33

Since you bought a non-refundable ticket, the airline does not have to refund you. Travel insurance could pay out if you have “event cancellation” cover. However, since the the Canadian government does not advise against travelling to Portugal, it’s unlikely that most generic policies will pay out. I would say that your best option is just to wait. It’s ...


11

Bidding for upgrades is fairly common these days and many airlines do it, primarily in Europe. Typically there is a minimum bid that's fairly substantial. Whether this is worth trying or not depends on your own preference. I won a $400 bid on a Tap Portugal flight from Boston to Lisbon. It's an overnight flight - Tap Portugal flies a really nice lie-flat ...


8

It's easy enough: if you can't take the first leg (or any leg but the last), you need to contact airline and ask them change the reservation. They will charge you for it, and you may find that it's cheaper to just let the ticket lapse and buy a new ticket. It's hard to tell upfront, so you need to call and ask. So yes: the airlines wants you to pay extra to ...


7

Try calling the airline and asking for a cancellation. Most airlines are giving a full refund with almost no questions. If they are not giving you a refund, I would say hold on to your ticket for a couple of days and try for a cancellation again. With the corona situation, only looking to get worse, they might realize the intensity of the situation and give ...


6

Today (17th March 2020) the airline have revised their policy which is now much more generous and flexible (at least in terms of rebooking without a change fee or the offer of a voucher). Last updated: Tuesday, March 17, 2020, 17:20 / 05:20 PM (WET) Due to the current situation of Coronavirus (COVID-19), we have extended the possibility of ...


5

Currently many airlines are refusing refunds and offering travel vouchers or re-booking instead, even in cases where they are legally required to give a cash refund. It will be very difficult to enforce your legal rights here since some governments might actually give legal cover to the airlines (France for example) and are unlikely to enforce existing ...


5

If you will not be able to fly a particular segment but wish to continue the journey beyond, you can still change your ticket by contacting the airline prior to departure; done far enough in advance, this can often be done online or through the mobile app. If you have already checked in, an agent will need to remove the check-in for the affected passengers ...


3

As these are all intra-Schengen flights, there won’t be any passport control operations. Depending on the specifics, you may have to go through security. If you book the two legs on a single ticket, then this means the airline thinks there is enough time to make the connection, and they should take care of you if a delay in the first leg makes you miss the ...


2

With TAP, and with other airlines, I have never seen a possibility to only bid "a small amount" for an upgrade: The lowest possible bid was always a rather high price, no matter at what time I tried to access it.


2

It's a trap for you to spend more money. I've seen it on Air Canada. If you have spare money (enough for the minimum bid), you could do it and could be lucky that no one else out bidded you and you just "won" an upgrade. The thing is that you have to check if the upgrade price is more than the total price+bidding that you pay; if it is, then it's a win ...


2

The miles you earn when flying a Star Alliance airline and crediting to a different Star Alliance airline will depend on two factors - the "fare class" that your ticket is booked into, and the earning on the airline you credit to for that fare class. The earning rates on the airline you book with (in this case, the '10%'/'50%'/etc listed on that site) do ...


2

My husband and I were supposed to go to Portugal on March 5 for 10 days. We spoke with TAP representatives 3 different times in the days leading up to our trip, and they said our ticket was non-refundable, even though COVID-19 was already a global issue and Portugal's health director had assigned a "red alert." We had thought about getting travel insurance, ...


2

If the booked flight is still that far out, and they change their schedule, they are not obliged to pay you for a hotel, although they have to offer a cancel and reimbursement of the whole ticket (but it sounds like you don't want that). Typically, the automated rebooking offer is very limited, and if you call them, they might be well able to work out ...


2

The Answer is not clear. This TAP page contains this text: I want to change / cancel my journey: Change or cancel your trip in advance. Use Manage Booking to change the dates of your flight(s) online and without paying the change fee. One change fee is waived per reservation. Alternatively, you can request the issuance of a voucher for the value of the ...


1

It's definitely difficult situation. The way I see it you have these options: Do you have travel insurance? you might be able to claim it on your travel insurance You're entitled to a refund but it will be difficult to get it You mention that they offer you credit vouchers, if you plan to travel anywhere, you should consider it. Tap Portugal is part of ...


1

I inquired on March 20 too and they said a 70euro per person to cancel a full fare, refundable First class ticket. I was holding out for a cancellation & full refund. today, I checked and flight is now cancelled and only a voucher for full amount, with travel started by 12/31/2020. Now, I wish I had cancelled and paid the $156 for 2 tix. I still ...


1

On March 20 we were told that they would deduct $250 per direction (I.e. $500 round trip) and then give the balance as a voucher that had to be used by the end of the year.


1

Without checked bags, this should be doable, though you'll have to go through immigration. Terminal 2 at MUC has a minimum connection time of just 30 minutes, so you have sufficient time if there aren't delays. However, by arranging your own connection with two separate tickets, you are taking on the responsibility for delays yourself. If your first flight ...


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