Questions tagged [ryanair]

Irish low-cost airline, whose headquarters is located on the grounds of Dublin Airport.

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2 answers
191 views

Can I request a visa check to Ryanair customer service in Barcelona?

I'm traveling from Barcelona to Dublin, and I need to do a visa check at the check-in desk. Flying with Ryanair. Can I do a visa check without going to the same line for the luggages? I don't need to ...
6 votes
1 answer
401 views

Why is Ryanair administering an Afrikaans test for South African passport holders?

I saw an AP wire today that said the following, even though Ryanair doesn't fly to South Africa. Budget airline Ryanair says it's forcing South African travelers to the U.K. to do a test in the ...
1 vote
1 answer
123 views

Flight cancelled: try an ADR or directly to claims management company? [closed]

My Ryanair flight was cancelled (officially delayed 18 hours) because a crew member was sick and according to the EU regulation 261 and sources like this and this I should be entitled to a 400€ (> ...
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7 votes
4 answers
4k views

Entering Spain with Soon-expiring US passport and expired Irish passport

I know someone who is a US and Irish dual citizen, travelling from Ireland to Spain (by Ryanair), on a US passport because his Irish one is expired. His US passport is expiring a few days after his ...
5 votes
1 answer
703 views

I have 2 flights by Ryanair. Funchal-Stansted and Stansted-Bologna. Do I need to do passport control in Stansted? Or I can stay airside?

I'm not sure if I can stay in transit or if I need to do passport control in Stansted. I already did check in on line for both flights.
0 votes
1 answer
104 views

Do we need a visa to Germany

I’m travelling to Germany next week with my partner and daughter, when booking the flights I put my husbands nationality as Turkish not realising it should have been British as he is a British citizen ...
0 votes
1 answer
484 views

Can I take my 15.6" laptop bag with me on my Ryanair flight?

I am very concerned about my laptop bag is fit on Ryanair's measuring box and I wonder about do they check every backpack? If you want to see my laptop bag, you can google it: Hp Odyssey 15.6".I ...
0 votes
0 answers
66 views

"This is not a boarding card" issue [duplicate]

A friend is traveling from Ukraine to Greece using Ryanair. She checked-in without problems, and the document she downloaded looks like a Boarding Card, but is has the indication "This is not a ...
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3 votes
1 answer
474 views

Does my child need a passport to fly from the UK to Dublin with Ryanair

He has his birth certificate and he will be travelling with me. He is 9. My child was born in the UK, He is British.
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3 votes
2 answers
384 views

What sort of Covid test do I need to board a Ryanair flight from Spain to England?

Currently, the UK government says (in https://www.gov.uk/guidance/coronavirus-covid-19-testing-for-people-travelling-to-england): Type of test The test must meet performance standards of ≥97% ...
16 votes
2 answers
8k views

Must airlines switch to "Last Call" before closing the gate?

This morning, in an Italian international airport, I was in line to board a Ryanair flight. Since the line wasn't moving (they were probably waiting for an empty bus), I went to the toilette where ...
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1 vote
1 answer
2k views

Boarding pass not received immediately after paying and confirming booking with Ryanair

I booked and got confirmed booking for flight with Ryanair which should happen in 4 days via Skyscanner. Ryanair sent me tavel itinerary and confirmed booking, which is visible both on their web site ...
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4 votes
1 answer
688 views

Denied boarding by Ryan Air even though my passport is visa-free to the destination

In the check in counter at Ciampino airport in Rome, I was denied boarding, as the Ryanair staff kept asking me to show an Irish visa. But, Malaysian passport holders actually do not need a visa to go ...
-1 votes
1 answer
253 views

Photo backpack as first carry-on luggage for travelling with Ryanair [closed]

I have a mirrorless camera, and I'm looking for a small photo backpack which will be fitted to Ryanair's carry-on luggage restrictions 40x20x25cm. I haven't bought a photo backpack before. I've found ...
3 votes
3 answers
8k views

This is not a boarding card .... go to check-in for visa check and boarding card? [duplicate]

i just bought a Ryanair plane ticket from Marrakech to Milano-Bergamo, but I see on the ticket that this is not a boarding card and I need a visa. I'm a Moroccan passport holder who lives in italy, ...
2 votes
1 answer
234 views

Flight cancelled by Ryanair 16 May 2020. Refund requested

Ryanair cancelled my return flight to Palma (outward 22/06/2020 FR9997 and return 29/06/20202 FR 9998) on 16/05/2020. On the option of getting a refund or a voucher, I opted for the full refund as I ...
2 votes
4 answers
14k views

go to check-in for visa check and boarding card

I just bought a Ryanair plane ticket except that I did not see the QR code on the boarding pass, is that normal? the message is : this is not a boarding card go to check-in for visa check and boarding ...
-1 votes
0 answers
74 views

this is not a boarding card go to check-in for visa check and boarding card [closed]

I just bought a Ryanair plane ticket except that I did not see the QR code on the boarding pass, is that normal? the message is "". thank you.
15 votes
3 answers
2k views

Would British citizens need to get their passport checked at the Ryanair visa desk from Jan 1st 2021?

