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84 votes

WOW air has ceased operation, can I get my tickets refunded?

Do not assume your money is lost, contact your payment card issuer at once. Regardless of debit vs credit, you should always contact the bank and let them tell you if it is possible to get your ...
user71659's user avatar
  • 3,101
27 votes

WOW air has ceased operation, can I get my tickets refunded?

You may lose your money, or some of it, if the company goes bankrupt, which seems likely. According to the Guardian, the airline has suggested that credit card customers check with their card issuers ...
phoog's user avatar
  • 134k
13 votes
Accepted

Is a restaurant open at Keflavik Airport at 4:30 am?

Update: I originally wrote this answer long before WOW airline ceased operation. With it gone, morning traffic in KEF starts about 1 hour later. The basic point remains, though, that restaurants are ...
Kris's user avatar
  • 9,800
11 votes
Accepted

Catching early morning flight in Reykjavik

Super easy. There are a ton of flights from 6am to 8am each and every morning. So the airport bus and other shuttle services all accommodate this. For a 6am flight, I'd aim to get there at least 2 ...
Kris's user avatar
  • 9,800
9 votes

WOW air has ceased operation, can I get my tickets refunded?

TL;DR your sole option is to register as a creditor of WOW air with the curator/liquidator of the bankruptcy. Unless you bought additional insurance on your ticket First off, if you have an (ongoing-)...
Adriaan's user avatar
  • 191
7 votes

WOW air has ceased operation, can I get my tickets refunded?

Contact your credit card issuer and dispute the charge, that is to say, request a chargeback. While the investigation runs, that part of your bill will be considered "disputed" and you will not have ...
Harper - Reinstate Monica's user avatar
7 votes
Accepted

Is transit visa required for my journey via Reykjavik (KEF) where there is a date change during transitioning

You can use the Transit without Visa (TWOV) facility in Rekyjavik as you will transit Iceland on the same calendar day for both of your flight legs. You have not posted the actual arrival and ...
RedBaron's user avatar
  • 4,353
4 votes

WOW air has ceased operation, can I get my tickets refunded?

WOW air has provided new information on reclaiming your money through the liquidator yesterday: Passengers may also be entitled to compensation from WOW AIR, including in accordance with European ...
user96784's user avatar
2 votes
Accepted

Wrong title shown in mail from airline

Since airlines are usually very careful about verifying identities, it's probably worth updating your details to avoid any day-of-travel surprises. According to their website, "Minor spelling errors ...
jdouglas's user avatar
  • 1,108
1 vote

Insurance against airline bankruptcy

Some protection for airline insolvency is often written into travel insurance policies as part of trip cancellation/interruption coverage. However, as with all travel insurance, there are strict ...
Zach Lipton's user avatar
  • 86.3k
1 vote

WOW air has ceased operation, can I get my tickets refunded?

In the Netherlands there is a garantiefonds for when travel organisations go bankrupt. It is sort of an insurance: if you did not pay the premium you cannot claim the benefits. In the old days you'd ...
rew's user avatar
  • 186

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