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84 votes

WOW air has ceased operation, can I get my tickets refunded?

Do not assume your money is lost, contact your payment card issuer at once. Regardless of debit vs credit, you should always contact the bank and let them tell you if it is possible to get your ...
user71659's user avatar
  • 3,100
83 votes
Accepted

Airbnb - host wants to reduce rooms, can we get refund?

This situation is covered under Host cancellations: What if a host informs me that the listing I already paid for is now unavailable but they have an alternative? Even if you’ve already booked your ...
Greg Hewgill's user avatar
67 votes

Should I bother cancelling if the traveller is planning not to show up for a flight?

Non-refundable doesn't mean what you seem to assume - it does not mean that the money is lost. It means that you don't get it back. That might seem an irrelevant difference, but often it is not - you ...
Aganju's user avatar
  • 28.7k
64 votes

US Embassy in Nigeria told me to pay them for my flight when applying for visa, however my visa was denied. Will they refund me my flight money back?

US Embassy in Nigeria told me to pay them for my flight when applying for Visa, however my visa was denied. Will they refund me my flight money back? ... but I gave the clerk flight money as well. ...
Mark Johnson's user avatar
  • 29.7k
50 votes

How do I get a full refund when my Airbnb accommodation was inaccessible due to a hurricane?

You made a mistake by cancelling but obviously the host tricked you into doing so. At this point, the best you can do is to be persistent with both AirBnB and the host. Tell the host that you will ...
Hilmar's user avatar
  • 104k
47 votes

easyJet won't refund because it says 'no-show' but they denied boarding

As proof your friend could sure use his friends/companions/colleagues eyewitness accounts of his denied boarding, plus his printed boarding pass and transportation tickets to the airport, even though ...
mts's user avatar
  • 26.4k
47 votes
Accepted

Refunding the ticket, not the value of the ticket

The exact details can depend on the tickets you've purchased, but as a general rule British Airways has 4 types of ticket based on age : Infant (below 2 years) WITHOUT a seat. 10% of the standard ...
Doc's user avatar
  • 123k
42 votes

Plane ticket price went down by 40% two weeks after I booked it. Is there anything I can do to get a refund?

Unless you bought a high fare class that explicitly allows for cancellations at no penalty (unlikely given the price you paid), there's almost certainly nothing you can do. Sorry! As for the future, ...
Bunji's user avatar
  • 1,844
41 votes

Can I tell if the airline sold "my" seat after I cancelled the return leg after partially traveling?

Well, it just doesn't work like that. No, they will not re-sell your ticket because even though you cancelled part of your itinerary, your ticket likely still has value. They are two different ...
DTRT's user avatar
  • 32.7k
38 votes

Should I bother cancelling if the traveller is planning not to show up for a flight?

Yes, cancel the ticket, especially since it's someone else's money that bought it. Cancelling requires no more than a few minutes of your time, perhaps less time than you needed to post this question,...
phoog's user avatar
  • 135k
38 votes
Accepted

Can I receive a refund for a Ryan Air ticket that can't be used because of the next flight being cancelled?

Can I claim a refund for the unused flight City A to City B, based on the cancellation of the flight City B to City C? If yes, Generally no. Each itinerary is a different contract and they are not ...
Hilmar's user avatar
  • 104k
34 votes
Accepted

Flight was rescheduled, now I can't make connection (flights have been booked together, same airline)

It's likely a mistake. Call the airline and they should be able to correct it, and offer you a new itinerary that is actually possible. Standard procedure when an airline changes their schedule is ...
Nate Eldredge's user avatar
32 votes

Getting a refund from TAP Air Portugal related to COVID-19

Since you bought a non-refundable ticket, the airline does not have to refund you. Travel insurance could pay out if you have “event cancellation” cover. However, since the the Canadian government ...
MJeffryes's user avatar
  • 16.6k
28 votes

Airbnb - host wants to reduce rooms, can we get refund?

