You're using the wrong website. Their global website--distinct from the English-language version of their Chinese website, which you show screenshots of--works fine without any fiddly mobile signups or Chinese error messages.
Your friend is responsible - he had a single entry visa, and tried to enter twice. It is entirely down to the traveller to ensure they get the correct visa.
I'm surprised the airline allowed him to board in Indonesia, but even so, they'd only have to take him back there, not back to his home country - and he'd have to pay for it.
You are entitled to alternative transportation or a refund, nothing more.
As noted in the comments, the alternative you have been offered is physically impossible unless you have a time machine, so they will definitely need to come up with a better option. If you're not having any luck with the phone, visiting an office in person is a good way to sort ...
It depends on the terms and conditions of the airline you booked with, and your country's laws, but in general the most you will ever get back from an airline in a case like this is to allow you to cancel the flight and get a full refund. That's also the norm for major changes to a flight. Your description of the conversation so far sounds like that of an ...
Yes it is safe. Acccording to AirSafe, the last significant incident involving this airline or its subsidiaries was in 1997.
Heres a review by AdvisoryHQ
Fast Facts About China Southern Airlines
Here are a few facts that we uncovered during our research through China Southern reviews that will give you overall picture of ...
About safety there is not much to say - China southern is as safe as any other big international carrier - and safety in general does not have any direct relation to price.
In fact , skytrax has a rating of 4 stars for that carrier ( including safety ), and it's quite a good one.
There are different safety reports and rankings from different organizations ...
I would bet there's a line in the small print when you booked the flight about them being allowed to record you at any point for security purposes. Arguably with a growing number of cases of passengers getting drunk and/or abusive with airline staff, a body camera might seem like a good way of making sure there is evidence of exactly what went on in any ...
Passenger is always in charge for a visa he uses to get aboard, as airlines are responsible, well, for flights, not for border controls. One need to check all the info in visa to plan a trip. Your friend should probably notify Japan' Consulate about plans to visit some other country during visiting the Osaka, so they'll provide non-single entry visa for him.
Official Announcement from China Government:
In light of the recent outbreak of the novel coronavirus (nCov), we
would like to inform you that Tianhe International Airport (WUH) in
Wuhan, Hubei Province, China is shut down to limit the possibility of
the virus to spread to other places. As for now, other Chinese
airports are still operating.
A UK sex toy company has a very helpful blog post listing the countries where sex toys are banned. This list is:
United Arab Emirates
No problems in either China or South Korea. In general, it is recommended to put your toy in a clear plastic bag so if your bags are checked by a security officer ...
I haven't got to the bottom of how the website works, but here's some hints:
The page http://b2c.csair.com/B2C40/modules/bookingnew/manage/login.html?returnurl=http://b2c.csair.com/B2C40/modules/order/checkOrder.jsp, which starts off with a frustrating image of a plane above clouds, plus some Chinese text which is done as an image so I can't copy-paste-...
The regulations have finally been updated to allow airlines to make their own policies about the use of phones and electronic devices.
China Eastern and Hainan Airlines now allow electronic devices to be used on-board, with phones in airplane mode. Other airlines will set their own rules.
You always do entrance formalities at your first point of entry to a country, in this case Urumqi. Not all passengers on the flight from Urumqi to Dunhuang will be coming from abroad, so it wouldn't make sense to do immigration controls in Dunhuang.
I don't know about the exact procedures in Urumqi but generally when you enter a country you collect your bag,...
Don't try. You could end up in jail.
The third passenger, surnamed Wang, was taken for five days after landing at Beijing... Wang was punished for allegedly listening to music on cell phone during takeoff and landing.
From what I understand of the laws is this:
Visas are not required for aliens in immediate transit on connected international flights who hold passenger tickets and stay for no more than 24 hours in China entirely within airport boundaries. Anyone desiring to leave the airport temporarily must obtain permission from the frontier inspection office. If you ...
In principle yes, but under some conditions, that in practice could mean no. And don't take my word for it, it's your own risk.
I found this and this link very helpful as they provide more detail than you would usually find when the 72h visa-free transit is explained. (See also this own answer to a question of mine.)
So if step 3 of your journey is ...
First, the travel agent is your point of contact here. Any changes to the booking need to be negotiated with the agent; believe it or not, the airline has no control over your booking at this stage.
This is either very good, because the agent takes care of the leg work, in which case you should certainly patronize his or her services in the future. ...
Your link from the Chinese embassy is not really relevant as it only mentions transit in one city without leaving the airport, which does not apply in your case.
However, China does allow 24-hour visa-free transit for most people even if travelling through multiple Chinese airports. The exact rules according to Timatic are
Passengers with a confirmed ...
Timatic, which is the database that airlines use to verify your travel documents, still states today that you can transit without a visa for a layover up to 24 hours.
Visa required, except for Passengers with a confirmed onward ticket for a flight to a third country within 24 hours. They must stay in the international transit area of the airport and have ...