28

How long is a piece of a string? Having flown Lufthansa over 20 times this year alone and 100s of times in total here are my experiences. If your carry on is large you risk a weighing more often. If the flight is totally full you risk a weighing more often. If you arrive late at check in you risk a weighing more often. In reality if you are on time and ...


14

Under EC261 rules, you are entitled to a refund if the airline cancels the flight. However, currently most airlines are starved for cash, and are unable to meet their legal obligations. Most will at least try to convince you to take a voucher rather than get a refund. Some will (illegally) not even give you the option and only provide a voucher and no ...


14

Yes. According to Carry-on baggage rules at Lufthansa For a smooth boarding procedure, more stowage space on board and a punctual departure, it is essential that your carry-on baggage corresponds to the regulations. That is why we check your carry-on baggage against the permitted dimensions, quantity and weight at departure airports. And from a ...


10

The airport has a handy online guide for this. I filled out the form using the information from your question and you don't need to pick up your bags (get them tagged to SJO when you first check in) or go through immigration. You will use a kiosk and swipe your passport. You will not have to change terminals. All of this adds up to 1:25 being plenty of time, ...


10

Lufthansa has made a statement about this: Information on the carriage of Apple MacBooks Apple has recalled certain 15 inch models of Macbook Pro laptops sold between 2015 and 2017 as a result of a battery defect. If the battery of those specific recalled models were not replaced by the manufacturer, the passenger will not be able to carry the laptop ...


9

Occasionally. In my experience, it happens about in 10%-20% of my LH group flights (including Swiss and Austrian). I have a pretty big roll aboard suitcase which probably triggers more attention than a smaller piece of carry on. In all cases, taking out a jacket or moving something heavy to my backpack did the trick, but I always make sure I'm not ...


9

If it is the same ticket, and one flight is cancelled, you have the right to cancel all flights and get full refund. Switzerland is fully considered like an EU country in the EU passenger right directive. The problem: the flight is not yet cancelled (just "probably"), so it makes harder to change and get refund, until there is a true cancellation. So you ...


8

Wait until the policy is official. Should I expect Lufthansa or Trip.com to contact me in light of this? On your Trip.com booking, you can check under [Booking details] then under [Cancellation details] for a trip cancellation. If no cancellation information is there you should wait until the flight is cancelled by Lufthansa. Can I get a refund? If ...


7

You can't double dip. Your booking is always associated with a single frequent flyer account, regardless which carrier flies, markets, books or operates it. You can easily change it anytime before the flight typically until check in, but there can be only one at a time Benefits get credited after completion of the flight depending on what frequent flyer is ...


7

Where exactly would I be clearing immigration? Munich. The LH agent must have misunderstood something. The MUC-TXL flight is an in-Schengen flight and there are no facilities to separate people cleared to be in Schengen and those who haven't so you must be cleared first. Your bags go all the way through, you will pick them up in Berlin, maybe that's what ...


6

Yes, your residence card (Aufenthaltstitel) allows you to travel within Germany, but does not allow you to cross the national border. You are, however, required to show and/or hand out your passport and/or residence permit to an authorized official such as police and customs officer government employees, such as foreigners and registration officials upon ...


5

If a passenger is unable to access the downstairs lavatories due to disabilities then they will be allow to use those located in the business class cabin - in particular the accessible lavatory located around row 10. As passengers are normally required to use the lavatories in their ticket cabins it would be worth raising this with the fight attendants, ...


4

I do not know of any web-sites with that information. In Australia Jetstar is notorious for using a portable set of scales on a trolley at the gate lounge. It is random, not at every gate lounge and not at every airport but I have seen it in operation several times at Gold Coast and Melbourne. If your carry-on, including any handbags or computer bags, ...


4

Under the EU passenger rights regulation, the airline should have offered you both rerouting and the standard compensation for lost time (where applicable). If they didn't, it sounds plausible that you have a legal claim both for the compensation and for the expenses you incurred yourself as a result of their failure to reroute you. Typically the standard ...


