New answers tagged compensation
2
votes
Airline lies about reasons for technical problems to avoid compensation
Yes, they can lie.
Same thing happened to me. They refused to pay. Said it's unforesable circumstances. I asked what it is. They said that they do not have the right to make this information public.
I ...
4
votes
Compensation because of cancelled flight: was there a baggage handler strike on July 2nd?
Local/Regional media usually covers well such strikes
According to regional media France 3 Auvergne Rhone-Alpes (fr),
Un mouvement de grève des personnels au sol se poursuit à l'aéroport de Lyon ...
22
votes
Bus failed to pick us up; must the operator refund our taxi fare?
This is a bit of a sensitive question. I believe there are some court cases (e.g. regarding maritime transportation) and sometimes divergent guidelines from national authorities but I am not familiar ...
4
votes
EU Air Delay Compensation when non-EU leg is involved
As long as it's a single PNR, it's always the whole itinerary which is considered, whatever the number of stops, so it's the delay at the final destination which counts.
From https://www.irglobal.com/...
2
votes
What to do in case of Lost/Delayed baggage
The normal process is this:
You file a report at the airport your luggage is delayed.
You buy everything you need in the interim and keep the receipts meticulously and file them with the airline ASAP....
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