpensa (Italy) to Stansted (UK). When they walked to the check-in counter the ground staff asked to show a bar code on the ticket, but ...
8
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2answers
339 views

Is it possible to go through the Ryanair visa check ahead of time?

I have a flight leaving at 06:00 AM from OTP (Bucharest Airport). Since I will spend the entire night at the airport, I would like to get some sleep airside, because there are more comfortable options....
4
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3answers
341 views

What document should I use for RyanAir check in: non-EU passport or Spanish residency card?

I've booked a flight from Malaga to Ibiza. I'm Moroccan and only have a Moroccan passport. I'm going to be traveling with my Spanish residency card. However, the Ryanair system is asking me for my ...
5
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1answer
446 views

Should I book flights for multiple people together or separately?

I am trying to book a Ryanair flight, which gives me one price (Say £50) per person if I book one person, but a higher price (say £60) when I try to book 4 people. Is there any way we can arrange to ...
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1answer
406 views

How strictly does Ryanair enforce the height restriction on baggage? [duplicate]

The dimensions of my hand baggage are 59cm x 36cm x 19cm. The width and length are OK, but the height is 4 cm too big (it's 59, but should be under 55). I have heard people say that height is the ...
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2answers
2k views

Does Ryanair allow rucksack?

Does Ryanair allow rucksacks? My rucksack when empty measures 55cm*40cm*20 cm (I measured with a tape). Is it possible to squish it to carry on Ryanair if it is just half filled ?
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0answers
70 views

Can I make a transfer at Stansted in 2 hours? [duplicate]

I'll be arriving at Stansted via Emirates at about 2.40 pm local time. Am I able to make a transfer with immigration clearance and security check for a Ryanair flight at 5.05pm? I do not hold a UK or ...
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1answer
231 views

What happens if the airline asks you to put carry-on luggage in the cargo hold?

It always has to be quite common for Ryanair, if the flight is booked out, that one of the carry-on gets put into the cargo hold free of charge (there is a new policy to always ask you to put the ...
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0answers
98 views

Short connection in London Stansted [duplicate]

I am thinking to buy tickets at a good price. However, the connection time seems really short. My flights to Stansted will arrive at 15:45, next flights is at 17:00. Both flights are Ryanair ones, ...
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1answer
12k views

Can I bring glass goblets onboard?

I was gifted some glass goblets by a relative, and I would need to bring them back to my place on a Ryanair flight. Assuming that they fit in my cabin baggage (and probably taking on me the risk that ...
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4answers
7k views

Mobile boarding for Ryanair for non-EU citizens?

I am traveling back to Italy tomorrow but I forgot to print the boarding pass (I do have the PDF on my phone). I wanted to confirm whether I really needed to print it before going to the airport and ...
3
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0answers
145 views

Departure flight cancelled. Can I ask for a refund of next flights including return flights? [closed]

Maybe the title is kind of confusing, you're welcome to make edits if you find it appropriate... Ryanair pilots have announced a strike for the 20th of December 2017. This day we fly with Ryanair ...
3
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1answer
108 views

Ryanair baggage - taking more than 1 bag

I have bought Ryanair baggage up to 20kg. Can I take/give two bags which total weight does not exceed 20kg? Related question: Can I check in more than one bag with Qatar Airways?
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1answer
2k views

How long does a Ryanair payment stay pending?

So I am violating one of my own rules and decided to fly with Ryanair for the first time. Apparently they are just as reluctant as I am: Your payment is pending - Ref: XXXXXX Don't worry, this ...
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4answers
4k views

Can't check-in on Ryanair, because an adult is registered as a teen and a teen is registered as an adult

On Ryanair online check-in, when I typed my birth date I got an error saying teens must be under 16 years old. Vice-versa for my son (I can't get it to accept the birth date because it says adults ...
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3answers
7k views

I've lost my ID, will I still be able to travel?

My wallet and ID were stolen, and I have a Ryanair flight in two days. I don't have time to get a new one (national holiday tomorrow). Will I be able to travel with Ryanair with a scanned copy or a "...
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3answers
4k views

Does Ryanair charge the boarding pass reprint fee in practice?

I'm on my way to Stansted airport and I realized I forgot to print my boarding pass and I also can't use the mobile BP as I'm a non-EU citizen. Would Ryanair actually charge me 15 pounds to get the BP?...
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1answer
336 views

Can you pay for a RyanAir flight by wire transfer?

I would like to buy Ryanair tickets and I would like my company to pay for it by wire transfer. Ryanair doesn't offer this on their website, they only accept credit/debit card payments. I am ...
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4answers
6k views

How to handle possible cancellation of my Ryanair flight?

I'm planning to go for a trip with friends to Budapest from Italy for the new year. Basically we found some Ryanair flights but we are worried that our flight will be cancelled at the last minute ...
4
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3answers
13k views

Does Ryanair accept the image of the boarding pass on a mobile phone?

... or must it be from their app? I received a boarding pass (in PDF format) from my agent for my return flight, while already at my destination (Ryanair does not issue them sooner, I was told). I ...
4
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1answer
178 views

Where can I see taxes and fees in the price of my Ryanair tickets? And why is there still a handling fee?

I was briefly considering cancelling a flight booked with Ryanair today. By a recent EU court ruling airlines must disclose taxes and fees in their ticket price and refund these without charging ...
3
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1answer
3k views

What is “Rewards” in Ryanair dashboard?

I recently noticed that Ryanair has a "Rewards" section on their dashboard. Clicking this options only tells me that I don't qualify yet to any offer: I tried to find out a bit more on the FAQ, but ...
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0answers
1k views

Can I bring a motorcycle helmet as hand luggage when flying with Ryanair? [duplicate]

I've read about different experiences: someone's being blocked at the security check because "you can hit someone with that", and some others at the boarding because the helmet just doesn't fit with ...
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2answers
442 views

With Ryanair, can I check-in baggage whose dimensions total more than 115cm?

I wonder if I can check-in baggage at Ryanair that is more than 115cm in the total of 3 dimensions. My baggage is about 162cm and has so far passed 157 or 158cm limitations on other airlines. However,...
2
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1answer
834 views

Can I check-in online for self transfer flights?

I want to buy a ticket through Skyscanner, but the ticket shows self transfer. It has connections in Istanbul and Rome (FCO) with two separate carriers, Pegasus and Ryanair. The Istanbul connection ...
4
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1answer
565 views

RyanAir Flight Pooling My Own Baggage?

I'm flying with Ryanair on Thursday and I bought the leisure plus which already includes one checked bag of 20kg but since I am moving back home I had to book another 2 checked bags of 20kg. All well ...
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2answers
1k views

Luggage use of someone absent

I bought two tickets for my parents on the same flight, but my father is not coming anymore. Can my mother use the luggage allowance of my dad on the way back? Since the ticket is still bought and not ...
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2answers
1k views

Can I print my boarding pass at Treviso Airport?

Ryanair might require you to print your boarding pass (depending on your nationality you may be able to use the mobile app or not) I didn't find any print shops in Venice, can I print it myself in ...