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I have booked a flight from Auckland to Delhi with 1 PNR via Sydney in Air India.

So the flight from Auckland to Sydney is from Qantas and then Air India from Sydney to Delhi.

When I checked with Airlines they are saying you need to recheckin at Sydney as you will get next boarding pass in Sydney.

I have 2 hours transit time, is it enough to take the second flight or if yes then how?

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  • 1
    Did you book these as one ticket, through one airline? Mar 11 at 23:51
  • 1
    When you said you "checked with Airlines", do you mean at check-in, or did you ask them in advance?
    – Doc
    Mar 12 at 4:10
  • Note that Indian nationals need a visa to transit via Australia even if they stay airside (don't have to clear immigration, collect bags, check-in...).
    – jcaron
    Mar 12 at 17:24

2 Answers 2

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Standard procedure for this type of connection (single PNR, international to international) is that your luggage is checked trough from AKL to DEL and that you don't need to clear immigration and/or customs in Sydney.

Normally you would get both boarding passes when checking in in AKL. However , its possible that Qantas can't issue an Air India boarding pass. In this case you need to go an Air India transfer desk when you arrive in Sydney. That's probably the case here and 2 hours should be fine for that.

they are saying you need to recheckin at Sydney as you will get next boarding pass in Sydney.

You should clarify what exactly they mean by "recheckin" as the term is ambiguous. It could mean that

  1. You need to get a boarding pass airside at a transfer desk
  2. You need to get a boarding pass landside at a regular check in counter
  3. You need to collect your bags and re-check them

2 hours would definitely NOT be enough for #2 or #3.

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  • 1
    Note that while Qantas hide it very well, they actually have an interline agreement with Air India, so they should indeed be able to issue boarding passes and check luggage through to the final destination.
    – jcaron
    Mar 12 at 17:21
  • FWIW: I had plenty of cases where bags were checked through but boarding passes could not be issued and we needed to go to the transfer desk. Apparently bags are easier than boarding passes (perhaps because of specific doc checks?)
    – Hilmar
    Mar 13 at 17:04
  • I believe the main difficulty for boarding passes is when your first flight is very long and/or you have a very long connection and/or you check-in early for your that flight, and thus end up before the check-in window opens for the next flight. There are also a few cases where there are additional security checks (for flights to the US or Israel for instance) to be done before the boarding pass is issued.
    – jcaron
    Mar 13 at 18:06
1

The situation is a bit confusing, because Qantas apparently do not acknowledge the fact they have an interline agreement with Air India.

Qantas tell us:

When can my Customers Bags be Through Checked?

If the customers flights are all held in the same booking and are ticketed on Qantas or Qantas/Emirates and/or a oneworld airline, the baggage will be transferred between the flights and the customer will receive a boarding pass at check-in for their onward flights.

If the customers flights are all held in the same booking and the first flight is Qantas and the other flights are not Qantas, Emirates or a oneworld airline, baggage transfer onto the next flight depends on whether a specific agreement exists between Qantas and that airline. The customer will be advised by Qantas staff at check-in.

To assist you to determine if customers baggage will be interlined and boarding passes issued by Airport staff, please refer to the table below:

One PNR One PNR Separate PNR Separate PNR
Scenario Boarding Pass Baggage Boarding Pass Baggage
QF to/from QF Yes Yes Yes Yes
QF to/from EK Yes Yes Yes Yes
QF to/from oneworld Yes Yes No^ No^
QF to/from non - oneworld Yes* Yes* No No

You're in the bolded scenario (One PNR, QF to/form non-one world). So what does the * mean?

* Provided Qantas Interline and Inter-Airline Through Check-in (IATCI) agreements exist.

Now, you can scour the Qantas site as much as you want, I haven't found a single reference to Air India, including in any of the partner airline pages.

