Almost all gas stations in Israel have full service pumps, where you pay a little more and are taken care of.
Unfortunately you're right - the interface is Hebrew only and I know no way to change it.
YourYou're asked two questions - the license plate number (that's easy) and your id number (equivalent to American SSN). The questions are normally, not always, in this order. The main problem is not having an id number. It's part of the credit card verification process, so you can type something arbitrary and hope the transaction is approved.