Hot answers tagged

72

More often than not, the more you pay for a hotel, the more you pay for amenities. If you stay at a $30/night hostel in Singapore, they often provide a simple but free breakfast. If you fork out $1000 for the Raffles, they charge you an extra $80 plus taxes for breakfast. Why? Because they can. People staying in expensive hotels are either wealthy enough ...


67

If hotel is cancelling, you will get refund. Since hotel said that they didn't charge, you have two things to do. Contact booking site, hotels.com and explain the situation and ask them to reverse the charge. If they are non responsive, contact the credit card provider and say that you are disputing the charge, as you didn't get the service. Mention that ...


46

It's a high-end hotel that apparently prides itself on the personal touch. The staff knew because the hotel distributed info about your colleague and what happened, and encouraged staff's personal enquiries about your colleague's well-being. Most guests are generic, but some — like your colleague — have something unusual or distinguishing or concerning ...


42

I think “double bed” means that the room can accomodate two people sleeping side by side and not much more. The bed is not guaranteed to be as large as you might be used to (especially if you come from North America) and can come in many forms. In Western/Southern Europe, I would expect only one bed, larger than a single bed but not huge. In some countries ...


30

Do major hotels actually engage in such deceptive practices or is it likely a mistake or bug in the website ? I'm leaning towards mistake/bug, since it is clearly stated breakfast included, and French consumer protection laws are quite good. Since this is happening in France, I'm guessing the reason of this inconsistency is that the breakfast staff is ...


30

Depends on the place, often, and what they're aiming for. For example, cheap hostels often have a rule about locals not being permitted to stay more than say, 2 weeks (to prevent down and out people taking advantage of cheap accommodation, ruining the traveller 'vibe' that the hostel might be seeking). Have also seen a limit similarly on actual travellers -...


17

It depends on your agreement with the hotel - you say specifically you paid for another week, so my calculations would make that the 15th because it prolongs your stay and you still have another night already paid, so its in addition to that. But really, it depends on the agreement you have with the hotel - you can outright ask what day is your new ...


14

Bad Business Deal This is pure speculation on my part, but here is a very old press release announcing a partnership between "PrinterOn" and HGI to provide "guest printing services" for the entire HGI chain. The emphasis is on remote printing from a room, but it makes sense that PrinterOn would push color printers for the best possible ...


12

As Mark already mentioned it depends on the hotel/hostel type. He is giving one version. I've seen many places having such policy. But there is the opposite case. There are many examples of rich people who decided to live in a hotel at a given moment in their life. And that never was a problem for the hotel. A known case is Calouste Gulbenkian. A rich ...


11

I find I find this fairly common. It makes sense from the hotel's perspective because it allows them to convert a room fairly quickly from one that accommodates two people in one bed to one that accommodates two people in two beds. I only wish that it were more common to have some sort of latch or other device to hold the beds together in case someone is ...


9

I am not sure about Morocco but this is your run of the mill newspaper rack. If you were in a breakfast restaurant in the 60-80s you would likely see this with a different section of the newspaper separated and hung. These were even at the big double arches. People may put magazines on them but it was made for newspapers. It would be normal for a ...


9

Since you mentioned this is Romania, I found this guide for you. https://www.esky.ro/ghid-de-calatorie/hoteluri/cazarea-la-hotel/tipuri-de-camere It says that a double room can have accommodate for 2 people, with 2 beds (joint or separate). The matrimonial is the one that has the big bed rooms, so it might have been a simple case of lost in translation.


7

I work away from home and regularly stay at hotels for a month or more, sometimes going home for weekends and sometimes not. My longest stay was for 3 months late last year at a hotel near Amsterdam, Netherlands (Joy Hotel - basic and cheap, but very clean and nice). Without exception, the hotels have been very welcoming and happy with my extended stays. I ...


6

One possibility is that the hotel has security camera video of the accident, and showed it in an employee meeting. It would help reinforce being careful about allergies, and demonstrate the benefit of prompt medical intervention.


