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16 votes
Accepted

Is the compensation for a delay supposed to pay for the expenses, or should there be an extra payout?

Pretty much all airlines exclude coverage of "follow up damage from delays" explicitly in their terms and conditions and that appears to be legal. They won't pay and they don't have to. In ...
Hilmar's user avatar
  • 93.8k
15 votes

Electronic devices on EU flights: tablet, e-reader and bluetooth noise cancelling headphones allowed?

Each airline has significantly different rules for the usage of electronic devices on board, so if you fly with TUI, you should observe their regulations. I can't find the corresponding page in ...
Tor-Einar Jarnbjo's user avatar
7 votes

Where does the 20min rule (where you can use any train) come from in German passenger rights?

The rule comes from German law EVO — Eisenbahnverkehrs-Verordnung. To be specific, § 11 (1) 1 where it says: Der Reisende kann die Fahrt zum vertragsgemäßen Zielort mit einem anderen Zug durchführen, ...
olifantoliver's user avatar
4 votes

Is the compensation for a delay supposed to pay for the expenses, or should there be an extra payout?

The airline should provide you few basic things: drink and food and ev. accommodation (depending on the duration of the delay and your conditions), but also an item most people ignore: necessary phone ...
Giacomo Catenazzi's user avatar
3 votes
Accepted

What are the relevant passenger rights in case of international train travel in Europe?

This answer will use Germany as an example, but I mention where this is relavnt. First of all, let's note the legal system works hierarchical, at least in the European Union, as in Germany. (I ...
rugk's user avatar
  • 250
1 vote

Is the compensation for a delay supposed to pay for the expenses, or should there be an extra payout?

There are several aspects in EC261 when it comes to delays: The duty of care means that, in some circumstances, among other things they need to pay for some of your expenses (hotel room, meals, ...
jcaron's user avatar
  • 69.5k

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