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I am traveling VIE-LHR-LAX and back later this year and want to clarify some things. I am a Salvadoran national (SLV) living in Austria with a valid residence permit. If I input this into the UK Home Office visa check website it results that normally I would need a visa to transit though the UK, but I qualify under 2 exceptions (EEA common format residence permit and valid US visa) for transit without visa (see image).

I understand airlines usually use timatic for document checks at check-in, so I checked this same itinerary with a free Timaticweb2 trial and got that I need a transit visa for the UK and the exceptions are not listed (see 2nd image). BTW, the free IATA travel centre resource shows the correct data according to the UK Home Office website (see third image).

So my questions are:

  • Why the discrepancy?

  • Will the airline here in Austria not allow me to board due to incomplete timatic results?

  • Can I contact UK Border Force via email (I can't find an address though) and will they be willing to clarify?

Edit: Including the document input below (note that those dates are fictitious lol)

UK Visa Check UK Transit Requirements IATA Travel Centre document input

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  • For completeness, is the trip booked as a single ticket (one PNR)?
    – Traveller
    Commented Feb 6, 2023 at 8:47
  • @Traveller yes, single ticket
    – Ozzy
    Commented Feb 6, 2023 at 8:49
  • I input your journey into Timatic and it showed TWOV is allowed for a Salvadoran national resident in Austria
    – Traveller
    Commented Feb 6, 2023 at 8:51
  • @Traveller thanks for that. I mean all the sources say it's allowed so I am not surprised. Why the discrepancy on what I see in Timaticweb2 and IATA Travel centre and what you saw? Is timaticweb2 not as close as to what airlines use as possible?
    – Ozzy
    Commented Feb 6, 2023 at 8:53
  • Are you sure you input both ‘Residence country: Austria’ and ‘Residency document: Residence Permit’ in Timatic? timaticweb2.com/integration/external-result/…
    – Traveller
    Commented Feb 6, 2023 at 8:58

1 Answer 1

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Confirmed @Traveller 's finding that yes Salvadorans may transit without visa if they meet the criteria set out by the Home office in the images provided in the question.

The input into Timatic needs to be LHR as transit, not just United Kingdom: LHR Transit

This results in the following output: Timatic Output

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