85
votes
WOW air has ceased operation, can I get my tickets refunded?
Do not assume your money is lost, contact your payment card issuer at once.
Regardless of debit vs credit, you should always contact the bank and let them tell you if it is possible to get your ...
- 3,017
83
votes
Accepted
Airbnb - host wants to reduce rooms, can we get refund?
This situation is covered under Host cancellations:
What if a host informs me that the listing I already paid for is now unavailable but they have an alternative?
Even if you’ve already booked your ...
- 37.6k
67
votes
Should I bother cancelling if the traveller is planning not to show up for a flight?
Non-refundable doesn't mean what you seem to assume - it does not mean that the money is lost. It means that you don't get it back.
That might seem an irrelevant difference, but often it is not - you ...
- 28.5k
50
votes
How do I get a full refund when my Airbnb accommodation was inaccessible due to a hurricane?
You made a mistake by cancelling but obviously the host tricked you into doing so.
At this point, the best you can do is to be persistent with both AirBnB and the host.
Tell the host that you will ...
- 91k
47
votes
easyJet won't refund because it says 'no-show' but they denied boarding
As proof your friend could sure use his friends/companions/colleagues eyewitness accounts of his denied boarding, plus his printed boarding pass and transportation tickets to the airport, even though ...
- 26.2k
47
votes
Accepted
Refunding the ticket, not the value of the ticket
The exact details can depend on the tickets you've purchased, but as a general rule British Airways has 4 types of ticket based on age :
Infant (below 2 years) WITHOUT a seat. 10% of the standard ...
- 118k
42
votes
Plane ticket price went down by 40% two weeks after I booked it. Is there anything I can do to get a refund?
Unless you bought a high fare class that explicitly allows for cancellations at no penalty (unlikely given the price you paid), there's almost certainly nothing you can do. Sorry!
As for the future, ...
- 1,844
39
votes
Can I tell if the airline sold "my" seat after I cancelled the return leg after partially traveling?
Well, it just doesn't work like that.
No, they will not re-sell your ticket because even though you cancelled part of your itinerary, your ticket likely still has value. They are two different ...
- 32.6k
38
votes
Should I bother cancelling if the traveller is planning not to show up for a flight?
Yes, cancel the ticket, especially since it's someone else's money that bought it. Cancelling requires no more than a few minutes of your time, perhaps less time than you needed to post this question,...
- 129k
38
votes
Accepted
Can I receive a refund for a Ryan Air ticket that can't be used because of the next flight being cancelled?
Can I claim a refund for the unused flight City A to City B, based on the cancellation of the flight City B to City C? If yes,
Generally no. Each itinerary is a different contract and they are not ...
- 91k
34
votes
Accepted
Flight was rescheduled, now I can't make connection (flights have been booked together, same airline)
It's likely a mistake. Call the airline and they should be able to correct it, and offer you a new itinerary that is actually possible.
Standard procedure when an airline changes their schedule is ...
- 37.4k
32
votes
Getting a refund from TAP Air Portugal related to COVID-19
Since you bought a non-refundable ticket, the airline does not have to refund you. Travel insurance could pay out if you have “event cancellation” cover. However, since the the Canadian government ...
- 14.7k
28
votes
Airbnb - host wants to reduce rooms, can we get refund?
Yes, you are entitled to get out without penalty if they cannot deliver their end of what was agreed to - this goes not just for AirBNB rules but for contracts in general, and is the case even if you ...
- 484
28
votes
Accepted
Understanding booking dot com's "Free Cancellation" Policy
I have used that clause for some of my bookings. It's just legalese for "we don't know how long will it take for your bank to show the refund on your account, don't freak out".
If you have ...
- 1,328
27
votes
Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen
If you bought the ticket using a debit/credit card, the easiest way of solving the situation is to file a chargeback with your bank, stating that you did not receive the product you've paid for and ...
- 82.2k
27
votes
Accepted
Airline refuses to issue a refund, keeps stalling
If you used a card, dispute it with your card provider, attaching the order and cancellation confirmations as evidence.
- 75.8k
27
votes
WOW air has ceased operation, can I get my tickets refunded?
You may lose your money, or some of it, if the company goes bankrupt, which seems likely. According to the Guardian, the airline has suggested that credit card customers check with their card issuers ...
- 129k
25
votes
Flight booked through Expedia transit issue
You will probably not like my answer but I believe that Expedia is right. They hold no responsibility for you to be able to enter in a country. There is a simple reason for that. They don't have the ...
- 6,148
25
votes
Should I bother cancelling if the traveller is planning not to show up for a flight?
Cancel the ticket
There is really no downside to cancelling with the airline but there may be some significant potential upside.
Read up on the exact terms and conditions of the ticket and the ...
- 91k
23
votes
Accepted
Are there any airlines which refund fare (including economy class) fully in case you don't get visa?
Here are some airlines that mention refund upon visa refusal:
UIA
KLM
Air France
China Southern
"Most Russian airlines"
Looking at the fare rules for a sample of airlines, I see the following text ...
- 28.4k
23
votes
Can I tell if the airline sold "my" seat after I cancelled the return leg after partially traveling?
Speculation.
You booked a TLV-MEX fare on BA on the understanding it was refundable. The standard refundable or partially refundable economy booking classes on BA are Y, B and H, the cheapest of those,...
- 28.4k
23
votes
Bus failed to pick us up; must the operator refund our taxi fare?
This is a bit of a sensitive question. I believe there are some court cases (e.g. regarding maritime transportation) and sometimes divergent guidelines from national authorities but I am not familiar ...
- 104k
20
votes
Can I recover cost for being denied entry in a country. Flight, Hotel or even transfer money
I assume you ask whether you can recover from the government of the country which refused you entry.
Generally you cannot recover those costs. The only exception is if you arrived in a country you ...
- 21.9k
20
votes
Refund airline ticket to different credit card
Most airlines, and other companies, will only refund to the original card. This is done to avoid fraud, with people purchasing tickets with a stolen card, then requesting a refund to a card they ...
- 118k
20
votes
Accepted
Whom do I have to contact for a ticket refund in case of denied boarding (in the EU)?
Etihad could possibly help you rebook your ticket on a new flight, but if you want a refund, you need to first contact the ticket seller.
- 61.7k
19
votes
Airline refuses to issue a refund, keeps stalling
If disputing the charge with your card issuer doesn't work (or maybe even if it does,) you might want to consider filing a consumer complaint against the airline with the U.S. Department of ...
- 13.2k
18
votes
Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen
What can I do?
In addition to the answer by @luchador, keep contacting the airline, asking about the status of your complaint. In some countries you just send a complaint/request one time and then ...
- 14.6k
18
votes
I can't rebook ticket for a different passenger
And now I am out $800
yes
Is there anyway around this?
You can sue your "friend", if the court accepts your claim that they owe you - they'd have to repay.
It seems a total waste of an ...
- 16.3k
16
votes
Accepted
Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen
Here is a goverment site in English version that you can fill a complaint form. It is dedicated for passanger's rights.
The passanger rights regulations (sorry, I could find only Turkish version) ...
- 376
16
votes
Can I recover anything from a non-refundable ticket?
It is likely that only the airport and government taxes are refundable on this fare. I can't actually find an O fare to see the fare rules that might be applicable, but the nearest I can find is an S ...
- 28.4k
Only top scored, non community-wiki answers of a minimum length are eligible