I have to take a flight from Germany to Taiwan (Taipei), however I have zero long haul flying experience from the past.
There are different options for traveling from Germany to Taipei, but the only non-stop flight is offered by China Airlines. Unfortunately the reviews that I saw online are not the most encouraging ones.
In a Business Insider post, this airline is listed among top 10 worst airlines in the world. The article is outdated (2010), but recent posts in other travel related forums are on the same line.
Obviously, also other people had concerns regarding this airline: 1) Is China Airlines safe? 2) China Airlines, safe?
Since I am not much experiences, I don't know how should I approach those posts either. Take them for granted? Take them with a grain of salt? One thing I know for sure is that, I don't want to fly for 12+ hours in an uncomfortable flight.
Other option would be flying with another airline, with the downside of 1 stop. Judging in terms of the time lost, but safety (most importantly), and comfort gained, Is it worth it?
I also noticed Eva Air carrier, although it does not appear in any of the flight search engines that I tried (is that an indication?). Any thoughts about them?