New answers tagged spain
22
RyanAir is a point-to-point airline. From the point of view of RyanAir you were flying to the UK, and thus needed to be in possession of the needed documents to enter the UK.
Rynair's T&C's mention the following:
Article 7 - Refusing to carry a passenger
7.1 We may refuse to carry you or your baggage on any flights operated by an airline of the Ryanair ...
9
I want to know who is to blame and what to do in the future in such a situation.
As mentioned on If an airline erroneously refuses to check in a passenger on the grounds of incomplete paperwork (eg visa), is the passenger entitled to compensation? by JBentley, and relevant since Alicante is in the European Union, you're entitled to compulsory compensation:
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35
RyanAir is to blame, as you followed the rules precisely for UK landside transit with an EU residence permit. Unfortunately, passenger recourse against such problems is difficult. You could try to claim EC261 compensation for denied boarding, and/or seek passenger rights help from Spanish authorities at seguridadaerea.gob.es.
The rules are shown in Timatic, ...
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Most airline use a database called Timatic to check if any visa are required, and passport length to expiry, etc. Public access is available here https://www.iatatravelcentre.com/
I checked for a Russian National, travelling to Spain, via the UK. The journey was for 19th Sept, with a 12hr layover.
It indicated that
Nationals of Russian Fed. transiting ...
29
Your citizenship is irrelevant, the only question is where you have been recently. So if you are arriving from a country which is exempt from quarantine requirements, and have been there long enough (I think this is 14 days, that needs to be checked), you don't need to quarantine when you arrive in the UK.
If that other country does not require you to ...
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