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83 votes
Accepted

Flight departed from the gate 5 min before scheduled departure time. Refund options

If you check your ticket, it will say something like 'all passenger must be at the gate and ready to board x minutes before the scheduled time, or they forfeit their flight'. I have seen times ...
Aganju's user avatar
  • 28.7k
68 votes
Accepted

Compensation for missed connection due to delay with same airline but separate bookings

No, you're not entitled to any compensation. You chose to book separate flights, so the airline did not guarantee your connection and the risk is fully on you. In addition, because your flight was ...
lambshaanxy's user avatar
  • 99.7k
65 votes
Accepted

Who should I go after (Expedia, Finnair or Bangkok Airlines) for a missed flight?

Unfortunately the only person responsible here is you. You knowingly booked separate tickets with a very tight connection, and you lost the gamble. Finnair has nothing to do with this, they promised ...
lambshaanxy's user avatar
  • 99.7k
50 votes
Accepted

Can I take some items from my luggage while waiting for a flight?

You need to check with the airline at their customer service desk. All airlines have slightly different policies but typically they return checked luggage, if you are delayed by 24 hours or more. They ...
Hilmar's user avatar
  • 103k
46 votes
Accepted

If a flight delay causes you to miss a later leg, can you ask to be rebooked on one from another airline, to significantly shorten the total delay?

Can you ask them to put you on a different airline? Sure! It's a free country! You can even ask them to rent you a private plane and fly you to your destination. Doesn't mean they will though... ...
Doc's user avatar
  • 123k
41 votes

Late boarding and passport control failures caused a missed flight in Turkey on a non-EU airline - what compensation can I claim?

As airline horror stories go, this one is pretty mild. You arrived at your destination city only a few hours late, with luggage. Moreover (and this is the important point) the reason for all this ...
DJClayworth's user avatar
  • 67.3k
31 votes
Accepted

Airlines refused Missed Flight Cover 10 minutes after departure

Unfortunately, you're out of luck. Missed Flight Cover is an optional Travel Insurance for which there is an additional fee. Did you pay the fee? Any Compensation regulation does not apply because ...
DTRT's user avatar
  • 32.7k
28 votes

Which airlines will cancel the return leg of a flight if you do not use the outward portion?

Instead of giving a list of airlines, I’ll give a few pointers which can help find out. The reason airlines cancel subsequent segments of a missed flight is to avoid passengers taking advantage of ...
jcaron's user avatar
  • 81k
27 votes
Accepted

PPBM: What happens if you check in luggage and then miss the flight?

PPBM, or "Positive Passenger Bag Matching" in an international airline regulation that was introduced after the Pan Am 103 bombing, and basically requires that a passenger may not cause their checked ...
Doc's user avatar
  • 123k
23 votes

Missed the connecting flight, separate tickets on same airline - who is responsible?

As explained in the other answer and in comments to the question, the responsibility lies with you. You had two separate contracts for travel from A to B and from B to C. You were delayed on A to B, ...
jcaron's user avatar
  • 81k
22 votes

Can I get a refund from Thameslink for a flight I missed because of their train's delay? How?

You'll certainly be entitled to some refund of the train ticket - https://www.thameslinkrailway.com/help-and-support/journey-problems/delay-repay - exactly how much you'll get will depend on how late ...
skifans's user avatar
  • 8,154
21 votes

Can travel agents "reissue" tickets?

Can travel agents “reissue” tickets? Yes, they can get them reissued. Even the customers can. That agent didn't trick the airline, he/she tricked your friend into believing this was something ...
Hanky Panky's user avatar
  • 32.9k
21 votes

Can I skip the first leg of a journey, on a two way flight, on a low cost carrier?

This answer is based on personal experience. Whilst it will provide infomation, it should not be considered definitative. I needed to cancel/miss the outbound leg of an EasyJet flight in summer 2018, ...
Neil Tarrant's user avatar
  • 1,624
20 votes

If I book a return journey with British Airways and miss the first flight, can I still use the return flight?

