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26

From a former cabin crew's point of view, there are two issues here: 1. Waking the passengers up: This is done for two reasons actually: Safety reason: It is a good practice for the airlines to wake passengers up whenever possible, the real reason behind that is checking if the passenger is ok or not. Many cases of very sick passengers (incapacitated) ...


13

There are currently three main airline alliances, Star Alliance, SkyTeam and OneWorld. Wikipedia provides a pretty good overview of carriers to alliances to save you having to check each alliance's website in turn. Have a look through that and see which one you've mostly been hitting. Also, be aware that carriers sometimes enter, leave or change alliances. ...


13

Airlines tickets usually report the amount of allowed checked baggages. Hand luggages are usually taken for granted. However, in this particular case, the Swissair website says: When you travel with SWISS, we will transport a certain amount of your baggage free of charge for you. The quantity and weight of this free baggage is clearly defined, and vary ...


13

According to a SWISS representative on Twitter, you need to specify the destination country, which in this particular case is the US: Yes, then it would be the country you're travelling to. https://twitter.com/FlySWISS/status/1087295723387932672 I'm personally not very happy with the lack of common sense in the way the check-in form is composed, but ...


11

Yes, the regulations did change both in the US and in Europe. There is an older question about using a Kindle on flights, where I recently added an answer explaining the change of rules of both the FAA and the EASA. For your specific case with Swiss, the change by the EASA is responsible. Their press release states: The EU's Aviation Safety Agency (...


11

They expire after 3 years: Any mileage not redeemed within 36 months of the date of accrual (date of flight, start of hotel stay, time of car rental) will expire at the end of that quarter (e.g. miles expiring in August of any given year would expire at the end of September of that same year), failing other arrangements published in the Miles & More ...


10

It is, in my experience, either mandatory or forbidden, never optional. On a flight from JFK to JNB, we stopped in Dakkar. Some people left the plane because that was their destination. Then security came on, did a quick search of the empty seats, new people got on, insecticide was sprayed, and we left. On a flight LAX-SYD-Melbourne, everybody had to get ...


10

Star Alliance doesn't have a loyalty program. The individual airlines within the alliance each have their own loyalty programs, and each program has it's own criteria/promotions/etc. You would need to check with the individual program that you're a member of to see if they have any such promotions, but at least the few that I'm aware of do NOT have ...


8

I agree with what Kate Gregory has already written and I want to add a bit of my personal experience. flight Milan - Mombasa (charter company, I think): we stopped in Assuan for fuel and nobody was allowed to get off the plane (nobody boarded it, either); KLM flight Amsterdam - Lima : we stopped over in Aruba, were told to get off while the tanks were ...


8

Yes, I checked with the consulate security, They said we can carry them, but we cannot use them during the interview. However, you can use them when you are waiting in the lobby.


8

What the cabin crew does depends on the airline. Some have a defined policy that they like passengers to put their seats into upright position, some don't really care. It may also vary on whether the flight crew enforce an airline's policy or not. Among travellers there's a bit of debate too on what's best. While some consider it rude to adjust seats or ...


7

You should be able to find the conditions on the airline website. Most of the conditions might be different from an airline to an other but you also have rights which are not airline-dependant. The one you might be interested in is EU261. Terms and conditions for RyanAir, for instance : 9.2.2 If your flight is cancelled or delayed for at least two hours,...


7

As zeocrash stated, Maestro is accepted pretty much all over the place. In fact, my (Swiss) bank card uses the Maestro system if not used at an ATM of the issuing bank. The terminals I have seen recently are all alike, and their primary contact with the card is the chip. Most also allow for no-pin transactions up to CHF 40. You might check the general ...


6

Are you a Russian citizen, or have a Russian Visa? If not, do not even attempt to do this. When checking in for your initial flight the airport will most likely check that you are have the relevant paperwork to enter the countries on your trip. In this case, that will include checking that you have a visa to enter Russia, and/or an onward ticket from ...


6

According to the Swiss webpage on Business Class services, as a Business class customer you'll have access to the following services: Comfortable, reclining seats A larger food selection for meals Better entertainment More luggage allowance Access to lounges (there is a lounge in Montreal - AC Maple Leaf Lounge, Between gates 52 and 53) Priority check-in, ...


