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Aug 21, 2016 at 17:19 comment added Patricia Shanahan @MonicaCellio It is always worth asking. The worst that can happen is the front desk people say "no".
Aug 21, 2016 at 17:14 comment added Monica Cellio I'm impressed; that's a level of service I wouldn't have expected. Next time this happens to me I'll try asking. (Meanwhile, the pillow trick worked ok for me on my last squishy-mattess trip.)
Aug 21, 2016 at 17:09 comment added Patricia Shanahan @MonicaCellio It was a change of mattress - I happened to be leaving my room as they were wheeling in the new mattress, on an obviously designed for the purpose cart.
Aug 21, 2016 at 17:05 comment added Monica Cellio They changed the mattress, as opposed to moving you to a different room? Wow, that sounds like a lot of work. Is it possible that they added a pad to the existing mattress?
Aug 21, 2016 at 11:43 history answered Patricia Shanahan CC BY-SA 3.0