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Not sure if this is the right board, but it's the closest one I can find. I'm trying to find a way to call this number 800.893.893 from the UK.

Google says simply dial 00 first as this is the exit code, however dialing 00 800 893 890 doesn't work, the call immediately ends.

Also tried adding 39 which is the country code, so 00 39 800 893 890 however this is an invalid number.

Number is in Italy.

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    Which country is the number from? Have you added the country code?
    – Chris H
    Commented Mar 26, 2021 at 10:36
  • Damn sorry, forgot add that! Updated post, it's in Italy.
    – Martyn Ball
    Commented Mar 26, 2021 at 10:40
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    Looking at wikipedia, it seems that Italian 80... numbers are toll-free, like British 0800 numbers. The owner of a toll-free number can choose to have it only available domestically (there'll be higher costs for accepting international calls). I don't know for certain if that applies in Italy, but it seems likely. It may be that this particular number just isn't available if you're calling from a non-Italian number. In that case, your best option will be to find other means of contact (i.e. a standard phone number, email, etc)
    – Chris H
    Commented Mar 26, 2021 at 10:52
  • @ChrisH I have tried all their numbers and none of them seem to work. I'm trying to contact poste.it/cerca as they have had my parcel in customs for nearly 3 months.
    – Martyn Ball
    Commented Mar 26, 2021 at 11:07
  • I doubt there's much else we can do to help you here, but this seems to be the Poste Italiane customer service twitter account. It appears to be responding relatively quickly (although most responses are just requesting further details be sent in a private message, so I don't know how long it takes for any actual resolution as that isn't public). If you don't already use twitter, it might be worth setting up an account to contact them there.. Best of luck!
    – Chris H
    Commented Mar 26, 2021 at 11:17

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In a comment OP has indicated they they are trying to contact the Italian Post Office - they list an additional phone number: +390659581 in the footer of some of their webpages (for example: https://www.posteitaliane.it/en/mail-parcel-and-distribution.html). Which at least for from my UK mobile also works to reach them.

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    Thanks! Let's hope someone there can speak English!
    – Martyn Ball
    Commented Mar 26, 2021 at 12:10

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