85
votes
WOW air has ceased operation, can I get my tickets refunded?
Do not assume your money is lost, contact your payment card issuer at once.
Regardless of debit vs credit, you should always contact the bank and let them tell you if it is possible to get your ...
- 3,017
27
votes
WOW air has ceased operation, can I get my tickets refunded?
You may lose your money, or some of it, if the company goes bankrupt, which seems likely. According to the Guardian, the airline has suggested that credit card customers check with their card issuers ...
- 129k
13
votes
Accepted
Is a restaurant open at Keflavik Airport at 4:30 am?
Update: I originally wrote this answer long before WOW airline ceased operation. With it gone, morning traffic in KEF starts about 1 hour later. The basic point remains, though, that restaurants are ...
- 9,770
11
votes
Accepted
Catching early morning flight in Reykjavik
Super easy.
There are a ton of flights from 6am to 8am each and every morning. So the airport bus and other shuttle services all accommodate this.
For a 6am flight, I'd aim to get there at least 2 ...
- 9,770
9
votes
WOW air has ceased operation, can I get my tickets refunded?
TL;DR your sole option is to register as a creditor of WOW air with the curator/liquidator of the bankruptcy. Unless you bought additional insurance on your ticket
First off, if you have an (ongoing-)...
- 191
7
votes
WOW air has ceased operation, can I get my tickets refunded?
Contact your credit card issuer and dispute the charge, that is to say, request a chargeback. While the investigation runs, that part of your bill will be considered "disputed" and you will not have ...
7
votes
Accepted
Is transit visa required for my journey via Reykjavik (KEF) where there is a date change during transitioning
You can use the Transit without Visa (TWOV) facility in Rekyjavik as you will transit Iceland on the same calendar day for both of your flight legs.
You have not posted the actual arrival and ...
- 4,333
4
votes
WOW air has ceased operation, can I get my tickets refunded?
WOW air has provided new information on reclaiming your money through the liquidator yesterday:
Passengers may also be entitled to compensation from WOW AIR, including in accordance with European ...
- 41
2
votes
Accepted
Wrong title shown in mail from airline
Since airlines are usually very careful about verifying identities, it's probably worth updating your details to avoid any day-of-travel surprises.
According to their website, "Minor spelling errors ...
- 1,108
1
vote
Insurance against airline bankruptcy
Some protection for airline insolvency is often written into travel insurance policies as part of trip cancellation/interruption coverage. However, as with all travel insurance, there are strict ...
- 85.7k
1
vote
WOW air has ceased operation, can I get my tickets refunded?
In the Netherlands there is a garantiefonds for when travel organisations go bankrupt. It is sort of an insurance: if you did not pay the premium you cannot claim the benefits. In the old days you'd ...
- 186
Only top scored, non community-wiki answers of a minimum length are eligible