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13

You can have up to two bags, and each bag can be up to 23 kg. A single 30 kg bag is heavier than 23 kg, so it does not comply with the policy. Possible solutions: Buy another bag and split the contents between the two Remove at least 7 kg from the single bag and leave the removed items behind Check in the 30 kg bag, most likely paying excess weight ...


6

It matters because the conveyer belt systems used at some airports have limits on the individual baggage weight; which is why it is enforced on an item level, and is stated plainly so at Etihad's website: Maximum weight and dimensions - To / from Brazil, Canada and the US: 158cm (50x70x38) - To / from all other destinations: 207cm (45x72x90) Each ...


6

Contact your travel agent or, if you don't have one, Etihad. Terms and conditions regarding changes are highly variable but most non-flex fares (not all!) do allow a change, for a fee (usually). Often in the region of $100 to $200. If your ticket is fully-flex then you should expect no fee. ANY change will of course be subject to seat availability which, ...


6

You can leave the airport only with a Transit Visa. Refer to these links http://www.abudhabiairport.ae/english/airport-information/transit-information/more-than-4-hours.aspx http://www.abudhabiairport.ae/english/airport-information/check-in-and-passport-control/immigration-and-visas.aspx Also, Etihad airways is also providing for transit visa. Refer to ...


6

U.S. Preclearance is in Terminal 3 at Abu Dhabi. There will be signs both landside and airside in arrival areas showing the way. Just follow the Flight Transfer signs. If you don't have your boarding pass, stop at the airline's transfer desk. If you need to transfer from Terminal 1 to Terminal 3, the airport has provided a video showing how this is done. ...


4

I suggest you go to the airport, and obtain your boarding passes there. There are three ways you'll get them at the airport: If they have check-in machines, you can walk up to them and simply print the boarding pass (note: depending on how crappy the software is, you may not be able to print them - this hasn't happened to me in years, though, since the ...


4

From @Newton's comment (to whom credit): I am an American and I was asked to turn my laptop and tablet on when traveling from Pakistan to Qatar. The tablet was broken (hence couldn't be powered on) so they did some extra checks on it and gave it back to me. If this example was following standard policy, security should be able to verify your laptop is a ...


3

Your contract with Etihad is to get you from 'small city' to Abu Dhabi - if for whatever reason, other than your own fault, they fail to do so you should receive a refund, i.e. will not 'lose my ticket'. Though it is much more likely that arrangements will be made to transport you, even though not at quite the schedule you expected.


3

If the limits were as you want them to be, rather than as they are, they would be written as "maximum of 2 items, with a total weight of no more than 46kg". Clearly the rules are different, with "a maximum of 2 items, EACH weighing no more than 23kg". So either pay the overweight penalty (if they're even going to allow you to bring something overweight, not ...


3

In general the rule about airfares is that they're illogical and unpredictable. The way not to go crazy is to view them a bit like playing the stock market: You never really know which way they'll go, but most of the time they go up. Sales or special offers are just one particular variation on this. If you already know that you're definitely going and when ...


3

Yes I do believe it is, now that the situation there has improved. You are advised to present yourself at US Customs and Immigration at least sixty minutes before departure of your onward service. No, you will arrive as a domestic flight. (In principle US Customs and Immigration have the power to inspect you again, but usually they will not.) Not for an ...


3

As you are flying on Etihad Airways, your baggage will be checked all the way through. You can even avail US pre-clearance which is available at Abu Dhabi to avoid delays when landing in NYC.


3

You will be told at check-in whether your bags are being checked all the way through or not (and if you're not, ask!). You should also check on both the baggage tag as they put it on your bag, as well as on the receipt that they give you, that the final destination airport it listed. The exception to this rule is locations where all passengers need to ...


3

Etihad has Conditions of carriage listed that you agree to by buying a ticket. Section "15.2 BAGGAGE" states the maximum values of claims that can be done, please refer to this section for the amount that you can claim. The "8.8 COLLECTION AND DELIVERY OF CHECKED BAGGAGE" section states that: 8.8.2 Only the bearer of the Baggage Check and Baggage ...


