New answers tagged compensation
3
US citizen travelling with non-US citizen child who was denied boarding by KLM for our travel to USA
There's a lot going on here, and likely mistakes being made on multiple sides.
Firstly, your daughter holds US citizenship by birth, and this fact was seemingly not declared on her ESTA application, which technically makes the application (and thus the resulting ESTA) fraudulent. I'm not necessarily suggesting this was done deliberately, and it likely wasn't ...
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US citizen travelling with non-US citizen child who was denied boarding by KLM for our travel to USA
You are a US Citizen. Therefore; your minor child is automatically a US citizen and the airline should know this. The refusal was unreasonable even if Timitic had labeled her no-admit. The airline is simply wrong and can be sued for the full damages because her entry can't lawfully be refused by the US government.
It is not possible to drop US citizenship as ...
8
US citizen travelling with non-US citizen child who was denied boarding by KLM for our travel to USA
Do we have any right to compensation from the airline ...
Yes. This could be interpreted as either cancellation or involuntarily denied boarding. KLM's publishes the passengers rights https://www.klm.com/static/content/assets/mx_en/Assistance_and_compensation_MX_EN_tcm1032-1067405.pdf and both cases are handled very similar. KLM is supposed to refund the ...
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