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Traveling By Greyhound?

I'm just wanting to ask a few questions about Greyhound. My sister and I are traveling from Austin, TX to Eugene, OR this Tuesday. I've never traveled by Greyhound before, and I'm very, very nervous. There are a couple of things worrying me. One is that our tickets were purchased online by our uncle, and he accidentally selected print-at-home tickets. They require photo ID, but my sister is under eighteen, and doesn't have anything. (I don't even know how to get her birth certificate, especially with just two days.) I'm eighteen, and have photo ID, so I'm hoping they will let us both board. I emailed the webmasters about this, and got several responses that we would be fine. I'm just worried that the actual people at the stations will disagree with this, as I've heard that Greyhound can be.... difficult. We also have three transfers, so I'm worried about each station having a problem... Another thing is that, I've read online that some buses will get stopped by police, to check for things like drugs, or legal immigration status. Like I said, she doesn't have ID, so I'm very worried about this.

Other than that, I just have some basic questions. I'm wondering about what I do when I get there, as far as checking bags, and finding my bus, etc. Is Greyhound really as bad as people say it is? We have a lot of luggage, which we've narrowed down to two carry-ons, a duffel bag and a box to be checked for free, and a guitar case and box with an amp in it, to be checked for a total of twenty dollars. If I'm right, it should only cost me twenty dollars to check those two extra bags, right?

One last thing. When buying the tickets online, we selected the route that had a little symbol that said 'express reservation'. Is this the same as the express routes, with power outlets, wifi, extra legroom, etc? Just wondering...