Yes, you are entitled to get out without penalty if they cannot deliver their end of what was agreed to - this goes not just for AirBNB rules but for contracts in general, and is the case even if you ...
T.R.'s user avatar
  • 484
28 votes
Accepted

Understanding booking dot com's "Free Cancellation" Policy

I have used that clause for some of my bookings. It's just legalese for "we don't know how long will it take for your bank to show the refund on your account, don't freak out". If you have ...
L.Dutch's user avatar
  • 2,685
27 votes

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

If you bought the ticket using a debit/credit card, the easiest way of solving the situation is to file a chargeback with your bank, stating that you did not receive the product you've paid for and ...
JonathanReez's user avatar
  • 82.4k
27 votes
Accepted

Airline refuses to issue a refund, keeps stalling

If you used a card, dispute it with your card provider, attaching the order and cancellation confirmations as evidence.
Crazydre's user avatar
  • 77.4k
27 votes

WOW air has ceased operation, can I get my tickets refunded?

You may lose your money, or some of it, if the company goes bankrupt, which seems likely. According to the Guardian, the airline has suggested that credit card customers check with their card issuers ...
phoog's user avatar
  • 135k
26 votes
Accepted

Are there any airlines which refund fare (including economy class) fully in case you don't get visa?

Here are some airlines that mention refund upon visa refusal: UIA KLM Air France China Southern "Most Russian airlines" Looking at the fare rules for a sample of airlines, I see the following text ...
Berwyn's user avatar
  • 29k
25 votes

Should I bother cancelling if the traveller is planning not to show up for a flight?

Cancel the ticket There is really no downside to cancelling with the airline but there may be some significant potential upside. Read up on the exact terms and conditions of the ticket and the ...
Hilmar's user avatar
  • 104k
24 votes

Can I tell if the airline sold "my" seat after I cancelled the return leg after partially traveling?

Speculation. You booked a TLV-MEX fare on BA on the understanding it was refundable. The standard refundable or partially refundable economy booking classes on BA are Y, B and H, the cheapest of those,...
Berwyn's user avatar
  • 29k
23 votes

Bus failed to pick us up; must the operator refund our taxi fare?

This is a bit of a sensitive question. I believe there are some court cases (e.g. regarding maritime transportation) and sometimes divergent guidelines from national authorities but I am not familiar ...
Relaxed's user avatar
  • 108k
20 votes

Can I recover cost for being denied entry in a country. Flight, Hotel or even transfer money

I assume you ask whether you can recover from the government of the country which refused you entry. Generally you cannot recover those costs. The only exception is if you arrived in a country you ...
George Y.'s user avatar
  • 22k
20 votes

Refund airline ticket to different credit card

Most airlines, and other companies, will only refund to the original card. This is done to avoid fraud, with people purchasing tickets with a stolen card, then requesting a refund to a card they ...
Doc's user avatar
  • 123k
20 votes
Accepted

Whom do I have to contact for a ticket refund in case of denied boarding (in the EU)?

Etihad could possibly help you rebook your ticket on a new flight, but if you want a refund, you need to first contact the ticket seller.
Michael Hampton's user avatar
19 votes

Airline refuses to issue a refund, keeps stalling

If disputing the charge with your card issuer doesn't work (or maybe even if it does,) you might want to consider filing a consumer complaint against the airline with the U.S. Department of ...
reirab's user avatar
  • 13.4k
18 votes

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

What can I do? In addition to the answer by @luchador, keep contacting the airline, asking about the status of your complaint. In some countries you just send a complaint/request one time and then ...
Fiksdal's user avatar
  • 15.1k
18 votes

I can't rebook ticket for a different passenger

And now I am out $800 yes Is there anyway around this? You can sue your "friend", if the court accepts your claim that they owe you - they'd have to repay. It seems a total waste of an ...
littleadv's user avatar
  • 18.5k
18 votes
Accepted

US Embassy in Nigeria told me to pay them for my flight when applying for visa, however my visa was denied. Will they refund me my flight money back?

As others have said, this appears to be a scam, and you should contact your bank to see if there is any chance of tracing or retrieving your funds. If you paid cash that is a red flag all by itself ...
arp's user avatar
  • 1,409
16 votes
Accepted

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

Here is a goverment site in English version that you can fill a complaint form. It is dedicated for passanger's rights. The passanger rights regulations (sorry, I could find only Turkish version) ...
Ayhan's user avatar
  • 376

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