Questions tagged [ryanair]

Irish low-cost airline, whose headquarters is located on the grounds of Dublin Airport.

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Ryanair changes flight 1h 20m before departure, giving little option to reschedule and no option for asking for refund/voucher - is it legal?

As regards the Ryanair flight FR1474 from London Stansted @ 18:55 to Naples Italy, here's the email I received, on September the 8th (yeah, 3 months ago): We’re sorry to inform you that there has ...
Enlico's user avatar
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-6 votes
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Why do some airlines forbid their customers from using travel agents to book their flight tickets?

I read: Ryanair does not allow you to book via a travel agent, so if you book a Ryanair flight via Kiwi you are in breach of their terms. Krist van Besien 7 hours ago Why do some airlines forbid ...
Franck Dernoncourt's user avatar
8 votes
3 answers
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Is the compensation for a delay supposed to pay for the expenses, or should there be an extra payout?

I had a flight with Ryanair delayed for over 10 hours and had hotel cancellation (no-show), plus an extra fee from a car rental company because of after-hours pickup, but Ryanair is not willing to pay ...
ForeverSJC's user avatar
3 votes
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EC 261 re-routing following canceled flight - can air carrier claim that my re-routing ticket price is excessive and offer reimbursment of only 50%?

My Ryanair flight from Malta to TLV was canceled a week before the flight was scheduled. I requested their support for the earliest rerouting and suggested a connection flight option with another ...
Michael L.'s user avatar
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Re entry Ireland using IRP with close expiry date

I'm an Indonesian passport holder currently working in Ireland under Stamp 1. I am currently on a tour around Europe and will be flying back to Ireland from Milan via RyanAir on 10th November. My ...
Indo kid's user avatar
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7 votes
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What is considered "reasonable expenses" for reimbursement when Ryanair cancels a flight?

Ryanair cancelled a flight on a lightly scheduled route from Brussels, Belgium to Nantes, France and could not get my family on another Ryanair flight until 2 days later. I was told by the chat agent ...
pieguy's user avatar
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1 vote
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Flight number from Manchester to Limoges 7 days ago

Can anyone please tell me the flight number from 7 days ago for above flight on 10 March from Manchester to Limoges This flight was over 6 hrs delayed Flight scheduled for 13.20 and to land at Limoges ...
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Problem with Ryanair bus transfer

An Italian friend recently travelled to London. They purchased tickets for an airport transfer bus. They were not allowed to board the bus. They were told they had bought "standby tickets". ...
Karen Donnelly's user avatar
1 vote
1 answer
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Ryanair visa/document check desk outside Europe

I am flying from Madrid (EU) to Morocco (non-EU) with Ryanair in a few days and I have an EU passport. Do I need to go to visa/document check desk first?
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12 votes
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No Passport, but must transit Stansted Airport for flight to another EU country

Flying from Nuremburg, through Stansted to Rome on Ryan Air. Traveller has no passport but has a national ID for Germany. Is one required to transit Stansted if origin and final destination ports are ...
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Claiming compensation for Ryanair after diversion

Last month I had a horrible flight experience with Ryanair. We left Madrid with a three hour delay and when we were about to land in Stansted we were diverted to Birmingham because the runway was ...
angry_costumer_madrid's user avatar
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Can non-Eu passport holder use mobile boarding pass to travel between Schengen countries? [duplicate]

Like Spain to Italy something because that's no border between
kyle's user avatar
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Can I request a visa check to Ryanair customer service in Barcelona?

I'm traveling from Barcelona to Dublin, and I need to do a visa check at the check-in desk. Flying with Ryanair. Can I do a visa check without going to the same line for the luggages? I don't need to ...
Sampaguita's user avatar
6 votes
1 answer
448 views

Why is Ryanair administering an Afrikaans test for South African passport holders?

I saw an AP wire today that said the following, even though Ryanair doesn't fly to South Africa. Budget airline Ryanair says it's forcing South African travelers to the U.K. to do a test in the ...
Azor Ahai -him-'s user avatar
1 vote
1 answer
268 views

Flight cancelled: try an ADR or directly to claims management company? [closed]

My Ryanair flight was cancelled (officially delayed 18 hours) because a crew member was sick and according to the EU regulation 261 and sources like this and this I should be entitled to a 400€ (> ...
antonro's user avatar
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7 votes
4 answers
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Entering Spain with Soon-expiring US passport and expired Irish passport

I know someone who is a US and Irish dual citizen, travelling from Ireland to Spain (by Ryanair), on a US passport because his Irish one is expired. His US passport is expiring a few days after his ...
user128366's user avatar
5 votes
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I have 2 flights by Ryanair. Funchal-Stansted and Stansted-Bologna. Do I need to do passport control in Stansted? Or I can stay airside?

