58 votes
Accepted

Pink Oyster reader did not reduce the fare correctly?

Short answer: The pink oyster reader did function correctly, in the sense that it has registered your journey as one that avoids zone 1. However, since you used a Southern service in between your ...
B.Liu's user avatar
  • 5,811
38 votes
Accepted

Is there a way to tell in which direction a London Tube train will pass the station platform?

For the most part, tube trains travel on the left. So, if you have a reference to the other platform, you can deduce in which direction the train will be travelling. On a few of the older cut-and-...
Calchas's user avatar
  • 37.1k
38 votes
Accepted

What happens if you hold up two credit cards to the RFID readers on the London Underground turnstiles?

I would think “it depends”, and it’s difficult to guarantee you’ll always get the same behaviour. ISO 14443 smart cards, and that includes EMV contactless payment cards as well as MIFARE cards (...
jcaron's user avatar
  • 78k
38 votes
Accepted

What happens if the remaining balance on your Oyster card is insufficient for the route you took?

Short answer: You will be allowed to exit. Your Oyster card balance will become negative and you will need to top up before being able to use it again. Strictly speaking, customers are supposed to ...
B.Liu's user avatar
  • 5,811
35 votes

Is there a way to tell in which direction a London Tube train will pass the station platform?

Look for the end of the platform with TV screens. These are at the front of the train in the direction of travel because the driver uses these screens to view when it is safe to close the doors.
Tube_rider's user avatar
29 votes

What happens if you hold up two credit cards to the RFID readers on the London Underground turnstiles?

The official TFL page calls this "card clash" https://tfl.gov.uk/fares/how-to-pay-and-where-to-buy-tickets-and-oyster/pay-as-you-go/card-clash Specifically they list these problems If you ...
PeterI's user avatar
  • 453
26 votes

When we travel to Zone 4 in London with an Oyster card purchased for Zone 1 and Zone 3, how are the fares calculated?

If you have an Oyster with a valid travelcard for zones 1-3, and you travel outside those zones, you will pay an extension fare for only the zones that the travelcard doesn't cover. For zone 4, this ...
nkjt's user avatar
  • 3,738
26 votes
Accepted

Elizabeth line UK - where are ticket fares shown?

The single fare finder is working perfectly in this case. When you type "Heathrow" it gives you options for the Tube stations at the various terminals, and the National Rail/Elizabeth Line ...
Muzer's user avatar
  • 11k
23 votes

Is there a way to tell in which direction a London Tube train will pass the station platform?

Here's a some things an observant rider will see: Which direction are the local riders watching for the train. Which end of the platform has White (Victoria and Central) or Green (all other lines) ...
DTRT's user avatar
  • 32.7k
23 votes

Is there a way to tell in which direction a London Tube train will pass the station platform?

Ask a station attendant (if there are any) or one or more people waiting.
mkennedy's user avatar
  • 8,872
23 votes

Can I get through a ticket barrier if I didn’t put my ticket through at the start of the journey?

Yes, you will be able to get through the barrier at your destination. It’s common for barriers to be open at certain times of day, in which case you don’t need to put your ticket through. Some ...
Joe Malt's user avatar
  • 4,197
22 votes
Accepted

Where to buy an Oyster card and where to get the refund after a short time of use

You get an Oyster card from the machine at a tube station. As for the refund Oyster Card Refunds The £5 deposit you pay for an Oyster card is refundable along with any pre-pay (Pay as you go) money ...
Ulkoma's user avatar
  • 9,228
21 votes

Why does the London Underground use two live rails instead of just one?

From http://www.trainweb.org/tubeprune/tractioncurr.htm : Current Rails All London Underground Lines (including the W & C) operate at 630 volts DC using third (positive) and fourth (negative) ...
AakashM's user avatar
  • 4,542
20 votes
Accepted

Why did Oyster card charge me £43 but only gave me a credit for £5?

The terminology does get confusing. Basically, you have an Oyster card with: A "7-day Zone 1 & 2 Travelcard" on it. This gives you free travel within Zones 1 & 2 for 7 days. It is worth £33 ...
user56reinstatemonica8's user avatar
18 votes

When we travel to Zone 4 in London with an Oyster card purchased for Zone 1 and Zone 3, how are the fares calculated?