6

According to this Swiss site, the London embassy only takes specific visa categories in person: National visa for a stay of more than 90 days Spouse permit Student permit Authorised work permit Diplomatic permit Visa for internship in an international organisation (e.g. United Nations) Schengen visa for a stay of up to 90 days ...


5

For Lufthansa, yes, this is normal, and it isn't related to booking through Priceline. I encountered this same fee on a Lufthansa flight I took a few months ago, which was booked directly on the airline's website. Note that this fee is optional. If you don't pay it, you will still be able to choose your own seats when you check in, starting 23 hours ...


5

There are a few things going on: Will you be allowed to pass through airport security with the items as a carry-on Will Swiss Airline allow you on board with the items as a carry-on Will you be able to pass customs with the items at Ireland. To begin things on the right foot; make sure you are carrying a current prescription (in English) for your ...


5

The website states it: In addition to your one piece of hand luggage your allowed to: Adults and children with their own seats may also take the following on board: Handbag, laptop bag or shoulder bag (max. 40 x 30 x 10 cm) Child's seat One pair of crutches, arm or leg splints, other kinds of prostheses Medical equipment So you can take an additional ...


5

There are various general rules of thumb, as described by Jim in his answer. But to answer your specific question: How do I find out, would I need to call Swiss air to find out? In case of any doubt, ask the airline agent when you hand in your luggage. They'll know exactly how they tagged it, and are also the ones to know about cases where you may need ...


5

International business is typically a big step up. You can check your airplane and seat configuration at websites like this http://www.seatguru.com/airlines/Swiss_Airlines/Swiss_Airlines_A330.php It looks like Swiss is flying a spiffy A330 with flat bed seats in business from YUL to ZRH. Meal services has multiple courses, with real cutlery and a nice ...


5

Maestro cards can be used in Switzerland and chip and pin is apparently in common usage there too. That said, whether your particular hotel or restaurant will accept maestro is really up to the business itself, it's always worth checking before you start your meal/stay whether that business accepts maestro card. With regards to the currency, A lot of chip ...


4

Aeroflot has only one frequent flyer program - you spend money on Mastercard, and you gather the miles. At the some moment you decide to get your ticket, you are happy, and the cycle repeats. As Gagravarr said, Aeroflot is a SkyTeam member, and officially not permits the exchange of the bonus miles from other companies not from SkyTeam.


4

It means that you are allowed to check in one piece of luggage free of charge (as long as it isn't over the maximum allowed weight and size). Carry-on luggage is separate. For most airlines you are allowed two pieces of carry on. One that will fit in the overhead compartment and another that will fit under the seat in front of you.


4

Assuming all legs are on a single ticket, you will certainly pick up your bags at the last airport. Often (if not usually), when you clear Customs and Immigration at an airport in the middle of the trip, you'll claim your bags there, too, to clear Customs (although there are increasing exceptions, such as at many airports in Canada). Also, if you have an ...


4

Unless the long layover is due to a flight delay or cancellation, no, you are not entitled to anything more than any other passenger in your fare class. You agreed to it when you booked your flights, and everything else is your responsibility.


4

Technically, a handbag, laptop bag etc. doesn't count as hand luggage, but is often also called "personal item". So you still have one piece of hand luggage, and the additional personal item.


4

First of all, airlines to their utmost best to ensure that they do not have passengers who need visa but do not have them. If an airline notice you do not have a needed visa before you enter the plane, they might not transport you at all, or if it is because the travel is re-routed, they might re-route you again, so you are not in the plane. But if a plane ...


3

If your roller bag is pretty close to the weight and dimensions for cabin baggage it should be allowed on. Most airlines are a bit generous especially with the weight allowance. Swiss air also allows a "thin laptop bag" as well as a carryon, so that shouldn't be a problem. Put your laptop and charger in that, and probably some other stuff. Jackets also don'...


3

You can pick up the Swiss Travel Pass at the airport when pre-ordered. It can also be bought at any major railway station and the tourist office in Zurich, and ordered online and printed at home. For Brazil, the delivery options vary between CHF 15 and 25 (this information can be found under 'delivery options' when going through the order process). I do not ...


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