I'm not sure if I can stay in transit or if I need to do passport control in Stansted. I already did check in on line for both flights.
Sonia Ferrari's user avatar
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1 answer
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Do we need a visa to Germany

I’m travelling to Germany next week with my partner and daughter, when booking the flights I put my husbands nationality as Turkish not realising it should have been British as he is a British citizen ...
Chelsea's user avatar
0 votes
1 answer
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Can I take my 15.6" laptop bag with me on my Ryanair flight?

I am very concerned about my laptop bag is fit on Ryanair's measuring box and I wonder about do they check every backpack? If you want to see my laptop bag, you can google it: Hp Odyssey 15.6".I ...
Akif Hasdemir's user avatar
3 votes
1 answer
785 views

Does my child need a passport to fly from the UK to Dublin with Ryanair

He has his birth certificate and he will be travelling with me. He is 9. My child was born in the UK, He is British.
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What sort of Covid test do I need to board a Ryanair flight from Spain to England?

Currently, the UK government says (in https://www.gov.uk/guidance/coronavirus-covid-19-testing-for-people-travelling-to-england): Type of test The test must meet performance standards of ≥97% ...
reallydismayed's user avatar
16 votes
2 answers
10k views

Must airlines switch to "Last Call" before closing the gate?

This morning, in an Italian international airport, I was in line to board a Ryanair flight. Since the line wasn't moving (they were probably waiting for an empty bus), I went to the toilette where ...
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Boarding pass not received immediately after paying and confirming booking with Ryanair

I booked and got confirmed booking for flight with Ryanair which should happen in 4 days via Skyscanner. Ryanair sent me tavel itinerary and confirmed booking, which is visible both on their web site ...
ULA's user avatar
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Denied boarding by Ryan Air even though my passport is visa-free to the destination

In the check in counter at Ciampino airport in Rome, I was denied boarding, as the Ryanair staff kept asking me to show an Irish visa. But, Malaysian passport holders actually do not need a visa to go ...
Jie Ying Tan's user avatar
-1 votes
1 answer
643 views

Photo backpack as first carry-on luggage for travelling with Ryanair [closed]

I have a mirrorless camera, and I'm looking for a small photo backpack which will be fitted to Ryanair's carry-on luggage restrictions 40x20x25cm. I haven't bought a photo backpack before. I've found ...
Arkadiusz Wieczorek's user avatar
3 votes
3 answers
12k views

This is not a boarding card .... go to check-in for visa check and boarding card? [duplicate]

i just bought a Ryanair plane ticket from Marrakech to Milano-Bergamo, but I see on the ticket that this is not a boarding card and I need a visa. I'm a Moroccan passport holder who lives in italy, ...
Esmaa Assouma Laaouine's user avatar
2 votes
1 answer
240 views

Flight cancelled by Ryanair 16 May 2020. Refund requested

Ryanair cancelled my return flight to Palma (outward 22/06/2020 FR9997 and return 29/06/20202 FR 9998) on 16/05/2020. On the option of getting a refund or a voucher, I opted for the full refund as I ...
Antonia O'Donohue's user avatar
3 votes
4 answers
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go to check-in for visa check and boarding card

I just bought a Ryanair plane ticket except that I did not see the QR code on the boarding pass, is that normal? the message is : this is not a boarding card go to check-in for visa check and boarding ...
anas el amraoui's user avatar
-1 votes
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this is not a boarding card go to check-in for visa check and boarding card [closed]

I just bought a Ryanair plane ticket except that I did not see the QR code on the boarding pass, is that normal? the message is "". thank you.
anas el amraoui's user avatar
15 votes
3 answers
3k views

Would British citizens need to get their passport checked at the Ryanair visa desk from Jan 1st 2021?

According to Ryanair's website: Irrespective of a passenger's visa requirements, all non-EU/EEA citizens must have their travel documents checked and stamped at the Ryanair Visa/Document Check Desk ...
JonathanReez's user avatar
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10 votes
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Ryanair using "unauthorised screen scraper" argument to refuse refund

I had a return flight (booked on the 29th of Oct) with Ryanair that was moved from Dec 1. to Dec. 3 and subsequently cancelled. I requested a refund after the cancellation, and received an e-mail a ...
Forgottenscience's user avatar
2 votes
1 answer
632 views

Is a visa needed during a luggage-free transfer at Stansted (London, UK)

A friend of mine plans on traveling from Ukraine to Bulgaria. Ryanair offers a flight option via STN with self-transfer. She has Ukrainian citizen. My friend will be traveling with hand luggage only ...
ilyamt's user avatar
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2 votes
1 answer
100 views

Corona related documents with Ryanair

I'm flying Ryanair from Germany to Bulgaria and got an email with the following text: As governments continue to introduce Covid-19 rules and restrictions, it’s very important that you check the most ...
Lassi Uosukainen's user avatar
10 votes
2 answers
4k views

Can I receive a refund for a Ryan Air ticket that can't be used because of the next flight being cancelled?

