New answers tagged

30

Do major hotels actually engage in such deceptive practices or is it likely a mistake or bug in the website ? I'm leaning towards mistake/bug, since it is clearly stated breakfast included, and French consumer protection laws are quite good. Since this is happening in France, I'm guessing the reason of this inconsistency is that the breakfast staff is ...


2

Has it become a common occurrence in an attempt to drive rates down ? Not really. That's the first time I've seen that (and I use hotels a lot) Do major hotels actually engage in such deceptive practices They do and it's getting worse and worse. There are lots of hidden fees and taxes that they glob on to advertise an artifically low price. "Resort ...


1

I have checked into a motel without even being asked for ID. I had pulled off the highway to get a night's sleep, stopped in a place I had stayed a few times previously (but long ago, I wasn't recognized) and asked about the price of a bed for the night as I didn't feel it was safe pressing on to <city 2 hours further on.> I paid cash and that was ...


1

Really for safety of all guests besides an ID/correct guest information, knowing the names and number of occupants of all individuals occupying rooms is important....but seldom obtained. In case of fire/disaster we need to be able to account for the people staying to authorities. Major chains have lost law suits because of fire etc. where a child was not ...


6

One possibility is that the hotel has security camera video of the accident, and showed it in an employee meeting. It would help reinforce being careful about allergies, and demonstrate the benefit of prompt medical intervention.


46

It's a high-end hotel that apparently prides itself on the personal touch. The staff knew because the hotel distributed info about your colleague and what happened, and encouraged staff's personal enquiries about your colleague's well-being. Most guests are generic, but some — like your colleague — have something unusual or distinguishing or concerning ...


3

There's another factor, also: The higher end the property in general the longer ago they provided the tech. Thus you tend to see newer tech at lower end places.


14

Bad Business Deal This is pure speculation on my part, but here is a very old press release announcing a partnership between "PrinterOn" and HGI to provide "guest printing services" for the entire HGI chain. The emphasis is on remote printing from a room, but it makes sense that PrinterOn would push color printers for the best possible ...


72

More often than not, the more you pay for a hotel, the more you pay for amenities. If you stay at a $30/night hostel in Singapore, they often provide a simple but free breakfast. If you fork out $1000 for the Raffles, they charge you an extra $80 plus taxes for breakfast. Why? Because they can. People staying in expensive hotels are either wealthy enough ...


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