But Expertflyer (subscription required, but there's a free trial available) tells us for QF:

Interline AgreementsShare Results

E-Ticket Interline Agreements

AA        AB        AC        AE        AF        AI        
AM        AP        AS        AT        AV        AY        
AZ        A3        BA        BD        BE        BG        
BI        BL        BP        BR        BW        CA        
CC        CI        CM        CO        CX        CZ        
DL        EI        EK        ET        EY        FI        
FJ        FM        FQ        FZ        GA        GF        
GK        G3        HA        HG        HU        HX        
HY        IB        IE        IG        JC        JJ        
JK        JL        JP        JQ        KC        KE        
KL        KM        KQ        KU        LA        LG        
LH        LO        LP        LR        LX        LY        
MA        MF        MH        MI        MK        MR        
MS        MU        MX        NC        NF        NH        
NU        NZ        OA        OK        OM        OS        
OT        OU        OZ        O6        PC        PG        
PR        PX        PZ        QR        QV        RA        
RJ        RO        SA        SB        SK        SN        
SQ        SU        SV        SW        S2        S7        
TA        TG        TK        TL        TN        TP        
UA        UK        UL        US        UU        VF        
VN        VS        VT        VX        WS        WY        
XL        XR        YV        3K        4M        4Z        
6E        8M        9B        9W        

Paper Ticket and Baggage Interline Agreements

MAY ISSUE TICKETS INCLUDING
   AA  AC  AE  AF  AH  AI  AM  AS  AT  AV  AX  AY  AZ  A3  
   BA  BE  BG  BI  BL  BP  BR  BW  CA  CI  CJ  CL  CM  CX  
   CZ  DL  EI  EK  ET  EW  EY  FI  FJ  FM  FZ  GA  GF  GK  
   G3  HA  HG  HM  HU  HX  HY  IB  IC  IE  IG  JC  JJ  JL  
   JO  JP  JQ  KA  KC  KE  KL  KM  KQ  KU  K6  LA  LG  LH  
   LO  LP  LR  LX  LY  MF  MH  MI  MK  MR  MS  MU  NF  NH  
   NU  NX  NZ  OA  OK  OM  OS  OT  OU  OZ  O6  PG  PR  PX  
   PZ  QR  QV  RA  RJ  RO  SA  SB  SK  SN  SQ  SU  SV  SW  
   S2  S7  TA  TG  TK  TL  TN  TP  UA  UK  UL  UU  VN  VS  
   VT  VX  WS  WY  XL  YM  2A  3K  4M  4Q  4Z  6E  8M  9B  
   9W                                                      

MAY CHECK BAGGAGE TO
   AA  AC  AE  AF  AH  AI  AS  AT  AV  AX  AY  AZ  A3  BA  
   BE  BG  BI  BL  BP  BR  BW  CA  CI  CJ  CL  CM  CX  CZ  
   DL  EI  EK  ET  EW  EY  FI  FJ  FM  FZ  GA  GF  GK  G3  
   HA  HG  HM  HU  HX  HY  IB  IC  IE  IG  JC  JJ  JL  JO  
   JP  JQ  KA  KC  KE  KL  KM  KQ  KU  K6  LA  LH  LO  LP  
   LR  LX  LY  ME  MF  MH  MI  MK  MR  MS  MU  NF  NH  NU  
   NX  NZ  OA  OK  OM  OS  OT  OU  OZ  O6  PG  PR  PX  PZ  
   QR  QV  RA  RO  SA  SB  SK  SN  SQ  SU  SV  SW  S2  S7  
   TA  TG  TK  TL  TN  TP  UA  UK  UL  UU  VN  VS  VX  WS  
   WY  XL  YM  2A  3K  4M  4Q  4Z  8M  9W

And AI is clearly listed. Qantas is also listed as an interline partner on the Air India website though contrary to other airlines, they don't give details.

Unless they publish incorrect data on the GDSes, they have an interline agreement, and they should check you through.

Note however, and that may be the source of the confusion, that while you should be able to stay airside (not going through immigration, not claiming bags, not going to check-in), Indian citizens need a visa to transit through Australia. Maybe someone mixed up the two (in many places you only need a visa if you can't stay airside). This does not apply to New Zealand citizens or any others listed here.

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