79

I got their reply on twitter: You will be able to check in at the airport. My colleagues will assign you a seat for free As to whether or not a check in fee will be added the answer is no: with eurowings you can check in in person at no cost. The online process just speeds it up, allowing you to skip the queue when you have no stored luggage, and lets ...


47

To answer more generally: If the flight is covered by the EU Flight Compensation Regulation (all Eurowings flights are so), the airline is not allowed to charge the passenger for an upgrade in this situation. Article 10(1): If an operating air carrier places a passenger in a class higher than that for which the ticket was purchased, it may not ...


28

If need be, you can strap the two items together, and then cover them cling-flim / saran-wrap. Some airports provide wrapping services. This way it will be counted as one item, but you should check if the dimensions are within your allowance


12

For Lufthansa, the situation is complicated enough that they have a Free baggage calculator. For an Economy Class passenger with no elite status flying from New York to Berlin the allowance is 1x Carry-on, 1x Personal item, 1x checked baggage, with limitations on size and/or weight stated for each. You should enter your actual flight information but there ...


7

The second paragraph is saying that any luggage that is heavier than 8kg or bigger than the maximum dimensions will be checked in, and you will be charged for it. This is regardless of whether there is or isn't space in the flight to accomodate it. In other words, if your bag doesn't respect the rules, it will be checked-in. I think the regulation you ...


7

This varies a lot. It used to be that there were two concepts: piece concept: you are allowed a number of pieces of luggage, and there’s a max weight per piece. This was most common on flights to/from the US weight concept: you are allowed a total weight, and there isn’t any limit to the number of pieces. Nowadays it’s a lot murkier, and it really depends ...


5

UPDATE: the Kosovan civil aviation department just emailed me saying Eurowings backed down and will issue EC261 compensation as well as reimbursing the lost train ticket. So for anyone claiming any and all cancellations having anything to do with COVID-19 is ineligible for compensation: not true, as I've said the whole time.


5

You can find this information on the airline websites. There is no standard across the industry, it depends on the airline. And the ticket/fare type, and also the route, even a single airline this can vary by the route- traditionally airlines have had different rules on luggage for flights to/from North America than flights within Europe, for example. Many ...


5

The same just happened to me today. I tried different browsers from my PC, but on a one-stop route I could only select a seat for free on just one airplane. It seemed like I could not select anything but an 18€ seat on the other airplane, nor an option to skip that step, in spite of their disclaimer: Seat reservation You can reserve a seat even after ...


4

Nearly in all cases you are given a piece allowance first and then it gets a weight limit. So, if your tickets shows 1 PC or 1 piece, then you have only 1 bag allowance for checked luggage and you cannot split it into two. This is generally the case for economy tickets with the airlines you mention and a good percentage of others. That being said, there is ...


4

It's not impossible. On a recent Eurowings flight from Heathrow to Hamburg, my carry-on was weighed at the gate. It was not on the return journey from Hamburg, however.


4

Almost every time, nobody seems bothered about the size or weight. However... I've had my carry-on weighed once, back in the days when everyone queued up at the check-in counter with a paper ticket. They put a carry-on approved label on it, and it was OK for years afterwards. I've also had my carry-on declared "too big", even though it is one of those ...


4

I was just there 3 weeks ago and had no issues connecting to my flight to Napoli. The 3 terminals are connected and you can get from one to the other quite easily. Since you only have a hand luggage and an EU citizen, 60 min is more than enough. Since it's on a single ticket, they know you're coming to and connecting to a flight, so do not worry.


3

I frequently fly into or out of Japan, for which a number of airlines allow a greater luggage limit than for other destinations. Essentially, for tickets to or from Japan you will usually either be allowed two pieces at 23 kg each or one piece at 30 kg. If the former, it will always be mentioned on the ticket as 2 pieces (PCS). Applied to your situation, if ...


3

Don't rely too much on previous answers: Today in Düsseldorf when checking in my suitcase they weighed my carry-on, and in a quite impolite way she made it clear that they do not tolerate a weight of 9.4 kilos instead of their allowed 8 kilos - and she seemed to enjoy to execute her power. Unfortunately, for this destination I had no alternative to Eurowings....


3

Nobody weighed my bag, nor was there any sort of carry-on sizer or scale at the gate in Hamburg. Nobody even looked at my bag at all, as I didn't stop at the check-in counter (online check-in and mobile boarding pass), and they use electronic gates for boarding. I did see some people with "carry-on approved" tags on their bags, presumably affixed at the ...


2

with the app you can choose your free seat enjoy, the company try to get our money, but if you think that maybe old people that they are not very good with technology will pay for the seat the company make lots of money, they just take advantage


2

Current EU practices and interpretation are quite clear and consistent: You are entitled to a refund of the ticket price but not to any compensation beyond that. If they are refusing a refund, they are incorrect. If they refuse extra compensation, they are correct.


1

It sounds like a somewhat inflexible application of rules. However, a plausible justification would be they want you to be awake and alert during the critical phases of flight. Both take-off and landing are situations where you might need to evacuate on short notice. This means it would be unsafe for passengers to be asleep, so use of sleeping aids such as ...


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