Here is a Freedom of Information request where someone asked that. The response they got from Transport for London included: By way of an example, for a through journey from East Croydon (zone 5) ...
hmakholm left over Monica's user avatar
17 votes
Accepted

Why does cost of the travel from zone 1 to zone 3 in London depend on means of transportation?

Your assumption that TfL and SWT are working together is wrong - at least so far as fare setting goes. And there are in fact four different fares available to you - although only the first two involve ...
EdC's user avatar
  • 2,118
17 votes
Accepted

Is there a "local" version of the Piccadilly service?

The Piccadilly Line does not normally serve these stations (Ravenscourt Park, Stamford Brook, Turnham Green (except as indicated) and Chiswick Park)), and I cannot find any westbound weekend early ...
waiwai933's user avatar
  • 3,869
17 votes
Accepted

Why does Oxford Circus Tube Station temporarily close its entrances?

I have seen a series on London transport, pre covid, where they showed the station inside the closed entrances. The halls and platforms were so busy that passengers ran the risk to be crowded off the ...
Willeke's user avatar
  • 60.5k
16 votes

Which Oyster card should I get as a foreign visitor to London?

Oyster and Visitor Oyster are more alike than they are different. They are both stored-value cards that deduct the price of trips as you make them, up to a daily cap. Journey prices and coverage are ...
hmakholm left over Monica's user avatar
15 votes

Accessible travel by Tube from Heathrow to Kings Cross

What you want here is the Avoiding stairs Tube guide, linked from the TfL Accessibility guides page. In this guide you will see that all the Heathrow stations, as well as King’s Cross St. Pancras, ...
AakashM's user avatar
  • 4,542
14 votes

Oyster card broken - can I get a refund?

The TfL website does not mention a deposit refund for faulty Oyster cards. They only mention that after you get a new card they will transfer the credit and passes you had on the faulty card. Quoting ...
JoErNanO's user avatar
  • 52.7k
14 votes

Why does the London Underground use two live rails instead of just one?

This addresses one of you sub-questions from a different point of view to AakashM's answer, which I recommend reading first. Why not use 630 V and 0 V? Wouldn't it make one of the rails safe for ...
Chris H - UK's user avatar
  • 7,676
14 votes

What happens if the remaining balance on your Oyster card is insufficient for the route you took?

TFL answered a freedom of information request in 2012 when they where asked: Please explain, if users are allowed to exit stations (including national rail) with ticket barriers, when their card ...
skifans's user avatar
  • 8,154
13 votes
Accepted

Taking a non-foldable bike from Paddington station in London, UK

While MJeffryes has provided a good map to help in the general case, I'd like to answer your specific case. There isn't really a good route entirely by rail or tube. However, I can spot a few decent-...
Muzer's user avatar
  • 11k
12 votes
Accepted

How do you use a railcard on TFL if you pay by phone or debit/credit card?

You cannot. As of November 2022, contactless (bank cards or NFC devices) support only extends to a "pay as you go" model for a single adult fare with daily and weekly cap. For railcard ...
xngtng's user avatar
  • 22.2k
11 votes

Where to buy an Oyster card and where to get the refund after a short time of use

Note that there is a specific option for a Visitor Oyster card. This is the same as a normal Oyster, but you pay a small fee (£3) to buy it instead of a deposit (£5) on a regular Oyster. One big ...
mike_dowler's user avatar
11 votes
Accepted

U1256 Underground Ticket - How many journeys permitted?

Here is a forum thread where it is claimed that U1256 means a single connecting Underground journey in zones 1-6, whereas a ticket with an attached Travelcard would be issued as London zones 1-6. ...
hmakholm left over Monica's user avatar
11 votes
Accepted

How are London zones calculated?

For stations that span zones, the station will be treated as the zone in the direction from which you arrived — effectively meaning it'll always be the cheapest option. So if you travel from ...
Muzer's user avatar
  • 11k
11 votes

Why does Oxford Circus Tube Station temporarily close its entrances?

The tube was built a long time ago, in an era when safety standards were lower and passenger numbers smaller. Many stations were built in ways that would never be considered acceptable for a new ...
Peter Green's user avatar
  • 11.3k
11 votes
Accepted

Can I see my TFL travel history when I've used contactless?

For the travel and payment history of the past seven days, you may consult the records without registration: https://contactless.tfl.gov.uk/UnregisteredCustomer/Show. Otherwise, you can create a TfL ...
xngtng's user avatar
  • 22.2k

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