According to Ryanair's website: Irrespective of a passenger's visa requirements, all non-EU/EEA citizens must have their travel documents checked and stamped at the Ryanair Visa/Document Check Desk ...
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10 votes
2 answers
2k views

Ryanair using "unauthorised screen scraper" argument to refuse refund

I had a return flight (booked on the 29th of Oct) with Ryanair that was moved from Dec 1. to Dec. 3 and subsequently cancelled. I requested a refund after the cancellation, and received an e-mail a ...
2 votes
1 answer
452 views

Is a visa needed during a luggage-free transfer at Stansted (London, UK)

A friend of mine plans on traveling from Ukraine to Bulgaria. Ryanair offers a flight option via STN with self-transfer. She has Ukrainian citizen. My friend will be traveling with hand luggage only ...
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2 votes
1 answer
96 views

Corona related documents with Ryanair

I'm flying Ryanair from Germany to Bulgaria and got an email with the following text: As governments continue to introduce Covid-19 rules and restrictions, it’s very important that you check the most ...
10 votes
2 answers
4k views

Can I receive a refund for a Ryan Air ticket that can't be used because of the next flight being cancelled?

Say, I have two itineraries booked with Ryan Air. City A to City B, and City B to City C, with a few hours connection in City B. Being a point-to-point airline, Ryan Air does not offer connecting ...
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2 votes
1 answer
182 views

Ryanair refusing to acknowledge a 3 hour flight change before Departure Day

3 of us were booked on a flight from Sofia, Bulgaria to London Stansted on 2nd July and the original departure time was 9.00 hours when booked last year. The outward flight (with another airline) in ...
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2 votes
1 answer
173 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
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0 votes
1 answer
116 views

Ryanair COVID-19 cancellation and following flight

Ryanair canceled due COVID-19 my flight Prague to Milan (Bergamo) which will be on 23 June 2020. But I had following flight from Milan Malpensa (T2) to Alghero (Sardinia) with Easyjet, which I'm not ...
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2 votes
2 answers
2k views

Can I cancel my Ryanair flight for free within 24 hours?

Can I cancel a Ryanair flight I boutght less than 24 hours ago for free? I've hear and read somewhere that this is possible with some companies. Is Ryanair one of this? How do I cancel the flight for ...
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2 votes
2 answers
206 views

Should I take any further action to get a refund or is Ryanair telling me I just have to wait?

Follow up on this question of mine. I have received an e-mail from Ryanair informing me of the cancellation of the flight. This e-mail, invites me to accept a 12-months valid voucher (which could be ...
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5 votes
3 answers
1k views

Budget Longhaul Flights with Stopover

It is often said that many of the barriers to low-cost airlines doing longhaul journeys arise because of reasons pertaining to having to acquire aircraft (and crew) that can fly directly. Also, ‘Third ...
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5 votes
3 answers
2k views

Ryanair offering voucher instead of refund I applied for

My flight with Ryanair was cancelled due to Covid-19. They sent an email about a month ago, offering me to change my booking for free or to apply for a refund. I applied for a refund. The form used ...
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7 votes
2 answers
714 views

How can I ask for full refund to Ryanair if I don't want to change my flight for coronavirus?

I have read this question & answer, and it convinced me that the best I can do with respect to my May 22nd-26th travel from London to Napoli and back to London, that Ryanair "kindly" suggested ...
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14 votes
5 answers
3k views

Should I insist on a refund or take Ryanair's offer to move travel date free of charge? [closed]

I bought a Ryanair return ticket from Zadar (Croatia) to Wroclaw (Poland) in February 2020, and my flight was scheduled for the middle of May. On March 21 I received an official mail that I was able ...
2 votes
1 answer
412 views

Ryanair wants us to change our booking but we want a full refund. Should we wait until they cancel the flight? [closed]

In early February we booked flights from Frankfurt Intl to Porto with Ryanair (2 adults, 1 infant). The inbound flight is supposed to take place on April 13th and the outbound flight on May 1st. In ...
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0 votes
2 answers
107 views

Can I catch a connection flight at Warsaw Modlin Airport without exiting the airport?

