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Mar 3 at 22:06 vote accept Traveller
Feb 28 at 16:09 history edited Traveller
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Feb 28 at 16:07 answer added Traveller timeline score: 1
Feb 27 at 20:24 comment added Traveller @jcaron Ok thanks, I’ll try your suggestions and report back :-)
Feb 27 at 20:03 comment added jcaron I tried with a dash and it says no. I don’t think the issue is with his two surnames but with the fact he’s in the same file as you. You can try putting him first (will probably shift the problem to you) or to a separate file.
Feb 27 at 19:01 comment added Traveller @jcaron I mean his given name. As is the practice in many Hispanic American countries, including the DR, his two last names (‘surnames’) are composed of the first surname of each parent. I might try a resubmit replacing the space between the two names by ‘_’ although my concern about matching his passport remains. He normally needs a visa to enter DR but can do so on the basis of his UK visa, I’m not sure how familiar a British tour operator airline will be with that so I’m obviously keen to get the paperwork watertight :-)
Feb 27 at 17:17 comment added jcaron When you say "first name", do you mean the first of his family names, or his given name? They may have planned this for people from a family who (often, but definitely not always) have the same surname(s), so they dispensed with showing the surname(s) on each confirmation. But my guess is that this is only for your own information: the QR Code contains a UUID which, I suppose, allows them to retrieve the full file.
Feb 27 at 15:45 history edited Traveller CC BY-SA 4.0
added 54 characters in body
Feb 27 at 15:37 comment added Traveller @jcaron The passenger names, nationalities and passport numbers are shown below the QR code in the pdf confirmation. My full name is shown correctly, that of my partner only shows his first name.
Feb 27 at 13:39 comment added jcaron Where exactly do you not see the full name? The QR Code only contains an UUID.
Feb 27 at 13:27 history asked Traveller CC BY-SA 4.0