Unfortunately your ticket will no longer be valid if you have missed the first flight. The customer service website of official British Airways confirms the same: Other Travel Policies: Your ...
Ali Awan's user avatar
  • 11.8k
19 votes

Flight departed from the gate 5 min before scheduled departure time. Refund options

So anyhow, we reached there 2 min prior but were advised that the flight already left and the gate was closed. Say the flight "departure time" is 10:40:00 You simply can't arrive very close to that ...
Fattie's user avatar
  • 6,319
19 votes

Can I skip the first leg of a journey, on a two way flight, on a low cost carrier?

There is no hard answer. It varies by airline. Some airlines book multiple-segment trips. For instance they will cheerfully book a round trip A-B-C...C-B-A. They set prices based on the A-C demand ...
Harper - Reinstate Monica's user avatar
18 votes
Accepted

Is it possible to purposefully miss a flight to force a short-check?

No. If the bag is supposed to be offloaded, mistakes happen and the bag could proceed to the destination without you. Yes. If they have it in their terms and conditions such as KLM, then the passenger ...
Berwyn's user avatar
  • 29k
18 votes

Compensation for missed connection due to delay with same airline but separate bookings

You might be entitled to a refund of the Air Passenger Duty. This won't be very much, and some airlines impose a fee or minimum amount for this refund that could make it completely pointless. Check ...
Zach Lipton's user avatar
  • 86.3k
17 votes

Late boarding and passport control failures caused a missed flight in Turkey on a non-EU airline - what compensation can I claim?

If you were to claim any damages, who would you blame? The airline doesn't control the passport systems. The delay for departure may have to do with incoming aircraft, which may have been delayed due ...
Burhan Khalid's user avatar
17 votes
Accepted

Missed flight but no visa to get a hotel

Many years ago. My wife and I flew Bangkok to London via Athens. She was not yet British. She needed and had a UK visa. She did not have a Greek visa which was okay for transit but not to enter ...
badjohn's user avatar
  • 7,067
15 votes

Air Serbia denied return flight after not taking outbound one

The use of your ticket is covered by the "Contract of Carriage" of the airline. Air Serbia, like most airlines, including a condition in it's contract of carriage as follows : 3.3 COUPON SEQUENCE ...
Doc's user avatar
  • 123k
15 votes

What happens if you can't make a connection due to queues at security, etc.?

In my experience, as long as you make a good faith effort to move as quickly as you can, the airline will rebook you. In fact, also in my experience, even if you miss the flight because you've sat ...
phoog's user avatar
  • 135k
13 votes
Accepted

Is possible to enter in airport's safe area after "miss" the flight?

The answer will potentially depend on a number of factors, including the country and the size of the airport. From personal experience in the US, I would not expect you to have any issues entering ...
Doc's user avatar
  • 123k
12 votes

Late boarding and passport control failures caused a missed flight in Turkey on a non-EU airline - what compensation can I claim?

Sorry, but no. If you have travel insurance they may cover any additional costs you've had - check your policy. Next time, book a longer connection.
Doc's user avatar
  • 123k
12 votes

Who should I go after (Expedia, Finnair or Bangkok Airlines) for a missed flight?

If it was a split ticket, your only option is probably travel insurance. Many policies will cover the cost of a new ticket in the event of a missed departure up to EUR 500-800, often at zero excess. ...
Crazymoomin's user avatar
  • 1,278
12 votes

Can I take some items from my luggage while waiting for a flight?

Talk to your airline's customer service desk but... Most modern phones charge with a standard USB lead and many hotels and cafes (and even trains and buses!) have USB sockets these days. There's sure ...
David Richerby's user avatar
12 votes
Accepted

Compensation for a cancelled flight AND loss of connection

You should have two types of compensation. two night at hotel, all meals, free internet and possibly refreshment 200 to 600 Euro (depending of the distance) because of arrival later then 3 hours as ...
Giacomo Catenazzi's user avatar
12 votes
Accepted

Email about missed connecting flight compensation 5 months after flight, is there a point?

Since the flight was operated by KLM, the flight is covered by EU Flight Compensation Regulation 261/2004. Relevant for the calculation of the compensation is your delay at the final airport. From ...
Tor-Einar Jarnbjo's user avatar

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