A friend of mine who traveled recently claims that I have to exit the airport and re-enter again in order to catch a connection flight that is made of two separate tickets. This will significantly ...
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3 votes
1 answer
2k views

Ryanair have cancelled an outward flight. Can I claim the cost of the return flight? [closed]

Ryanair have cancelled an outward flight. Can I claim the cost of the return flight from them?
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6 votes
1 answer
2k views

Ryanair flight time change

I have a flight booked with Ryanair, scheduled about three months from now. They have recently notified me about a slight schedule change (departure and arrival moving 5 minutes later). I got an email ...
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3 votes
1 answer
70 views

Travelling thorough schengen area while waiting for permesso

I have a long-term type D visa for studying in Italy but it will expire on 31th Jan and I have not received my permesso yet(I don't have any previous permesso) I need to take a trip to Spain on 25th ...
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2 votes
1 answer
154 views

Ryan air priority baggage

We are flying Ryan air and have booked priority boarding so we can carry our 10kg hand luggage onto the cabin. However - I just measured the bags we currently own and they are slightly bigger on 2 of ...
2 votes
1 answer
138 views

Flight cancelled due to strikes

I was supposed to be flying with RyanAir to Portugal tomorrow. Unfortunately, today I got a message saying that the flight is canceled and a link to ask for the money back. The problem is that I have ...
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0 votes
1 answer
136 views

Can I take a 330g tin of Fois Gras Poitiers in my 10 kg cabin bag with Ryanair? [duplicate]

Can I take a 330g tin of Fois Gras Poitiers in my 10 kg cabin bag from France to London Stansted with Ryanair?
2 votes
1 answer
315 views

Is Ryanair a low-emissions airline?

When listening to the radio in the UK, a Ryanair advert came on saying it was one of the cheapest and low emission airlines. I agree with the cheapest part but doubt the low emission part. Ryanair ...
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1 vote
1 answer
727 views

When is the best time to check in for ryanair to get window or aisle seats?

Ryanair lets you check in 2 days before the flight. Then it gives you some seats. Are those random or do they save the window and aisle seats in case someone buys them? My strategy is to leave it ...
6 votes
2 answers
4k views

Ryanair check-in shows my date of birth 10 days wrong

I tried to check in for my flight on Ryanair's website, but it was too early. Now when I try again, it shows my date of birth 10 days wrong and I cannot change it. (No, it is not swapping the month ...
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3 votes
2 answers
10k views

Can I use a PDF boarding pass for Ryanair?

My agent sent me a PDF via email. Can I use it at the airport? Or do I have to use the RyanAir app? Or do I have to print a boarding pass?
11 votes
1 answer
3k views

What can a passenger do when Ryanair close the boarding gate earlier than advertised?

For a Ryanair flight, the "Gate Closing" written on my friend's pass was 9:35, which was 30 minutes before the flight, and he arrived at the gate at 9:28. The gate was already closed and so he did not ...
3 votes
2 answers
212 views

Purchasing a bottle of wine after security over 100 ml

We are flying Ryanair to and from Barcelona. We wanted to bring a bottle of wine or any other liquor as a gift. We do understand that, having only the standard small bag, we can only bring a limit of ...
-3 votes
1 answer
159 views

Change luggage with Ryanair

I just want to ask if I am going to fly with RyanAir but a friend ordered bag luggage 1 priority and 2 cabin bags, but I will have only 1 bag but bigger than 55 x 40 x 20 cm. How much it will change ...
1 vote
0 answers
80 views

On a plane, can my friend sit in an unused seat next to me if we didn’t pay for seats? [duplicate]

If I am flying and allocate the middle seat, and the aisle and window seats are empty, can my friend, who’s sitting at the front come and sit in one of these seats, even though we didn’t pay for them? ...
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2 votes
1 answer
182 views

Does Ryanair strictly obey luggage size policies?

I am going to Hamburg and have booked priority, with an onboard bag. The depth should be 20cm, mine when full is around 20.5cm. I need all the stuff in there. Should I be concerned about them asking ...
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4 votes
1 answer
157 views

How to know if I will be affected by the Ryanair strike on 22nd August?

I am going on the first Ryanair flight from Hamburg to Stansted. This is the first flight of the day. I am aware of a strike on 22nd August for UK-based Ryanair crew. Is there anyway to check if my ...
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