Say, I have two itineraries booked with Ryan Air. City A to City B, and City B to City C, with a few hours connection in City B. Being a point-to-point airline, Ryan Air does not offer connecting ...
Z.A.'s user avatar
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1 vote
1 answer
197 views

Ryanair refusing to acknowledge a 3 hour flight change before Departure Day

3 of us were booked on a flight from Sofia, Bulgaria to London Stansted on 2nd July and the original departure time was 9.00 hours when booked last year. The outward flight (with another airline) in ...
Jane W's user avatar
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2 votes
1 answer
184 views

Which name provided during booking a flight is the one that counts?

I wanted to check prices on a flight from Ryanair and because they wanted a name up front I entered "Test Me". After going through all the extra options that Ryanair provides and clicking ...
LostPhysx's user avatar
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0 votes
1 answer
118 views

Ryanair COVID-19 cancellation and following flight

Ryanair canceled due COVID-19 my flight Prague to Milan (Bergamo) which will be on 23 June 2020. But I had following flight from Milan Malpensa (T2) to Alghero (Sardinia) with Easyjet, which I'm not ...
pevik's user avatar
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2 votes
2 answers
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Can I cancel my Ryanair flight for free within 24 hours?

Can I cancel a Ryanair flight I boutght less than 24 hours ago for free? I've hear and read somewhere that this is possible with some companies. Is Ryanair one of this? How do I cancel the flight for ...
Enlico's user avatar
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2 votes
2 answers
210 views

Should I take any further action to get a refund or is Ryanair telling me I just have to wait?

Follow up on this question of mine. I have received an e-mail from Ryanair informing me of the cancellation of the flight. This e-mail, invites me to accept a 12-months valid voucher (which could be ...
Enlico's user avatar
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5 votes
3 answers
1k views

Budget Longhaul Flights with Stopover

It is often said that many of the barriers to low-cost airlines doing longhaul journeys arise because of reasons pertaining to having to acquire aircraft (and crew) that can fly directly. Also, ‘Third ...
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3 answers
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Ryanair offering voucher instead of refund I applied for

My flight with Ryanair was cancelled due to Covid-19. They sent an email about a month ago, offering me to change my booking for free or to apply for a refund. I applied for a refund. The form used ...
Sebastian's user avatar
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7 votes
2 answers
742 views

How can I ask for full refund to Ryanair if I don't want to change my flight for coronavirus?

I have read this question & answer, and it convinced me that the best I can do with respect to my May 22nd-26th travel from London to Napoli and back to London, that Ryanair "kindly" suggested ...
Enlico's user avatar
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14 votes
5 answers
3k views

Should I insist on a refund or take Ryanair's offer to move travel date free of charge? [closed]

I bought a Ryanair return ticket from Zadar (Croatia) to Wroclaw (Poland) in February 2020, and my flight was scheduled for the middle of May. On March 21 I received an official mail that I was able ...
Anton Vrdoljak's user avatar
2 votes
1 answer
416 views

Ryanair wants us to change our booking but we want a full refund. Should we wait until they cancel the flight? [closed]

In early February we booked flights from Frankfurt Intl to Porto with Ryanair (2 adults, 1 infant). The inbound flight is supposed to take place on April 13th and the outbound flight on May 1st. In ...
Sebastian's user avatar
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0 votes
2 answers
193 views

Can I catch a connection flight at Warsaw Modlin Airport without exiting the airport?

A friend of mine who traveled recently claims that I have to exit the airport and re-enter again in order to catch a connection flight that is made of two separate tickets. This will significantly ...
Ulkoma's user avatar
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3 votes
1 answer
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Ryanair have cancelled an outward flight. Can I claim the cost of the return flight? [closed]

Ryanair have cancelled an outward flight. Can I claim the cost of the return flight from them?
Kate J's user avatar
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6 votes
1 answer
3k views

Ryanair flight time change

I have a flight booked with Ryanair, scheduled about three months from now. They have recently notified me about a slight schedule change (departure and arrival moving 5 minutes later). I got an email ...
hsiale's user avatar
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3 votes
1 answer
181 views

Travelling thorough schengen area while waiting for permesso

I have a long-term type D visa for studying in Italy but it will expire on 31th Jan and I have not received my permesso yet(I don't have any previous permesso) I need to take a trip to Spain on 25th ...
Nod99's user avatar
  • 31
2 votes
1 answer
180 views

Ryan air priority baggage

We are flying Ryan air and have booked priority boarding so we can carry our 10kg hand luggage onto the cabin. However - I just measured the bags we currently own and they are slightly bigger on 2 of ...
Alison Davies-Bell's user avatar
2 votes
1 answer
143 views

Flight cancelled due to strikes

I was supposed to be flying with RyanAir to Portugal tomorrow. Unfortunately, today I got a message saying that the flight is canceled and a link to ask for the money back. The problem is that I have ...
ebe's user avatar
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