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86

Do not assume your money is lost, contact your payment card issuer at once. Regardless of debit vs credit, you should always contact the bank and let them tell you if it is possible to get your money back through them. They're in a better position to know because there are a lot of specific details and local regulations. My answer from this point on is ...


27

You may lose your money, or some of it, if the company goes bankrupt, which seems likely. According to the Guardian, the airline has suggested that credit card customers check with their card issuers to see if a refund is possible, and that package holiday customers may be protected by the package holiday directive. (Neither of these seems to apply to you ...


10

Super easy. There are a ton of flights from 6am to 8am each and every morning. So the airport bus and other shuttle services all accommodate this. For a 6am flight, I'd aim to get there at least 2 hours before departure. I might make it 1.5 hours if I was flying carry-on only. If flying during peak season (June-August), add 15-30 mins to be safe.


10

Yes, there will be restaurants open at that time. I took one of WOW's 6am flights just a few weeks ago and all of the restaurants were open by the time I got through security at around 4:40. This is actually a very busy time for KEF airport as a lot of North American flights arrive between 4 and 6 and a lot of European flights depart between 6 and 8. ...


9

TL;DR your sole option is to register as a creditor of WOW air with the curator/liquidator of the bankruptcy. Unless you bought additional insurance on your ticket First off, if you have an (ongoing-) travel insurance ((doorlopende-) reisverzekering), is to call your insurer and ask what they provide for bankruptcy of a travel agent. Usually your bank is ...


7

Contact your credit card issuer and dispute the charge, that is to say, request a chargeback. While the investigation runs, that part of your bill will be considered "disputed" and you will not have to pay it. You are extremely likely to be fully refunded. Oh wait, it's a debit card??? Okay, same deal. Except while the investigation runs, the money ...


6

You can use the Transit without Visa (TWOV) facility in Rekyjavik as you will transit Iceland on the same calendar day for both of your flight legs. You have not posted the actual arrival and departure times of the flights but given the flight numbers it is easy to find them on the internet. The DEL-KEF legs are on soon to be launched flights of Wow Air so ...


4

WOW air has provided new information on reclaiming your money through the liquidator yesterday: Passengers may also be entitled to compensation from WOW AIR, including in accordance with European regulation on Air Passenger Rights. Since WOW Air has been declared bankruptcy, claims can be filed to the administrator / liquidator. In that case it is ...


2

Since airlines are usually very careful about verifying identities, it's probably worth updating your details to avoid any day-of-travel surprises. According to their website, "Minor spelling errors and mistakes should go through our customer service center." There's information on how to contact them in that link.


1

Some protection for airline insolvency is often written into travel insurance policies as part of trip cancellation/interruption coverage. However, as with all travel insurance, there are strict limitations in the fine print on what is covered and how much they'll pay out in the case of a claim that may make such coverage useless, or at least not as useful ...


1

In the Netherlands there is a garantiefonds for when travel organisations go bankrupt. It is sort of an insurance: if you did not pay the premium you cannot claim the benefits. In the old days you'd always go through a travel agency and be required to pay the fee. Booking directly through the internet saves you the fee most of the time, but costs you the ...


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