3

Airlines can be notoriously slow to provide refunds, as you have now realized. A month is frustrating, though not all that unusual, but you should at least be entitled to an explanation of when refund will be provided. You could first try their customer service on Twitter: @EtihadHelp. Many companies staff such departments with different agents from those ...


3

Etihad states that they interline baggage with Turkish Airlines, among many others, so as long as you are on a single booking, your baggage will be transferred for you. You will not need to go through immigration or recheck your bags at AUH.


2

The first thing you have to know is that United Break Guitars. I guess the morale of the story is that if you have a large instrument that you want to keep safe during a flight, get another seat for it and strap it in. I can tell you from a lot of reports that I read about smaller things like laptops and camera equipment that if you do not put it into a box ...


2

Just for the record, in my case nobody at any stage asked to see my onward ticket or any other evidence I would be legal in Korea. I had a crappy printout but did not need to produce it. I can't guarantee it will be like this for all travellers of course.


2

I've only flown with instruments within the US, not internationally. Checking instruments is allowed, but often involves extra fees for large instruments. That said, the first thing to do is call the airline, and ask their policy. Find out if they routinely allow you to carry it in the cabin (rare), or if you have to check it. And if you check it, do you ...


2

If you can purchase all three flights as one ticket, your luggage will definitely be checked all the way to Auckland, and you will most probably get all your boarding passes at JNB. If you don't, you can pick them up at transfer desks along the way in Abu Dhabi or Sydney; you will definitely not need to go through Immigration or Customs at any point along ...


2

If you bought the tickets together, then typically yes, the luggage will be transferred for you. If you bought the tickets separately from two different airlines, then typically no. If you are just changing planes within the same airline, always yes.


2

If it's all one one single ticket, then you'll be fine, and re-booked onto the first available later flight if you miss your connection. (Note that first available flight may not be the next flight, depending on if the next one is full or not) If you book it as two tickets, then it varies by airline. Some airlines have stated policies of accommodating ...


2

Yes, the carrier will protect you onto the next available flight. (I assume this was all booked on one ticket—that is to say, you paid for all flights at one time in a single transaction to form a single contract with the company.) Again the carrier will accommodate you at their expense. Long delays at AUH pre-clearance were common until recently, so you are ...


2

Without your nationality, it's difficult to offer to a specific response. However, your carrier, Etihad Airlines, provides the link needed to determine whether you need a visa and, if so, to obtain it. Take advantage of our visa services to make that memorable trip to the UAE. We have partnered with TT services to provide you with convenient visa ...


2

Are you on Economy and is this layover during the day , then most likely they will not give you anything at all. Airlines give you hotel rooms only for overnight layovers more than 8 hours I would feel lucky if they give me some snacks for such a layover. Story is different if you are flying First or Business and in that case you wouldnt be asking this ...


2

Airfares do fluctuate wildly due to the airlines' yield management algorithms. Some search engines, such as KAYAK, try to predict prices for you. One way to hedge your bets is to book using a service with a price protection guarantee. For example, FlightNetwork lets you claim a credit towards a future trip if the price drops after you buy. Orbitz can ...


2

You biggest hurdle to compensation will be the weather, for which you are likely not entitled to any compensation. :( As for 'confirmed', it's not really a thing. What they were probably trying to express is that your booking/ticket on Etihad was still valid, even though your flight to Brussels was cancelled. Meaning, when you got to AUH, EY did see your ...


2

I assume you bought your tickets after 31-1-2018, if so, the limits on this site are what you need to work with. As you can see, it has different limits based on different destinations, that is size limits, and there are number limits depending on where you fly to. If you do not fly to one of the exception destinations, these are the rules: Economy ...


2

The general rule is that you can expect your luggage to be checked in all the way if: 1) Same airline, same booking OR 2) Different airlines, same booking OR 3) Same airline, different bookings To allay doubts, just call the airline(s).


1

Baggage you can check with your airline on your first leg. For the visa I got this from the UK governments website. This is if you are an Indian citizen which I am presuming. If you are not check that link and fill it out. I have bolded the points which apply to you. You’ll need a visa to pass through the UK in transit (unless you’re exempt) You should ...


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