3

There are still a lot of unknowns at this stage, so it is quite difficult to answer with any degree of certainty. I expect you would need to be able to prove to someone (probably the airline, and then again CBP upon arrival in the US) that you are the spouse of a US citizen. Make sure you have a copy of your marriage certificate or other similar document, ...


2

As long as you confirmed the reservation through the My Bookings page, and haven't made a completely new booking, you don't have to pay the reservation fee. More likely the credit card transaction, that you see is only a hold and not an actual deduction. The hold should disappear in a couple of days. If not, then you can dispute that transaction with the ...


2

It was not clear from the question if there actually was a self-drop counter for LH there (which in that case was out of service?) or not. Assuming there wasn't: One likely cause is "Not willing to pay for being the pioneer" or otherwise not getting the payback. Although I suppose LH is big also there. If you are (among) the first self-drop counter(s) on a ...


2

You’re safe without the passport on domestic flights in Germany. As a Norwegian citizen living in Germany for over 30 years, I have never had to show my passport on a domestic flight.


2

Your bags should be tagged for Copenhagen and not made available to you in Munich. As you will not have time to leave the airport during your layover, head straight to your connecting gate, without passing baggage claim. Your entire layover should be in terminal 2. Arriving from an airport in a “safe” country you should normally not have to go through ...


2

According to Lufthansa's website for "Baggage & Other Fees", the "Fare overview Economy Class" section states that a Flex II ticket refund is free and has no fee.


2

40 minutes would be very tight for this connection. Munich is your first port of entry into the Schengen area so you will need to go through immigration control in Munich. Depending on your citizenship and time of day, that can take some extra time. If Lufthansa is willing to sell you this as a single ticket, it's a legal connection an you have a decent ...


2

How and when will I be able to find out if the flight will be cancelled? Cancellation times vary a lot but 1-2 weeks before departure seems to be typical at the moment, so it's still too early. A good indicator is today's or yesterday's flight status of your itinerary. If the flights are cancelled or non existent, than chances are very high they will not ...


1

If the delay is due to decreased demand (as opposed to government measures) they are liable for compensation. In fact, if they claim extraordinary circumstances it is on them to prove that to you. I‘d flatly state that the cancellation was their responsibility and therefore you are entitled to compensation. If they refuse, you can still decide if you want ...


1

He shouldn't get stressed too much. Lufthansa/Swiss are rearranging their schedule a bit, due to decreased demand. And yes, this will mean that some flights are cancelled. That does not mean that all flights are cancelled or that they won't take him at all. He has a ticket with Swiss, and they have to transport him to his destination, even if on a ...


1

Answering my own question, on my return flight I asked to check my bag through to my final destination, but was told it couldn’t be done.


1

So, I had my flight a couple of days ago. for anyone having this problem sometimes swiss air system does not update, but if you have bought the checkin luggage everything should be fine. just go to the airport with the copy of the mail that confirm your purchase of the luggage. Additional info since I was not clear enough: I have bought the tickets through ...


1

Unless you are able to clarify otherwise, "with one itinerary with two separate tickets Lufthansa and Copa Airlines" would tell me that you booked these two legs of your trip separately. (eg. you went online and purchased your Lufthansa ticket and then your Copa ticket) If this is indeed the case, then you will have to: Exit the transit area in Panama Go ...


1

I can’t comment on the service but I can confirm that dogs weighing more than 8 KG including the transport container can be transported in the cargo hold under certain conditions: Dogs and cats that weigh more than 8 kg including their transport container, as well as hares and rabbits, may be transported under certain conditions as excess baggage in the ...


1

As other people said, you won't have to claim and re-check your baggage. I would add that I had multiple times short-time layovers in Munich, even just 55 minutes and I never had any problems, even when my flight had a 20-mins delay. Munich is a very large airport but signs are everywhere so you will know where to go and should be fine!


1

They might, but you should not worry too much. If it is weighted and goes over the limit and the check-in clerk does not let you "pass this time" you have other options. You can swap items form carry-on luggage to checked-in luggage. You can leave the desk and check-in later with some items in your pockets, etc. The best advice, however, is to check-in ...


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