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You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.

If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.

I don't know what to do

Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.

Transit - Turkey (TR)

 

Visa

 

Visa required.

 

TWOV (Transit Without Visa):

 

Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.

Source

You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.

If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.

I don't know what to do

Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.

Transit - Turkey (TR)

Visa

Visa required.

TWOV (Transit Without Visa):

Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.

Source

I don't know what to do

You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.

If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.

Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.

Transit - Turkey (TR)

Visa

Visa required.

TWOV (Transit Without Visa):

Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.

Source

You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.

If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.

I don't know what to do

Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.

Transit - Turkey (TR)

Visa

Visa required.

TWOV (Transit Without Visa):

Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.

Source

I don't know what to do

You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.

If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.

Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.

I don't know what to do

You do need a Turkish visa because you are changing airports and will not remain airside. Check-in staff was right.

If your ticket had your transit on one single airport you wouldn't need one but with the current itinerary you do need it.

Solution: Get your agent to change the ticket so your connection is on a single airport, for example Ataturk International. It will cost more but it will be easier than getting a transit visa quickly.

Transit - Turkey (TR)

Visa

Visa required.

TWOV (Transit Without Visa):

Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have documents required for the next destination.

Source