5

Multi-weeks and months is not unheard of in the hotel business; a lot of people stay in hotel, both for tourism or business for a long time. I does not matter one way or the other; it might even be easier on the staff as they do not have to make the room every day. I think that people staying one night in a hotel is more burdensome. UNLESS the client does ...


5

Hotels normally have a mix of double (rooms with double beds) and twin (rooms with two beds), and will sometimes convert twin rooms into doubles by pushing the beds together. You can normally ask when checking in if you specifically want a room with a double bed, as they'll normally give you one if they have one available.


5

What you're looking for is called "third party liability insurance" and is widely available worldwide. In the US it is usually sold as part of homeowners/renters insurance. Outside the US I've seen it sold as a separate product. Some travel insurance companies also include it as part of their package. It will cover accidental damage to other people'...


3

New York requirements It seems likely that you will not have any trouble here so long as you do not stay in the state for a prolonged time. The only reason I hesitate here is that older versions of the NY state travel rules specifically allowed for an exception for travelers who were in the state for less than 24 hours; but the most recent travel rules for ...


3

New York is not the main destination for either of you—Pennsylvania is. The page you will want to review is COVID-19 Information for Travelers from the Pennsylvania Department of Health. Generally, people in transit have not been subject to the same requirements as people arriving at their destination. The purpose of these orders after all is to limit the ...


3

There's another factor, also: The higher end the property in general the longer ago they provided the tech. Thus you tend to see newer tech at lower end places.


2

Has it become a common occurrence in an attempt to drive rates down ? Not really. That's the first time I've seen that (and I use hotels a lot) Do major hotels actually engage in such deceptive practices They do and it's getting worse and worse. There are lots of hidden fees and taxes that they glob on to advertise an artifically low price. "Resort ...


2

If you wake up to use the restroom during the night, you use the red light which allows you to stay drowsy and not wake you up like normal lights.


2

L’hotel Island South sounds like one of them. Source. Hong Kong hotels operator L’hotel Group has turned to robots amid a Covid-19 driven slump in the hospitality sector, with the aim of providing meals to guests and ensuring reduced interaction with staff. The company, which is wholly owned by property developer Chinachem Group, will have three artificial ...


2

It might actually depend on where the hotel is. Yes, EU contract law normally guarantees that you are entitled to a refund, but there are some EU governments that have taken extraordinary measures in order to reduce the monetary stress on the hotel and culture sector. For example, the Belgian government has taken some measures that allow the travel sector ...


2

Did you contact them? They try to move the bookings, so that they have the money (liquidity) to pay employers. They could be in trouble if all clients will ask refund (there could ask government for help). But you booking is a contract, so they are required to fulfill the contract on the data you both agreed, or they must refund you. Just they try (maybe ...


2

Old fashioned wall mounted drying rack Usually wooden devices like this on walls open up and hinge down, and are old fashioned drying racks. Here is one with arms that open, and is not a lean out rack like the one in your room. Clothes Drying Rack - Old Fashion Design Copy It bothered me to see the wife having to work so hard to set up a collapsible drying ...


1

Bedbugs are hard to kill, especially if no one tells management they are there. And if you stay somewhere that has them, they will soon be in everyplace else you stay unless you handle them properly.


1

Lambshaanxy’s comment and Moo’s answer seem to be on point. But, the wording of your question makes me wonder. You stated, “If I spent ten days at a hotel (April 21st to May 1st) and paid for an additional 1 week (May 1 to May 7th)...”. Did you pay for ten nights accommodation (check-in on the 21st, check-out on the 1st)? If so, your purchase of seven ...


1

Many (but not all) Marriott hotels in Asia, including Hong Kong, now offer "Mobile Key" which lets you use your own phone as a key to enter the room and other amenities like gyms etc: https://help.marriott.com/s/article/Article-22239 After inhaling Starwood, Marriott is now the largest hotel chain in the world, with brands including Westin, W, ...


1

That depends on the type and wattage of the light used. The majority of the ones I’ve seen mounted in the ceiling were of the high wattage heat lamp style. The majority of those looked like red flood lamps. The lights used as night lights are generally under-mounted, low wattage lights. The majority of these are not necessarily red. But recently, more of ...


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