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39

Can I claim a refund for the unused flight City A to City B, based on the cancellation of the flight City B to City C? If yes, Generally no. Each itinerary is a different contract and they are not coupled in any way. Ryan Air sold you ticket from B to C and if you don't show up it's your problem, not theirs. The fact that you happened to also use Ryan Air ...


17

If you paid (part) by card, file a chargeback through your bank for that amount. Attach screenshots of any written correspondence and specify at what date and time you've called Norwegian's customer service. Explain you've been promised a refund (say when) but still haven't got it. My strong guess is you'll get back the amount paid by card.


12

It looks like the most promising course of action is a chargeback. Before you do a chargeback, you do have to give them an opportunity to give a refund directly, and there is some degree of subjectivity just what constitutes a sufficient opportunity, but if you exhaust all communication methods, and wait a week, it would be hard to argue that you haven't ...


12

No, you are not entitled to a refund of the first flight. You already wrote the explanation yourself: you have booked two independent itineraries. The passage of the t&cs you are quoting gives you a right to refund if there are multiple flights on one itinerary, but that is clearly not applicable here.


9

You may be out of luck here. Air Asia's refund policies are governed by the Malaysian Aviation Commission. https://www.mavcom.my/en/home/ (MAVCOM) In contrast to the governing bodies in Europe and the US, MAVCOM has prioritized airline survival over passenger rights. They have declared the pandemic "extraordinary circumstances" and have given the ...


8

As far as I am aware, I am eligible for a refund of my entire ticket due to this flight cancellation Correct However, could I also opt to only fly the return journey, and get (roughly) half of my ticket value back? That's unlikely to happen since LH would have to reprice the ticket which is complicated and will NOT result in a 50% refund. I'm guessing ...


5

I think you should wait. Maybe you get some hits on national newspapers. As you know, COVID heavily affected air industry, and so they lack of liquidity. For this reason countries tend also to tolerate delays (but usually they requires refund in case of bailout credits): better delay then a bankruptcy. In any case, in https://europa.eu/youreurope/citizens/...


5

UPDATE (2021/05/19): For all of my cancelled flights (over 100) I have - based on my choice - either received full reimbursement or was able to re-book into the future. The refunds office is pretty much back on track again to quickly refund your cancelled flights. Top notch service by Swiss! ORIGINAL REPLY: Being a HON Circle member, I can tell you first-...


4

If you have paid upfront for an eligible service under Swiss compulsory insurance law (KVG/LAMal), you will need to send a claim to Gemeinsame Einrichtung KVG, with your bill, EHIC, bank information along with possibly other required documents. You will need to pay a patient contribution depending on the length of your treatment. Currently the amount is The ...


4

If an airline cancels your flight then they are legally obliged to give you a full refund using whatever payment means the ticket was bought with. Airlines will frequently act as if this is not the case, and will offer you other redresses like vouchers or rebooking, and try to make it sound like those are the only option. That is because they want to keep ...


4

Ok, so lets establish some facts here. The ticket was purchased via Orbitz - this is the ticketing agent. The flights are operated by Air Serbia, and the journey starts within the EU (Athens), has one connection outside the EU, and ends within the EU (Rome). The original flight was pushed back by a full day - this would be classed as a cancellation and ...


3

Send a screenshot of the auto-reply to your request (with the date visible) as well as the original booking receipt and the cancellation confirmation to your bank, and file a dispute against the purchase of the ticket. This way you'll get the money back.


3

The EU hasn't been very helpful on this in the past few months when even fairly reputable airlines like Lufthansa didn't pay back on time (as specified by the law). It's a massive liquidity problem for airlines, and when considering the big picture, the EU executive may prefer to go easy on airlines at the cost of customers (who're loosing non-existential ...


3

I was unable to find a link but IIRC there is (literally) an app for that, with country-by-country information. Since you are from the UK, you can also refer to this page from the NHS (especially “If you're abroad and do not have your EHIC with you” and “Claiming a refund”). There is a phone number you can call. Note that while it is sometimes possible to ...


2

Changes are you ticket is gone, but that depends very much on what exact type of ticket it was in the first place and what the specific fare rules were. First of all, you have gotten a full rundown of the ticket rules when you booked the ticket (and you actually did agree to these rules). If you still have those, read them carefully. There are generally ...


2

Is it safe to wait for the airline to respond? Right now, airlines are doing everything they can to not hand over money to customers because they are bleeding operational funding due to the covid crisis - do NOT expect the airline to be proactive here. Going by the EU261 rules, you should have received a refund within 7 days of submitting the request, ...


2

(Threaten to) take them to small claims court In most countries taking someone to small claims court is faily cheap and straight forward, and doesn't require a lawyer. That's basically its whole point, to let people recovour money they are owes where the cost of a laywer would be a decent portion of what they are trying to recover. I am not a lawyer, but if ...


2

If I were you I would do the credit card chargeback just to be on the safe side. The reason is Hong Kong Airlines is not a European airline and it was not destined to come to the UK and thus they are not obliged under EU law to give compensation. They actually know this but they wouldn't say it. Same thing happened to me with Turkish airlines from Istanbul ...


2

You should request a refund from Travelocity. Airlines may not be able to help you here. Although the airline may offer full refund, there may be change/cancellation charges by Travelocity.


2

I've had the same thing and have been driven mad trying to figure out if I inadvertently booked through an OTA... was so sure I hadn't! Anyway, after not being able to submit the OTA form (it said it didn't recognise the details) I went on their online chat and said "I booked my flight through ryannair, how do I get a refund?". It then asked me if ...


1

Airlines are in serious financial trouble because far fewer people are traveling for any purpose. State-sponsored or state-owned or state-affiliated airlines (Air France, KLM, Turkish Air, etc.) may survive; it is extremely likely that many other carriers will go bankrupt. Because airlines’ cash flow has evaporated, airlines are desperate to avoid making (or ...


1

This depends a lot on the countries involved and the specific airlines. In most parts of the worlds (EU, US), you are entitled to a full cash refund if the airline cancels the flight. Some airlines will still refuse and will try to offer you flight vouchers or free re-booking instead. If that's the case you will have to be persistent in demanding a cash ...


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